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  5. Reviews of Donna Luisa a Santa Chiara

Reviews of Donna Luisa a Santa Chiara

17 Vico Lazzi 17, Naples Historic Center, 80134 Naples, Italy

#1412 of 2,499 B&Bs and inns in Naples

Guests' Choice

Review Score

Based on 53 B&B reviews

8.5

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.6

  • Location

    9.4

  • Facilities

    8.2

  • Staff

    8.7

  • Value for money

    8.8

  • Free Wifi

    8.2

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Showing 1 - 25

  • Reviewed: August 3, 2025

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Double Room with Private External Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    The only downside is the narrow shower and external bathroom, but that’s clearly stated in the listing. The shower corners could’ve been cleaned a bit better too.

    The room is clean and has a modern style. There’s no real view from the balcony (it faces a wall), but it doesn’t spoil the experience. Towels and hangers for clothes are provided. It’s also convenient that you can check in using instructions sent via WhatsApp. The only downside is the narrow shower and external bathroom, but that’s clearly stated in the listing. The shower corners could’ve been cleaned a bit better too. Still, the overall impression of the room is positive. The ferry terminal is just a 15-minute walk away, which is convenient if you’re planning to visit Procida, Ischia, or other nearby islands.

    Stayed in July 2025

  • Reviewed: July 21, 2025

    10
    Top location close to main attractions in the city , self check- in is a great value .
    • Leisure trip
    • Couple
    • Double Room with Private External Bathroom
    • Stayed 5 nights

    Very good location , owner provided detailed information about area, restaurants ect . Very useful .

    Stayed in July 2025

  • Reviewed: May 8, 2025

    9.0
    A great room that is well situated between sightseeing areas.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The host left us only 2 pillows with cases on them, it would have been nice to be able to use the 2 extra pillows from the closet but they did not have pillow cases.

    The host was very communicative, check-in was easy, the room was very clean, the bed was comfortable and the location was relatively central.

    Stayed in May 2025

  • Reviewed: May 7, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    The location is very central. Our room was ready well ahead of the check in time. Definitely recommended

    Stayed in May 2025

  • Reviewed: March 14, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room with Private External Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    Really good location! The room was clean and pretty big. The staff was helpful and quickly responded to any questions.

    Stayed in March 2025

  • Reviewed: March 6, 2025

    10
    Very enjoyable
    • Leisure trip
    • Solo traveler
    • Double Room with Private External Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    It was ok

    Very clean and friendly staff

    Stayed in March 2025

  • Reviewed: December 26, 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Deluxe Double Room with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    Everything was perfect considering the location which is in the historical center. I will stay again here for sure.

    Stayed in December 2024

  • Reviewed: October 7, 2024

    8.0
    It is the best place for the price
    • Leisure trip
    • Couple
    • Double Room with Private External Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    The location and the attention of the staff

    Stayed in October 2024

  • Reviewed: October 4, 2024

    10
    Fantastico.
    • Leisure trip
    • Solo traveler
    • Deluxe Double Room with Balcony
    • Stayed 3 nights

    Having to leave.

    The location was amazing.

    Stayed in October 2024

  • Reviewed: August 17, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room with Private External Bathroom
    • Stayed 5 nights
    • Submitted from a mobile device

    Breakfast was mediocre, the coffee they served tasted like instant coffee, and pastries were not the best quality.

    The room and bathroom were clean. The location was good (although the neighborhood felt a bit degraded). Spacious room, with a window with working a/c (which was really needed).

    Stayed in August 2024

  • Reviewed: July 25, 2024

    9.0
    Great location. Easy check in/out. Safe. Quiet. Good Air Con.
    • Leisure trip
    • Couple
    • Double Room with Private External Bathroom
    • Stayed 1 night

    Nothing that I didn't like. I think it is important to know that you will have to go up two flights of stairs to access the property. Not an issue for us but could be an issue for others. Also note that some rooms have an attached bathroom ensuite and some have detached bathrooms that will be allocated to you. We have stayed in both types and were fine with both. Everything felt safe and secure and clean.

    The location is great. About a 15 minute walk from the port where the airport bus drops you off. Location is quiet. Walking distance to cafes and restaurants. Also walking distance to the church that houses the veiled christ statue. A lovely monastery is also nearby that is worth checking out. Check in/out process is simple. Included breakfast at local cafe is nice. The cafe also will store luggage which is helpful. Rooms have mini fridge which is a nice added touch. Good air con as well!

