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Reviews of Hotel Botticelli 3 stars

Via Taddea 8, San Lorenzo, 50123 Florence, Italy

#211 of 384 hotels in Florence

Guests' Choice

Review score

Based on 479 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    7.6

  • Location

    9.3

  • Facilities

    7.6

  • Staff

    8.7

  • Value for money

    7.7

  • Free WiFi

    7.4

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Showing 1 - 75

  • Reviewed: 26 May 2018

    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    The waitress at their restaurant was rude to a couple that asked for hot water at around 10:05 am, no harm or extra work was required,kept saying she’s closing. Her attitude and manners were unacceptable. Also breakfast was basic!

    Perfect location

    Stayed in April 2018

  • Reviewed: 1 April 2018

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights

    A little bit of noise from the street early in the morning

    Everything was great, the hotel is near San Lorenzo Piazza, the Dom, 5min away from the train station. I felt like all I had to visit was so close :) The room is ok, not as big as some people would like, but for me it was super ok. The towels were changed every day, everything was spotless. The breakfast was more then ok.

    Stayed in March 2018

  • Reviewed: 20 March 2018

    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 4 nights
    • Submitted via mobile

    Rooms are small and mattresses rather hard. Market side rooms can be noisy from very early morning

    Excellent location close to train station and to amenities and famous attractions.

    Stayed in March 2018

  • Reviewed: 23 December 2017

    • Leisure trip
    • Couple
    • Single Room
    • Stayed 4 nights

    The breakfast was, without any doubt, good and abundant but the assortment could be a little bit richer from my fastidious point of view.

    We had a wonderful stay in this beautiful little hotel - one turning away from San Lorenzo, the Biblioteca Laurenziana and the Medici Chapel and just two turnings to the Galleria dell'Accademia and the Museo di San Marco where you can visit the original monk's cell of Girolamo Savonarola etc. pp. The hotel employees were warm, welcoming and always ready to help. A recommended lodging for educational leave in the versatile city of Firenze in order to hone your almost well-rounded humanistic education background.

    Stayed in December 2017

  • Reviewed: 9 December 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights

    The room is a bit small, but the cost x benefit was great. Excellent localization.

    The location is amazing: just a few steps from the Duomo and other major attractions in Florence. The staff was really nice, gentle and helpful.

    Stayed in November 2017

  • Reviewed: 4 November 2017

    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 2 nights

    Our other traveling couple felt their room was small, but it was a regular double. And the staff was willing to help them with another room if possible.

    This was our second stay at The Botticelli. Perfect location for sightseeing in Florence and walking distance from train. Rooms were clean and our superior double was a comfortable size for Europe. Staff was very friendly and was willing to address all our requests.

    Stayed in October 2017

  • Reviewed: 18 October 2017

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights

    The single bed could be a bit larger -

    The location is amazing - it is a clean comfortable basic hotel with an excellent staff, the breakfast is OK - there is a nice communal balcony for some wine and cheese - my single room was as basic as they come - but no complaints. The Mercato is steps away and you can eat there every night at a different "food station" if this strikes your fancy -

    Stayed in September 2017

  • Reviewed: 18 September 2017

    • Business trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Very rude front desk lady on duty on Aug. 23 early evening. Refused simple request of trying to order a glass of wine in the bar - directly behind the front desk. Stay away from this hotel!

    Location

    Stayed in August 2017

  • Reviewed: 11 September 2017

    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Overpriced for the quality of the hotel itself. Staff is kind and helpful, but the space is outdated and dingy. Carpets curtains bedding and furniture throughout need replacing. Breakfast was not impressive either.

    Stayed in September 2017

  • Reviewed: 9 September 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights

    Some early morning noise from Market traders setting up. But good to get up early to see the sights before the crowds. No tea/coffee making facilities in room.

    Very friendly helpful staff. Clean and comfy room. Excellent breakfast.

    Stayed in August 2017

  • Reviewed: 31 August 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    Our room overlooked Via Sant'Orsola, which is apparently a thoroughfare for all the metal kiosks making their way early to the Sunday morning market. Needless to say, the rattling of the rolling metal grew annoying quite quickly. Not the hotel's fault, but something to be aware of.

