breakfast... no eggs. Typical European breakfast which is really was insufficient

Stayed in April 2024

Breakfast so so for 10 euro

Stayed in April 2024

The bathroom is a little dated and could use a freshen up, also providing an extra pillow wouldn’t hurt. These were certainly not deal breakers and would certainly stay again.

Hotel Balcony is a medium sized hotel in the heart of Florence. We liked the location, the friendly staff and the comfy bed.

Stayed in March 2024

A lift would have been convenient.

We felt that we were staying with family. This is a small hotel with about 14 well decorated rooms. It is owned and operated by a husband, wife and their son. They were all exceptionally friendly and helpful. The location is superb. The Duomo is a few hundred meters from hotel. And the direct tram from the Florence Airport also stops a few hundred meters away.

Stayed in March 2024

The WiFi could be better , the bed was a little to hard

Easy to get to from the train station! Close to the city center

Stayed in March 2024

room was little bit small

excellent location, very nice rooms, helpfull staff, very clean

Stayed in March 2024

The bathroom was not in very good conditions, especially the shower The room was quite small The breakfast almost essential as continental, but expensive

The general appearence of the common spaces (corridor, terrace..) The personnell was helpful The room and bathroom were clean

Stayed in March 2024

I didnt like that I did not have a view from my room, i expected to have a view of at least the street or the duomo. The walls were also very thin, you can hear everything. That did not affect me though because I stayed out all day exploring and then would go out at night but its definitely something to be aware of.

I loved the people who worked the hotel they were super nice and made me feel comfortable and safe which is important as I was on my first solo trip. The older woman running the hotel was particularly so kind, she talked to me when I got there about Florence and was just so welcoming. Room and bed was nice and comfortable, everything was clean, sheets were cleaned/towels replaced immediately the next day, absolutley amazing location. Location was the best part of the place. Great hotel if you are traveling solo. Though checkout was at 11am I was able to keep my bags there all day which was so nice!

Stayed in March 2024

The “patio” wasn’t quite what I was expecting but didn’t need one anyway. Toiletries were primitive (no conditioner) which I wish I’d known but otherwise no complaints.

Staff were lovely; location was amazing.

Stayed in March 2024

Polite and friendly staff. Spoke good English, that helped me a lot. Really central all sites were within walking distance

Stayed in March 2024

Bring your eye plugs! The walls are THIN!

The location is superb.

Stayed in December 2023

Room was not soundproof. I could hear a word by word conversation of someone in the room next to me.

Simple room in the center. Great location close to everything and the staff was very friendly.

Stayed in December 2023

Perfect location. Nice and clean,

Stayed in December 2023

There was not something I did not like.

I liked the location, can see the duomo. The staff were nice and the hotel was just too cute.

Stayed in November 2023

The rooms aren't well isolated for sound as I was able to clearly hear the people in the next room speaking, and the opening/closing of doors is quite loud. Some parts of the room were quite old and showing some wear and tear.

Lovely staff who accomodated an early breakfast to be able to run the Firenze marathon. Great location at a walking distance from every monument and transportation. Clean rooms.

Stayed in November 2023

The shower had some issues. There was hardly any warm water (one day even no warm water, though they fixed this during my stay). Wifi had the tendency to slow down considerably in the evening.

Great location!! Close to the station as well as the historical centre.

Stayed in November 2023

The cost is extremely high compared to the facility. 2 floors for the luggage with no elevator

The location is very good near the station

Stayed in November 2023

Bedroom was very small, we had to climb over our suitcases, Stairw as there is no lift, on saying that the host that met us carried our bags up the stairs. Breakfast was very average

The room was quiet, walking distance to all the attractions, clean and tidy hotel, fabulous restaurant a few doors up.

Stayed in October 2023

room was very little and between us and next room there wasn’t enough isolation

Location

Stayed in November 2023

Nothing.

Good value for money. One of the host is beautiful true Italian lady and she is very hospitable. The hotel designed very cute. Location Top and strategic.

Stayed in November 2023

Whilst not a big issue overall, the room adjoined a shared terrace where guests could (and did) smoke. Unfortunately as non-smokers (and as an asthmatic) it was necessary to keep the windows closed which created some stuffiness in the room.

The location of Hotel Balcony is perfect. It is located a short walking distance from the train station and to the main tourist attractions. Friendly and helpful staff (owner). The breakfast was thoughtfully prepared offering various options to cater for varying dietary requirements. Our twin room had opening windows and included a small bar refrigerator, the bathroom was clean with good water pressure and hot water.

Stayed in October 2023

The room was small, but nicely furnished, clean, and with the best view in Florence! We really enjoyed our stay. The staff was very nice. The location was great, everything was a few minutes away. We would definitely recommend it!

Stayed in October 2023

Bathroom was small and water pressure poor

Most things. Amazing location

Stayed in November 2023

Location and helpful stuffs.

Stayed in November 2023