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Reviews of Best Western Hotel Anthurium 4 stars

Via Aurelia Levante 2, 18010 Santo Stefano al Mare, Italy

#3 of 22 hotels in Santo Stefano al Mare

Guests' Choice

Review score

Based on 437 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    8.9

  • Location

    8.8

  • Facilities

    8.7

  • Staff

    9.1

  • Value for money

    8.3

  • Free WiFi

    7.8

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Showing 1 - 40

  • Reviewed: 11 May 2018

    3.3
    Waste of time and money.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Though only 5kms from the nearest train station they charge 40euro for the transfer (through taxi agencies). Very small rooms, air con never works, noisy,insecure, have to pay for a 10feet wide swimming pool ,😂😂

    Stayed in May 2018

  • Reviewed: 26 July 2017

    9.6
    excellent for relaxing summer vacation
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights

    It would be nice if there were a place for drying swimming suites and towels.

    The hotel is very nice and comfortable: flawless clean, with good location, close to the beach, parking space near the room, very convinient for those travelling by car. The breakfast was very variable and rich, just for 5 Euro it was simply amazing. I strongly recommend to have dinner at the hotel since the dishes are delicious and the prices are comparable to the prices in other caffes/restaurants in the area. The city Santo Stefano is small, cosy and charming, sandy beach with clean water. Excellent choise for summer holiday.

    Stayed in July 2017

  • Reviewed: 26 June 2017

    9.2
    the air conditioning was always a bit higher then needed,...
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    the air conditioning was always a bit higher then needed, too cold even for summer. we asked to stop it and the second time we asked, the staff stopped it.

    Stayed in June 2017

  • Reviewed: 11 June 2017

    10
    Very comfortable hotel in a great location.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    The hotel staff are very professional, specially Carmen at Reception, who was very accommodating and pleasant, and so was the lady in charge of the kitchen and the servers. Breakfast was excellent with quite a large selection of fresh fruits, savoury and sweet delights, great coffee and freshly squeezed orange juice. Dinner was delicious with generous servings and very reasonably priced. The double bed is more like a king size bed - with a very comfortable mattress, impeccable sheets, blanket and pillows. The room was spotless and so was the bathroom which has a large walk-in shower. Parking was great with easy access from the bedroom because it is located right outside the bedroom.

    Stayed in June 2017

  • Reviewed: 13 May 2017

    10
    Good stopover, and perfect for cyclists.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Liked it all.

    Very comfortable and excellent staff. Location is 2 minutes away from the old part of town and 3 minutes from the sea and beaches. Marketed very much as a cyclist's hotel, as there is a good cycle-way alongside the hotel, and about half of the rooms are similar to a motel layout, with parking outside the room and your own 'front door'. We stopped one night en route between Italy and and France, and found it very accessible from autorités but quiet.

    Stayed in May 2017

  • Reviewed: 22 August 2016

    10
    Feels more like 5*
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 13 nights
    • Submitted via mobile

    Excellent hotel. Stayed here the second year in a row. This year our experience was even better. Last year the only drawback was that the wi-fi signal was very weak in the room, and this year the internet worked just fine. Lots of thanks to the staff (Elena, Silvia) - outstanding service, everyone speaks English (and other languages). Reception clerks and restaurant staff were extremely nice and always available. Hotel is very clean, quiet and relaxing. Rooms are spacious and modern, each has a little fridge with free bottles of mineral water. Breakfasts were very good and fresh (eggs, lunch meats, cheese, milk, pastry, fruit, etc. - accommodating different tastes) + good coffee. Great location - very close to the beach, town center, quite a few little restaurants, cafes. Parking is free and very convenient - right in front of your room. The hotel is located close to other places worth seeing - 1.5 hr drive to Genova, a bit over one hour drive to Cannes, around one hour drive to Monte Carlo and Nice, very nice historical village Eze. Great food, nice people, beautiful sea, sun and the beach - yes, that's Italy :)

    Stayed in August 2016

  • Reviewed: 26 July 2016

    8.3
    Great Stop-Over
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    As a gated motel, this is an excellent place for an overnight as you can leave heavy bags in your car and just take what you need to your room. It is just a short walk to the sea where there are two or three very good restaurants. Lovely!

