Our bedroom and bathroom were very small and the head height was very low. Consequently we kept hitting our heads on the beans in the ceiling.

Great location, amazing views, lovely accommodation and friendly and helpful staff

Stayed in March 2024

Towels. Need replacing as thin and rough. Shower cubicles too small.

Breakfast varied and provide a juicer machine. Wonderful view of mountains from restaurant and lounge area. Shuttle bus very reliable and quick to ski lifts/village centre. Relaxing spa area.

Stayed in March 2024

nothing

Beautiful family hotel, excellent quality of service and amazing staff (Matteo Enzo thank you), fantastic food, great location, splendid spa area. In one word exceptional !

Stayed in January 2024

Beautiful location just out of town, stunning views, lovely rooms, fab food.

Stayed in January 2024

It would be great to have some weights in the gym/training area.

Family feel

Stayed in February 2024

Everything

Stayed in January 2024

Breathtaking views, exceptional service, fantastic food.

Stayed in August 2023

Since there is always room for improvement and this is a place for suggestions the internet connection could be faster and more reliable.

There are not enough words to describe the hospitality, comfort and beauty we received from the place and the people during our stay in Hermitage. Everyone with the perfect balance of professionalism and affinity made us feel like we are in paradise .These days will stay forever in our minds and hearts.

Stayed in August 2023

Cannot think of anything.

Everything - restaurant was truly excellent (we had half-board). Staff were so warm, welcoming - it was clear they wanted to make our stay the best experience possible. Spa was lovely. Room was lovely with a spectacular view.

Stayed in July 2023

Really kind and in any occasion helpfull owner, excellent and really tasty dinner with great choice of the menu, polite, professional and kind team/staff in the restaurant and in the bar. Completely recommending.

Stayed in August 2023

I like all

The property is beautiful an Amazon spa facilities and restaurants

Stayed in July 2023

A detail : some pleasant small attentions to guests might be thought about, like more tea options and nuts in the wellness. And a place to do yoga.

Beautifull view, friendly and attentive personnel, excellent food and bar, pleasant wellness. All was fine, we want to come back!

Stayed in July 2023

The views from the hotel are incredible. The character of the hotel is really warm and homely and spotlessly clean. We were made very welcome and nothing was too much trouble. All the staff made sure you had everything you needed.

Stayed in July 2023

I loved the location of the hotel, specifically the magnificent views from the dining room and living room. The hotel was very well maintained and decorated and the staff were very friendly and profesional. The breakfast and food at the item was fabulous and the details such as the tea time cakes in the afternoon made the place really welcoming. The hotel is a family run business and this is very apparent in the warmth and management of the hotel. The shuttle service run by Enzo was very efficient at ferrying us to and from the slopes and the ski equipment delivery and pick up from the hotel was ideal. I will certainly be returning for a winter and summer stay.

Stayed in March 2023

Towels thin. Shower cubicle small.

View from hotel. Friendly and efficient staff. High quality food. Great shuttle service. Good Spa.

Stayed in March 2023

The staff, amenities and dining experience was exceptional. The cleanliness of the hotel is immaculate! The staff goes above and beyond to make your stay heartfelt.

Stayed in January 2023

The breakfast was amazing with very tasty patisserie products. The buffet does not include "warm" food as other hotels might because they will prepare it in the kitchen and bring it hot. Maybe a bit of variation from day to day would improve it. Each day they would prepare 2 cakes for free in the main lobby. After a day skiing that was such a treat. The spa area is not amazing. Well equipped but the swimming pool was a bit too small. Everything smells amazing as does the entire Hotel. The highlight has to be the dinner. It is a real experience - 4 course dinner with salad buffet. The waiters are top notch, always attentive and fast. The staff was very helpful and it is worth mentioning the assistance they provided to take you to the ski area. Just so you understand how helpful the staff was: I forgot the rented car's headlights on and it drained the battery. I was in a bit of a hurry we were heading to the slopes. They asked for the keys of the car and by the time we were back the car's battery was recharged. That is attentive service.

Stayed in March 2022

everything was OK

very kind hotel staff, always helpful professional service in the restaurant Very good food, I recommend buying a HB package, there are not many good restaurants in the town, and better restaurants need to be booked in advance transport under the ski lift by private bus

Stayed in February 2022

Felt not to comfortable with the bed but I think it's personal and others may like it

Perfect breakfast, really great dinner (Michelin star for 2021) with very professional and friendly staff + serious wine cart For smokers there is a nice smoking room with everything you will need Must notice great service with reasonable pricing in the lobby bar - used it a lot Hotel shuttle will take you to (and back) any place in the city from 8 to 20 - arrives very quickly Very comfortable SPA with prefect view to the mountains Friendly and professional staff in the reception will help you with any issue/question

Stayed in January 2022

There are no comments available for this review

Stayed in February 2024

There are no comments available for this review

Stayed in January 2024

There are no comments available for this review

Stayed in January 2024

There are no comments available for this review

Stayed in July 2023

There are no comments available for this review

Stayed in February 2023