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Reviews of Aragona Palace Hotel & Spa 4 stars

Via Porto,12, Ischia Porto, 80077 Ischia, Italy

#40 of 186 hotels in Ischia

Guests' Choice

Review score

Based on 330 hotel reviews

8.9

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.8

  • Location

    9.5

  • Facilities

    8.7

  • Staff

    9.3

  • Value for money

    8.3

  • Free WiFi

    8.6

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Showing 1 - 75

  • Reviewed: 24 August 2018

    7.9
    Lovely view to the port!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    Breakfast could've been better.

    Great stay in this very well located Ischia hotel. I went there with my boyfriend and we were greeted with a smile the second we arrived. We actually had booked a standard room and we were upgraded to a room with a balcony with view to the port. The installations were correct as seen in the pictures of the hotel.

    Stayed in August 2018

  • Reviewed: 2 August 2018

    7.9
    Lovely clean hotel, friendly staff.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Lovely clean hotel, friendly staff. Lots of facilities and little extras. Nice pool and spa (great massage) well located and the staff were also helpful re trips etc My bedroom even sold as single was really big and had all amenities and lovely terrace

    Stayed in August 2018

  • Reviewed: 24 July 2018

    8.3
    Very nicely situated with view on the harbour, the staff was...
    • Leisure trip
    • Couple
    • Superior Double Room with Harbour View
    • Stayed 3 nights

    We were of course aware that we might not be alone in the pool during the high season on a week-end, but we literally did not manage to get into the water. The pool was officially highjacked first by wedding guests (we learned that the pool area would be closed for hotel guests for an entire afternoon only upon arrival), then unofficially by families with children who seemed to live in the pool and not be bothered with other guests and their needs. The pool, incidentally, looks bigger on the photographs than it actually is. The hotel itself could do with some renovating in order to make it look more like on the photographs again. In the bathroom, the kleenex dispenser was broken, so it came off the wall on the first day and on the second day. The maid then wisely decided to make no further attempts to put it back in place, because it simply needs replacing. Internet was a bit slow too. On the whole, we feel we could have found a better place to stay, spending the same amount of money, even on a week-end in July, but it was nonetheless enjoyable and pleasant thanks to the friendly staff.

    Very nicely situated with view on the harbour, the staff was competent, very friendly and pleasant. The breakfast buffet is excellent with a vaste range of fresh pastries and cakes, fresh fruit and juices.

    Stayed in July 2018

  • Reviewed: 23 July 2018

    10
    Visit for a wedding
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Wish we were given a complimentary bottle of water daily as buying form mini fridge in room stacks up quickly.

    Rooms were lovely, nice views and staff amazing! Great location to avoid needing the over priced taxi’s. Shutters make the room pitch black and quieter, slept great!

    Stayed in July 2018

  • Reviewed: 7 July 2018

    8.3
    Super location and relaxing atmosphere
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights

    Given the location in the harbour, there are quite a lot of mosquitoes in summertime. We expected some mesh screens in front of the windows to keep them out while still offering some outdoor breeze. However, they were not, with many mosquito bites as a result. The entrance door of the hotel room was not very protective for noises coming from the hallway. Sometimes, we would wake up from the noise of people crossing in the hallway, cleaning ladies shouting, people on the phone,...

    Breakfast was very good: nice choice of sweet and salty and lot of diversity. The swimming pool on the top floor (outside) was very relaxing and great. The ease of reaching the hotel after arriving with the ferry was excellent. 200 m walk from the boat.

    Stayed in July 2018

  • Reviewed: 2 July 2018

    6.7
    Hotel in perfect location for port and town but very small
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 7 nights
    • Submitted via mobile

    Very expensive prices for 4 star hotel. A bottle of Peroni beer was much more expensive than at a 5 star hotel. House wine poor. Mussels (cozze) small and tasteless

    Nothing special by Italian standards. We found much better restaurants in town.

    Stayed in July 2018

  • Reviewed: 4 June 2018

    10
    Absolutely wonderful
    • Leisure trip
    • Family with young children
    • Privilege Double Room with Terrace and Harbour View
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    The rooms were very clean and beautiful.beds comfy...toilets pretty...huge terrace in front...i could see the port, mountains, sea. The breakfast was excellent. they had a juicer for Oranges..where one could press out fresh orange juice.. kids loved that. It was 2 minutes from port... so we walked to the hotel..very close to city centre...2 minutes to a beach!

