That it was part if a chain of kinda hostel Rather than a hotel, but if you were young would be a fantastic place

Great location great staff,great customer service, as was more of a hostel plenty of free food in the customer kitchen

Stayed in July 2022

n/a

Friendly, helpful staff.

Stayed in May 2022

We messaged the property on Booking.com (after calling reception with no answer) as our air conditioning wasn’t working. We received no response and were left without.

Brilliant location.

Stayed in May 2022

Good location. and a good little bar

Stayed in April 2022

when you open the balcony door it smelled so bad.

great location

Stayed in April 2022

Quiet, safe, good area, good breakfast and fresh coffee

Stayed in November 2021

some guests were a bit noisy outside late at night and were able to heard through our window (facing the street/front of the building on the 3rd floor)

amazing location (3 minutes from train station and 5 minutes from the center), nice buffet style breakfast for only 5 euro, each guest receives a welcome drink, super nice and helpful staff that speaks every language, events each night (quiz night, game night, karaoke, cooking class). will definitely stay here again! :)

Stayed in December 2021

toilet is really small.

the room is big. toilet is clean

Stayed in October 2021

The hotel shares the building with a hostel, it can get a bit noisy at night, but not a big inconvenience for me. The hotel front door are unattended and shared with a hostel, and the second door that leads to the rooms is often left wide open, so might be a security issue, as anyone from the outside might easily reach the rooms and common areas.

Great location close to all the important spots in the city, the girls at the reception are bright, with a smile on their faces, and always happy to help. A nice bar at the ground floor with descent drink list. The room was large enough with a simple furnishing, bed sheets were clean and internet worked very well.

Stayed in November 2021

Nice reception and staff. A good place for youngsters.

Stayed in October 2021

It was difficult to find the hotel. Reception is not Directly in the hotel but in the ground floor, Which was confusing. Parking for 20€ and they would park your car sonewhere, Which I decided not to use. Window was unable to close thoroughly, so the noise from the street was in the room

Big clean room, equipped with everything neccesary. Bed was comfortable. Good ratio between price and quality, also dogs were allowed. Close to the city center

Stayed in September 2021

The beds were not very comfortable.

The staff was excellent. The location was very convenient. The value was insane.

Stayed in September 2021

The bed was a bit uncomfortable

Super friendly and helpful staff, very nice atmosphere, great location.

Stayed in September 2021

The thin walls and the noise from other floors and the streets

Tua location is very centric and a lot of restaurants around.

Stayed in September 2021

Extremely nice and helpfull young people

Stayed in August 2021

Double rooms should have only one big bed,no two single beds put together,because it's not comfortable like that.

The location is very close to the train station and easy to acces town centre by walking.Really liked the place for it's good service.The personal is nice,friendly and helps you with everything you need.The building has an elevator,free wifi and you can use the A/C without paying extra.The room was clean,decent for the price,with a window facing the street,but not so noisy how we expected.You can make a proper shower whenever you like,because the water flows with pressure at any hour(saying that because we stayed in other places where you couldn't shower after 11 pm because of the cold water or with no pressure).The kitchen was fully equipped and it has a terrace with a nice view. If you want to spend a few hours in town after you've made the check out,you can leave your luggage in a room special made for this kind of situations.

Stayed in July 2021

it was a hostel not a hotel, misleading website. we checked out after 1 night due to noise and smell from communal kitchen next door to our room

very clean, close to train station

Stayed in September 2022

It is essentially a hostel with a few private rooms. It is not a hotel. The rooms are VERY basic and intermingled with hostel rooms and public areas. We were very disappointed and found there advertisements very misleading.

it was clean

Stayed in September 2022

There really wasn't anything we didn't like!

Perfect location and value for the price!

Stayed in August 2022

There was nothing I would dislike

Extremely nice atmosphere and extremely friendly staff

Stayed in July 2022

just a note for anyone booking - look for “Ostello Bello” NOT Hotel Anna’s. They’re in the same building and you check in through OB. It’s confusing at first

Stayed in May 2022

Only 5 min walk to Saint Lorenzo basilica, and 5 min walk to railway station. Room was clean, and bed was comfort for two persons. Also breakfast was OK. A lot of restaurants are down-street. Will come again !

Stayed in December 2021

I had a mosquito in my room and it gave me a hard time. Other than this everything was fine.

Breakfast was very good. It was about 10 euro for two persons. If you think, in a regular restaurant only the cover is about 4 euro. Also, I liked the terrace. It was a good place to hang after a long day of visiting Fluorence.

Stayed in September 2021

It was hard to find because the sign of the hotel name was very small, so I went back and forward on the streets a couple of minutes before I saw the sign.

The location is perfect, so near the center! It’s a kind of a hostel but they manage 4 different hotels that are in the same building. The staff was absolute stunning, so nice and helpful and made the stay perfect. The continental breakfast was fresh and had variety. Very very clean everywhere which is a big plus!! Comfortable and big room with AC. They even gave us soap and shampoo, at a 2 star hotel! Amazing. They have a super nice bar and a common area where you can find various of games and instruments if you’d like to play! :) Free WiFi which worked perfectly. Simply fantastic.

Stayed in August 2021

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Stayed in December 2021