Via Gardesana, 164, 37018 Malcesine, Italy
#20 of 83 hotels in Malcesine
Guests' ChoiceBased on 136 hotel reviews
8.9Cleanliness
9.2
Comfort
9.1
Location
9.5
Facilities
8.7
Staff
9.4
Value for money
8.2
Free WiFi
7.3
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: October 10, 2023
Andrea
United KingdomBed was lumpy and no tea and coffee facilities in the room.
Beautiful location, views were breathtaking. staff were fantastic couldn't be more helpful. Everything was so clean, good was delicious.
Stayed in September 2023
Reviewed: October 6, 2023
Michael
United KingdomThe only improvement we can think of is larger and better dividers between balconies. We paid extra for a room with lake view and balcony, but there was little privacy and, during our stay, a guest in the adjacent room was smoking on her balcony, which put us off using ours.
The location, the staff, the wonderful gardens, the beautiful main building and, above all, the views of the lake, could not be better.
Stayed in September 2023
Reviewed: October 2, 2023
Sarah
United States of AmericaWe loved our stay here! The location was close enough we were able to walk to Malcesine and along the lake, and the views from the hotel were incredible! The breakfast was very good, and all of the staff were friendly and helpful. We would love to come back someday.
Stayed in October 2023
Reviewed: September 30, 2023
Tracey
United KingdomNothing
Clean, beautiful room, well presented. Lovely grounds.
Stayed in September 2023
Reviewed: September 29, 2023
Debbie
United KingdomNothing!
It was absolutely beautiful-not too big, wonderful location overlooking the Lake, fantastic facilities and wonderful staff-couldn’t ask for more.
Stayed in August 2023
Reviewed: September 23, 2023
Lynch
United KingdomNothing
Absolutely gorgeous views
Stayed in September 2023
Reviewed: September 22, 2023
Arik
CanadaAll great
The people. The grounds. Stunning views. Comfort of rooms. So great. Highly recommend
Stayed in September 2023
Reviewed: September 21, 2023
Peter
IrelandOnly issue was with the shower drain - which was attended to promptly , but did not remain fixed, however it wasn't something that adversely affected an otherwise spectacular stay
Spectacular location , excellent facilities apart from no Gym. Breakfast good quality continental. Well appreciated. Room comfortable and clean, attended to daily by very pleasant staff
Stayed in September 2023
Reviewed: September 20, 2023
Elaine
United States of AmericaDinner options were geared more toward meat eaters. Jacuzzi in room didn’t work but we didn’t care.
Location was outstanding and the grounds were beautiful and meditative . Room was wonderful. Breakfast great.
Stayed in September 2023
Reviewed: September 13, 2023
Lesley
United KingdomSuperb accommodation, excellent food for breakfast and dinner, infinity swimming pool and manicured gardens. Very friendly, proficient staff that make you feel welcome. Definitely a place to revisit.
Stayed in September 2023
Reviewed: September 10, 2023
Miranda
United KingdomBeautiful hotel in a lovely location.
Stayed in September 2023
Reviewed: September 10, 2023
Mark
United KingdomVery little to say here. It’s on an elevated position so there is a slightly steep hill to climb from the main town of Malcesine but it’s also a lovely walk so not even really a negative point.
Absolutely stunning location and hotel. The views from the property are incredible. The staff in all parts of the hotel are so friendly and accommodating. A wonderful experience all round.
Stayed in September 2023
Reviewed: September 4, 2023
Felicia
SwedenNothing!
Beautiful scenery, exceptional garden and view overlooking the lake. All staff are extremely friendly and the food was also great!
Stayed in August 2023
Reviewed: September 3, 2023
Shirley
United KingdomThe evening meal was great for me but my partner found the portions weren't enough for him. Apart from that, they holiday was amazing.
Fantastic location with great views of the Lake. All staff were very friendly and welcoming. Breakfast was excellent with plenty of choice. (We didnt book half board). We did have a meal in the restaurant on the evening of arrival and was very nice. We would definitely go back to The Belle Vue San Lorenzo (hopefully very soon).
Stayed in August 2023
Reviewed: September 3, 2023
Mikkel
NorwayNothing.
Beautiful hotel and grounds, with a fantastic restaurant and staff. Especially the waiters - they were so friendly and helpful. A special thanks to Mauro, who made our dinners and breakfasts very enjoyable. We had vaguely mentioned that it was our honeymoon several months before our stay, but the staff remembered and upgraded our room and had a bottle of sparkling ready for us on arrival. 10/10!
Stayed in September 2023
Reviewed: September 2, 2023
Holly
United States of AmericaThe parking and the long walk up the hill to the hotel. The showers are also incredibly small.
The views were unbelievable. Having breakfast every day outside was so amazing! The wait staff were very attentive. The ladies at front desk were very helpful and friendly.
Stayed in September 2023
Reviewed: August 31, 2023
Sofia
United KingdomThere were no ironing facilities.
We loved our stay. The view from our room was stunning. The pool and restaurant also had beautiful views. The hotel staff were brilliant and both breakfast and dinner were fantastic quality. The hotel location was perfect for exploring the lake and Malcesine. Ample parking too.
Stayed in August 2023
Reviewed: August 30, 2023
Conrad
New ZealandGreat proffesional service from the moment we walked in. The garden was beautifully maintained! Staff very friendly and well groomed. Was a very special time for my family, was our first time at Lake Garda and Malcesine. We are from a long place away in New Zealand but will be telling all our friends to come to Bellevue San Lorenzo. Exceptional place with exceptional staff and service.
Stayed in August 2023
Reviewed: August 27, 2023
Simon
United KingdomOne or two items of site maintenance on need of attention.
Wonderful view from balcony. Friendly helpful team. Very good breakfast every day sat outside. Very good pool facilities.
Stayed in August 2023
Reviewed: August 18, 2023
De
BelgiumA stunning property (houses, garden, pool, lake view) in a wonderful setting (lake and nearby mountains). Plenty of kind attentive and hard-working staff in all areas. Excellent breakfast and restaurant (we had supper twice). Generous and tasty drinks and cocktail food on Thursday. Walking distance from Malcesine. We are longing to return.
Stayed in August 2023
Reviewed: August 4, 2023
Lazell
United KingdomSome people putting towels on sun beds and not using them for ages.
Excellent service and very clean and tidy. Nicely spread out with pool and grass areas. Helpful staff. Live piano Music in the evening. Good breakfast and evening meal. Snacks and drinks around the pool. Great location. Free bikes to use. Great Spa facilities. Thoroughly recommend this place. Will go back there. Lots more to see and do in the area.
Stayed in July 2023
Reviewed: August 3, 2023
Jenny
New ZealandN/A
Breakfast was great
Stayed in August 2023
Reviewed: July 29, 2023
David
United KingdomFantastic location a short walk from Malcesine and incredible views over the lake. Breakfast buffet was consistently good and the dinner we had in the hotel was great too. Also the staff took a special request for my wife’s birthday which was wonderful - a special thanks to Valentina and Fabrizio for this!
Stayed in July 2023
Reviewed: July 28, 2023
Kerry
United KingdomExcellent location and excellent staff service
Stayed in July 2023
Limerick, Ireland
Düsseldorf, Germany
Kempten, Germany
Verbier, Switzerland
Austin, USA
Sierra Nevada, Spain
Kota Kinabalu, Malaysia
Zakopane, Poland
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content