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Reviews of Athenaeum Personal Hotel 4 stars

Via Cavour 88, San Marco - Santissima Annunziata, 50129 Florence, Italy

#327 of 384 hotels in Florence

Guests' Choice

Review score

Based on 319 hotel reviews

7.8

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.6

  • Location

    8.2

  • Facilities

    7.5

  • Staff

    8.2

  • Value for money

    7.3

  • Free WiFi

    7.5

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Showing 1 - 36

  • Reviewed: 24 May 2018

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    The elevator didn’t work, they didn’t have any wifi in rooms just down the stairs at reception you can connect to wifi. Room was too dark and smell bad. I never came back to this hotel

    Just location

    Stayed in May 2018

  • Reviewed: 17 April 2018

    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Now if I in the room at all, so everytime you needed to check the map. On your phone or plan out the day you had to go to reception 4 floors down. No kettle in the room, for a 4 star it's expected to be able to make a cup of tea in your room. Staff only response was make it in the bar. The room was very small which is OK for Italy but it was also dark and the window banged constantly

    Breakfast was ok

    Stayed in April 2018

  • Reviewed: 6 March 2018

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The price was a little expensive..not totally bad but not excellent!

    The decoration of the room and the whole hotel was fantastic!! The staff was very helpful and kind-polite as well!

    Stayed in March 2018

  • Reviewed: 12 December 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Nothing bad to say the hotel was perfect

    The location was amazing as it was just down the street from the amazing night markets as well as a bus stop and taxi area so easy access to transport, the breakfast was amazing and was my favourite part of my stay

    Stayed in December 2017

  • Reviewed: 6 October 2017

    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 2 nights

    The location was PERFECT - a few blocks from the three major destinations (David, Duomo, Uffizi Museum and San Marcos). The service was sublime and the room was excellent - like a Hilton with a private balcony. Very clean and comfortable. Would DEFINITELY stay here. Also, the restaurant was nice, and there were plenty of others two blocks away.

    Stayed in October 2017

  • Reviewed: 10 June 2017

    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing. Pleased to have a bath

    Very good value for money. Hotel had a very personal feel about it. Antonella on reception was very helpful and Pietro the barman was so kind to me. I was alone and worried as my son was in hospital and this hotel really took care of me.

    Stayed in June 2017

  • Reviewed: 30 May 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    The room was extremely small for a 4 star hotel. It wasn't very clean. We expected more for the price.

    Great location, very kind and polite employees in the hotel. You can get free bikes from the hotel.

    Stayed in May 2017

  • Reviewed: 24 April 2017

    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights

    Breakfast was good buy not fantastic.

    I was 3 nights in this hotel. It was very very good hotel in compare of another 4 star hotels I went in Europe. Very big and clean rooms. The staff was kind and helpful. it is about 10 minute walk to Dumo Sq. 3-4 minutes walk to main street and "City sight seeing" station. Totally this is very good hotel to stay, specially for the family group.

    Stayed in April 2017

  • Reviewed: 5 December 2016

    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    No room service, it advertises as restaurant hotel and it was closed, Plug for shaver not working Drain for the bath not working, I had to shower with water coming up. No food No management when I asked to speak to someone 3 times. Complained to the staff and they didn't care It's not even close to a 4 stars hotel.

    Very clean and close to the town

    Stayed in December 2016

  • Reviewed: 4 September 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Great hotel ! The room was clean and spacious and the staff was very helpful. Excellent breakfast with great variety! The location was also great... all monuments in walking distance! The hotel offered us bicycles for free and we had an amazing experience riding around the city!Also parking available (not for free).

    Stayed in August 2016

  • Reviewed: 15 July 2016

    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 6 nights
    • Submitted via mobile

    Same as above!!

    We were very disappointed with the cleanliness of the hotel and room. It was so hot the air dos not work there were fruit flies in our room due to the fruit and the bed was ROCK hard. Did not like anything about the hotel!!!!