    Stayed in May 2018

  • Reviewed: 1 June 2018

    9.6
    Wonderful
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Lovely accomodation in a wonderful position. It is a easy walk to the bus stop, ferries and great local restaurants. The staff we helpful and friendly. We really enjoyed our stay.

    Stayed in May 2018

  • Reviewed: 12 May 2018

    7.9
    Spacious rooms, typical Italian breakfast with big variety...
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very uncomfortable beds! Also you can hear all noises from corridors in the morning

    Spacious rooms, typical Italian breakfast with big variety of pastries, good coffee, nice spa with steam room, good location nearby Ischia port

    Stayed in May 2018

  • Reviewed: 26 December 2017

    10
    All the staff is very attentive and gentle, the service is...
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights

    Nothing

    All the staff is very attentive and gentle, the service is personalised and warm hearted We had the room 104 with sound proof from the street and the bed was very comfortable. In the hotel we enjoyed the thermal pool every day and this was very relaxing. The bathrobes and towels were provided for free by the hotel. On the 5th floor there is another open-air hot water pool overlooking the bay, and the set up is fantastic, We had two wonderful dinners, the presentation, service and quality of food were outstanding. The hotel is well situated, just 3 min walk from the bus station and from the port where the fast boats and ferries to /from Neaple leave/arrive frequently. The different kinds of neat shops are just around the corner. On Ischia island the people are really friendly and generous. It is the perfect place for relaxation. Since it was the Christmas season, we had the unique experience with the variety of beatiful Presepes made by the groups of local People. In short we had a fantastic Holiday thanks to the people in the hotel and in Ischia as well as the excellent hotel facilities,

    Stayed in December 2017

  • Reviewed: 30 November 2017

    9.2
    Very comfortable and clean in a great location.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    The dinner price is a little expensive- it’s a 30 Euro buffet not including drinks and I’m not sure if there are any other options apart from this.

    Very comfortable and clean in a great location. Lovely indoor pool and rooftop. Great breakfast included.

    Stayed in November 2017

  • Reviewed: 10 November 2017

    10
    Ischia has a beautiful port and a nice Castel.
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 2 nights

    Excellent Hotel and Srta. Maria was very kind offering us a room with a beautiful view to the Port of Ischia, as well as an welcome drink. Shall return when back in Ischia.

    Stayed in November 2017

  • Reviewed: 8 November 2017

    8.8
    Fantastic location and beautiful island
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 5 nights
    • Submitted via mobile

    A struggle to find any fault. No coffee/tea making facilities in bedroom but this is really being picky

    Friendly staff who were very welcoming and attentive

    Stayed in November 2017

  • Reviewed: 6 November 2017

    9.6
    I felt like a queen during my stay
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Perhaps better wifi.

    Staff is exceptionally nice! I like it here. Love the balcony with harbor view. It's a beautiful town. The hotel has a perfect location. The room is very spacious and clean. Every day fresh bathtowels, I feel like a queen. Thanks for a great stay!

    Stayed in November 2017

  • Reviewed: 17 September 2017

    10
    Can not wait to go back next year
    • Leisure trip
    • Couple
    • Superior Double Room with Harbour View
    • Stayed 5 nights

    Could not fault anything.

    The location is first rate overlooking the harbour, we could sit on our balcony and watch the world go by. The bed was very comfortable and shower was really good. We only eat breakfast but the choice on offer was superb.

    Stayed in September 2017

  • Reviewed: 15 August 2017

    9.2
    Great location.
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Great location. Staff were amazing and friendly. Very helpful too. Room good size, we had a partial view of the port from the balcony which was a bonus! Pool was a good facility but they need to have towels on hand as not always avaiable which was an inconvenience. Great restaurants and cafes in walking distance.

    Stayed in July 2017

  • Reviewed: 25 July 2017

    8.3
    This is a well-run establishment with attention to detail and
    • Leisure trip
    • Solo traveller
    • Superior Double Room with Harbour View
    • Stayed 5 nights

    No directions in room for handling TV programming. Need to be more in sync. with foreign travelers. Lights for dinner in dining room way to bright and off putting (get a dimmer).

    The Hotel lived up to most of my expectations. A very comfortable place.

