Galleria Umberto I, 83, Plebiscito, 80132 Naples, Italy
#69 of 203 hotels in Naples
Guests' ChoiceBased on 351 hotel reviews
8.3Cleanliness
8.6
Comfort
8.6
Location
9.5
Facilities
8.1
Staff
9.0
Value for money
8.0
Free WiFi
8.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 6, 2024
Gillian
IrelandHow it’s set inside on the 4 th floor of the beautiful Galleria.
Stayed in April 2024
Reviewed: March 1, 2024
Jun
ChinaHotel Breakfast supplied a variety , but all of them were cold.
Location is perfect, very convenient for access to many scenic spots, shopping streets, seaside walk. The hotel as well as the Gallery are very beautiful and has an elegant vintage style. Staffs are very attentive and helpful.
Stayed in February 2024
Reviewed: February 14, 2024
Cesare
ItalyThe staff was good
Stayed in February 2024
Reviewed: February 8, 2024
Felice
AustraliaThe location and the old world beauty and art
It’s absolutely beautiful! Best location
Stayed in February 2024
Reviewed: January 19, 2024
Natasha
MontenegroThe location is perfect.
Stayed in January 2024
Reviewed: January 16, 2024
Davinia
AustraliaHelpful staff, comfortable bed and warm. Good wifi.
Stayed in January 2024
Reviewed: December 18, 2023
Annamaria
United States of AmericaMattress needs to be replaced.Bed made a lot of noise
Location but it was noisy,barking dogs.
Stayed in December 2023
Reviewed: December 14, 2023
Luigi
ItalyBreakfast
Fantastic location.
Stayed in December 2023
Reviewed: October 24, 2023
Sandy126
United States of AmericaThere were 160ish steps up. Bring 10c for the elevator or get them from the front desk. The power went out twice while we were here, not the hotels fault, it's a old building, that I can get over. The hot water went out for about 24 hours. A hot shower is expected when someone if paying to stay somewhere. It was resolved and wasn't an issue for us again. The comforter had a stain on it and was not replaced. The bed did not have a head board, but a low painting so if we sat up in bed we were bumping into this large painting.
The location was great and it was easy to walk to the castle, the ferry, and many other places. The hotel was very pretty. Staff was friendly. Breakfast was good and had several options. The room was large and had enough storage. They had some bottled water and snacks in the room for us. They arranged transfers from the airport and to the train station for us. We would recommend.
Stayed in October 2023
Reviewed: October 22, 2023
Margaret
United KingdomBeautiful place centre location
Stayed in September 2023
Reviewed: October 21, 2023
Darya
IranBreakfast and elevator that it needs 10 cents to work
So nice
Stayed in October 2023
Reviewed: October 6, 2023
Anu
FinlandBed was a little bit hard to sleep but anyway I slept very well. There was no safety box in the room. For us the breakfast started late (7.30-) so we decided to skip breakfast. The mini fridge in the room and kettle were good for us to eat breakfast at our room.
Location was very central, walking distance when arriving to the harbor (ferry). Funicular central was super close and convenient to go up to Vomero and Castel St Elmo. We found the room to be quite peaceful. There is a taxi stand right in front of the shopping mall, was easy to crab a taxi.
Stayed in October 2023
Reviewed: October 5, 2023
Maiken
GermanyInternet shows a better place…
The staff was good
Stayed in October 2023
Reviewed: October 3, 2023
Lorraine
AustraliaNothing
Location was good right inside the galleria close to Spanish quarter and other main attractions
Stayed in October 2023
Reviewed: September 30, 2023
Jo
AustraliaGreat location, clean room and nice view
Stayed in September 2023
Reviewed: September 26, 2023
Ashley
United States of AmericaThe hotel is in a very beautiful location in the heart of Naples. Food, shopping and public transportation are easily accessible. The staff is very friendly and helpful.
Stayed in September 2023
Reviewed: September 23, 2023
Robert
IrelandAll Good, tks.
Stayed in September 2023
Reviewed: September 23, 2023
Adnan
Saudi ArabiaRoom & toilet are small
Location
Stayed in August 2023
Reviewed: September 17, 2023
Jonathan
United KingdomNothing
The room was very comfortable and the staff arranged an early check in for nil cost
Stayed in September 2023
Reviewed: September 17, 2023
Mary
United KingdomWe really didn’t enjoy being on the 4th floor inside a shopping gallery! There was a noisy MacDonalds nearby and a group of young boys playing noisy football inside the centre til midnight every night…
We loved the art theme, the decor and our comfortable room and en-suite bathroom.
Stayed in September 2023
Reviewed: September 12, 2023
Gary
United KingdomNothing
Location
Stayed in September 2023
Reviewed: September 9, 2023
Alison
United KingdomNa
Great location
Stayed in August 2023
Reviewed: September 9, 2023
Gregory
Australiait was a bit noisy at night, and the (sometimes) 10c elevator was inconvenient.
The location was amazing. The quirky art gave it a lot of character.
Stayed in September 2023
Reviewed: September 6, 2023
Canice
United KingdomLocation a bit noisy but it wasn't a massive turn off. The mattress however was way too firm for us. We hardly slept.
The location was excellent The style was gloriously decadent and beautiful. The spa bath was a nice upgrade.
Stayed in September 2023
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