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Reviews of Hotel Ristorante Ala d'Oro This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Corso Matteotti 56, 48022 Lugo, Italy

#1 of 5 hotels in Lugo

Guests' Choice

Review Score

Based on 252 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.2

  • Location

    9.2

  • Facilities

    9.1

  • Staff

    9.6

  • Value for money

    9.1

  • Free WiFi

    8.7

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: January 15, 2024

    9.0
    Wonderful
    • With a pet
    • Leisure trip
    • Family with young children
    • Comfort Double or Twin Room
    • Stayed 1 night

    We've stayed here many times and always find the staff and stay to be excellent.

    Stayed in December 2023

  • Reviewed: January 14, 2024

    10
    Very nice hotel
    • Leisure trip
    • Couple
    • Comfort Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Nice place in the city centre. Very good breakfast for Italy standards. Food in the restaurant is amazing. Hotel has parking, but there is lot of parking at the street. Hotel personnel is very professional and nice.

    Stayed in December 2023

  • Reviewed: January 9, 2024

    9.0
    I will come back
    • Leisure trip
    • Couple
    • Comfort Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Breakfasts here are little boring and it is better to come earlier that 9am if you want something like scrambled eggs

    Very charming hotel in the old mansion, comfortable and clean, in the middle of the city, great place to stay and discover Emilia Romania

    Stayed in January 2024

  • Reviewed: December 26, 2023

    9.0
    Wonderful
    • Couple
    • Comfort Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Bella location

    Stayed in December 2023

  • Reviewed: December 3, 2023

    8.0
    Very Good
    • Business trip
    • Group
    • Comfort Double or Twin Room
    • Stayed 3 nights

    room too hot for my standard

    the food excellent

    Stayed in December 2023

  • Reviewed: November 24, 2023

    10
    Excellent choice in Lugo
    • Leisure trip
    • Solo traveler
    • Classic Single Room
    • Stayed 1 night

    The seafood pasta at the restaurant could have had a bit less olive oil and other types of seafood, not just clams (:

    Exceptional service from the staff. Comfortable bed and clean room. It has a parking lot! Walkable distance to services and the cathedral. At the restaurant, the waiter offered me a great red wine as per my characteristics request.

    Stayed in November 2023

  • Reviewed: November 9, 2023

    9.0
    Like being at home
    • Business trip
    • Solo traveler
    • Classic Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    The staff.

    Stayed in October 2023

  • Reviewed: November 1, 2023

    10
    Exceptional
    • Business trip
    • Solo traveler
    • Comfort Double or Twin Room
    • Stayed 1 night

    restaurant is Devine and staff are great rooms also great plus close to a gym facility where I could train :) amazing

    Stayed in October 2023

  • Reviewed: October 27, 2023

    9.0
    I would visit again
    • Leisure trip
    • Family with young children
    • Family triple room
    • Stayed 1 night

    Parking was included in the price and then I ended up being charged 10 euros for parking and I didn't notice until after we had left. This was the only negative of an otherwise excellent stay.

    Pleasant comfortable and quiet room overlooking the inner courtyard. It had tea and coffee making facilities in the room which we liked and used. The hotel's parking was difficult to find and very tight. However it made staying there possible. And I really appreciated that it was very secure.

    Stayed in July 2023

  • Reviewed: October 25, 2023

    10
    We really enjoyed our stay, the hotel staff are welcoming snd helpful, in particular the breakfast barista who showed me
    • Leisure trip
    • Group
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    The off site parking

    The hotel was very clean, the staff were friendly helpful.

    Stayed in October 2023

  • Reviewed: October 23, 2023

    9.0
    Perfect
    • Leisure trip
    • Couple
    • Comfort Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Can’t say enough good things about this hotel. The decor is classy, the staff is friendly and helpful, and the location is great for exploring Lugo on foot. We’ll be back!

    Stayed in October 2023

  • Reviewed: October 16, 2023

    10
    Exceptional
    • Business trip
    • Solo traveler
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Internet connection was very week, probably a router not working, but the technician was not available in the evening to solve this out. I was unable to work with emails, TEAMs etc

    The restaurant in the hotel is fantastic The staff is super nice

    Stayed in October 2023

  • Reviewed: October 14, 2023

    8.0
    2 night stay is just enough.
    • Leisure trip
    • Couple
    • Comfort Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The property is a bit tired. They need new carpets in the hallways. The chair in our room was pretty stained.

