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Reviews of Hotel Bertelli 4 stars

Via Cima Tosa 80, 38086 Madonna di Campiglio, Italy

#15 of 97 hotels in Madonna di Campiglio

Guests' Choice

Review score

Based on 408 hotel reviews

9.2

Score breakdown

  • Cleanliness

    9.6

  • Comfort

    9.2

  • Location

    9

  • Facilities

    9.1

  • Staff

    9.3

  • Value for money

    8.8

  • Free WiFi

    9

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Showing 1 - 39

  • Reviewed: 14 September 2018

    9.6
    A high quality hotel in a beautiful village of the Dolomites.
    • Business trip
    • Group
    • Double Room
    • Stayed 4 nights

    I found the bar/wine a little expensive, but similar to other places in the town. Apart from this everything was perfect.

    The staff at the hotel were extremely helpful, nothing was too much trouble, the food in the restaurant superb, the rooms serviced regularly and to a high standard. I would happily recommend this hotel to anyone travelling to Madonna di Campiglio for business or pleasure.

    Stayed in September 2018

  • Reviewed: 15 August 2018

    9.2
    Great stay, very happy
    • Leisure trip
    • Family with young children
    • Single Room
    • Stayed 1 night

    The whirlpool would be more enjoyable with warmer water.

    Excellent quality multi course dinner in the half pension package at a reasonable price. Very helpful and friendly staff. Offered free parking for several days before checkin while we went on a multi day mountain hike. Nice rooms with nice bathrooms.

    Stayed in July 2018

  • Reviewed: 8 July 2018

    9.2
    Great restaurant, people and location
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 5 nights
    • Submitted via mobile

    There is no gym, WiFi in my room was not working perfectly spa is open but not all day

    Awesome restaurant, great staff and private parking is a great plus

    Stayed in July 2018

  • Reviewed: 23 March 2018

    8.3
    Comfortable hotel in an ideal location.
    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 6 nights
    • Submitted via mobile

    The cold selection at breakfast was ample but the cooked selection was disappointing and never hot. It would be better to have boiled eggs than the insipid scrambled eggs on offer. Room servicing was inconsistent including supply of toiletries. For example some items were replenished unnecessarily and others that had been finished weren't replaced. Disposable plastic cups for everyday use was below expectations. Staff could be more helpful with skiing information.

    This hotel is ideally located for access to a ski lift and ability to ski back to. We booked a triple room even though it was for 2 people and so we had extra space. Our room had beautiful views of the town with the mountains in the background. The tea making facility in the room was appreciated.

    Stayed in March 2018

  • Reviewed: 16 February 2018

    10
    Fantatsic location and hotel for family ski
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 5 nights
    • Submitted via mobile

    We had a room on the fourth floor which was quite a walk but we really are being very picky. It kept us fit.

    Boot room was perfect for skiing families cross the road to a fairly easy access blue run to one of the main lifts. Pool and spa very nice.

    Stayed in February 2018

  • Reviewed: 7 February 2018

    9.2
    machine for fresh
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 8 nights

    Body lotion was not every day in toileters

    Michelin restaurant for connoisseurs and gourmets of high cuisine. If you just want to eat well, then I recommend breakfast only. Lovely rich breakfast. Excellent team of waiters with two young beautiful girls! You must see! The spa was small but there was enough space for everyone, there were no crowds. Live music vocals twice a week, at least when I was there. apéritif and local snacks once a week. Excellent storage for ski equipment. Room equipped with all necessary, balcony, good view on mountain

    Stayed in February 2018

  • Reviewed: 9 January 2018

    7.1
    a happy hotel with nice staff. price was high for what was on offer. kitchen needs more imagination
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 5 nights

    the food was VERY disappointing for an hotel of this prestige. It was for the most part bland and not exciting.

    Friendly staff, always helpful. Very nice barman.

    Stayed in January 2018

  • Reviewed: 5 September 2017

    9.6
    A paradise in the heart of Italian Dolomites!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Warning: the center of Madonna di Campiglio is closed for traffic. Coming from south, to reach the hotel you have to take the left branch of the tunel. It connects the southern and the northern part of the village. Once you do that, you find the hotel just at the tunel exit!