    Stayed in July 2017

  • Reviewed: 19 July 2017

    10
    Perfect location for an Ischia stay
    • Leisure trip
    • Couple
    • Superior Double Room with Harbour View
    • Stayed 4 nights
    • Submitted via mobile

    Fantastic location! Close to and access to everything including: beach, restaurants, shopping, boat rentals, the ferry, busses to other island locations, Vespa rentals, walking distance to "Ponte" too. Staff super friendly and helpful! Spa services are excellent-I've tried at many "terme" and had the best facial of my life. Nunzia is special-daily specials on massages, facials and all are fantastic. This is my 6th time in Ischia, first time at this hotel and I look forward to another stay here.

    Stayed in July 2017

  • Reviewed: 4 July 2017

    5.0
    A bit of a disappointment
    • Leisure trip
    • Group
    • Superior Double Room with Harbour View
    • Stayed 3 nights

    The hotel is pretty worn down and outdated, didn't feel like a 4 star spa hotel so we were quite disappointed with our 3 night stay. The facilities were not as fresh as the photo's predicted, the room was old and the pool side was a bit crowded and small. The whole feeling of this hotel was that it probably used to be nice in the seventies but today they need to step up. They had put out ant poison on the floor in our room (superior room), but we still had an ant crawling on our bed one day. The breakfast was nice on the sweets buffet side but the rest was poor, the eggs were overcooked and the coffee was terrible, which never happens in Italy (better when you ordered an espresso). We were told in the lobby that the spa was just drop-in in order to book massages and treatments but when we came one morning it was all fully booked, we had the feeling they were rather lacking employees than customers though...but who knows.

    I liked the day shift girls in the lobby, they were very nice and helpful!

    Stayed in June 2017

  • Reviewed: 20 April 2017

    5.8
    Disappointed - not 4 star standard
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 7 nights

    Breakfast - not 4 star quality at all! Fruit was often over ripe, 'hot buffet' was very limited and not hot! Breakfast advertised as being from 7.30-10.30am , however, food not replenished, many items 'finished' by 9.30/10am. At the other end, the lights are turned on at 7.30am, but that doesn't mean that food is available at this time, it comes in dribs and drabs. Restaurant staff very inattentive and management unfriendly. Tea and coffee tepid, not hot. Very disappointed with breakfast, hence didn't even try lunch or dinner.

    Good location, clean facilities, check in friendly and efficient.

    Stayed in April 2017

  • Reviewed: 3 October 2018

    9.2
    Location, breakfast and early checkin
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Location, breakfast and early checkin

    Stayed in October 2018

  • Reviewed: 3 October 2018

    10
    Very nice
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 7 nights
    • Submitted via mobile

    The view from roof when sunbathing The location was excellent

    Stayed in October 2018

  • Reviewed: 10 September 2018

    7.9
    Very comfortable
    • Leisure trip
    • Group
    • Superior Double Room with Harbour View
    • Stayed 3 nights
    • Submitted via mobile

    No kettle in room

    Location .view from terrace

    Stayed in September 2018

  • Reviewed: 4 September 2018

    9.6
    Fantastic close to action venue
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Staff were staff were unfriendly. Only one woman was excellent chatty welcoming.

    Great location good floor gave us the chance as nges we required

    Stayed in September 2018

  • Reviewed: 3 August 2018

    8.3
    Relaxing time in Ischia
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Not much to be honest.

    The location, the room and the 2 pools

    Stayed in July 2018

  • Reviewed: 30 May 2018

    8.3
    Staff were excellent
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Staff were excellent

    Stayed in May 2018

  • Reviewed: 1 April 2018

    9.6
    Great Hotel, with lot of details.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    One thing: hot water in pool. But I like water in terme cca 38-40C

    Great Hotel, with lot of details. Really perfect!!!

    Stayed in March 2018

  • Reviewed: 25 March 2018

    9.2
    Excellent and helpful staff
    • Solo traveller
    • Single Room
    • Stayed 5 nights

    Excellent and helpful staff

    Stayed in March 2018

  • Reviewed: 23 November 2017

    9.2
    Free upgrade to room with seaside view
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Free upgrade to room with seaside view Welcome drink Breakfast after 10.30 prepared by hotel team

    Stayed in November 2017

  • Reviewed: 13 November 2017

    6.7
    acctepable
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights

    It's easy to listen the noise from next door room.

    Onsen pool

    Stayed in October 2017

  • Reviewed: 16 October 2017

    10
    I would definitely return.
    • Leisure trip
    • Couple
    • Superior Double Room with Harbour View
    • Stayed 2 nights

    We had a beautiful view of the harbor. We loved the thermal pool and breakfast was very nice.