    Stayed in July 2016

  • Reviewed: 29 April 2018

    8.8
    All OK!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    All OK!

    Stayed in April 2018

  • Reviewed: 24 April 2018

    8.8
    M
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    M

    Stayed in April 2018

  • Reviewed: 4 September 2017

    9.2
    Situation and very pleasant staff
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Fully booked for dinner.had to eat elsewhere

    Situation and very pleasant staff

    Stayed in September 2017

  • Reviewed: 31 August 2017

    8.8
    Very nice hotel!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Dark rooms

    Swinmming people and restaurant

    Stayed in August 2017

  • Reviewed: 4 July 2017

    10
    breakfast
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 6 nights

    swimming pool

    breakfast

    Stayed in June 2017

  • Reviewed: 17 October 2016

    9.6
    Very friendly staff, very nice region.
    • Leisure trip
    • Couple
    • Classic Double Room with Patio
    • Stayed 5 nights

    Very friendly staff, very nice region. Super hotel !

    Stayed in October 2016

  • Reviewed: 14 October 2016

    9.6
    Brilliant hotel
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Entrance and exit from hotel Awkward

    Stayed in October 2016

  • Reviewed: 21 September 2016

    10
    Great location and find
    • Leisure trip
    • Couple
    • Comfort Double Room with Patio
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Everything

    Stayed in August 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 24 May 2016

    8.3
    Nice location close to village and riva, guest can rent a...
    • Leisure trip
    • Couple

    very expensive dinner, cold metal chairs in the restaurant....it is more motel than a hotel.

    Nice location close to village and riva, guest can rent a bike in the hotel, car is parked near the room, friendyl personal, good breakafast.

  • Reviewed: 10 May 2016

    9.2
    Location for bike path is perfect
    • Leisure trip
    • Family with young children

    The internet was not working very well but hotel was trying to fix the problem

    Location for bike path is perfect Breakfast was great Staff were very helpful

  • Reviewed: 17 January 2016

    7.5
    Value for money, good location and great showers
    • Leisure trip
    • Solo traveller

    The card to turn on lights didn't work and at 11.30pm it was a little tiring. After 3 attempts I moved rooms.

    Value for money, good location and great showers

  • Reviewed: 24 September 2015

    7.1
    The fact that when i booked, i informed them that i was...
    • Leisure trip
    • Couple

    The fact that when i booked, i informed them that i was disabled and needed a car parking space. They have many rooms where there is a allocated car parking space out side the room door, but not for me. I had to park where i could.

  • Reviewed: 8 September 2015

    7.1
    10/10 and gold star for comfort and cleanliness and mod...
    • Leisure trip
    • Couple

    no view, no comfortable sitting area, only one lounger on patio, very dark, closed-in room, necessary to have light on at midday in room.

    10/10 and gold star for comfort and cleanliness and mod cons (kettle, double shower)

  • Reviewed: 14 August 2015

    10
    An outstanding hotel with an outstanding service!
    • Leisure trip
    • Family with young children

    An outstanding hotel with an outstanding service! The staff speaks good English (I think other languages too - German, perhaps?..). Very good breakfast with different types of food for different tastes. Our host Elena went above and beyond to make us feel welcome. Grazie mille! The hotel is an upscale motel-type one storey building, where you park your car right in front of your window, which is very convenient to load and unload your luggage. True 4-star hotel - modern design, great shower, large comfortable bed, etc. A/c is excellent. Wi-fi signal in our room was not very consistent, but was good enough. If you are a light sleeper, ask for a room on the bike path side, not on the road side - although there is a row of trees and bushes, sometimes the traffic gets noisy. My only suggestion is to install inside or outside of the room some kind of drying equipment. Since many guests of the hotel go to the beach, there is no place to dry wet swimwear and beach towels. Other than that everything was perfect! I would recommend this hotel for a comfortable beach vacation in a beautiful place with great food and nice people. The proximity to Monaco and France (Nice) is a plus - lots of things to see at a short travel distance. Sanremo and Genova are worth seeing as well.

  • Reviewed: 14 August 2015

    10
    Excellent hotel in a great place!
    • Leisure trip
    • Family with young children

    Excellent hotel in a great place! Very close to the beach. Service was remarkable. Staff is the main asset - everyone speaks good English, employees are very professional and polite. Very good breakfast with all the main product choices for a morning meal.

  • Reviewed: 23 June 2015

    10
    Tudo ótimo, quarto bacana, moderno, bem equipado, são como...
    • Leisure trip
    • Couple

    Nada. Tudo ok.

