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Reviews of Bes Hotel Bergamo West 4 stars

Via Fausto Radici 3, 24030 Mozzo, Italy

#3 of 6 hotels in Mozzo

Guests' Choice

Review score

Based on 658 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.5

  • Location

    8

  • Facilities

    8.4

  • Staff

    8.8

  • Value for money

    8.6

  • Free WiFi

    7.4

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Showing 1 - 38

  • Reviewed: 17 August 2018

    9.2
    Comfy beds, quite even our room was located with street view.
    • With a pet
    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    At the check-in the receptionist was speaking only italian... Good i could understand. Otherwise was good.

    Comfy beds, quite even our room was located with street view. We traveled with a pet and we were more than welcomed.

    Stayed in August 2018

  • Reviewed: 17 August 2018

    6.7
    Stayed one night. Fulfilled its purpose.
    • Leisure trip
    • Couple
    • Double Room - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    Staff cheekily asked if we wanted to swap from a disabled room (which we didn’t realise we booked) to an ordinary double room. When I said that would be lovely, he then tried to charge us for the swap. Felt a bit underhanded.

    Roomy bedroom. Secure parking. Fluent English.

    Stayed in August 2018

  • Reviewed: 1 July 2018

    7.1
    Convenient for landing in Milan and continuing to Dolomites.
    • Leisure trip
    • Couple
    • Double Room - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    Bathroom facilities were very strange - very large toilet hung very high (I literally had to climb and it was uncomfortable), a very low sink, and emergency call cords everywhere.

    Convenient for landing in Milan and continuing to Dolomites. Quiet and has good shades on windows.

    Stayed in June 2018

  • Reviewed: 2 June 2018

    10
    One night stay near Orio al Serio airport
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    We stayed at the hotel for only one night and it was good. We landed late and so it was good that the reception staff worked all night to check in at the hotel. Good thing is also a free parking. The staff was friendly, room and the bathroom clean and tidy. Breakfast was good and we especially liked omlette and pancake machine.

    Stayed in May 2018

  • Reviewed: 6 May 2018

    8.8
    Bergamo airport is 20 mins drive, but price is much cheaper...
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    No fridge in the room.

    Bergamo airport is 20 mins drive, but price is much cheaper than in hotels near airport. There is a free parking just in the front of the lobby. I think it's a good price/quality ratio for 1 night stay in this hotel. Room is very simple but clean. Breakfast is a bit better than usual breakfast in Italy.

    Stayed in May 2018

  • Reviewed: 21 March 2018

    10
    Good location. Nice hotel.
    • Business trip
    • Couple
    • Double Room - Disability Access
    • Stayed 5 nights

    Nice rooms, good location. Lots of choice at breakfast. Helpful staff who can book tables at local restaurants, arrange transport to and from the airport if required. Rooms are clean and well equipped.

    Stayed in March 2018

  • Reviewed: 18 March 2018

    9.6
    The property was very nice and close to the airport.
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    The property was very nice and close to the airport. Yamnany in the front desk was super helpful and friendly. Definitely recommended for following late flights or before early flights from Bergamo Airport

    Stayed in March 2018

  • Reviewed: 12 February 2018

    10
    Comfy, nice breakfast, friendly helpful staff.
    • Business trip
    • Couple
    • Double Room - Disability Access
    • Stayed 5 nights

    4 night stay, the tea/coffee in the room never gets refilled. I use this hotel a lot and it has always been the case - I don't know why!

    Nice breakfast, comfortable rooms.

    Stayed in February 2018

  • Reviewed: 11 December 2017

    8.3
    The cappuccino was the best of the whole excelent breakfast.
    • Leisure trip
    • Couple
    • Double Room - Disability Access
    • Stayed 1 night

    Finding the hotel was not so easy, even with GPS.

    The cappuccino was the best of the whole excelent breakfast. The room was very big, with lots of space, perfectly clean, and there was a welcome coffee/tea set. The staff was kind and always available

    Stayed in December 2017

  • Reviewed: 22 November 2017

    7.9
    Location- I did a business trip to Mozzo, the hotel was...
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights

    Location- I did a business trip to Mozzo, the hotel was close to the factory, nice city view, even tough the hotel was located next to SS470, it was not noisy. Room- the room was clean and big enough. Breakfast- a typical Italian breakfast.

