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Reviews of Best Western Hotel Crimea 3 stars

Via Mentana 3, Borgo Po, 10133 Turin, Italy

#33 of 117 hotels in Turin

Guests' Choice

Review score

Based on 541 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.2

  • Location

    8.6

  • Facilities

    8.2

  • Staff

    9.1

  • Value for money

    8.1

  • Free WiFi

    8.4

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Showing 1 - 71

  • Reviewed: 1 June 2018

    10
    Good!
    • Business trip
    • Group
    • Standard Double or Twin Room
    • Stayed 1 night

    no airconditioner working, the room is a little pressure-tight when firstly come in.

    the room is bigger than others, and the bed is very soft that I have lived before, good sleep on that, also the breakfast is nice!

    Stayed in May 2018

  • Reviewed: 23 April 2018

    7.1
    Close to the river and city with good breakfast and parking availability
    • Leisure trip
    • Group
    • Standard Double or Twin Room
    • Stayed 2 nights

    Staff couldnt advise what restaurants were open Sunday (they said none) so hard to find but we found an excellent one just 7 mins walk away. Hotel also advised parking at 30 EUR for 2 days but as we drove during the day, we paid way less with street parking for the few hours during the day parking charges were levied (easy to pay by card also). Booking.com room preference (2 singles) was apparently not received by the hotel.

    20 minutes walk to the city, parking in the street (1.50 p h during the day), breakfast was very good (though it first didnt look much) and they even made cappuchino or latte fresh for you. Also there are cafes just around the corner, a small carrefour supermarket also.

    Stayed in April 2018

  • Reviewed: 22 April 2018

    9.6
    Definitely recommended. Will stay again next time in Turino.
    • Leisure trip
    • Group
    • Standard Double or Twin Room
    • Stayed 1 night

    The fact I couldn't stay longer. Staff were always very helpful [and spoke English well], both my room and my friends room were clean and well appointed, and the hotel is in easy walking distance of several landmarks and lots of great resteraunts and nightlife.

    Everything. The only reason I had to drop the comfort is I had a hard time sleeping, but this was due to my medical conditions and I only sleep well on an air matress - which, as this was a one night stay after a business trip, I did not have the luggage capacity for. So not really their fault, but I felt that the bed could have been somewhat softer in my case.

    Stayed in April 2018

  • Reviewed: 3 April 2018

    8.8
    Very kind staff!
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    A pitty that there were no bikes to rent anymore. We come here every year and always rented bikes.. We don’t like the sharing system in Torino.. Hope the bikes are coming back in this hotel...

    Very kind staff! Nice room, bed and bathroom Breakfast is ok.

    Stayed in April 2018

  • Reviewed: 8 November 2017

    9.6
    Turin is a wonderful city to visiot and the Hotel Crimea is one we will certainly return to.
    • Couple
    • Standard Double or Twin Room
    • Stayed 3 nights

    Great location in quiet residential area but within walking distance of Piazza Vittorio which leads to town centre. Excellent choice of continental breakfast for only 4 euros. Very good value Free newspapers too

    Stayed in November 2017

  • Reviewed: 11 October 2017

    6.7
    Pleasant walk across the river into town.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Air con not working...room very hot! Hard bed.

    Pleasant walk across the river into town. Friendly staff on arrival. Breakfast was excellent value for money.

    Stayed in September 2017

  • Reviewed: 26 July 2017

    10
    Great hotel with friendly staff. Nice location by the river.
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    I got charged by the property at the end of the trip. I am not sure if I payed fees to booking.com as well. Will double check when I get home in another week. Also the bike I rented from the property got stolen. Had to pay 100 euro fine, I think that is a bit steep.

    Coffee made to order during breakfast.