    Tudo ótimo, quarto bacana, moderno, bem equipado, são como minis chalés,com varanda e garagem privativa em um lugarejo maravilhoso na Riviera Del Fiori.

  • Reviewed: 12 May 2015

    9.6
    Trochu ve stylu amerických motelů (zaparkuj své auto před...
    • Leisure trip
    • Couple

    Trochu ve stylu amerických motelů (zaparkuj své auto před dveřmi pokoje). Velmi rychlé odbavení, není potřeba vléci zavazadla do recepce. Čistý, pohodlný, blízko centra městečka, na pláž pár minut.

  • Reviewed: 2 April 2015

    9.2
    We loved the fact the cycling lane was right outside our...
    • Leisure trip
    • Couple

    Misunderstanding between booking.com and hotel in the type of room we booked. However we stayed in the room appointed to us and on departure we were very kindly given a gift. Lovely thought.

    We loved the fact the cycling lane was right outside our hotel. Parking is a breeze with each room having their parking right outside their rooms. Close to walk to restaurants and a short drive to Sanremo.

  • Reviewed: 1 March 2015

    10
    Staff were very courteous and helpful.
    • Leisure trip
    • Couple

    nothing to dislike

    Staff were very courteous and helpful. The room, which has its own parking place attached to it, was very clean and comfortable. Breakfast was extraordinary with lots of delicious choice. A bistro meal and bar are available in the early evening.

  • Reviewed: 12 January 2015

    9.2
    Location
    • Leisure trip
    • Family with older children

    breakfast was quite limited

    Location Close to restaurants Close to coast Right in middle of Sanremo and Imperia Rooms are modern Huge shower Free WiFi Good Parking

  • Reviewed: 16 January 2016

    8.3
    good position 200 metres to the sea where there is a good...
    • Leisure trip
    • Couple

    good position 200 metres to the sea where there is a good restaurant

  • Reviewed: 29 December 2015

    7.1
    Close to beach and restaurant
    • Leisure trip
    • Couple

    Toilet paper is very poor

    Close to beach and restaurant

  • Reviewed: 27 October 2015

    7.5
    Nice large modern room
    • Leisure trip
    • Family with young children

    Easy to miss because it is on a corner and little warning.

    Nice large modern room

  • Reviewed: 18 October 2015

    10
    Short walk to excellent restaurants and beaches.
    • Leisure trip
    • Family with young children

    Short walk to excellent restaurants and beaches.

  • Reviewed: 22 September 2015

    10
    Everything the staff are extremely helpful, friendly and...
    • Leisure trip
    • Couple

    Everything the staff are extremely helpful, friendly and welcoming.

  • Reviewed: 12 September 2015

    9.6
    Location perfect, beds are really good.
    • Leisure trip
    • Couple

    Nothing.

    Location perfect, beds are really good.

  • Reviewed: 8 September 2015

    6.3
    Location
    • Leisure trip
    • Couple

    Wifi didn't work in the room

    Location

  • Reviewed: 9 August 2015

    6.3
    Only two minuts walk from the waterfront.
    • Leisure trip
    • Couple

    Room clean but like a cigarbox. View to your own parked car. Motel more than hotel.

    Only two minuts walk from the waterfront.

  • Reviewed: 3 August 2015

    9.6
    Posto auto all'interno dell' albergo
    • Leisure trip
    • Couple

    Posto auto all'interno dell' albergo

  • Reviewed: 2 July 2015

    9.6
    The bus stops you almost in front of the hotel
    • Leisure trip
    • Group

    Sometimes the room had the smell from the sea.

    The bus stops you almost in front of the hotel

  • Reviewed: 8 June 2015

    10
    Rooms very good and very helpfull staff
    • Leisure trip
    • Couple

    Rooms very good and very helpfull staff

  • Reviewed: 7 June 2015

    10
    So close to the bike track.
    • Leisure trip
    • Couple

    So close to the bike track. Hotel gave us an upgrade they like Australians!

  • Reviewed: 30 May 2015

    8.8
    Most friendly staff in Italy, clean nice and quite Motel.
    • Leisure trip
    • Couple

    The rooms are quite small.

    Most friendly staff in Italy, clean nice and quite Motel. Excellent breakfast. Recommendation.

There are also 6 reviews without text. These impact the overall review score.

Showing 1 - 40

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