    Stayed in November 2017

  • Reviewed: 4 November 2017

    9.2
    Really cute house at the hill in Bellagio, for good price.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Really cute house at the hill in Bellagio, for good price. Beautiful view from windows, but without car it is a bit far from centre. Rooms are clean with all necessary equipments, but furniture are a bit old. The flat owner was really helpful. In general very nice stay :)

    Stayed in October 2017

  • Reviewed: 30 August 2017

    9.2
    Enjoyable
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 1 night

    Fridge in our room had unpleasant smell coming from inside of it.

    Enjoyable stay not far away from the airport. Hotel has a big private parking and even with a full hotel it has extra spaces to offer. Not far away from the highway, easy to reach Milan from there. Breakfast was good for Italy, especially the pancake making machine, selection of pastries was decent too. Room itself was modern and clean which was more than enough for us, not too spacious though because of two double beds. Good value for money,24hour desk, safe quiet location

    Stayed in August 2017

  • Reviewed: 2 March 2017

    10
    Excellent facilities and excellent staff.
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night

    The internet connection policy needs to be changed. To access their wireless internet, you are required to sign in using your social network account or register using your email and phone number. I view this is unnecessary, excessive, and an invasion of my privacy. Very poor taste. (Everything else in the hotel was very good.)

    Excellent facilities and excellent staff. The person at the front desk was very nice to take the time and help us order food from a nearby restaurant when everything else was closed.

    Stayed in February 2017

  • Reviewed: 14 October 2018

    10
    Clean,nice and clean rooms, very close to airport, great for...
    • Leisure trip
    • Family with young children
    • Standard Family Room
    • Stayed 1 night
    • Submitted via mobile

    Non

    Clean,nice and clean rooms, very close to airport, great for families

    Stayed in October 2018

  • Reviewed: 5 October 2018

    9.2
    Location e staff
    • Business trip
    • Solo traveller
    • Double Room - Disability Access
    • Stayed 1 night

    Location e staff

    Stayed in October 2018

  • Reviewed: 26 September 2018

    2.5
    Front desk service is a joke, the property needs solid...
    • Business trip
    • Family with young children
    • Standard Family Room
    • Stayed 1 night
    • Submitted via mobile

    Front desk service is a joke, the property needs solid changes regarding customer service policies.

    Stayed in September 2018

  • Reviewed: 15 September 2018

    9.6
    Awesome value for money
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    None

    Breakfast was awesome. Room was clean and staff were responsive. Parking is available in the property too.

    Stayed in August 2018

  • Reviewed: 9 September 2018

    7.1
    it was okay
    • Leisure trip
    • Group
    • Double Room - Disability Access
    • Stayed 1 night

    Really bad internet connection.

    The room was quite good.

    Stayed in August 2018

  • Reviewed: 24 April 2018

    8.8
    Good
    • Business trip
    • Group
    • 2 rooms
    • Stayed 3 nights

    Rooms with windows to road side too noise

    Stayed in April 2018

  • Reviewed: 19 December 2017

    10
    Very friendly hotel staff, arranging taxi, restaurant...
    • Business trip
    • Couple
    • Double Room - Disability Access
    • Stayed 3 nights

    Very friendly hotel staff, arranging taxi, restaurant reservations, maps to find places when travelling on foot.

    Stayed in December 2017

  • Reviewed: 30 November 2017

    9.6
    Perfect
    • Leisure trip
    • Couple
    • Double Room - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    Pankake and eggs making machine was perfect.

    Stayed in November 2017

  • Reviewed: 23 November 2017

    10
    Very good place, personnel and also cleaning
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Everything

    Stayed in November 2017

  • Reviewed: 23 November 2017

    8.3
    good location, 15min drive from Bergamo airport.
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 1 night

    good location, 15min drive from Bergamo airport.