    Location to the town was in walking distance. Nice customer service. Good breakfast and a comfortable bar and sitting area.

    Stayed in October 2023

  • Reviewed: October 9, 2023

    10
    good accommodation
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 1 night

    for us not a problem but a poor sound insulation if you are a light sleeper

    the staff is wonderful very clean good bed good breakfast

    Stayed in October 2023

  • Reviewed: October 6, 2023

    8.0
    Very enjoyable stay.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights

    The location was perfect for visiting relatives nearby and for walking around Lugo which was new to us. The reception staff were most helpful particularly on arrival and with advice on checking in at the airport.

    Stayed in October 2023

  • Reviewed: October 2, 2023

    10
    very inspiring art hotel in old historic building with modern comfortable standards, great breakfast
    • Leisure trip
    • Family with young children
    • Family Quadruple Room
    • Stayed 1 night
    • Submitted from a mobile device

    no complaints. all was fine

    great location andservice, exceptional staff. literature cafe beside, hotel room themes with pictures/art reproductions old and modern very interesting and very inspiring atmosphere.. excellent breakfast, good connection to highway and nice city center with monument for WW1 fighterpilot, worth walking around. recommended!

    Stayed in October 2023

  • Reviewed: September 30, 2023

    10
    in Lugo for my son's football tournament, both that and the hotel were a great success!!
    • Leisure trip
    • Family with young children
    • Comfort Double or Twin Room
    • Stayed 3 nights

    characterful hotel in a great town, very friendly staff and an excellent room and breakfast. Sadly didn't get the chance to try the highly rated restaurant

    Stayed in September 2023

  • Reviewed: September 30, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Comfort Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Excellent quality stylish design

    Stayed in September 2023

  • Reviewed: September 30, 2023

    10
    Exceptional
    • Solo traveler
    • Classic Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very central location 24h reception Welcoming environment. Comfy bed and well organized room. + A place where Alberto Sordi stayed is a place I want to sleep in!

    Stayed in September 2023

  • Reviewed: September 23, 2023

    10
    Comfortable and welcoming.
    • Leisure trip
    • Couple
    • Comfort Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Great hotel and very very friendly staff (special thanks to Michaele and the kind ladies who always made sure we felt welcomed and comfortable). Good breakfast with diverse options (both Italian and international), and having diner at the hotel’s restaurant was a very nice experience! Regarding the city, staying in Lugo is a good option to visit not only Bologna but also all of the charming cities in the region. Lugo itself is a cute place.

    Stayed in September 2023

  • Reviewed: September 20, 2023

    9.0
    very welcoming hotel
    • Solo traveler
    • Comfort Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    n/A

    staff very friendly

    Stayed in September 2023

  • Reviewed: September 16, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Comfort Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    We liked everything, beuatiful hotel with very interesting history, hotel with spul. All stuff very helpful, especially Michele. Grazie!

    Stayed in September 2023

  • Reviewed: September 13, 2023

    10
    Exceptional
    • Leisure trip
    • Group
    • Comfort Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Location perfect for us. Lugo very pretty. Was a mix up and hotel had accidentally cancelled my booking for the first night but they accepted this was their error and found me alternative accommodation. Only issue was they said it was 5 mins walk away but it was like an hour and was unsuitable for me and my two sons to walk there carrying luggage. Also there seems to be a shortage if taxis in Lugo but hotel always helpful in calling me a cab Hotel is beautifully decorated.

    Stayed in September 2023

  • Reviewed: September 6, 2023

    10
    Whole family catered for brilliantly. All thoroughly enjoyed their stay. Staff went out of their way
    • Leisure trip
    • Family with young children
    • Classic Single Room
    • Stayed 7 nights
    • Submitted from a mobile device

    Coffee and tea facilities in the room were very limited. Shower cubicle seemed a little small due to the large shower control system.

    Great variety of items for continental style breakfast. Friendly staff. Very helpful. Close to centre of Lugo and to the station.

    Stayed in September 2023

Showing 1 - 25

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