No available electric sockets to charge my phone etc - so I had to unplug the lamp. Could easily rectify with a multi socket extension cable. Not a room with a view, but that didn’t matter to me.

Location superb. Breakfast was great - I enjoyed the relaxing ambience. Just one small suggestion: some nuts/seeds on offer would be a great addition. My single room was small but I felt cosy and safe and I liked it was very quiet. Only sound was from the local church bells in the morning. A bonus there’s a lift. Friendly staff. Room serviced each day. Would love to stay here again.

Stayed in April 2024

Comfortable, secure, convenient location, friendly staff

Stayed in March 2024

nothing

We (2 adults, 2 kids) stayed 3 nights. Location is perfect, at (short) walking distance from all the main attractions of the city. Room was very clean and quiet. Breakfast was good. The staff was very nice and helpful.

Stayed in April 2024

Very small bathroom. Beds not very comfortable.

Location is very close to Duomo. Breakfast and friendly staff.

Stayed in March 2024

There is not much that we did not like. However, there are a few things that would greatly improve the experience: 1. Lack of electric sockets in the room. Those days we have so many devices to charge at night so please put more sockets in the room. 2. Lack of acoustic isolation (especially the door) in the room. It's a bit unpleasant to hear any noise or voice from outside the room.

Central location close to mostly everything we wanted to visit. The room was in a beautiful historic building. Staff is very friendly, helpfull and efficient.

Stayed in March 2024

Location of the room. Little natural light.

Excellent staff and breakfast was full of choices. The homemade yogurt was exceptional. Comfy bed & nice shower.

Stayed in December 2023

Cleaner staff (I think) started at 5AM and made a lot noise while people were still sleeping.

The breakfast was excellent.

Stayed in November 2023

Bed was a bit hard for my liking but very clean. TV was small not worth having in the room.

Nice location and not far from main train station

Stayed in October 2023

very accommodating when we needed to use iron and ironing board. Room was large and comfortable and clean. It gave us plenty of room to spread out. very secure.

Stayed in October 2023

My room overlooked the courtyard and the door to the street was very loud.

Breakfast was good and staff was very friendly. The location was perfect for traveling by train but also being very close to all the key spots

Stayed in October 2023

Fantastic location, near enough to the train station, but on a quiet street. Lovely, large, non-smoking room off internal courtyard. Copious breakfast buffet, with lots of choice. Staff was very welcoming.

Stayed in October 2023

The room is basic and a bit noisy if windows are open. the bathroom is good.

location is great

Stayed in October 2023

Beautiful room. A good combination of old history charm and modern functional amenities. Breakfast a definite plus. Close to all the attractions especially the outdoor flea Market by Central mkt. Best deals in Florence.

Stayed in September 2023

The google map to the address is wrong, I have to call the front desk to find the building

City center, great restaurants nearby, 10-15 walk to every attraction. Nice little garden in the courtyard

Stayed in July 2023

Room was nice and big, breakfast good. Perfectly clean. Location was good.

Stayed in July 2023

Poor info given from the staff about the city

Breakfast, location, clean and comfortable room

Stayed in July 2023

Nothing

Lokation super both in town and in an nice old house with an inside garden The staff frendly and nice , good service

Stayed in June 2023

we liked everything

very unique, clean, helpful staff - great location.

Stayed in May 2023

no one actually being there on the property in evenings. it’s a smaller older place. so no 24 hr staff. didn’t ever need them, but worried a little if I did.

good location. in center of shops and restaurants. a fun location. can just walk all over. located on side street. I felt immersed. wonderful free breakfast. big display of everything. clean cute small room, but an extra sofa like bed. just right for one or two people. felt safe and cozy. very clean. helpful staff. called for taxi often. had a feeling of Europe, the quaint and old fashion, but nice and comfortable.

Stayed in April 2023

There is a courtyard where people smoke and sometimes you get a whiff of it in the hallway.

Very central location, a few minute walk from duomo. Good continental breakfast and very friendly and helpful staff. Rooms were a good size, beds very firm (which we liked). Water pressure and temperature of showers was good. Easy and secure fob system to re-enter property in the evenings.

Stayed in March 2023

a little difficult getting in and around the building with multiple elevators and locked gates. Just ring the doorbell outside front door if confused.

charming historic building in excellent location. large room and bathroom. Very clean.

Stayed in September 2022

The room itself overlooked an inner garden, so it was a quiet room, but sometimes the staircase was noisy in the morning.

I liked the breakfast a lot. It was the same every day, but always fresh and included everything needed: many different kinds of bread, toast, croissant, cakes, jam, butter, egg, salami, ham, vegetables, fruit and even cereals. The juices (3 different types) were of good quality. The morning coffee / capuccino was also very delicious ❤️. The location was excellent, close to the railway station, the Medici Chapel and the Duomo.

Stayed in August 2022

Very good location close to train station and mn touristic attractions, lots of restaurant and cafes nearby, very good breakfast, beautiful cealing painting in the room,

Stayed in July 2022

Nothing

Charming large room

Stayed in July 2022