    Comfortable room, excelent restaurant. Hotel very close to a cable car lifting you into extremely beautiful mountain area.

    Stayed in September 2017

  • Reviewed: 18 July 2017

    10
    We booked three rooms.
    • Leisure trip
    • Group
    • 3 rooms
    • Stayed 1 night
    • Submitted via mobile

    We booked three rooms. Quad had a loft and a beautiful view. Other two double rooms were very clean and cute and comfortable. Fantastic meals here - we booked a halfboard. Lovely pool as well.

    Stayed in July 2017

  • Reviewed: 4 July 2017

    9.2
    Comfortable and restoring hotel
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights

    The wellness area is not huge so could get crowded, but all needed services are there for a relax after a hiking day

    Very nice hotel perfectly located close to lifts and town center (Madonna di Campiglio is very small). The structure is a typical and historical one, but rooms have been renovated and are quite modern (no carpet!). Restaurant is delicious (connected to the one-Michelin-star restaurant located in the same structure).

    Stayed in July 2017

  • Reviewed: 17 January 2017

    10
    We love the view from the breakfast room that overlooks the...
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    We love the view from the breakfast room that overlooks the slopes and lifts. The breakfast is delicious as well, homemade omelettes are a great start to your day.

    Stayed in January 2017

  • Reviewed: 9 January 2017

    7.9
    Great place! The walls just need more soundproofing...
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 4 nights

    The walls seem to be made out of cardboard and one can hear anything happening in the adjacent rooms. Our neighbours for the first nights were an Italian family with kids. Speaking all night loudly. Couldn't sleep at all..(: Were much luckier with neighbours for the rest of the vacation:)

    Almost everythig was perfect - location just outside of the noisy town center and near a ski lift, excellent service and staff, very good breakfast, Michelin star restaurant for dinner.

    Stayed in January 2017

  • Reviewed: 10 September 2018

    8.3
    Clean and comfortamble rooms.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    No vegetables for breakfast

    Clean and comfortamble rooms. Tasty breakfast. Kind service

    Stayed in September 2018

  • Reviewed: 5 September 2018

    10
    every think perfect also the service in breakfast
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    every think perfect also the service in breakfast thankx so much

    Stayed in September 2018

  • Reviewed: 2 September 2018

    9.2
    Good welcome despite late arrival;
    • Leisure trip
    • Group
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Parking was difficult

    Good welcome despite late arrival; quality rooms and fitments; tea-set in room; excellent breakfast

    Stayed in August 2018

  • Reviewed: 18 August 2018

    10
    recommended . fantastic
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    liked everything.

    the room was great. very nice hotel in a beautiful location.very good breakfast. close to the center.

    Stayed in August 2018

  • Reviewed: 3 March 2018

    9.6
    Great location good value for money and friendly stuff
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 6 nights
    • Submitted via mobile

    Poor room lighting

    They gave us full attention for gluten free needs Nice stuff And great location

    Stayed in March 2018

  • Reviewed: 18 February 2018

    6.7
    Not really set up for younger children.
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 6 nights
    • Submitted via mobile

    Not really set up for younger children. Needs a proper kids menu for the restaurant. Staff friendly and helpful and all else good.

    Stayed in February 2018

  • Reviewed: 18 February 2018

    9.2
    Food
    • Leisure trip
    • Family with young children
    • Single Room
    • Stayed 7 nights
    • Submitted via mobile

    Food

    Stayed in February 2018

  • Reviewed: 18 February 2018

    9.2
    Location.
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 7 nights
    • Submitted via mobile

    Pillow too hard.

    Location. Food.

    Stayed in February 2018

  • Reviewed: 11 February 2018

    10
    Room and spa
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 7 nights
    • Submitted via mobile

    Pet

    Very næs

    Stayed in February 2018

  • Reviewed: 4 February 2018

    10
    Perfect location for skiing in Madonna, very friendly and...
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 7 nights
    • Submitted via mobile

    Perfect location for skiing in Madonna, very friendly and helpful staff.

    Stayed in January 2018

  • Reviewed: 18 January 2018

    9.6
    Staff in restaurant amazing.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Staff in restaurant amazing. Friendly welcoming and effective.

