Strada Procoio 6, 01100 Viterbo, Italy
#7 of 26 hotels in Viterbo
Guests' ChoiceBased on 71 hotel reviews
8.7Cleanliness
9.0
Comfort
9.1
Location
8.6
Facilities
8.8
Staff
9.1
Value for money
8.5
Free WiFi
7.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 13 April 2024
Giovanni
GreeceThe suite was excellent, very clean, large with a view to the main garden. The staff changed our towels daily and prepared a full breakfast buffet for all tastes. The location is also excellent as it's close to the Terme dei Papi (the hotel also offers a ferry service to and from the springs) and also very close to Viterbo. We used it as a base to explore the region for which it was perfectly located. We would definitely book again.
Stayed in April 2024
Reviewed: 26 January 2024
Jane
PolandA very nice hotel with a lovely inner courtyard. The rooms are comfortable and well appointed. Friendly and helpful staff. The food was delicious and the breakfast generous.
Stayed in January 2024
Reviewed: 27 October 2023
Tracy
United StatesWe booked here to use the thermal pools and found out they were closed so we were disappointed about that.
The property was clean, relaxing and welcoming. The staff was helpful and accommodating. We got in late from a full day in Rome and they were able to squeeze my husband and I in for massage treatments and dinner. Lovely place, nice and quiet.
Stayed in October 2023
Reviewed: 8 October 2023
Dario
United StatesWifi could have been better.
Great location, delicious breakfast and dinner, close to Terme, nice pool and lovely gardens. Room spacious!
Stayed in October 2023
Reviewed: 30 July 2023
Alberto
BelgiumPerfect both for romantic stays as well as for famiilies
Stayed in July 2023
Reviewed: 16 July 2023
Elaine
United StatesLiked everything
Warm friendly welcome. Accommodated vegan options at dinner. It was beautiful having dinner and breakfast in the courtyard. Enjoyed playing table tennis.
Stayed in July 2023
Reviewed: 4 July 2023
Ann
United KingdomNothing.
Lovely spa hotel - our room was big and comfortable, we loved the courtyard. Unfortunately the weather was not brilliant so did not manage to swim in the pool which looked great but visited the Therme pool accessible by the hotel's transport. Really good breakfast with everything you could want.
Stayed in June 2023
Reviewed: 21 June 2023
Johan
MaltaLocation, wonderful staff, food and ambience
Stayed in June 2023
Reviewed: 25 May 2023
Jingbo
Chinaneed a gym space
the room is spacious
Stayed in May 2023
Reviewed: 18 May 2023
Luis
United StatesNothing
Great restaurant on site and nice buffet breakfast. Location is out of town in a quiet area and ideal for relaxing and recharging.
Stayed in May 2023
Reviewed: 30 April 2023
Blaz
Sloveniaif I have to be picky - the water pressure is low, and very loud (hearing neighboring room when water is opened).
Really beautiful Tuscan style villa in the middle of the country side.
Stayed in April 2023
Reviewed: 27 April 2023
Wong
Malaysiawell maintained property, the size of the room was so big, the breakfast was so good, the kindness of the staff , feel very free stay at this hotel , value of money
everything in this hotel was prefect, the staff here, the size of the room was so big enough for 3 of us, my children cycling nearby the hotel , making our stay so comfortable & enjoyable, especially we like the breakfast , can having a breakfast beside the greenery grass , so enjoyable, recommended
Stayed in April 2023
Reviewed: 19 January 2023
Iryna
Italyall is excellent
everything is right
Stayed in January 2023
Reviewed: 2 October 2022
Mark
AustraliaThe rooms had no coffee or tea facilities and they closed the pool for Autumn/ winter the day we arrived.
Wonderful resort with great facilities and friendly helpful staff. Lovely peaceful countryside location a short drive from Viterbo.
Stayed in September 2022
Reviewed: 30 September 2022
Stephane
Czech Republicnothing
great host. great place. great food. would come back asap
Stayed in August 2022
Reviewed: 29 September 2022
Marianne
IsraelThere was an apartment instead of a room - the great stay:-). The resort is located not so far from Vitterbo - this is a very interesting and nice old city with wonderful museums.
Stayed in September 2022
Reviewed: 21 September 2022
Jean
Maltathat they charge extra to guests for using basic spa facilities
open space and rooms lead to pool area.
Stayed in September 2022
Reviewed: 5 September 2022
Jocelyne
CanadaPoor air conditioning,that was our only issue…it was very hot and humid when we came., and it remained very warm in the rooms
Great pool facility, love the amazing breakfast,the staff were amazing
Stayed in September 2022
Reviewed: 21 August 2022
Lilyana
BulgariaWe had very relaxing 2 day stay. Spent lovely time at the swimming pool! Everything was perfect - facilities, breakfast, swimming pool.
Stayed in July 2022
Reviewed: 5 August 2022
Maureen
United StatesThe thermostat for the AC unit in the room was set at a temperature that was too warm for us. We tried, but were unable to lower the temperature.
Beautiful place. Staff at pool and restaurant were very nice and helpful. Dinner and breakfast were delicious. Wine list was good. I liked having a patio off the room. I loved the birds - swallow or swift kite birds - that lived on the property.
Stayed in August 2022
Reviewed: 2 August 2022
Vincent
FranceAll points excellent
Stayed in August 2022
Reviewed: 14 May 2022
Giuseppe
ItalyEven if i informed the concierge that i will be back late for a night out. They took more than an hour to open the gate outside. I was even thinking to sleep in the car. When they opened, i got completely wet by automatic watering cans.
The room is very big and spacious on ground floor with a patio and garden.
Stayed in May 2022
Reviewed: 9 May 2022
Dan
CanadaOut of Town, quiet and pleasant, but within 10 minutes from Center of Viterbo. Lots of places, castles and garden to visit day trips.
Stayed in April 2022
Reviewed: 1 May 2022
Daniele
ItalySTAFF STUPENDO,POSTO INCANTEVOLE
Stayed in April 2022
Showing 1 – 25
Cannes, France
George Town, Malaysia
Ankara, Turkey
Kearney, USA
Mitikas, Greece
Rzeszów, Poland
Parthenay, France
Bol, Croatia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content