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  5. Reviews of Hotel Alcyone

Reviews of Hotel Alcyone This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Calle Dei Fabbri 4712, San Marco, 30124 Venice, Italy

#282 of 293 hotels in Venice

Guests' Choice

Review Score

Based on 398 hotel reviews

6.8

Score breakdown

  • Cleanliness

    7.0

  • Comfort

    7.0

  • Location

    9.2

  • Facilities

    6.5

  • Staff

    7.8

  • Value for money

    7.0

  • Free WiFi

    4.7

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: February 27, 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    One staff was homophobic and can't address transgenders properly. Although I didnt call him out for it but as a worker they should be trained to address transgender people based on their preference or even how guess dress up. Even if its against their will. At the end of the day they are workers and customers paid for their stay to be treated right. But this wasnt a big deal for me really its just that if I was the owner of the hotel, I will train my workers to treat customers right not just for their stay but for them to feel respected. However the housekeeping lady did an excellent job. When we got back in our room in the afternoon after a very long walk around Venice, she did tidy our room very well and on top of my bed, she laid my burberry scarf nicely making the room looked luxurious!

    Perfect location ,although can be noisy at night due the window is next to the main street were people passes by.

    Stayed in February 2024

  • Reviewed: February 8, 2024

    7.0
    Good
    • Leisure trip
    • Travelers with friends
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    No phone service in rooms however also no WIFI available in rooms so have to sit down in lobby.

    Location great, rooms cleaned daily, breakfast included.

    Stayed in February 2024

  • Reviewed: January 7, 2024

    6.0
    Ok for a night for people who are very close.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very small bathroom- barely any room for legs if you were sat on the loo. Shower door didn’t close properly so water all over the bathroom.

    Friendly welcome and central location with breakfast with a view of a canal with gondolas passing.

    Stayed in January 2024

  • Reviewed: January 3, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Perfect location!

    Stayed in January 2024

  • Reviewed: November 21, 2023

    7.0
    Good stay
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Clean, Good staff, good location

    Clean, good behaviour of staff, good location

    Stayed in November 2023

  • Reviewed: October 30, 2023

    6.0
    Good low budget hotel in the center.
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The mattresses are saggy. The rooms, especially bathrooms are not clean. The shower cabin didn’t close, there was a huge damage through water on the ceiling.

    The location is great. The room had a lot of natural light. The view from the breakfast room is nice.

    Stayed in October 2023

  • Reviewed: October 19, 2023

    7.0
    Small and comfortable
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    It was fine for a budget hotel

    Right in the centre of things so easy to explore the city. Good budget hotel with an ample breakfast. Friendly staff.

    Stayed in October 2023

  • Reviewed: October 17, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nice and simple Perfect for a city trip

    Stayed in October 2023

  • Reviewed: October 13, 2023

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Triple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Beware of a big flight of stairs to get to even 2nd floor.

    Hotel is located in a great place, close to everything. Can be reached from couple of piers without bridges. Breakfast was OK, good choices. Comfortable room with plenty of space.

    Stayed in October 2023

  • Reviewed: October 3, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Would have been nice if we could have got a drink in the hotel. I asked for a drink of water from the machine and was refused as breakfast was over and was given a very small glass of tap water

    Stayed in October 2023

  • Reviewed: October 2, 2023

    6.0
    Alright, but overpriced.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    The halls and reception area are quite dark and dingey. Our room was right next to the stairs on the first floor so you could hear everyone coming up and down the stairs at all times in the morning and night. I understand that Venice is unbelievably expensive but I do feel like the hotel was pretty poor quality for what I spent. - The light switch in the bathroom was half taped over with electrical tape which seemed pretty hazardous - The handle of the shower was hanging off - I was pretty worried everytime I touched the handle whether or not the handle would come off completely. - The shower door didn't seal, so it flooded the bathroom floor everytime the shower was running. - You had to be gentle with everything - I almost pulled the socket out of the wall when trying to simply unplug my charger because it wasn't solidly fixed on. - One of the wardrobe doors was broken - a large chunk of wood had come off it and it hadn't been fixed. - The carpet had a lot of stains on it. - No Wi-Fi - We were landed with a city tax on check-out that we weren't previously aware of which was cash only - we almost missed our bus to the airport because we spent ages trying to find a cash machine nearby. If we had known on check-in, we could have been more prepared. Pretty surprised that they didn't take card for that.