    Stayed in July 2017

  • Reviewed: 17 May 2017

    3.3
    What a terrible service, what a terrible stay...
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 2 nights

    Oh, there must be much words said about this "hotel". Well, i've traveled a lot around Italy, and i know that this country not that famous for it's hotels, but for the hospitality of italian people. This stay was not about that. We've booked 2 rooms, because we've traveled with our family, and my parents prefer to stay in room called "comfort", which, of course, costed more. When we got the keys for our rooms we were absolutely in shock - cоmfort room we spent more money were smaller, darker, and nothing in common with the pictures on Booking. When we got in the official web-page of this hotel, imagine our surprise, where you can find information, that "modern" comfort room have hydro-massage bath-tube (proof on the picture), which of course, we didn't see in our room. Even included tea-pot were not put in the room. When we got in the reception, the lady told us, that she "don't know what information we have on our web-page", when we asked here to change the room to the proper level, she said she will not give us another room, and insisted that our comfort room is the one we've booked, ignoring all the facts i've described before. Then the other man came in the reception, and when we said we will not stay there he just said "ok, do what you want". What a great professionalism! We decided not to spoil our holidays, and asked for tea-pot in comfort room, walking around the city so hard, just to get back and fall deadly asleep. Standart room was ok, even better then comfort we had, bigger and with the sofa. But we stayed on the 1st floor, in the closest to the reception room - and still very no wi-fi. Should i say how noisy it was in the morning, when everybody came for breakfast behind the wall. And even if you have good eye-vision, thrust me, you will destroy in in this hotel because lightning in rooms are kind of medieval.

    Cheap normal breakfast, parking just across the hotel doors.

    Stayed in May 2017

  • Reviewed: 11 March 2017

    7.9
    Nice friendly hotel
    • Leisure trip
    • Family with young children
    • Two Connecting Rooms (5 Adults)
    • Stayed 1 night
    • Submitted via mobile

    Excellent for family with 2 adjoining rooms and a nice large bath. Very friendly staff. It was a short walk into town, not a problem for us and certainly no need to take a taxi. There was public transport if the walk was too far

    Stayed in February 2017

  • Reviewed: 3 January 2017

    8.8
    Great family hotel.
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 3 nights

    The shower was excellent. The location of the family room away from other rooms so noise was not a problem. The location of the hotel was great, just over the river from the centre, easy to park, easy to find, easy to use public transport, easy to get into town. Quiet residential area.

    Stayed in January 2017

  • Reviewed: 19 October 2016

    7.5
    Very attentive staff.
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 5 nights

    I thought that the entire stay was prepaid at a certain rate per night. Turned out there were two rates, one for the first two nights and then one for the next three. To this moment, I'm not sure how the calculation worked out compared to the original deal that I thought was made.

    Stayed in October 2016

  • Reviewed: 11 October 2018

    7.9
    Close to center, Crimea quarter is beautiful.
    • Business trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    No parking availabe from hotel, too less space. Not the newest hotel. But its a Torino issue.

    Close to center, Crimea quarter is beautiful.

    Stayed in October 2018

  • Reviewed: 3 September 2018

    9.2
    A good place to stay in Turin
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The WiFI was terrible

    The staff we very helpful and the breakfast was good.

    Stayed in September 2018

  • Reviewed: 25 July 2018

    10
    Great property, good location short walk from centre, staff...
    • Leisure trip
    • People with friends
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    Great property, good location short walk from centre, staff are very helpful and efficient.

    Stayed in July 2018

  • Reviewed: 23 July 2018

    10
    Nice and Comfy Room
    • Leisure trip
    • Solo traveller
    • Economy Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing!

    Very nice and clean room! Quiet and convenient location nearby the River Po. Good breakfast!

    Stayed in July 2018

  • Reviewed: 12 July 2018

    7.1
    The safe.
    • Leisure trip
    • Solo traveller
    • Economy Double Room
    • Stayed 2 nights

    The safe. The credit card is to use to open and close the safe, so i have to take it with me, to go out of the Hotel. That's not secure.

    Stayed in July 2018

  • Reviewed: 28 May 2018

    5.8
    Nice location
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Terrible value for money. Too expensive to have a double bed made by two single ones and a small shower

    Nice location

    Stayed in May 2018

  • Reviewed: 17 April 2018

    8.8
    Crimea stay
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 6 nights
    • Submitted via mobile

    One day not hot water, another day no wifi

    Friendly and very responive staff, location

    Stayed in April 2018

  • Reviewed: 12 April 2018

    6.7
    Nothing specia
    • Business trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Simple but bad insonorisation

    Nothing specia

    Stayed in April 2018

  • Reviewed: 15 January 2018

    9.6
    Clean, nice service
    • Leisure trip
    • Group
    • Economy Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Bed super comfortable

    Stayed in January 2018

  • Reviewed: 29 October 2017

    9.6
    Nice room and good location.
    • Leisure trip
    • Couple
    • Comfort Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Rooms are noisy, e.g. one can hear the neighbours shower.

