The elevator is very slow and is only be used for bags. The hotel is in the third floor and there are a lot of steps. Older people or small children may struggle.

The location is excellent! Being so close to the city center and train station is very convenient.

Stayed in September 2025

Fridge wasn't fully working

Great location, big room.

Stayed in July 2025

It was difficult to drag suitcases over the cobblestones and it was not quite as close to the train station as I had thought. It is still very close just not the greatest walk late at night. The a/c did not cool the room down for several hours as it was off when we arrived and it was 104F that day. I also feel the need to mention the elevator. So...they have one and that is great but it is the slowest elevator I have experienced and one person w/ luggage fits on there at a time. I was worried the first time any of us used it b/c my [adult] child went up and we were waiting at the bottom with no word from them. It was long enough for us to get worried and then call them on their cell only to find out they were still moving in the elevator and only on the second floor [rooms are on the 3rd floor]. So...just good to be aware and not be worried.

We were able to check in late with instructions left for us which was nice not to worry about arriving late. In the morning we met the staff and paid the city fee and they were very nice. The room had ...character. High ceilings, tile floor. The tiles were loose in a few places though and sometimes there were dips in the floor. You could tell it was very old in a charming way but also a little bit of fear something may break. All was fine though. The a/c was very important but it took about 4 hours to actually cool down so initial arrival late at night resulted in lying on the bed with sweat pouring off us. But it worked to cool the room [and us] down eventually. We were also able to keep our bags in the office there for a few hours after we checked out which was very nice.

Stayed in July 2025

Ruime kamer

Stayed in July 2025

There was not anything that I did not like.

The staff was very helpful and accommodating especially the woman who helped us check in and out. The room is spacious, quiet and with very easy access to explore Florence. Many things are within walking distance (if you like walking).

Stayed in July 2025

Excellent location. Very close to the train station. Room is a bit small but extremely clean and functional. Daniele is a fantastic host. We had an amazing time

Stayed in July 2025

The location was a 5-8 mins walk from the train station. There were amazing restaurants to either side of the hotel and even had a wine window across the street. You can walk to the river and enjoy the beautiful sunset and easy walk to the food market hall and plaza in the city center.

Stayed in July 2025

There were lots of stairs, but did not mind. The elevator is really for 1-2 people with minimal luggage, and slowly makes its way to the third floor.

The location was perfect for walking to major attractions, and tucked away enough, to explore back streets and other shops and restaurants. Also, the hotel was only 5-10 minutes from the main train station. There were several restaurants nearby that offer good food at a value. About two blocks away is an excellent bakery (The Bakery) for breakfast that was recommended. Get there before 9 AM on the weekdays. The owner also gave us the option to leave our bags on a day trip and for dinner after our check out. There is luggage storage store nearby too, if you need.

Stayed in June 2025

The location is amazing ❤️ the team was great Every thing was amazing

Stayed in June 2025

Alex was top-notch. Thank you!

Stayed in May 2025

Shower wasn’t great

Good location for what we needed

Stayed in May 2025

We were happy with everything provided. Perhaps some coffee and a bit of milk, but this doesn’t seem to be a norm we’ve found in Italy so far .

We chose this hotel due to its location, close to SNM Station, and the many excellent reviews, both of which we agree with. Luciano and Susan are fabulous hosts, showing great care of their guests. Our room was large, quiet and well appointed, with a comfortable bed. Air conditioning was available, but we found we needed neither additional heating or cooling. The bathroom was spotless, as was the room itself, which was surprisingly large for such an old building. The shower was hot. We cannot fault this hotel, and would happily return and recommend.

Stayed in April 2025

There was only one small elevator that is slow and shared with other establishments, however, we didn't really encounter an issue during our stay.

It was a great choice for our long weekend trip in Florence. The appartment was close to the station making it more convenient for us to visit siena and pisa. I would recommend and definitely come back for my future visit in Florence.

Stayed in March 2025

N/A

Room is clean and huge ,historic style hotel. Perfect location to go to all the tourist places Lucio and his wife were nice. Thanks that we can leave the luggage after checkout. Hairdryer is unique.

Stayed in March 2025

The bed was a bit hard. Everything else was excellent.

Great location, 5 minute walk from the train station and lots of good food around. The hosts were very kind and accommodating. The room is spacious and the bathroom is very nice and clean.

Stayed in February 2025

Good location, good breakfast.

Stayed in November 2024

The location is great, and it’s really thoughtful to have all these supplements in our room. The host is also really nice! He prepared a lot of travel suggestions for us. Overall, everything is outstanding and definitely recommend

Stayed in January 2025

Nothing

Luciano and his family are very welcoming, doing their best for their guests to be satisfied. Great hospitality, great facilities, great location, great atmosphere, would return for sure. Thank you.

Stayed in November 2024

Nothing

Before arriving, Alex messaged me on WhatsApp to confirm if all is well. He was very courteous and helpful. He did go out of his way with all questions answered and extra info about our stay in Firenze.

Stayed in November 2024

The rooms are retrofitted with cabin shows which are quite small, but they did the job.

The hotel is in an old palatial building and the rooms are spacious. Very clean. Great hosts.

Stayed in October 2024

Maybe a little table in the living room would be nice. Elevator is really slow, but as the building is really old and historicol it's understandable.

Excellent location. Staff are really nice!

Stayed in August 2024

Nothing.

I liked that it had ‘the personal touch’ the owners were very hands on and informative, however not overbearing. Typically Italian building. Ideal location to walk into the hub of Florence. Lots of restaurants nearby. Bed very comfortable. Shower hot. Very clean throughout. The property is on the third floor however there is a small lift, big enough for two, hilariously slow but hey you are on holiday. Would recommend.

Stayed in September 2024

Lovely host, central location, room was clean. Lift is available to take you up to 3rd floor (note it is a bit small and slow but at least there's a lift!)

Stayed in August 2024

Everything was perfect! Really friendly staff with a great welcoming, and a cozy and clean room.

Stayed in August 2024