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Reviews of Aquapetra Resort & Spa 4 stars

Strada Statale Telesina 1, Località Monte Pugliano, 82037 Telese, Italy

#4 of 10 hotels in Telese

Guests' Choice

Review score

Based on 560 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.8

  • Location

    8.4

  • Facilities

    8.7

  • Staff

    9

  • Value for money

    7.4

  • Free WiFi

    7.1

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Showing 1 - 24

  • Reviewed: 16 July 2018

    9.6
    Perfect escape
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 3 nights

    The room was really quite basic and old fashioned inside, was was the balcony it was rather shabby.

    Breathtakingly beautiful, everything we hope for and more !!! only slight complaint our balcony was quite shabby. and unclean, and our room was really quite basic. But the resort was perfect for a 3 day getaway !

    Stayed in June 2018

  • Reviewed: 29 May 2018

    5.8
    The poor service lets this beautiful location down - disappointing!
    • Leisure trip
    • People with friends
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    The service of this resort was very poor, the food was also poor and the Michelin restaurant wasn't up to any Michelin restaurant we have visited before. There was no atmosphere and the staff had basic knowledge at best. No one around the hotel was attentive or helpful.

    The setting was beautiful.

    Stayed in May 2018

  • Reviewed: 10 April 2018

    8.8
    Really lovely but could be better with small improvements.
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 2 nights

    The bed was quite hard with an uncomfortable line down the middle where the beds had been pushed together, hardly conducive to a romantic weekend away!. Can you not invest in a double bed? Tea & Coffee facilities in the bedroom would be great too. We stayed in Room 333 which was lovely but the bath & shower need refurbishing and leaks terribly across the bathroom floor!

    Beautiful peaceful location and very attractive grounds & buildings. Staff were lovely and the food was exquisite.

    Stayed in April 2018

  • Reviewed: 10 September 2017

    9.6
    The tranquil location, the friendly and courteous staff...
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The tranquil location, the friendly and courteous staff (especially Luigi and Francesca) . The dinner was amazing, it made a great experience one of the best we have ever had, well done chef and your entire crew.The outdoor pool was lovely too... wouldn't hesitate to recommend.

    Stayed in September 2017

  • Reviewed: 7 August 2017

    8.3
    Breakfast was excellent.
    • Leisure trip
    • Couple
    • Classic Double or Twin Room with Spa Access
    • Stayed 2 nights
    • Submitted via mobile

    I cannot figure what the sommelier does. The pretense of having a sommelier uncork our bottle for us could have been accomplished by a well trained waiter. We requested a bottle of fiano wine two nights in a row and it did not come. The sommerliers back was always on us. Recommendation: Train your server to bring a bottle of wine if the customer already know what they want. Leave the sommelier to educate the customer if needed.

    Breakfast was excellent. Reception was warm and friendly. The food in the restaurant was excellent. Although it was not in the menu, we requested for florentine steak and the waiter went out of his way to make sure we get it. The chef did an excellent job in preparing the steak. Thank you.

    Stayed in August 2017

  • Reviewed: 14 November 2016

    9.2
    Beautiful place, a hidden gem!
    • Leisure trip
    • Couple
    • Classic Double or Twin Room with Spa Access
    • Stayed 1 night

    The lady at the reception did not look so happy to have us there as guests.

    The location is beautiful, so much nature, very quiet and peaceful. You can tell that there is a lot of care in general. All the facilities are in full working order. The room and bathroom was simple but nice. Nothing crazy or fancy, but functional and super clean. Good to have complementary soft drinks in the room. Breakfast was awesome. Full of local items and the staff was ready to offer more upon request. All in all we had an amazing experience and we would highly recommend it.

    Stayed in November 2016

  • Reviewed: 16 August 2016

    6.7
    Nice hotel but a bit overpriced.
    • Leisure trip
    • Family with older children
    • Junior Suite
    • Stayed 4 nights
    • Submitted via mobile

    Very quiet place, very slow internet. The hotel is relatively expensive for what's being offered. We've visited 7 nice hotels during our holidays and 500,- Euro per night in the weekend for a three bed bedroom is overpriced for this location.

    Friendly staff, great views, nice swimming pool. Nice restaurant.

    Stayed in August 2016

  • Reviewed: 8 June 2018

    10
    Beautiful location, relaxing and staff wonderful!
    • Leisure trip
    • Couple
    • Classic Double or Twin Room with Spa Access
    • Stayed 3 nights
    • Submitted via mobile

    Beautiful location, relaxing and staff wonderful!

    Stayed in June 2018

  • Reviewed: 1 May 2018

    9.2
    Would definitely return.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Restaurant was terrific, hotel staff brilliant. Setting beautiful.

