Via Ruffo Di Calabria 20, 90137 Palermo, Italy
#46 of 90 hotels in Palermo
Guests' ChoiceBased on 305 hotel reviews
8.1Cleanliness
8.6
Comfort
8.5
Location
7.6
Facilities
8.2
Staff
8.7
Value for money
8.4
Free WiFi
9.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: November 17, 2023
Arie
NetherlandsLocation is hard to find
Good hotel, friendly staff, nice view, good restaurant
Stayed in November 2023
Reviewed: November 11, 2023
Karina
PolandEverything was ok
The view from our room was very nice. Good restaurant in the hotel
Stayed in November 2023
Reviewed: November 6, 2023
Geoffrey
United KingdomThe hotel is a fair way outside the city centre which has its advantages but the taxi fare from the city centre is quite expensive and the roads upto the hotel are narrow and twisting if you are driving. Not a criticism of the hotel but be aware if you are booking.
Fantastic views over Palermo. Good sized room with usual facilities. Bath and shower which was nice. Balcony. Reserved parking. Good reasonably priced restaurant. Shuttle bus to city centre. Swimming pool and gym available although we didn't use these.
Stayed in October 2023
Reviewed: October 29, 2023
Giozett
United States of AmericaLimited parking, with extra charge. Cool water in the "spa"
Beautiful view, great restaurant, very clean
Stayed in October 2023
Reviewed: October 29, 2023
Julian
CanadaWe enjoy an after dinner stroll but the hillside location makes this impractical because of narrow road and traffic - but on the other hand the location was very refreshing after a day in the busy city of Palermo.
Very good facilities. Appreciated that the swimming pools were open at the end of October. Great views over the city. Shuttle to city or beach efficient, as was pick up from airport (much cheaper than a taxi). We enjoyed the restaurant. We found the breakfast very good - enjoyed eating it on terrace. Unusual not to have self service but we found this quite a professional approach - all the food was really fresh. Room very comfortable and clean with great balcony with views over city and sea.
Stayed in October 2023
Reviewed: October 28, 2023
Anne
United KingdomView
Stayed in September 2023
Reviewed: October 22, 2023
Rudy
FranceThe breakfast was very bad
The view, the room, the facilities
Stayed in October 2023
Reviewed: October 20, 2023
Dzhiuge
United KingdomReaching hotel is challenging business, for someone who doesn't feel comfortable behind the wheel I would suggest a taxi, hotel in the need of refurbishing, it could make an outstanding place with few millions invested. Breakfast was inedible, coffe out of ancient coffe machine who produce coffe that can put you on the waiting list for a liver transplant, there is no self service for other "food" you can choose from scramble eggs ( scrambled with half a kilo of flour) cheapest ham around, cheese and spicy sausage, if you want any of this wonderful food you have to ask a member of staff to put on your plate for you, they are afraid you might enjoy it too much. There is no fruit, no drinkable juice, no pancakes.
The hotel is located on the top of the mountain what gives spectacular views of the Palermo and surrounding area, hotel staff was very friendly and helpful, restaurant inside hotel served well prepared food.
Stayed in October 2023
Reviewed: October 10, 2023
Angelos
GreeceVery nice view from the balcony.
Stayed in October 2023
Reviewed: October 10, 2023
Angelos
GreeceNice view from the balcony.
Stayed in October 2023
Reviewed: October 9, 2023
Michal
Czech RepublicNice location, good customer service, value for money
Stayed in October 2023
Reviewed: October 6, 2023
Kathryn
CanadaBreakfast wasn’t very varied but otherwise good. I prefer serving myself too.
Spacious and well appointed rooms- great view of Palermo!
Stayed in October 2023
Reviewed: October 4, 2023
Marcel
NetherlandsThe restaurant is not very special. Could be more cosy for the interior, waiters could be more pleasant, we had the idea he had had a bad night… but don’t show that to customers please…
Just outside Palermo, lying on a hill, the hotel has a very nice swimming pool looking over the city. There is a daily shuttle into town, you have to reserve one day before. My daughter and I had a wonderful two relaxing days, enjoying swimming pool and Palermo. We only did not take the shuttle back to the hotel (17:30 hrs), we staid in Palermo for diner at night, that gave some trouble. We thought it will be on our bill, but we had to pay the shuttle directly afterwards. Solved the day after…
Stayed in August 2023
Reviewed: October 3, 2023
Steve
United KingdomNothing of any significance.
Excellent hotel in a good location. Great range of facilities. Very well organised and great service from all of the staff.
Stayed in September 2023
Reviewed: October 1, 2023
Marg
CanadaThe location is ideal if you have your own transportation but pricey if you have to take a taxi!
We were here for only two days following 22 hrs of travelling. It was a perfect place to recharge: great breakfast, swimming spas, lovely view, friendly staff and comfortable room. Great value!
Stayed in September 2023
Reviewed: September 24, 2023
Maria
MaltaBreakfast could be improved. Drinks by the pool too.
Stayed in September 2023
Reviewed: September 22, 2023
Bruce
United KingdomThe breakfast could do with a little more variety in terms of fruits.
The staff was very friendly and helpful. The room was very clean and the general atmosphere was excellent.
Stayed in September 2023
Reviewed: September 21, 2023
Madison
New ZealandThe location was quite isolating and far away from stores and supermarkets.
The rooms were comfortable and tidy
Stayed in September 2023
Reviewed: September 19, 2023
Christine
United KingdomThe lift and there are at least 2 serving different floors have a notice up saying they malfunction and they do why not fix it. There is a dog at a nearby house which barks through out the night. Another reviewer mentioned this also. No tours offered from the hotel. There is a city shuttle mini bus into Palermo once a day and similar to a nearby beach but no other tours and it's a hotel up very steep winding road so not possible to walk to anywhere. The hotel has no shop just a very limited vending machine in the lobby. Would be nice to browse some souveniers/cards/ ceramics/magazines/snacks.etc. Front desk is overworked understaffed and muddled at times. The restaurant is under different management from the hotel you can't charge meals to your bill. It is average and service quite slow.
Very good swimming pool areas and good outside showers as these are salt water pools. Spectacular view from my balcony should have brought binoculars!! Working Aircon and a fridge in room.
Stayed in September 2023
Reviewed: September 15, 2023
Craig
United KingdomPoor winding road leading up to the Hotel.
Great, clean, modern spacious rooms. Superb views over Palermo.
Stayed in September 2023
Reviewed: September 14, 2023
Jiri
Czech RepublicIn our room, really bad position of the air conditioning unit as it was pointing directly at our faces while in bed. Also the shower had unfortunate design where you would inevitably splil water while showering because of the short hose...
Restaurant was very good. Overall very good for the money. I recommend reserving parking as there is just few spots.
Stayed in September 2023
Reviewed: September 13, 2023
Petya
HungaryThe reservation of the parking space was not successful. We had to park outside. Breakfast should have larger variation. Rooms are not exactly like on the pictures, they feel much older and more used.
Friendly staff and clean rooms.
Stayed in September 2023
Reviewed: September 12, 2023
David
United KingdomScenery stunning Nice and quiet Shuttle bus to town Swimming pool with view
Stayed in September 2023
Reviewed: September 8, 2023
Anne
FranceThe location was very good as we were travelling on the next day and weren’t visiting Palermo. It was nice to have access to the jacuzzi before leaving. Breakfast was correct.
Stayed in September 2023
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