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Reviews of Borgobianco Resort & Spa-MGallery by Sofitel 5 stars

Contrada Casello Cavuzzi snc., 70044 Polignano a Mare, Italy

#6 of 12 hotels in Polignano a Mare

Guests' Choice

Review score

Based on 186 hotel reviews

8.6

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    9

  • Location

    8

  • Facilities

    8.7

  • Staff

    9.1

  • Value for money

    8

  • Free WiFi

    7.7

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Showing 1 - 24

  • Reviewed: 22 September 2018

    10
    It was lovely
    • Leisure trip
    • Solo traveller
    • Deluxe Twin/Queen Room with View
    • Stayed 4 nights
    • Submitted via mobile

    The resort is not really for single people. It is for couples and families. The shuttle to town could go more often.

    The staff went out of their way to be helpful and accommodating. The property was beautiful and very well maintained. The food was delicious and presented nicely.

    Stayed in August 2018

  • Reviewed: 27 August 2018

    7.5
    Peaceful stay outside the town!
    • Leisure trip
    • Solo traveller
    • Deluxe Twin/Queen Room with View
    • Stayed 3 nights
    • Submitted via mobile

    - The last shuttle back is too early at 10:30pm. There should be later one since most locals tend to eat late. - The hotel tends to have mostly families so not really a couple’s retreat.

    The pool area was great and the service at the pool bar was quick - I spend most of my time there relaxing! There is also a shuttle bus that takes you into Polignano a Mare so you can explore the old town and go for dinner.

    Stayed in July 2018

  • Reviewed: 24 August 2018

    8.8
    Rooms were large with balcony, we did half board because...
    • Leisure trip
    • Couple
    • Deluxe Twin/Queen Room with View
    • Stayed 7 nights

    Maybe because of the time of the year, there were a lot of wasps so eating lunch outside was annoying

    Rooms were large with balcony, we did half board because there is nowhere nearby to walk too. Food was excellent

    Stayed in August 2018

  • Reviewed: 27 June 2018

    10
    Relaxing and Luxurious Countryside Hotel in Puglia
    • Leisure trip
    • Couple
    • Deluxe Twin/Queen Room with View
    • Stayed 1 night
    • Submitted via mobile

    Evening meal was disappointing and dining room small and stuffy for size of Hotel; with access to small balcony not permitted by staff due to wind.

    Staff were generally friendly courteous and helpful. Room was excellent with fabulous panoramic view. Lovely situation in heart of countryside but with panoramic distant sea views. Spa and treatments and spa staff were first rate. Pool area , pool bar/ restaurant and staff were also first rate. Breakfast and terrace / view were tremendous : would make a great rooftop bar/ restaurant! Good central location for touring the area

    Stayed in June 2018

  • Reviewed: 10 June 2018

    6.7
    Very nice hotel in out of the way location
    • Leisure trip
    • Couple
    • Deluxe Twin/Queen Room with View
    • Stayed 5 nights
    • Submitted via mobile

    One member of reception staff was gushing but generally insincere. The shuttle bus to Polignano was very useful but you have to book it and times were not always convenient - were very pleased we had our own car. Housekeeping was a bit hit and miss with replacing toiletries etc but were quick to respond when asked

    Generally the staff were very helpful and friendly - pool area was lovely .

    Stayed in June 2018

  • Reviewed: 24 May 2018

    7.9
    Location of the Hotel is quite calm.
    • Couple
    • Deluxe Twin/Queen Room with View
    • Stayed 7 nights

    Location of the Hotel is quite calm. the breakfast is very good. At the bar you have a smell from a shower. I missed a Bistro.The reception can not say thank you, when you pay for 1 week and no good wishes for the travel

    Stayed in May 2018

  • Reviewed: 22 May 2018

    7.9
    Lovely hotel and facilities.
    • Leisure trip
    • Couple
    • Deluxe Twin/Queen Room with View
    • Stayed 4 nights
    • Submitted via mobile

    Room with a view had a 8 ft hedge .

    Lovely hotel and facilities. Restaurant staff excellent . Fab breakfast . Lovely fresh produce . Bar also good and freindly.

    Stayed in May 2018

  • Reviewed: 25 July 2018

    8.8
    Nice and relaxing place
    • Leisure trip
    • Couple
    • Deluxe Twin/Queen Room with View
    • Stayed 1 night
    • Submitted via mobile

    WiFi not working well.

    Calm, and beautiful place. Nice people at the reception. Rooms very clean and good bed. Good restaurant.

    Stayed in July 2018

  • Reviewed: 1 July 2018

    9.2
    Lovely staff with lovely staff
    • Leisure trip
    • Couple
    • Deluxe Twin/Queen Room with View
    • Stayed 1 night
    • Submitted via mobile

    Room is not 5* but facilities are

    Pool, breakfast terrace

    Stayed in June 2018

  • Reviewed: 24 June 2018

    10
    Good location for a quiet escape
    • Leisure trip
    • Couple
    • Deluxe Twin/Queen Room with View
    • Stayed 5 nights
    • Submitted via mobile

    No complaints

    Quiet location but close enough to Polignano to go out for Dinner or wander the seashore

    Stayed in June 2018

  • Reviewed: 30 April 2018

    8.8
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Twin/Queen Room with View
    • Stayed 2 nights
    • Submitted via mobile

    Dîner was average. Pricey, and so little on plate.

