The only thing I can think of is that it would have been nice to have a hook or two on the back of the bathroom door. Such a small thing though!

From the first minute to the last this was an excellent experience. The staff were all friendly, polite and efficient. The room was comfortable, cosy, and quiet. The restaurant was excellent, for breakfast, lunch and dinner. Well located, less than 10 minutes walk from Lugo station.

Stayed in April 2024

Nothing

Great staff. Very clean hotel. Modern room from inside and historic building

Stayed in April 2024

Very nice old hotel, in centre of the city, Old building but room were equipped with new furniture. Super clean. Breakfast was great!

Stayed in February 2024

We've stayed here many times and always find the staff and stay to be excellent.

Stayed in December 2023

Nice place in the city centre. Very good breakfast for Italy standards. Food in the restaurant is amazing. Hotel has parking, but there is lot of parking at the street. Hotel personnel is very professional and nice.

Stayed in December 2023

Breakfasts here are little boring and it is better to come earlier that 9am if you want something like scrambled eggs

Very charming hotel in the old mansion, comfortable and clean, in the middle of the city, great place to stay and discover Emilia Romania

Stayed in January 2024

Bella location

Stayed in December 2023

room too hot for my standard

the food excellent

Stayed in December 2023

The seafood pasta at the restaurant could have had a bit less olive oil and other types of seafood, not just clams (:

Exceptional service from the staff. Comfortable bed and clean room. It has a parking lot! Walkable distance to services and the cathedral. At the restaurant, the waiter offered me a great red wine as per my characteristics request.

Stayed in November 2023

The staff.

Stayed in October 2023

restaurant is Devine and staff are great rooms also great plus close to a gym facility where I could train :) amazing

Stayed in October 2023

Parking was included in the price and then I ended up being charged 10 euros for parking and I didn't notice until after we had left. This was the only negative of an otherwise excellent stay.

Pleasant comfortable and quiet room overlooking the inner courtyard. It had tea and coffee making facilities in the room which we liked and used. The hotel's parking was difficult to find and very tight. However it made staying there possible. And I really appreciated that it was very secure.

Stayed in July 2023

The off site parking

The hotel was very clean, the staff were friendly helpful.

Stayed in October 2023

Can’t say enough good things about this hotel. The decor is classy, the staff is friendly and helpful, and the location is great for exploring Lugo on foot. We’ll be back!

Stayed in October 2023

Internet connection was very week, probably a router not working, but the technician was not available in the evening to solve this out. I was unable to work with emails, TEAMs etc

The restaurant in the hotel is fantastic The staff is super nice

Stayed in October 2023

The property is a bit tired. They need new carpets in the hallways. The chair in our room was pretty stained.

Location to the town was in walking distance. Nice customer service. Good breakfast and a comfortable bar and sitting area.

Stayed in October 2023

for us not a problem but a poor sound insulation if you are a light sleeper

the staff is wonderful very clean good bed good breakfast

Stayed in October 2023

The location was perfect for visiting relatives nearby and for walking around Lugo which was new to us. The reception staff were most helpful particularly on arrival and with advice on checking in at the airport.

Stayed in October 2023

no complaints. all was fine

great location andservice, exceptional staff. literature cafe beside, hotel room themes with pictures/art reproductions old and modern very interesting and very inspiring atmosphere.. excellent breakfast, good connection to highway and nice city center with monument for WW1 fighterpilot, worth walking around. recommended!

Stayed in October 2023

characterful hotel in a great town, very friendly staff and an excellent room and breakfast. Sadly didn't get the chance to try the highly rated restaurant

Stayed in September 2023

Excellent quality stylish design

Stayed in September 2023

Very central location 24h reception Welcoming environment. Comfy bed and well organized room. + A place where Alberto Sordi stayed is a place I want to sleep in!

Stayed in September 2023

Great hotel and very very friendly staff (special thanks to Michaele and the kind ladies who always made sure we felt welcomed and comfortable). Good breakfast with diverse options (both Italian and international), and having diner at the hotel’s restaurant was a very nice experience! Regarding the city, staying in Lugo is a good option to visit not only Bologna but also all of the charming cities in the region. Lugo itself is a cute place.

Stayed in September 2023

n/A

staff very friendly

Stayed in September 2023