    Stayed in November 2017

  • Reviewed: 4 November 2017

    9.2
    bed was good.
    • Leisure trip
    • Family with young children
    • Double Room - Disability Access
    • Stayed 1 night

    nothing to complain

    bed was good.

    Stayed in November 2017

  • Reviewed: 13 July 2017

    7.1
    Poor phone reception and no food available in the evening
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights

    Poor phone reception and no food available in the evening

    Stayed in July 2017

  • Reviewed: 31 March 2017

    9.2
    More than value for money
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 6 nights

    Absence of closet (wardrobe) in the rooms

    Stayed in March 2017

  • Reviewed: 13 March 2017

    9.6
    Quiet hotel, good rooms, very clean
    • Business trip
    • Group
    • Double or Twin Room
    • Stayed 2 nights

    Absence of clothes locker in the rooms.

    Quiet hotel, good rooms, very clean

    Stayed in March 2017

  • Reviewed: 5 March 2017

    10
    Quiet, excellent for working people, very clean hotel, a lot...
    • Business trip
    • Group
    • Double or Twin Room
    • Stayed 6 nights

    Quiet, excellent for working people, very clean hotel, a lot of parking spaces

    Stayed in March 2017

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 21 February 2016

    4.2
    Breakfast was ok
    • Leisure trip
    • Family with young children

    Checked in for a triple room and got a double. Moved to another room that was a double with one bed on the floor. Moved to third too that was ok. Photo of pool on the hotel website but it is in fact the sport center next door and you had to pay. Hotel has no restaurant. Not a lot of things nearby interns of eating.

    Breakfast was ok

  • Reviewed: 29 September 2015

    8.8
    I got into this hotel quite occasionally, since there were...
    • Solo traveller

    Probably the only disadvantage is the location. The hotel more or less comfortably accessible mainly by car. It is quite distant from Bergamo, and located in a village Mozzo, though it is located not even in the center of it. Little bit slow wifi

    I got into this hotel quite occasionally, since there were no available rooms in Bergamo city center. Apart from being a bit far from the city, this hotel is almost perfect. Very cosy and comfortable rooms, all the facilities are clean and nicely done, very helpfull and polite staff.

  • Reviewed: 18 May 2015

    7.9
    The breakfast was properly especially compared to other...
    • Leisure trip
    • Couple

    It's a good hotel but not super deluxe. The location is not easily accessible by public transport.

    The breakfast was properly especially compared to other hotels in Italy. The furniture is quite new and everything is clean. The hotel is near to the airport and easily accessible from the highway.

  • Reviewed: 26 February 2015

    3.3
    Generally speaking nothing was as it should be.
    • Leisure trip
    • Family with older children

    Generally speaking nothing was as it should be. It was one of our worst stays altigether. Personnel couldn't speak English, breakfast was VERY unsatisfying (frozen bread), extremely loud at night, etc. I do not recommend this hotel for anyone looking for accomodation in that area.

  • Reviewed: 4 May 2016

    8.3
    Overall is good
    • Leisure trip
    • Couple

    Close to cementeey

    Overall is good

  • Reviewed: 17 April 2016

    10
    Warm cakes on breakfast
    • Business trip
    • Solo traveller

    Warm cakes on breakfast

  • Reviewed: 20 March 2016

    8.3
    Value for money
    • Leisure trip
    • Solo traveller

    nothing

    Value for money

  • Reviewed: 19 January 2016

    9.6
    Huuuuuge bed, clean and spacious room and WC and a really...
    • Leisure trip
    • Couple

    Huuuuuge bed, clean and spacious room and WC and a really tasty breakfast!

  • Reviewed: 21 September 2015

    7.5
    I like most kindly recepsionist, and other person working
    • Leisure trip
    • Family with young children

    I like most kindly recepsionist, and other person working

  • Reviewed: 8 July 2015

    8.3
    Very efficient hotel with friendly staff and good parking.
    • Leisure trip
    • Couple

    Very efficient hotel with friendly staff and good parking.

There are also 28 reviews without text. These impact the overall review score.

Showing 1 - 38

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