    The room was comfortable and relatively quiet, although I do feel like it needs a bit of a refresh.

    Stayed in September 2023

  • Reviewed: October 1, 2023

    8.0
    wonderful location
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    very tiny rooms

    great location

    Stayed in September 2023

  • Reviewed: September 20, 2023

    6.0
    Nice location to visit Venice. But you won’t have a smile from the receptionist!
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Very cold welcome from the staff. Small room and bathroom. Hopefully we are not to tall or overweighted…

    4 min walk to Sint Mark´s square. Calm area to sleep.

    Stayed in August 2023

  • Reviewed: September 16, 2023

    8.0
    A few issues but we would stay there again.
    • Leisure trip
    • Couple
    • Superior Double Room with Canal View
    • Stayed 4 nights

    Breakfast could have been more interesting (maybe some eggs). TV kept cutting out. No remote in the room (eventually found next door) but the receptionist didn't believe us. Booking.com said there was a bar but there isn't (but lots of bars nearby).

    Good size of room. Very clean. Very quiet.

    Stayed in September 2023

  • Reviewed: September 7, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    AC was pretty noisy and and toilet didn't have seat cover.

    Great location and friendly staff.

    Stayed in September 2023

  • Reviewed: August 19, 2023

    8.0
    If I return to Venice, I'll surely return to Hotel Alcyone.
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 3 nights

    The A/C was a bit noisy, but one eventually got used to it.

    Hotel Alcyone's location, exactly mid-distance between St. Mark's and Rialto, is unbeatable! Staff was always friendly and helpful. They serve a nice continental breakfast, in a room with a big window facing a canal where you can see the gondolas pass by.

    Stayed in August 2023

  • Reviewed: August 10, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Excellent location.

    Stayed in August 2023

  • Reviewed: August 5, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    No lift and struggled to carry the luggages.

    Stayed in August 2023

  • Reviewed: July 29, 2023

    8.0
    Nice stay in a modest hotel which provided very good value for money considering its location
    • Leisure trip
    • Group
    • Double Room
    • Stayed 2 nights

    Our shower lacked a door which was a bit of a nuisance considering that we had to scrub the bathroom floor each time we took a shower. The only amenity provided was shampoo in a plastic bag, which did not meet our expectation. The breakfast provided a scarce selection of breads and pastries, however, it was continuously replenished throughout the morning.

    The location of the accommodation was superb, right in the heart of the city and all major sights just a few minutes of walking distance. The room was quite small but sufficient for a short stay with plenty of storage space for 2 people. The staff was accommodating and helpful.

    Stayed in July 2023

  • Reviewed: July 26, 2023

    8.0
    The location is the best and the stuff
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    It’s old

    Location

    Stayed in July 2023

  • Reviewed: July 25, 2023

    8.0
    Venice charm n romance abound
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Stairs but exercise was beneficial Very tiny shower but usable

    Location Charm of Venice Charm of Venice

    Stayed in July 2023

  • Reviewed: July 24, 2023

    8.0
    A top-notch hotel with an excellent location
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    The hotel's location is truly excellent. The staff is attentive and friendly. The room was clean, and the bathroom as well. I must also mention that the breakfast was great, and they took care of my husband's gluten-free dietary needs.

    Stayed in July 2023

  • Reviewed: June 29, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Wc design terrible narrow

    Location

    Stayed in June 2023

  • Reviewed: June 13, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    No elevator and no wifi in room.

    Location perfect

    Stayed in June 2023

Showing 1 - 25

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