    Stayed in April 2018

  • Reviewed: 29 March 2018

    10
    Fabulous overnight stay, staff were wonderful, food was fabulous
    • Leisure trip
    • Couple
    • Classic Double or Twin Room with Spa Access
    • Stayed 1 night
    • Submitted via mobile

    Only one pillow on bed that was very thin and uncomfortable

    Wonderful staff that couldn’t do more for you ... special thanks to Francesca xxx

    Stayed in March 2018

  • Reviewed: 9 January 2018

    9.6
    Location stupenda un borgo immerso nella natura
    • Leisure trip
    • Couple
    • Classic Double or Twin Room with Spa Access
    • Stayed 1 night
    • Submitted via mobile

    Location stupenda un borgo immerso nella natura

    Stayed in January 2018

  • Reviewed: 22 December 2017

    9.2
    Location (spa and restaurant) and the staff service.
    • Leisure trip
    • Group
    • Classic Double or Twin Room with Spa Access
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Location (spa and restaurant) and the staff service.

    Stayed in December 2017

  • Reviewed: 27 November 2017

    10
    The restaurant is top!
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    The restaurant is top!

    Stayed in November 2017

  • Reviewed: 2 August 2017

    10
    Loved the location. Surroundings were beautiful! Being in the middle of olive groves.
    • Leisure trip
    • Couple
    • Classic Double or Twin Room with Spa Access
    • Stayed 2 nights
    • Submitted via mobile

    Truly a relaxing place to unwind.

    Stayed in August 2017

  • Reviewed: 21 August 2016

    9.6
    Fabulous facility, staff and restaurant
    • Leisure trip
    • Couple
    • Classic Double or Twin Room with Spa Access
    • Stayed 1 night

    It was hard to find, it needs to be better marked

    Excellent facility, superb staff and excellent restaurant

    Stayed in August 2016

  • Reviewed: 1 August 2016

    10
    Lovely escape on the countryside.
    • Leisure trip
    • Couple
    • Classic Double or Twin Room with Spa Access
    • Stayed 2 nights
    • Submitted via mobile

    Lovely escape on the countryside. Beautiful pool and restaurant area. The staff was exceptionally friendly. A true treasure for relaxation!

    Stayed in August 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 26 April 2016

    8.8
    Fabulous dinner in the restaurant with wonderful friendly...
    • Leisure trip
    • Couple

    Young lady at reception had an unfortunate manner. Maybe a language problem although she spoke excellent English. She was really assertive about booking the spa. Quite bossy attitude. Not very restful.

    Fabulous dinner in the restaurant with wonderful friendly service Wonderful massage at the spa with friendly staff Room was lovely with a great view of the surrounding countryside

  • Reviewed: 23 August 2015

    10
    A place hidden for most tourists.
    • Leisure trip
    • Couple

    A place hidden for most tourists. Staff is super!!!!! Rooms are very nice and clean. Surrounding is wonderfull. Ideal location for wine lovers. The sommelier has a very nice collection of local wines. He can also advise you on local farms, were you can buy top wines for little money.

  • Reviewed: 28 June 2015

    10
    The resort is gorgeous, classy, and elegant, located in the...
    • Leisure trip
    • Family with young children

    They ran out of my favourite wine...

    The resort is gorgeous, classy, and elegant, located in the most beautiful surroundings. The perfect place to relax, unwind and rejuvenate.

  • Reviewed: 12 April 2015

    10
    The peacefulness and setting of the location was superb.
    • Leisure trip
    • Couple

    The second, much larger, indoor pool was still under construction but will be great when complete.

    The peacefulness and setting of the location was superb. The hotel itself combines beautiful old architecture and tasteful modern decoration which provides a wonderful setting. Good albeit quite small spa but far more than most in this part of Italy. Amazing food and wine.

  • Reviewed: 22 May 2016

    9.2
    the restaurant was excellent and the staff was very nice
    • Leisure trip
    • Couple

    the spa needs a bit more work upon

    the restaurant was excellent and the staff was very nice

  • Reviewed: 3 February 2016

    9.2
    Location, structure and restaurant
    • Leisure trip
    • Couple

    Spa could be better

    Location, structure and restaurant

  • Reviewed: 1 November 2015

    10
    The local action the breakfast was amaZing.
    • Leisure trip
    • Couple

    The local action the breakfast was amaZing. Loved the scenic mts and the quiet

  • Reviewed: 3 September 2015

    10
    Beautiful place, tranquil, friendly helpful staff, amazing...
    • Leisure trip
    • Couple

    Beautiful place, tranquil, friendly helpful staff, amazing food and lovely spa facilities

There are also 8 reviews without text. These impact the overall review score.

Showing 1 - 24

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