    Stayed in July 2016

  • Reviewed: 29 May 2018

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The bar was closed on Sunday which was disappointing .

    Good room, friendly staff , lovely internal garden

    Stayed in May 2018

  • Reviewed: 29 May 2018

    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    It was rather dark and drab, not much light, old furnishing and fittings

    Nice breakfast and friendly staff

    Stayed in May 2018

  • Reviewed: 14 May 2018

    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    It was a bit overpriced!

    General location, clean, bed was nice

    Stayed in May 2018

  • Reviewed: 13 May 2018

    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Air conditioning was erratic.

    Breakfast was good. Sheets were very comfy.

    Stayed in May 2018

  • Reviewed: 16 April 2018

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 7 nights

    Breakfast was bland. Wi-fi terrible. Walls were thin. Overall atmosphere dull. Immediate surroundings lack character.

    Stayed in April 2018

  • Reviewed: 29 March 2018

    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Restaurant staff were very friendly but reception staff were not friendly.

    Too noisy in the room.

    Stayed in March 2018

  • Reviewed: 7 March 2018

    • Business trip
    • Solo traveller
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    A clean and comfortable base. Spacious room and large bathroom. Fortunate to have a balcony too.

    Stayed in March 2018

  • Reviewed: 22 February 2018

    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The WiFi is a little bit slow

    Everything, the view 😍

    Stayed in February 2018

  • Reviewed: 24 December 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    THE location is very close to centro storico so you can see almost all the turist attractions with 10 minuets walk in a very nice st.

    Stayed in December 2017

  • Reviewed: 30 November 2017

    • Leisure trip
    • Group
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Better options

    The food in general was not great.

    Stayed in November 2017

  • Reviewed: 1 November 2017

    • Leisure trip
    • Solo traveller
    • Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    You pay for Parking Reception staff Uncomfortable single bed for third person They painted the corridor walls while we stayed there

    Stayed in October 2017

  • Reviewed: 13 October 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    bed

    Stayed in October 2017

  • Reviewed: 12 October 2017

    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Leakung sink, tiny room

    Nothing

    Stayed in October 2017

  • Reviewed: 3 October 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    We get a big room.

    Stayed in September 2017

  • Reviewed: 1 October 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The description of the hotel said there was parking but not that it was 25 euros per day, this might have influenced our decision to book

    Stayed in September 2017

  • Reviewed: 9 August 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Very tired hotel... in need of renovation

    Excellent location for historic city

    Stayed in August 2017

  • Reviewed: 7 May 2017

    • Business trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Rooms a title cramped and not well prepared Reception staff not particularly friendly

    Breakfast was good

    Stayed in April 2017

  • Reviewed: 20 February 2017

    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 4 nights
    • Submitted via mobile

    I would have preferred a duvet on the bed instead of a blanket

    Super hotel, excellent staff!

    Stayed in February 2017

  • Reviewed: 5 February 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The rooms on the road side are relly loud.

    Close to the center (10 min walk).

    Stayed in February 2017

  • Reviewed: 7 November 2016

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 5 nights

    The Gym was extremely run down- nothing like the pictures!

    Stayed in October 2016

  • Reviewed: 28 October 2016

    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    Breakfasts were brill

    Stayed in October 2016

  • Reviewed: 3 October 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Weak wifi connection in room

    Location is good , near the cathedral

    Stayed in October 2016

  • Reviewed: 29 July 2016

    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights

    Nice comfortable hotel. Good location. Decent breakfast. Car parking. No complaints.

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 3 May 2016

    • Leisure trip
    • Couple

    Breakfast was a bit basic. Air Con did not work. We had to go out and buy gnat spray as there was so many bugs and gnats in our room even though we didn't have the window open.

    The staff were extremely friendly and very helpful. The Hotel was in the perfect location.

  • Reviewed: 13 February 2016

    • Business trip
    • Solo traveller

    view from the window.

    Breakfest was ok

There are also 19 reviews without text. These impact the overall review score.

Showing 1 - 36

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