    Nice room and good location.

    Stayed in October 2017

  • Reviewed: 24 September 2017

    8.3
    The location is situated on 10 min from city centre.
    • Leisure trip
    • Group
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The location is situated on 10 min from city centre. Perfect. Parking is on the street and cost around 15,- per day.

    Stayed in September 2017

  • Reviewed: 23 September 2017

    6.3
    Noise from other rooms
    • Business trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Noise from other rooms Can hear people coughing as if in same room

    Stayed in September 2017

  • Reviewed: 6 August 2017

    8.8
    Excellent breakfast
    • With a pet
    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Excellent breakfast

    Stayed in July 2017

  • Reviewed: 1 August 2017

    7.1
    Good location but a bit dated
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Dated. Air con was very poor and didn't work very well at all.

    Location, helpful staff

    Stayed in July 2017

  • Reviewed: 26 July 2017

    8.3
    Very good hotel with excellent staff and quiet but easy-to-reach location. Wifi improvement needed.
    • Solo traveller
    • Economy Double Room
    • Stayed 4 nights

    The wifi connection was very bad.

    All was good, especially because the staff were enthusiastic and always helpful.

    Stayed in July 2017

  • Reviewed: 17 July 2017

    8.8
    Very Pleasant Hotel
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Location was walking distance to most attractions in town.

    Stayed in July 2017

  • Reviewed: 11 July 2017

    10
    Excellent hotel
    • Leisure trip
    • Group
    • Two Connecting Rooms (5 Adults)
    • Stayed 3 nights
    • Submitted via mobile

    Staff were very welcoming. Breakfast was excellent. Highly recommended

    Stayed in July 2017

  • Reviewed: 30 May 2017

    10
    The great feeling of being looked after by the welcoming...
    • Leisure trip
    • Family with young children
    • Comfort Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Clean, well presented

    The great feeling of being looked after by the welcoming staff

    Stayed in May 2017

  • Reviewed: 16 May 2017

    7.9
    the breakfast buffet was fantastic.
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    tiny elevator.

    the breakfast buffet was fantastic. I've not seen better. and 4 euros? well worth it. the staff spoke English very well.

    Stayed in May 2017

  • Reviewed: 14 April 2017

    7.9
    Beautiful service by front desk and breakfast restaurant.
    • Leisure trip
    • Couple
    • Comfort Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Beautiful service by front desk and breakfast restaurant.

    Stayed in April 2017

  • Reviewed: 12 April 2017

    9.6
    Wonderful stay
    • Business trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 3 nights

    All Staffs are very friendly and helpful. Especially staffs at the reception desk are really great!

    Stayed in March 2017

  • Reviewed: 27 March 2017

    8.8
    Very nice bathroom
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Very nice bathroom

    Stayed in March 2017

  • Reviewed: 6 February 2017

    7.9
    Nice, but nothing special
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Pillows poor, rooms dated. Garage parking extra. Location is a little out of town. No restaurant, no cooked breakfast.

    Quiet, clean, polite staff

    Stayed in February 2017

  • Reviewed: 24 January 2017

    8.8
    very comfy stay and well located for visiting the city
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights

    very helpful staff

    Stayed in January 2017

  • Reviewed: 5 January 2017

    10
    Nice hotel close to city-center
    • Leisure trip
    • People with friends
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Nice room and clean, the staff is helpful, the hotel close to city-center in a quiet quartier

    Stayed in January 2017

  • Reviewed: 18 December 2016

    5.0
    Location
    • Business trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Location

    Stayed in December 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 30 November 2015

    5.0
    small, nice, clean hotel and centrally located.
    • Business trip
    • Solo traveller

    The wifi in the room was not connecting. I had to keep my room door open to receive some weak signals or to come out near reception for connectivity. The breakfast was disappointing. The view from my room window was disappointing. As for room price, I was charged more than the maximum price mentioned in the list in hotel rooms. It was poor value for money.

    small, nice, clean hotel and centrally located. The park nearby is a delight to visit for walking or cycling. However, the nearest train station is quite a walk away, around a kilometer.