    Stayed in October 2017

  • Reviewed: 9 October 2017

    10
    Great location friendly staff and great facilities
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing everything was great

    Excellent location breakfasts were good lovely sun deck pool and spa friendly staff

    Stayed in September 2017

  • Reviewed: 4 September 2017

    8.3
    Would stay at hotel again without hesitation.
    • Leisure trip
    • Couple
    • Superior Double Room with Harbour View
    • Stayed 5 nights

    Sound traveled between adjoining apartment far too easily

    Ideally situated for bars, restaurants, transport and beaches.

    Stayed in September 2017

  • Reviewed: 25 July 2017

    8.8
    The location and views were great.
    • Leisure trip
    • Couple
    • Privilege Double Room with Terrace and Harbour View
    • Stayed 3 nights
    • Submitted via mobile

    You pay more for the location and views over harbour.

    The location and views were great. The reception staff were excellent and helpful.

    Stayed in July 2017

  • Reviewed: 14 June 2017

    9.6
    Breakfast was amazing
    • Leisure trip
    • Solo traveller
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was amazing

    Stayed in May 2017

  • Reviewed: 7 June 2017

    9.2
    Warm friendly welcome
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Warm friendly welcome

    Stayed in June 2017

  • Reviewed: 12 February 2017

    10
    Nicolenta's message was wonderful, the girls at the...
    • Leisure trip
    • Solo traveller
    • Superior Double Room with Harbour View
    • Stayed 1 night
    • Submitted via mobile

    Nicolenta's message was wonderful, the girls at the counter were very helpful, food was good, serving staff execellent.

    Stayed in February 2017

  • Reviewed: 30 October 2016

    4.2
    Poor value for a lot of mo ney
    • Leisure trip
    • Solo traveller
    • Privilege Double Room with Terrace and Harbour View
    • Stayed 2 nights
    • Submitted via mobile

    Staff Not helpful. Bathroom towels ready to be rags

    Location

    Stayed in October 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 7 April 2016

    9.2
    Very convenient location close to the docks.
    • Leisure trip
    • Family with older children

    Linens, pillows could have been a little softer.

    Very convenient location close to the docks. Nice walks to be taken around hotel, to the castle or just to the shops and restaurants close by. Staff was very very helpful, gave us useful map and ideas to explore island, Kids loved the rooftop pool. Very nice breakfast. Room was super clean. We got a room with a view of the harbor, which was worth it.

  • Reviewed: 27 October 2015

    8.8
    Friendly and welcoming staff.
    • Leisure trip
    • Solo traveller

    Unfortunately afternoon drinks were a no go one day as no staff to serve me. Had to ask for the first drink but then no follow up service so found another bar elsewhere.

    Friendly and welcoming staff. The welcoming drinks and eats, the size of my room and the balcony with views across the marina.

  • Reviewed: 24 October 2015

    7.9
    Easily walkable from the ferry or 'fast boat' stop,...
    • Leisure trip
    • Couple

    One slightly grumpy waiter when we sat at the 'wrong' place by mistake at breakfast, and although the view was great, it was noisy from the street and through the paper thin walls.

    Easily walkable from the ferry or 'fast boat' stop, as long as you know to follow the harbour round till you get to it :) Just round the corner from the tourist info centre too, between the ferry and hotel. And we got upgraded to a room with a view!

  • Reviewed: 12 October 2015

    8.3
    Location overlooking the harbour, swimming pool and terrace.
    • Leisure trip
    • Couple

    Location overlooking the harbour, swimming pool and terrace. Pleasant dining room and great breakfast with good choices available. Staff warm and friendly

  • Reviewed: 11 October 2015

    8.3
    Location
    • Leisure trip
    • Solo traveller

    Noisy in the mornings No tea or coffee facilities No possibility of even a hot drink before 7.30

    Location Rooftop pool, although very warm Spotlessly clean

  • Reviewed: 20 September 2015

    9.6
    A small walk from the port of Ischia takes you to this small...
    • Leisure trip
    • Couple

    A small walk from the port of Ischia takes you to this small but wonderful hotel. This is not a 5star property but the staff is definitely 5star. The rooms are nice and clean. The pool on the terrace is small but has lovely view, indoor heated pool is very relaxing. Overall very comfortable stay.