    Stayed in July 2024

  • Reviewed: July 23, 2024

    10
    Room with good and functional facilities, modern and clean
    • Leisure trip
    • Family with young children
    • Double Room with Private External Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    With out lift

    Room and bathroom we'll clean Functional The host gave all the instructions to find the house, to do self check-in that was easy

    Stayed in July 2024

  • Reviewed: July 15, 2024

    9.0
    To be honest for the money we spent for our room, everything was pretty good!
    • Leisure trip
    • Couple
    • Double Room with Private External Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    View and thats probably only thing

    Location and stuff was really helpfull

    Stayed in July 2024

  • Reviewed: July 11, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    Good location: Historical center - Port. Immaculate hygiene. A good organization for self-accommodation has been established.

    Stayed in June 2024

  • Reviewed: June 14, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Private External Bathroom
    • Stayed 1 night

    We had an easy time doing self check in and our host was very good about reaching out to me in several different ways, communication was clear, and our stay came with meal vouchers for a delightful café that was super close by and it was great being able to sit outside and enjoy the day with our breakfast.

    Stayed in June 2024

  • Reviewed: June 3, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Host was easy to communicate with via wats app , kept in touch several times before arrival with directions & instructions to enter the property & provided us with an on line map of city & attractions . We needed to leave at 5.30am & they booked us a taxi which arrived on time . The property was bright & modern with a good sized living area & large bedroom with a comfy double bed ...in good location in the historic centre of naples ...lots of shops , bars , restaraunts Close by . Highly reccomend for a short stay in naples .

    Stayed in May 2024

  • Reviewed: May 31, 2024

    10
    A great room for an extremely affordable price
    • Leisure trip
    • Group
    • Double Room with Private External Bathroom
    • Stayed 1 night

    This B&B is conveniently located in the historic city centre, in walking distance to the best Naples has to offer. Our room as well as our toilet were both clean and nice-looking, with the bed being pretty comfortable. The included breakfast tasted good and was a nice bonus to the end of our trip. I'd happily reccomend this place to anyone looking for a modern, affordable place to stay in the heart of Naples. Would definitely come again!

    Stayed in April 2024

  • Reviewed: May 18, 2024

    8.0
    Good location and clean
    • Leisure trip
    • Group
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Wifi wasn’t good and when I contacted the staff they only answered : « wifi working ». So, no « customer service ».

    Good location and clean + little shared kitchenette. Self check-in.

    Stayed in February 2024

  • Reviewed: May 16, 2024

    9.0
    We would come back!
    • Leisure trip
    • Couple
    • Double Room with Private External Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    Clean, spacious, comfortable and quiet place. Tv, wifi, desk, little fridge and wardrobe included. Very well located. We got the room with the bathroom apart but for us was not a problem. The bathroom was all for ourselves, almost next to the room, also clean and spacious, with our own keys for it. The communication with the owners is through Wpp, we find this very comfortable. They gave us very complete and practical instructions for the check in and for the stay; and they answered our questions when needed. They also gave us a Google Maps personal list which was a good gesture. The breakfast includes one coffee and one pastry from a café 1 block away. A place with nice atmosphere and typical lovely tables in a little street. We would recommend it and also would come back!

    Stayed in May 2024

  • Reviewed: April 30, 2024

    8.0
    Very nice
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Very good location, clean and spacious, autonomous check in

    Stayed in April 2024

  • Reviewed: February 21, 2024

    9.0
    Great location, comfortable and spacious room
    • Leisure trip
    • Solo traveler
    • Deluxe Double Room with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    The free WiFi was fast when it was working, but I I got frequent error messages asking me to reconnect or clear my cache. Usually waiting 1 minute would resolve the issue, but it was annoying. If you’re traveling and working remotely, you might want to bring your own hotspot. I also thought the check in process was impersonal and a bit complicated. I never met the hotel owners or managers in person. Keep in mind that this hotel/guest house only has a few rooms so it’s set up in a very self-service kind of a way.

    Breakfast is at a bar 30 meters away, and I had nice interactions with the bar owner and staff each morning. The room itself is gorgeous, spacious, and comfortable. I booked the room with a private bathroom. Great location close to everything you could want to see in the heart of Naples. Walking in the streets at night felt safe, but remember that streets are paved with rough stones in the historic center and not well lit at night.

    Stayed in February 2024

  • Reviewed: October 22, 2023

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Double Room with Private External Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    Poor soundproof between rooms.

    Very good lacation, clean, nice staff.

    Stayed in October 2023

  • Reviewed: October 18, 2023

    10
    Excellent stay
    • Leisure trip
    • Solo traveler
    • Double Room with Private External Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    They booked my taxi for early morning ride to the airport. Taxi driver lives very close. The place is clean and good location.

    Stayed in September 2023

  • Reviewed: October 3, 2023

    10
    Well worth the money
    • Leisure trip
    • Solo traveler
    • Double Room with Private External Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    The outside area was run down.

    The accommodation was super clean and well laid out. The instructions to checkin were clear and concise.

    Stayed in October 2023

Showing 1 - 25

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