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Reviews of Ambasciatori Place Hotel 4 stars

Via Dei Villini 8, 03014 Fiuggi, Italy

#3 of 35 hotels in Fiuggi

Guests' Choice

Review score

Based on 1938 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9

  • Comfort

    8.9

  • Location

    9

  • Facilities

    9

  • Staff

    8.9

  • Value for money

    8.6

  • Free WiFi

    8

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Showing 1 - 38

  • Reviewed: 23 May 2018

    10
    I came with a group of 6 people.
    • Leisure trip
    • Group
    • Standard Double or Twin Room with Spa Access
    • Stayed 2 nights

    Not having a key of my own.

    I came with a group of 6 people. The room was excellent and the service always nice. The only disappointment was that they did not have enough room keys. We had to share one key for our room. Major bust when you have different Spa services and treatments. Going to the front desk in the housecoat throughout the day was disappointing. I enjoyed 3 pilates classes, suana treatments and lots of rest for the weekend. I will go again, it's just a matter of how soon I can get there.

    Stayed in May 2018

  • Reviewed: 28 April 2018

    8.8
    Very good spa
    • Leisure trip
    • Couple
    • Standard Double or Twin Room with Spa Access
    • Stayed 1 night
    • Submitted via mobile

    - excellent fresh orange juice for breakfast, and breakfast in general - usage of very nice spa with sauna, Turkish bath and pool included in room rate

    Stayed in April 2018

  • Reviewed: 23 February 2018

    9.6
    Good size spa.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room with Spa Access
    • Stayed 1 night

    The hotel parking is limited and guests are asked to leave their keys at reception incase a car is blocking another. Fiuggi doesn't have a lot in the way of bars and restaurants.

    Good size spa. Even with many guests, there was room. A snack was offered late afternoon (maybe to empty the pool a little). Outside jacuzzis were fun and warm under the cool rain. Very good breakfast - everything you could want and more. Polite, competent staff. We didn't have dinner, but the dining room looked very nice. Central location.

    Stayed in February 2018

  • Reviewed: 20 January 2018

    9.6
    A well located, clean property with very obliging staff.
    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room with Spa Access
    • Stayed 3 nights

    I was very happy with my stay here although I did think the lighting in the room could have been better. There was no central light, only bedside lamps and a desk lamp.

    I stayed at this property on a recommendation of a friend. I was very happy with the staff, the location, the facilities and the breakfast. I really liked the fact that I could open the windows for some fresh air even though I visited in the heart of winter.

    Stayed in January 2018

  • Reviewed: 14 July 2017

    6.7
    Average
    • Leisure trip
    • Couple
    • Standard Double or Twin Room with Spa Access
    • Stayed 2 nights
    • Submitted via mobile

    Desoite being very clean we were disapointed by worn furniture & fittings in the bedroom, the bathroom tap was wobbly, the drawer handles loose, furniture legs and edges were chipped & tired. Very little information in the room. Check in was friendly, no name badges on staff, but even room card was made up with masking tape to write the room number on.Check out more efficient.All felt a bit less than 4 star, more like a chain hotel - bit disappointing.... It was july when we went and the room was so warm we woke up repeatedly. The next night we called reception who promised to come, they didnt but the air con was a bit better. We do live here so have stayed many places in italy. This just lacked any sort of 'special' feeling aside from the spa....

    Spa was great - very friendly staff

    Stayed in July 2017

  • Reviewed: 3 July 2017

    9.6
    Relaxed weekend
    • Leisure trip
    • Solo traveller
    • Single Room with Spa Access
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was good but staff were slow at clearing tables and replenishing used food and drink.

    Dinner was good value for money with attentive staff Spa facilities Limited English spoken by staff but enough to understand what is required Shower cubicle was small but shower was good

    Stayed in July 2017

  • Reviewed: 5 May 2017

    5.8
    We had bicycle accident during our stay, we received any...
    • Leisure trip
    • Group
    • Standard Double or Twin Room with Spa Access
    • Stayed 3 nights
    • Submitted via mobile

    We had bicycle accident during our stay, we received any assistance from the hôtel to join the hospital (where we spend 8 hours and no one speak english), not even call to inquire about us. Furthermore, the hôtel charge us the bicycle rent fees.

    Stayed in April 2017

  • Reviewed: 6 February 2017

    7.9
    Staff are very friendly and our stay was great!
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Spa Access
    • Stayed 1 night

    It was fairly crowded and can feel a bit cramped. Not cheap...

    Staff are very friendly and our stay was great! The pools were nice, with several options to choose from. Good restaurants nearby.