  • Reviewed: 20 October 2015

    9.2
    Hotel facilities and comfort were excellent.
    • Leisure trip
    • Couple

    Did not dislike anything, but on next visit might consider being nearer to the centre of town.

    Hotel facilities and comfort were excellent. Nearness to bus service and a local supermarket were good. Breakfast and availability of computer also good.

  • Reviewed: 25 September 2015

    8.8
    In a nice neighborhood, though a bit removed from center...
    • Leisure trip
    • Couple

    roomy [but room size varies]; nice bathroom; clean overall but some areas of grout at shower should have been cleaned with bleach

    In a nice neighborhood, though a bit removed from center city; parking available

  • Reviewed: 9 September 2015

    6.7
    Location a few steps from big street with buses/trams...
    • Leisure trip
    • Couple

    Wifi worked poorly in the room. Dust on night tables. Dark room (we had 226, twin).

    Location a few steps from big street with buses/trams that go directly to center. Very quiet area. Monte dei cappuccini with panoramic views just a short stroll from hotel. Comfy beds and blankets and pillows. Nice breakfast.

  • Reviewed: 30 June 2015

    10
    Turin is a beautiful city with lots of parks and lovely...
    • Leisure trip
    • Couple

    Turin is a beautiful city with lots of parks and lovely squares. Lots of good places to eat. A lively atmosphere. The hotel was excellent in every way and in a quiet street not far from the centre and the wonderful Valentino park and the River Po

  • Reviewed: 18 June 2015

    8.3
    The woman at the front desk is friendly and helpful.
    • Leisure trip
    • Couple

    This hotel is located a good 20-30 minute walk from the centre meaning lots of taxi fares. There was really only one good restaurant in the immediate neighbourhood.

    The woman at the front desk is friendly and helpful.

  • Reviewed: 14 May 2015

    9.2
    Friendly, helpful staff.
    • Leisure trip
    • Couple

    Lift rather small for two people with luggage.

    Friendly, helpful staff. Secure garage. Easy stroll by River Po to historic centre. Really pleasant breakfast.

  • Reviewed: 23 April 2015

    7.9
    Everything else was ok.
    • Business trip
    • Solo traveller

    On booking.com i registered for a twin bed, all I got was single bed. The lady on the reception did not take my booking.com reservation into the account, she just said: in my computer it is single bed.

    Everything else was ok. The curly gentelman on the reception was very kind and helpful.

  • Reviewed: 4 April 2015

    10
    basically everything, from arriving to checking out the...
    • Leisure trip
    • Solo traveller

    nothing

    basically everything, from arriving to checking out the staff were more than friendly remembered my name and could not do enough to make my trip a very pleasant one

  • Reviewed: 2 April 2015

    8.8
    Staff were good overall, especially reception
    • Leisure trip
    • Group

    We had to ask for room coffee making facilities and were then give a tray with them on. Breakfast was a little slow to top items that had run out. Very limited bar.

    Staff were good overall, especially reception

  • Reviewed: 25 March 2015

    8.8
    Personnel is excelent, room is spacious, confortable and...
    • Business trip
    • Couple

    Breakfast is rather pur, it could be called sneck , same cause on all other things hotel is grate

    Personnel is excelent, room is spacious, confortable and clean, location is ok

  • Reviewed: 12 May 2016

    8.8
    Friendly staff.
    • Leisure trip
    • Couple

    Friendly staff. Good location. Excellent breakfast buffet (small but very tasty...)

  • Reviewed: 25 April 2016

    10
    Walking distance to downtown and historic Turin.
    • Leisure trip
    • Couple

    Walking distance to downtown and historic Turin. Safe area of town. Very good breakfast and helpful and friendly.

  • Reviewed: 25 April 2016

    9.2
    Breakfast was OK, The personell was very friendly
    • Business trip
    • Solo traveller

    Room space and the noice from the outside

    Breakfast was OK, The personell was very friendly

  • Reviewed: 29 March 2016

    8.8
    Great location, friendly staff, good breakfast
    • Leisure trip
    • Couple

    Very warm in the room. Perhaps because we had a room on the ground level.