  • Reviewed: 17 August 2015

    9.6
    The location is so good for the ferries, we only had a one...
    • Leisure trip
    • Couple

    The location is so good for the ferries, we only had a one night stay and were so glad after trains, taxi and ferry to be able to walk from the ferry to the hotel.

  • Reviewed: 9 August 2015

    9.2
    Great location within walking distance to beach, supermarket...
    • Leisure trip
    • Couple

    We had asked for a quiet room but had noisy neighbours who yelled on their phones outside for hours and a shared balcony with no furniture. Cleaners were very noisy and the phone in the corridor kept ringing.

    Great location within walking distance to beach, supermarket, restaurants etc. Lovely pool where we could always find a shady sun-lounger. Staff were extremely friendly and always greeted us. Hot pool also excellent (but very hot for this time of year).

  • Reviewed: 2 August 2015

    9.2
    Little touches like complimentary drink and cake brought to...
    • Leisure trip
    • Family with older children

    Feeling that the staff friendliness is not 100% genuine

    Little touches like complimentary drink and cake brought to room on arrival. Facilities and location are gorgeous

  • Reviewed: 1 August 2015

    10
    Everything.
    • Leisure trip
    • Solo traveller

    Everything. Fantastic location, thoughtful friendly staff, comfortable room, spotlessly clean, great spa facilities and staff. Reasonable prices. Varied choice of food for breakfast.

  • Reviewed: 1 August 2015

    8.8
    Hotel in excellent position and front desk ladies always...
    • Leisure trip
    • Couple

    None at all

    Hotel in excellent position and front desk ladies always ready to assist always with a smile. Hotel dinner excellent and good value for money

  • Reviewed: 1 August 2015

    9.2
    Staff all excellent and helpful.
    • Leisure trip
    • Couple

    Roof pool not well planned. Balconies (deLuxe suits) not private. Generally requires modernization

    Staff all excellent and helpful. Excellent morning breakfast spread and dinners although not fine dining, really good value for money. Chef very proud of his offerings and it shows.

  • Reviewed: 27 July 2015

    7.9
    Great location near to and between the wonderful selection...
    • Leisure trip
    • Couple

    WiFi was hit and miss

    Great location near to and between the wonderful selection of restaurants on the "left bank" and the central street for shops and bars. Also it's right on the port for boat trips and near the island bus station.

  • Reviewed: 27 July 2015

    9.6
    Lovely comfortable Hotel with great attention to detail.
    • Leisure trip
    • Couple

    The pool was warm, but thats because its a theme of the island, because of its thermal waters, not the fault of the Hotel.

    Lovely comfortable Hotel with great attention to detail. Would definitely stay there again.

  • Reviewed: 13 July 2015

    8.8
    Friendly and helpful staff, excellent location, nice little...
    • Leisure trip
    • Couple

    Bedroom was simple but fine, could have used better toiletries.

    Friendly and helpful staff, excellent location, nice little pool and good lounge chairs on the roof. Appreciated the robes and slippers. Welcome drinks and snacks was an excellent surprise!

  • Reviewed: 9 July 2015

    9.2
    The room was perfect and the staff excellent.
    • Leisure trip
    • Couple

    A very minor observation, but the breakfast is over dominated by bread and cakes for my personal liking. Toaster was ineffective.

    The room was perfect and the staff excellent. Good location for the harbour, shops and local restaurants. Pool temp nice, shower pressure excellent.

  • Reviewed: 18 June 2015

    10
    The location location location, accessibility to everything ...
    • Leisure trip
    • Couple

    The breakfast cappuccino can be improved. The breakfast can have an omelette station.

    The location location location, accessibility to everything from restuarants to shops to private beaches to seafood restauarants on the beach to the harbour deck for excursions to other islands ! Simply perfect

  • Reviewed: 28 May 2015

    9.2
    The front desk ladies, Carmen and Maria, were just awesome.
    • Leisure trip
    • Couple

    The front desk ladies, Carmen and Maria, were just awesome. Best service ever. Carmen helped arranged a surprise birthday dinner for my husband. Unforgettable experience. Location, heated pool and breakfast was wonderful.

  • Reviewed: 19 May 2015

    10
    The staff was amazing!
    • Leisure trip
    • Couple

    The staff was amazing!!! They spoke english very well and advised us in all the things that we must do see and explore while on our short visit to Ischia!! When we first got there, they upgraded our room and sent us a gift in celebration of our 20th wedding anniversary!! Our room was very large, clean, comfortable, and quiet. The thermal spa at the end of a long, fun day of exploring was amazing and perfectly refreshing. Awesome vacation!!!