    Stayed in February 2017

  • Reviewed: 9 January 2017

    8.8
    Good 4* Hotel with onsite spa!
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room with Spa Access
    • Stayed 1 night

    The room had problems with the heating (the reception apologised for the boiler issue in the morning and offered some compensation) and it was not so clean as you would expect from a 4*. The gym needs upgrading for a 4* too (maybe it could be part of the spa rather than being in a corner of the restaurant?).

    The hotel is very central and with good services being provided (onsite spa, good restaurant with very affordable prices, parking etc..) We enjoyed our stay and the staff was very attentive at all times but we will probably avoid for a weekend break as the spa was too busy for us to be able to relax. We also had a massage that was one of the best I have ever had!

    Stayed in January 2017

  • Reviewed: 24 October 2016

    9.2
    Nice, relaxing weekend
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Spa Access
    • Stayed 2 nights
    • Submitted via mobile

    Internet was slow and disconnecting. Then, one woman (who works at the SPA), was always around making sure people were quiet. She was too much, I was almost afraid to whisper when she was around. ;)

    The spa is really nice, clean and the staff really friendly; Most of all one woman working at the lounge bar.

    Stayed in October 2016

  • Reviewed: 20 May 2018

    10
    Friendly staff.
    • Leisure trip
    • People with friends
    • Single Room with Spa Access
    • Stayed 1 night
    • Submitted via mobile

    Friendly staff. Great Spa. Clean and comfortable.

    Stayed in May 2018

  • Reviewed: 3 May 2018

    9.2
    Short Overnight stay
    • Leisure trip
    • Solo traveller
    • Single Room with Spa Access
    • Stayed 1 night

    ... but signs of the past are still there.

    Probably the best "Makeover" among Fiuggi's 1970s 4* hotels ...

    Stayed in May 2018

  • Reviewed: 13 April 2018

    10
    no comment
    • Leisure trip
    • Group
    • Single Room with Spa Access
    • Stayed 2 nights

    nothing

    no comment necessary

    Stayed in April 2018

  • Reviewed: 22 March 2018

    7.9
    Great relaxing WE
    • Leisure trip
    • Couple
    • Standard Double or Twin Room with Spa Access
    • Stayed 2 nights
    • Submitted via mobile

    Parking always full

    SPA Friendly staff

    Stayed in March 2018

  • Reviewed: 24 February 2018

    9.2
    great location and fab spa facilities.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room with Spa Access
    • Stayed 5 nights
    • Submitted via mobile

    Beds not comfortable and noisy corridors

    great location and fab spa facilities. Fiuggi a hiden gem of a town

    Stayed in February 2018

  • Reviewed: 1 October 2017

    7.1
    Great place for a quick stop over, the Spa was amazing.
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Spa Access
    • Stayed 1 night
    • Submitted via mobile

    The room was noisey as we where above the kitchen who where playing music.

    Stayed in September 2017

  • Reviewed: 29 September 2017

    9.2
    Perfect location, friendly staff, reach breakfast.
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room with Spa Access
    • Stayed 4 nights

    nothing

    Perfect location, friendly staff, reach breakfast. Convenient parking .

    Stayed in September 2017

  • Reviewed: 31 May 2017

    10
    Location is perfect , room was clean and comfot , lo...
    • Leisure trip
    • Group
    • Superior Double or Twin Room with Spa Access
    • Stayed 2 nights
    • Submitted via mobile

    Spa and massage

    Location is perfect , room was clean and comfot , lo consiglio 👍🏻

    Stayed in May 2017

  • Reviewed: 13 April 2017

    10
    The breakfast was excellent and so was the spa
    • Business trip
    • Solo traveller
    • Standard Double or Twin Room with Spa Access
    • Stayed 2 nights
    • Submitted via mobile

    The AC was weak and the room was warm

    The breakfast was excellent and so was the spa

    Stayed in April 2017

  • Reviewed: 5 March 2017

    8.8
    Spa facilities and location
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Spa Access
    • Stayed 6 nights
    • Submitted via mobile

    Breakfast was poor and waiting around for drinks at the bar

    Spa facilities and location

    Stayed in March 2017

  • Reviewed: 14 January 2017

    9.2
    Very comfortable and relaxing.
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Spa Access
    • Stayed 3 nights

    Very comfortable and relaxing. The staff is very hardworking and friendly. Overall beautiful hotel and facilities.

    Stayed in January 2017

  • Reviewed: 12 August 2016

    9.6
    Everything was great
    • Leisure trip
    • Solo traveller
    • Single Room with Spa Access
    • Stayed 8 nights
    • Submitted via mobile

    WiFi was disconnecting from time to time

    Everything was great

    Stayed in August 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 22 February 2016

    10
    Very helpful staff.
    • Business trip
    • Group

    Very helpful staff. Beautiful hotel and magical spa waters. We stayed there on our day off on a long Italian tour, it was the perfect place to unwind.

