Reviews of Hotel Alba Palace This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Via della Scala 22, Santa Maria Novella, 50123 Florence, Italy
#122 of 372 hotels in Florence
Guests' ChoiceReview Score
Based on 904 hotel reviews
8.7Score breakdown
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Cleanliness
9.1
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Comfort
9.0
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Location
9.5
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Facilities
8.8
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Staff
9.2
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Value for money
8.7
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Free WiFi
8.6
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Reviewed: April 23, 2024
Rosen
United States of America1 review10Exceptional- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
Staff was welcoming and friendly. Exceptional service.
Stayed in April 2024
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Reviewed: April 23, 2024
Samantha
United Kingdom1 review9.0“A Gem of a hotel in Florence!”- • Leisure trip
- • Family with young children
- • Quadruple Room
- • Stayed 3 nights
- • Submitted from a mobile device
Only downside was the Loft room floorboards were very loud and squeaky so you could even hear when the neighbouring room were walking around. But this was probably due to the age of the rooms and wasn't a deal breaker for us.
We were x3 adults so finding a semi-private shared room was very hard in Florence. This hotel offered a Loft type room which was perfect! The style of the room was charming and was split over two levels which was just what we needed. Location was convenient and easy to get to, lots of good restaurants around. The breakfast was our favourite, plenty of beautiful, fresh pastries and some hot food too. The kitchen staff were very attentive and friendly every morning which was superb. The desk staff were also very friendly and helpful even with the slight language barrier. Would definitely reccomend this place to anyone heading to florence.
Stayed in April 2024
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Reviewed: April 21, 2024
Daniel
United States of America10 Reviews8.0Very Good- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 4 nights
- • Submitted from a mobile device
Property was in an excellent location but the train station. We walked to great restaurants and saw all the sights.
Stayed in April 2024
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Reviewed: April 14, 2024
Gianeya
Canada10 Reviews9.0“Comfortable and convenient”- • Leisure trip
- • Family with young children
- • Double or Twin Room
- • Stayed 2 nights
Everything was great !
Stayed in March 2024
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Reviewed: April 13, 2024
Shayla
United States of America5 Reviews10“Overall it was a great stay at Hotel Alba Palace, and I would recommend to anyone!”- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
N/A
It was the cutest hotel with such a great location! It’s very close to the train station, and within walking distance of all the tourist attractions. The staff were super friendly, and the hotel was very clean and well kept. They have great services (such as an included breakfast, luggage storage, and even a free drink during happy hour).
Stayed in April 2024
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Reviewed: April 13, 2024
Jessica
Portugal35 Reviews3 helpful votes10Exceptional- • Leisure trip
- • Solo traveler
- • Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Everything! Proximity to train station, breakfast was amazing! Quiet, comfortable rooms, coffee bar….highly recommend!
Stayed in April 2024
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Reviewed: April 12, 2024
John
Netherlands20 Reviews8.0Very Good- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 5 nights
Missed fresh yoghurt
Stayed in April 2024
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Reviewed: April 11, 2024
Dominik
Switzerland55 Reviews8 helpful votes8.0Very Good- • Leisure trip
- • Solo traveler
- • Single Room
- • Stayed 1 night
- • Submitted from a mobile device
Single room was even for one person very small, and too expensive compared to similar hotels nearby.
Location, Breakfast & Breakfast Room
Stayed in April 2024
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Reviewed: April 11, 2024
Dominick
Ireland30 Reviews8 helpful votes9.0“A lovely small hotel in a fantastic location.”- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 6 nights
Lovely small hotel withing 10 minutes walk of main train station in Florence. reception staff friendly with good english. room was clean with very comfortable bed and pillows. shower was very good. Breakfast was excellant with very welcoming freindly staff. Great location in florence within 10-15 minute walk to all the major attracions. Very secure ugguge room available. Happy hour in bar.
Stayed in April 2024
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Reviewed: April 10, 2024
Catrin
United Kingdom5 Reviews8.0“Lovely and convenient place to stay in Florence!”- • Leisure trip
- • Family with young children
- • Triple Room
- • Stayed 2 nights
- • Submitted from a mobile device
Great location! Room was clean and lovely breakfast included.
Stayed in April 2024
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Reviewed: April 7, 2024
Laura
United Kingdom45 Reviews11 helpful votes8.0“A great base in the city!”- • Leisure trip
- • Family with young children
- • Quadruple Room
- • Stayed 1 night
- • Submitted from a mobile device
Nothing.
Our room was lovely, we had 001 with the second level and a beautiful balcony. Breakfast was lovely and had a great selection. Brilliant location to explore the city from, walking distance from sites, lots of great restaurants and the train station. Happy hour! Staff were friendly and helpful.