    Great breakfast

    Stayed in April 2018

  • Reviewed: 26 October 2017

    5.0
    Disappointing.
    • Leisure trip
    • Couple
    • Deluxe Twin/Queen Room with View
    • Stayed 3 nights
    • Submitted via mobile

    Pool itself was all stained and messy not inviting . Póol restaurant not very reliable .Not at all the standard of past Sofitel.

    Stayed in September 2017

  • Reviewed: 11 October 2017

    10
    The best.
    • Leisure trip
    • Group
    • Suite with Sofa Bed and View
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Breakfast was fantastic!

    Stayed in September 2017

  • Reviewed: 25 September 2017

    10
    Perfection at the best place in the world
    • Leisure trip
    • Couple
    • Deluxe Twin/Queen Room with View
    • Stayed 1 night

    If you're looking to get away from reality and enjoy peace and quiet with excellent views and food then this is the place to be. Awesome!

    Stayed in September 2017

  • Reviewed: 1 August 2017

    10
    Relaxing time!
    • Leisure trip
    • Couple
    • Deluxe Twin/Queen Room with View
    • Stayed 2 nights

    The room, the view, the breakfast and the terrace. The pool and garden were beautiful. The staff was kind - everyone.

    Stayed in July 2017

  • Reviewed: 29 June 2017

    7.5
    The hote is on a wonderful site overlooking the Adriatic Sea...
    • Leisure trip
    • Couple
    • Deluxe Twin/Queen Room with View
    • Stayed 2 nights

    The hote is on a wonderful site overlooking the Adriatic Sea from the hills a little inland.

    Stayed in June 2017

  • Reviewed: 2 May 2017

    9.2
    Lovely hotel
    • Leisure trip
    • Solo traveller
    • Deluxe Twin/Queen Room with View
    • Stayed 1 night
    • Submitted via mobile

    Outdoor pool was closed but in fairness it was cold out.

    Lovely room. Indoor spa was great.

    Stayed in May 2017

  • Reviewed: 19 April 2017

    9.2
    enjoyed vey much staying in the resort...
    • Leisure trip
    • Family with young children
    • Deluxe Twin/Queen Room with View
    • Stayed 6 nights

    exallant breakfast professinal and very helpful stuff very comfortable room nice designed relaxed bright colours.

    Stayed in April 2017

  • Reviewed: 21 October 2016

    10
    Perfect breakfast, very friendly staff, beautiful hotel,...
    • Leisure trip
    • Group
    • Deluxe Double or Twin Room with Spa Access
    • Stayed 2 nights
    • Submitted via mobile

    Perfect breakfast, very friendly staff, beautiful hotel, very peaceful. Loved the lunch as wel, near the pool, it was delicious!! Perfect stay!

    Stayed in September 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 25 May 2016

    2.5
    Finally leaving this joke of an establishment.
    • Leisure trip
    • Couple

    This is not even a 2-star resort. Staff are rude and annoying (especially on reception) and the facilities are poorly conceived. Make sure you check the facilities are open...we called beforehand and were lied to...

    Finally leaving this joke of an establishment.

  • Reviewed: 17 September 2015

    6.3
    Staff at breakfast, views, decoration, gardens and swimming...
    • Leisure trip
    • Couple

    At check in we had problems and the one lady was rude and stressed. Bathroom was small, and not for a couple. Room took too long to be clean in the mornings.

    Staff at breakfast, views, decoration, gardens and swimming pool.

  • Reviewed: 13 September 2015

    10
    Lovely atmosphere created by friendly happy staff who...
    • Leisure trip
    • Couple

    All fantastic and just being picky the footpath from the car park could be upgraded to paving with no shingle gaps in between to make it easier for walking over/ wheeling luggage.

    Lovely atmosphere created by friendly happy staff who couldn't do enough to make our stay fantastic. Nice quiet location to relax by the lovely pool or idealy situated for exploring but must have a hire car. Recommend visiting/ exploring Polignano a Mare, Matera, Locorotondu, Martina Franca and Allorobella which are all within an hour's drive of the resort.

  • Reviewed: 29 March 2016

    9.6
    Resort was hard to find but well worth it when you did!
    • Leisure trip
    • Couple

    Resort was hard to find but well worth it when you did! The staff was fantastic, especially Anna in the spa 👌

  • Reviewed: 28 September 2015

    9.6
    Excellent staff.
    • Leisure trip
    • Couple

    Excellent staff. The best service we have ever experienced in a hotel

There are also 8 reviews without text. These impact the overall review score.

Showing 1 - 24

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