  • Reviewed: 31 December 2015

    9.6
    Spa was great.
    • Leisure trip
    • Couple

    Nothing

    Spa was great. Breakfirst perfect and very italian with massive amount of cakes. Good location with lots of good restaurants only few steps away.

  • Reviewed: 1 October 2015

    9.2
    The Spa facilities are gorgeous, I was really impressed when...
    • Business trip
    • Solo traveller

    The only real "difficulty" was to find the hotel, even the GPS of the car did not find the specific address, also I would say that the hotel could fix the big luminous sign they have on top of the building because it is never lightened up.

    The Spa facilities are gorgeous, I was really impressed when I went down stairs, I was expecting a nice small area based on the pictures from the Booking profile of the hotel but it was much better of what I was expecting. The restaurant is very good as well and prices very reasonable for the food quality.

  • Reviewed: 25 August 2015

    8.3
    The location is perfect as the Spa.
    • Leisure trip
    • Couple

    The room.... too many noises due to the rooms' doors, thin walls, shade not very good..we woke up at 6:30 due to the light

    The location is perfect as the Spa. The hotel is very good in general

  • Reviewed: 8 August 2015

    9.6
    Spa, rooms spacious, beds comfortable, breakfast nice ,...
    • Leisure trip
    • Couple

    Limited english spoken by staff at times made it difficult to communicate.

    Spa, rooms spacious, beds comfortable, breakfast nice , modern and comfortable.

  • Reviewed: 14 May 2015

    6.3
    At first I would like to thank Ella, Russian manager for...
    • Leisure trip
    • Solo traveller

    I had two unpleasant situations in this hotel. At first the hotel officer gave me a more comfortable room that I had booked. Next day early morning the hotel officer told me to move in another room fast or pay in addition! It was mistake of hotel. No apologies, no some compliments for my inconvenience. Then the hotel wrote off the funds for first night before a week of my trip and forget it.

    At first I would like to thank Ella, Russian manager for help and translation because some hotel officers don't speak English. Very good spa, but on weekend a lot of people!

  • Reviewed: 11 May 2015

    8.3
    The spa facilities are very good.
    • Leisure trip
    • Couple

    The air conditioning is an old system, and despite the warm weather, would not produce cold air, the room was extremely warm. The bed was two single beds pushed together, so not the comfiest.

    The spa facilities are very good. Excellent location and very helpful staff (upgraded our room and advised on local restaurants). Lots of choice for breakfast.

  • Reviewed: 25 March 2015

    8.8
    Value for money - for sure.
    • Leisure trip
    • Solo traveller

    Sounds from outside are well heard in the room.

    Value for money - for sure. Friendly staff. Good breakfast - not too much variety but acceptable (fruit, yogurt, toasts, cheese, fresh orange juice, porridge, corns, milk). SPA is really good - pool, turkish bath etc). Special thanks to Alessandro and Philippe for help with the laptop.

  • Reviewed: 12 January 2015

    10
    our stay was a welcome relief from one month of travelling...
    • Leisure trip
    • Couple

    everything was perfect

    our stay was a welcome relief from one month of travelling in Europe. From the steam room to the pool to the outstanding breakfast, featuring all of the Italian favorites, this was a most incredible deal. The entire staff was kind and courteous. The ambiance was warm and comfortable. We wish we had time to stay a few more days.

  • Reviewed: 26 March 2016

    9.2
    Spa facilities and room comfort
    • Leisure trip
    • Couple

    Spa facilities and room comfort

  • Reviewed: 14 February 2016

    9.6
    Lovely spa and breakfast
    • Leisure trip
    • Couple

    Basic rooms

    Lovely spa and breakfast

  • Reviewed: 14 January 2016

    10
    frendly stuff, good and comfort
    • Leisure trip
    • Group

    frendly stuff, good and comfort

  • Reviewed: 15 October 2015

    7.9
    Spa zone, friendly staff
    • Leisure trip
    • Group

    Spa zone is very busy on weekends, no salads,veggies and fruits for breakfast

    Spa zone, friendly staff

  • Reviewed: 5 September 2015

    9.6
    The attentiveness and kindness of all the hotel staff.
    • Leisure trip
    • Solo traveller

    The attentiveness and kindness of all the hotel staff. The dining room

  • Reviewed: 11 August 2015

    8.3
    Well located.
    • Leisure trip
    • Family with young children

    The town Fiuggi itself is pretty dire with not a lot to do or see other than drink water.

    Well located. Great service. Great room.

  • Reviewed: 22 July 2015

    7.9
    Facilities were great, staff all helpful, good value I think.
    • Leisure trip
    • Family with young children

    Hotel a little tired and staff did not all speak great English.

    Facilities were great, staff all helpful, good value I think.

There are also 14 reviews without text. These impact the overall review score.

Showing 1 - 38

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