Stayed in April 2024
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Reviewed: April 6, 2024
Mary
United States of America5 Reviews9.0“Location location location”- • Leisure trip
- • Travelers with friends
- • Triple Room
- • Stayed 4 nights
- • Submitted from a mobile device
Room was small, beds a little uncomfortable.
Location was excellent. Staff was helpful & friendly.
Stayed in April 2024
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Reviewed: April 6, 2024
Cilla
Australia11 Reviews8.0“Lovely hosts very tidy and central to everything good value for money”- • Leisure trip
- • Travelers with friends
- • Single Room
- • Stayed 3 nights
- • Submitted from a mobile device
Showers are really small but workable
Central to train station and city We were able to walk everywhere
Stayed in April 2024
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Reviewed: April 3, 2024
Fanny
United States of America7 Reviews10“Excellent”- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
Great location, good breakfast
Stayed in February 2024
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Reviewed: March 31, 2024
Denis
United States of America1 review9.0“A perfect place to stay in Florence!”- • Leisure trip
- • Family with young children
- • Triple Room
- • Stayed 2 nights
- • Submitted from a mobile device
The hotel is in a great location a few minutes walk from the airport tram and 15 minutes from the Duomo. The room looked onto the central courtyard and was comfortable and quiet. The breakfast was outstanding and the staff very friendly. The Hotel Alba Palace is a perfect place to stay in Florence.
Stayed in March 2024
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Reviewed: March 30, 2024
Melanie
Belgium4 Reviews10“Amazing”- • Leisure trip
- • Group
- • Quadruple Room
- • Stayed 3 nights
- • Submitted from a mobile device
nothing
Fabulous room and staff helpful and friendly. Amazing breakfast and great location.
Stayed in March 2024
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Reviewed: March 30, 2024
Martin
Italy31 Reviews2 helpful votes10“Well situated, clean and a good price.”- • Leisure trip
- • Family with young children
- • Single Room
- • Stayed 3 nights
Nothing to complaint about. It was easy to arrive from the train station and it was a 10 minute walk to the Duomo and there were ample restaurants nearby. So, no problems.
Room perfect size for one person. Breakfast was plentiful and well served by a very friendly staff. Location couldn't be better. Bathroom was good size. Immaculate rooms.
Stayed in March 2024
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Reviewed: March 29, 2024
Midnightshadow
United States of America23 Reviews10“Comfortable accommodation!”- • Leisure trip
- • Family with young children
- • Double or Twin Room
- • Stayed 5 nights
- • Submitted from a mobile device
Convenient location, a few minutes to the Firenze Santa Maria Novella station and most major attractions are only 10-15 minutes away. Great restaurants nearby. Room was spacious, especially the room with a bathtub. Friendly & helpful staff.
Stayed in March 2024
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Reviewed: March 27, 2024
Bea
Hungary3 Reviews10Exceptional- • Leisure trip
- • Solo traveler
- • Single Room
- • Stayed 3 nights
- • Submitted from a mobile device
Good location, clean and quiet room. It was a nice aperitivo on Saturday night. All the staff were very nice.
Stayed in March 2024
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Reviewed: March 27, 2024
Virginie
France7 Reviews8.0“Great location, nice room and good breakfast. A bit noisy ...”- • Leisure trip
- • Family with young children
- • Quadruple Room
- • Stayed 2 nights
Noisy
Room, breakfast and location
Stayed in March 2024
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Reviewed: March 26, 2024
Michelle
Canada2 Reviews10“Great location, very clean and would definitely stay here again!”- • Leisure trip
- • Family with young children
- • Triple Room
- • Stayed 3 nights
- • Submitted from a mobile device
The shower had collapsible doors and I always got water on the floor. The beds were a bit firm for me but that’s personal preference.
Excellent location. Very close to the train station. Exceptionally clean. It was like a breath of fresh air after being in Rome. Cool breeze coming in the window at night. Front desk staffed 24/7. The breakfast lady in the morning is lovely. Great breakfasts too. We loved this place!
Stayed in March 2024
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Reviewed: March 19, 2024
Jordan
United States of America7 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Superior Quadruple Room
- • Stayed 3 nights
The WIfi was very hard to use, and the internet was very spotty.
The rooms and location were great! The breakfast was wonderful, and the staff was very helpful.
Stayed in March 2024
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Reviewed: March 17, 2024
Samantha
Luxembourg3 Reviews9.0“Really Nice Hotel”- • Business trip
- • Travelers with friends
- • Double or Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
"I stayed at this place recently and was really impressed by how clean the rooms were and how tasty the breakfast was. It's super close to the train station and there are lots of bars and restaurants nearby, which made everything really convenient."
Stayed in February 2024
-
Reviewed: March 16, 2024
Petra
Hungary3 Reviews10“Great place in Florance”- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
-
It’s near to the central, but silent to stay. You got everything you need.
Stayed in March 2024
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