    Stayed in January 2018

  • Reviewed: 19 September 2017

    9.2
    Good location and the room was very nice.
    • Leisure trip
    • Group
    • Superior Double or Twin Room
    • Stayed 1 night

    -

    Good location and the room was very nice. The Spa area is nice. Excellent breakfast.

    Stayed in September 2017

  • Reviewed: 10 September 2017

    10
    The food and the swimming pool were great
    • Family with young children
    • Family Suite
    • Stayed 6 nights
    • Submitted via mobile

    Dinner starts at 19:30, too late for the kids...

    The food and the swimming pool were great

    Stayed in August 2017

  • Reviewed: 5 February 2017

    10
    Quality hotel.
    • Leisure trip
    • Solo traveller
    • 2 rooms
    • Stayed 5 nights
    • Submitted via mobile

    Extremely friendly staff, excellent location, ski in ski out.

    Stayed in February 2017

  • Reviewed: 29 January 2017

    9.6
    Lovely hotel with good facilities and great service
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 7 nights

    The staff were so friendly and helpful.

    Stayed in January 2017

  • Reviewed: 23 January 2017

    7.9
    All good including Breakfast.
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 5 nights

    Dinner at the hotel's restaurant.

    All good including Breakfast. Dinner at the hotel (not the tavern) is not so good.

    Stayed in January 2017

  • Reviewed: 23 September 2016

    10
    Enjoined every minute of the stay.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 7 nights
    • Submitted via mobile

    Very helpful staff, very good food and service at the hotel restaurant.Very good value for the money.

    Stayed in September 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 23 February 2016

    9.6
    Staff was great!
    • Leisure trip
    • Family with young children

    Bookings.com screwed up my reservation as they put my family in 2 separate rooms far from each other. The staff worked out a solution when we got there but it was poorly communicated from bookings.com site!

    Staff was great!

  • Reviewed: 14 January 2016

    10
    Hotel staff was brilliant.
    • Leisure trip
    • Family with young children

    Staff cannot control outside weather :) (Joke)

    Hotel staff was brilliant. Location of Hotel is very good. Rooms are quiet enough not to worry about small baby (1yo) sleeping.

  • Reviewed: 1 February 2015

    8.8
    Excellent location to ski lifts and village.
    • Leisure trip
    • Couple

    Beds were a bit too hard for us. Could have been sorted out, though, if telling the staff in beforehand. Will do that next time.

    Excellent location to ski lifts and village. Friendly staff. Very good kitchen.

  • Reviewed: 17 March 2016

    9.2
    Staff very proactive and attentive
    • Leisure trip
    • Couple

    Staff very proactive and attentive Restaurant quality of food excellent

  • Reviewed: 9 March 2016

    8.8
    recreation facility, free garage, breakfast
    • Leisure trip
    • Couple

    bed is flimsy and uncomfortable, cheap blanket, no duvet

    recreation facility, free garage, breakfast

  • Reviewed: 10 February 2016

    7.9
    very close to lifting cable for skiing
    • Leisure trip
    • Family with older children

    not comfortable mattress for sleeping,for me too hard ,should be more soft and relaxing

    very close to lifting cable for skiing

  • Reviewed: 9 August 2015

    8.8
    The staff were so professional and catered to out every need.
    • Leisure trip
    • Couple

    The bed was uncomfortable and the wifi was slow.

    The staff were so professional and catered to out every need. We literally felt like celebrities.

  • Reviewed: 21 July 2015

    9.6
    Staff were incredibly helpful.
    • Leisure trip
    • Family with older children

    Nothing

    Staff were incredibly helpful. Liked bath robes and flip flops provided. Buffet breakfast was very good

  • Reviewed: 18 July 2015

    9.6
    Fab hotel in lovely location .
    • Leisure trip
    • Solo traveller

    Pool was not open early morning

    Fab hotel in lovely location . Great for walking and good swimming pool for relaxing in after.

  • Reviewed: 17 March 2015

    8.8
    A lovely family run hotel, excellent food and service.
    • Leisure trip
    • Couple

    Slow wifi, could do with refurbishment

    A lovely family run hotel, excellent food and service. Fabulous views. Can ski in and ski out.

There are also 13 reviews without text. These impact the overall review score.

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