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Reviews of Albergo dell'Agenzia 4 stars

Via Fossano 21 - Pollenzo, 12042 Bra, Italy

#6 of 19 hotels in Bra

Guests' Choice

Review score

Based on 235 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9

  • Comfort

    8.7

  • Location

    8.7

  • Facilities

    8.7

  • Staff

    8.9

  • Value for money

    8.1

  • Free WiFi

    9

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Showing 1 - 22

  • Reviewed: 29 March 2018

    7.9
    The location, the kindness of the staff, the beautiful...
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 2 nights

    The room what not very cleaned the first day and it was cold in it, despite we ask for having more heat.

    The location, the kindness of the staff, the beautiful building

    Stayed in March 2018

  • Reviewed: 15 November 2017

    10
    Albergo dell'Agenzia is a gorgeous, peaceful retreat perfect for honeymooners.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights

    It was not possible to set our room temperature any lower than it was. Unfortunately, it got fairly warm at times.

    The property was gorgeous and exactly what we were looking for in terms of location and peacefulness. We also enjoyed the quiet spa amenities.

    Stayed in November 2017

  • Reviewed: 17 October 2017

    6.3
    Nice location but that's just about it - everything else is average.
    • Leisure trip
    • Family with young children
    • Two Connecting Superior Double Rooms
    • Stayed 2 nights

    Staff needed to be (gently) reminded of their place. The restaurant was just average.

    Impressive building (used to be a palace). Heated pool. Babysitting service.

    Stayed in October 2017

  • Reviewed: 18 September 2017

    8.8
    Beautiful unique stay in historical building but overpriced.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Way too expensive for quality of services @ 340 euros per night . $750 USD for 2 nights. Wellness center closed 8pm!!! So couldn't use any pool, jacuzzi nor fitness equipment after coming home from a day of site seeing. Given cheese festival restricted access to Banco de Vino. Although advertised we could enter for 3 euros (and it was part of attraction for us staying there) required us to pay 15 euros pp for wine tasting at 10:30 am if we wanted to do a quick walk through.

    Beautiful grounds. Super friendly staff. Large rooms. Free wi-if. Solid breakfast.

    Stayed in September 2017

  • Reviewed: 9 August 2017

    9.2
    Ledget place to visit, everything is near you and the stuff was great!
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The pool / piscina area was a little dissapointment, because the place didn't have any kind of service there, and you couldn't bring any drinks or food from the restaurang..

    The stuff was very nice and good for what they do. Very personal service.

    Stayed in August 2017

  • Reviewed: 25 July 2017

    10
    Amazing pearl of a hotel !
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Wow , hands down the best hotel I've been to. And I've been to hundreds of hotels . Staff are great , the place is beautiful, and very special . Pool area is great, garden is huge and beautiful, spa area is new and amazing. Bar is great. We had a gray time thanks !

    Stayed in July 2017

  • Reviewed: 5 November 2016

    5.0
    Not great
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The beds were very hard. The location was far from everything. Staff was nice but the rooms were not great. I would recommend staying in Alba. Not a romantic getaway at all

    Stayed in November 2016

  • Reviewed: 19 July 2016

    8.8
    Very relaxing and a perfect place for a vacation.
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 1 night

    Buffet breakfast could be better if there are more to choose from.

    A good Wine Bank with a variety of wine to choose from. Nice food with a wonderful surrounding, and the hotel in a location which is tranquil and picturesque. Nice facility such as spa and swimming pool - even though did not have time to utilize them.

    Stayed in June 2016

  • Reviewed: 23 April 2018

    6.7
    Location is great!
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Price too high for the services offered

    Location is great!!!

    Stayed in April 2018

  • Reviewed: 14 August 2017

    8.3
    Spacious rooms, friendly staff, gorgeous site
    • Leisure trip
    • Couple
    • Two Connecting Superior Double Rooms
    • Stayed 3 nights

    Great swimming pool, with no bar service

    Spacious rooms, friendly staff, gorgeous site

    Stayed in August 2017

  • Reviewed: 26 June 2017

    10
    Great historical building;
    • Leisure trip
    • Family with young children
    • Two Connecting Superior Double Rooms
    • Stayed 1 night
    • Submitted via mobile

    Great historical building; garage; nice pool; connecting rooms; complimentary drinks from minibar; good breakfast

    Stayed in June 2017

  • Reviewed: 14 April 2017

    6.7
    pratique pour golf shopping and sightseeing
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 3 nights

    airconditioning

    service

    Stayed in April 2017

  • Reviewed: 6 April 2017

    10
    Excellent choice
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    This is an excellent place to stay, to eat, to visit.

    Stayed in April 2017

  • Reviewed: 19 September 2016

    10
    Fantastisch
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights

    You feel immediately welcome.Great location, superb food, nice hotel with relax area. Highly recommended.

    Stayed in September 2016

  • Reviewed: 29 August 2016

    10
    The wine library was wonderful.
    • With a pet
    • Leisure trip
    • Family with older children
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    The wine library was wonderful. Great selection

    Stayed in August 2016

  • Reviewed: 31 July 2016

    9.6
    Perfect location
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights

    A loud group at the breakfast

    wonderful Restaurant

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 15 March 2016

    9.2
    Nice hotel, large rooms, small but good gym, great spa area,...
    • Leisure trip
    • Couple

    location would have been great but the restaurant and the wine bank were closed when we were there, if had known might have chosen a better located hotel . However Hotel booked us a lovely restaurant so not end of world although did cost 40 euros in a taxi. Very disappointed wine bank was also closed on the Monday as heard it is amazing.maybe don't stay on a Sunday !

    Nice hotel, large rooms, small but good gym, great spa area, knowledgable bar staff and very helpful and friendly reception.

  • Reviewed: 4 October 2015

    10
    A very alluring atmosphere, in the heart of the Langhe.
    • Business trip
    • Solo traveller

    A very alluring atmosphere, in the heart of the Langhe. Hotel's interiors and room's utilities (complimentary drinks, bathrobe, slippers). Staff's kind and friendly attitude to clients. The restaurant's excellent food and wines. Last but not least, the late check-out... I already booked another stay for a couple of days in November.

  • Reviewed: 29 August 2015

    7.1
    Our suite room was spacious & nice.
    • Leisure trip
    • Couple

    I was very excited to eating at the 'Slow food' movement dining room of the hotel but the food was very ordinary. Along with a very loud tour group eating having a great time but sort of ruining everyone else's experience. The dinner was in the modern, ugly room that we thought would be for breakfast instead of the nicer vaulted ceiling dining room which was then used for breakfast.

    Our suite room was spacious & nice. The pool area is quite good but would be better if had some aspect to it. The Wine Bank was fascinating & worth doing. The communication with the hotel prior to our stay was exemplary.

  • Reviewed: 10 March 2016

    8.3
    Set in beautiful old building ,quietness and helpful staff
    • Leisure trip
    • Couple

    The bed was too hard for us as were the pillows

    Set in beautiful old building ,quietness and helpful staff

  • Reviewed: 6 November 2015

    8.3
    Location
    • Leisure trip
    • Family with older children

    Location

  • Reviewed: 30 July 2015

    6.3
    Beautifully located
    • Leisure trip
    • Family with young children

    You get that feeling of a conference hotel from the mid-90's

    Beautifully located

There are also 15 reviews without text. These impact the overall review score.

Showing 1 - 22

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