  • Reviewed: 12 May 2015

    10
    Super location next to port and bus station and all shops,...
    • Leisure trip
    • Couple

    Very difficult to find a fault would of liked labels on food stating if veg or meat.

    Super location next to port and bus station and all shops, staff are so welcoming and helpful cleanliness of room is spotless facilities are great,

  • Reviewed: 12 May 2015

    10
    Location is a short walk from the dock, right on the harbor...
    • Leisure trip
    • Couple

    Leaving

    Location is a short walk from the dock, right on the harbor with many shops and restaurants. The staff are friendly and the facilitY is very clean.

  • Reviewed: 15 January 2015

    7.5
    -Location
    • Leisure trip
    • Group

    -Dated decor -Quite noisy -Tricky room charging for extending stay (adding second person doubled the room charge, only told at check out)

    -Location -Baths on site -Staff generally friendly and helpful -Breakfast

  • Reviewed: 16 February 2016

    10
    Location was perfect, rooms were clean, staff was friendly...
    • Leisure trip
    • Couple

    Nothing! 😉

    Location was perfect, rooms were clean, staff was friendly and attentive.

  • Reviewed: 15 December 2015

    10
    We liked the warm welcome and the sound advise on what to do...
    • Leisure trip
    • Couple

    No bad comments

    We liked the warm welcome and the sound advise on what to do during our visit.

  • Reviewed: 5 October 2015

    9.2
    Very friendly staff, lovely clean room, the thermal pools,...
    • Leisure trip
    • Couple

    The hotel looks a little tired in places

    Very friendly staff, lovely clean room, the thermal pools, the location

  • Reviewed: 29 September 2015

    10
    The staff were extremely helpful and kind throughout our...
    • Leisure trip
    • Couple

    The staff were extremely helpful and kind throughout our stay. Really made our trip even better!!!!

  • Reviewed: 29 August 2015

    10
    The location is excellent and the staff are really helpful...
    • Leisure trip
    • Couple

    The location is excellent and the staff are really helpful and nice.

  • Reviewed: 21 July 2015

    10
    Very accommodating and great location.
    • Leisure trip
    • Couple

    Very accommodating and great location.

  • Reviewed: 18 July 2015

    10
    Amazing hotel, staff were top notch, the breakfast was...
    • Leisure trip
    • Couple

    Amazing hotel, staff were top notch, the breakfast was really nice, the room and facilities were done to a high standard.

  • Reviewed: 12 July 2015

    9.6
    Friendliness and professionalism of the staff, breakfast,...
    • Leisure trip
    • Couple

    Friendliness and professionalism of the staff, breakfast, presence of internal thermal pools and rooms cleanliness

  • Reviewed: 7 July 2015

    9.6
    Rooftop pool and spa.
    • Leisure trip
    • Couple

    Wifi could be more reliable.

    Rooftop pool and spa.

  • Reviewed: 25 June 2015

    9.6
    Helpfull and friendly staff!
    • Leisure trip
    • Couple

    Helpfull and friendly staff!

  • Reviewed: 11 June 2015

    9.6
    Staff were wonderful, particularly Maria at reception.
    • Leisure trip
    • Couple

    N/A

    Staff were wonderful, particularly Maria at reception. The proximity to really good restaurants

  • Reviewed: 11 June 2015

    10
    The staff were simply fantastic and they did everything that...
    • Leisure trip
    • Group

    Wifi was a little sporadic

    The staff were simply fantastic and they did everything that they could to help us with our stay

  • Reviewed: 4 June 2015

    10
    The staff was great and very helpful.
    • Leisure trip
    • Couple

    The staff was great and very helpful. We decided to rent a car for a tour of the island and they arranged the whole thing. Location is perfect.

  • Reviewed: 12 May 2015

    8.8
    Helpfulness of staff.
    • Leisure trip
    • Couple

    Indoor swimming pool closed too early

    Helpfulness of staff.

  • Reviewed: 26 April 2015

    7.9
    Close to the harbour and good restaurants around.
    • Leisure trip
    • Couple

    Nothing was really bad!

    Close to the harbour and good restaurants around.

There are also 15 reviews without text. These impact the overall review score.

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