    Great location, friendly staff, good breakfast

  • Reviewed: 14 March 2016

    8.3
    Smiling and helpful front desk staff.
    • Business trip
    • Solo traveller

    Dust on the table.

    Smiling and helpful front desk staff.

  • Reviewed: 14 March 2016

    9.6
    Excellent staff.
    • Business trip
    • Solo traveller

    Excellent staff. Very good breakfast

  • Reviewed: 22 February 2016

    10
    Comfort
    • Business trip
    • Solo traveller

    Geen commentaar

    Comfort

  • Reviewed: 13 October 2015

    8.3
    Nice little area, with some good restaurants close by.
    • Leisure trip
    • Couple

    Nothing to complain, there are enough parking lots around.

    Nice little area, with some good restaurants close by.

  • Reviewed: 15 September 2015

    10
    Friendly staff, good location, decent wi-fi signal, nice...
    • Leisure trip
    • Family with young children

    Friendly staff, good location, decent wi-fi signal, nice breakfast, local parking

  • Reviewed: 11 September 2015

    10
    Very good hotel for a very reasonable price.
    • Leisure trip
    • Couple

    Very good hotel for a very reasonable price. staff was very helpful. Quiet neighbourhood.

  • Reviewed: 11 August 2015

    10
    Huge room with top-modern bathroom.
    • Leisure trip
    • Family with older children

    Huge room with top-modern bathroom. Good breakfast with wide choice. Very nice and quiet area, if you like space and air but still close to the city.

  • Reviewed: 9 August 2015

    9.2
    Quiet location, but with quick and easy acces to the centre...
    • Leisure trip
    • Couple

    Quiet location, but with quick and easy acces to the centre of town. The well thought-out bedroom and bathroom.

  • Reviewed: 1 August 2015

    7.1
    Room and breakfast
    • Leisure trip
    • Family with older children

    Receptionist being on phone for a long period of time while I was waiting to check out and no acknowledgment or apology

    Room and breakfast

  • Reviewed: 1 August 2015

    9.2
    Staff were extremely pleasant & helpful.
    • Leisure trip
    • Family with young children

    Staff were extremely pleasant & helpful. Quiet neighbourhood.

  • Reviewed: 14 July 2015

    9.2
    Friendly staff
    • Leisure trip
    • Couple

    Very noisy because of the supermarket opposite to the hotel

    Friendly staff Good location

  • Reviewed: 13 July 2015

    10
    Location, cleanliness, quietness, easy to find parking space...
    • Leisure trip
    • Family with older children

    Nothing we did not like

    Location, cleanliness, quietness, easy to find parking space on the street

  • Reviewed: 11 July 2015

    10
    Everything clean, comfortable, staff obliging, I loved it...
    • Leisure trip
    • Solo traveller

    Not applicable

    Everything clean, comfortable, staff obliging, I loved it here.

  • Reviewed: 14 June 2015

    10
    Staff, facilities, breakfast, AC, location.
    • Leisure trip
    • Family with older children

    Staff, facilities, breakfast, AC, location.

  • Reviewed: 29 May 2015

    7.9
    Very good hotel.
    • Leisure trip
    • Group

    Wifi, it dosent work in our room, but then we just walk down in the reception.

    Very good hotel. Good service in the reception. The beds.

  • Reviewed: 15 May 2015

    9.2
    Very helpful staff
    • Leisure trip
    • Group

    Breakfast could be better (more food choice, less cakes)

    Very helpful staff

  • Reviewed: 7 May 2015

    8.8
    Hotel pulito, personale molto amichevole, buona posizione
    • Leisure trip
    • Couple

    nulla in particolare

    Hotel pulito, personale molto amichevole, buona posizione

  • Reviewed: 5 May 2015

    10
    The staff were very friendly and helpful and gave us a great...
    • Leisure trip
    • Couple

    The staff were very friendly and helpful and gave us a great place to eat dinner while we were there.

  • Reviewed: 25 April 2015

    8.8
    Friendly staff, walking distance from centre and good bus...
    • Leisure trip
    • Family with young children

    nothing

    Friendly staff, walking distance from centre and good bus connections

There are also 26 reviews without text. These impact the overall review score.

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