    Excellent location for our weekend getaway via train - a short walk from S.Maria Novella station, the hotel provides easy walking access to all the key sites and museums; the Accademia (David) is about 5 mins away, the Medici Chapels about 3-4 mins, and the Mercato Centrale just outside the entrance. Love the patio that overlooks Via Taddea with the view of the top of the Duomo's dome. Enjoyable breakfast. Friendly and helpful hotel staff.

    Stayed in August 2017

  • Reviewed: 29 August 2017

    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 2 nights

    The hotel is very close to a leather market and some restaurants, so a bit noisy in the early morning and late night if you have a window to the street, it is worth to ask for a quiet room.

    The hotel has a very good location, it is close to every museums, to the Duomo, and you can organise a city sight trip on foot easily from here, so highly recommended from this view. It has a pleasant, friendly and also nice atmosphere and very helpful staff at the reception. The room was perfectly clean.

    Stayed in August 2017

  • Reviewed: 9 August 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Poor breakfast with low quality. A pity, otherwise the review would have been 10!

    Great location near the market and duomo at walking distance. Good facilities.

    Stayed in August 2017

  • Reviewed: 2 August 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    The lady at the check in counter was a bit stressed and not particularly cordial nor inviting. The subsequent gentleman was on the contrary very kind, helpful and smiling. If you are next door to noisy people, being really next door in those tight spaces, narrow corridors means you hear everything.

    The hotel position is fabulous, very central but in a cozy, quiet bend of a long street on the back of Mercato Centrale di San Lorenzo. We could shop and return to the hotel to leave our bags! The hotel is also very close to several good restaurants in the Piazza del Mercato. The furnishing is pretty elegant and well kept. Room was immaculate with perfect air conditioning. We turned it off when not in the room but it was cooling the small room in no time when we turned it back on. I can see the bathroom would be a bit too small for large people. The towels were fairly new and plush and there was plenty of toiletry. Unfortunately someone in the room next to us left pretty darn early the next morning... In the quiet of the early morning you could hear every noise (including running water) happening in their bathroom... Breakfast was excellent, abundant, rich in choice, served as early as you would want by a very kind young lady. We loved this hotel and consider staying there again in the future.

    Stayed in July 2017

  • Reviewed: 30 July 2017

    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    Cooked breakfast options, e.g Poached eggs for breakfast!

    Buffet breakfast fresh and plentiful, staff accomodating early start for breakfast. Staff helpful for directions to local places and things to do. Close to central markets , restaurants and

    Stayed in July 2017

  • Reviewed: 19 May 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights

    We chose to have the room with a window and street view, and were warned it may be noisy :-), and that was true, the street noise was quite noticeable from very early in the morning.

    Great location, close to the main attractions; Breakfast was great; Reception staff were very helpful.

    Stayed in April 2017

  • Reviewed: 3 May 2017

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 4 nights

    Tricky to find even with a map. Rooms are quite small so there is very limited storage space.

    Excellent breakfast. Very clean. Well placed for all of tourist sites in Florence. Very good value.

    Stayed in April 2017

  • Reviewed: 2 May 2017

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 4 nights
    • Submitted via mobile

    I was happy with all the facilities & the staff very helpful.

    The room was a good size & very comfortable. The hotel was very well positioned for the things I wanted to see & only a short walk from the railway station.

    Stayed in April 2017

  • Reviewed: 22 April 2017

    • Business trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night

    all perfect - nothing to not like!

    Our first visit 4 years ago was great - this time we brought more family with us - wonderful and love Botticelli! Cecile extremely helpful in accommodating our change in reseravtions!

    Stayed in April 2017

  • Reviewed: 20 April 2017

    • Leisure trip
    • Couple
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    The first day we arrived due to a misunderstanding my reservation appeared to be for a single room. Because of the hotel was fully booked that night me and my wife had to share a single bed (I can't not explain how horrible was to sleep in such small bed) and horrible room. The second night they were able to gave me a bigger room much more pretty with a bigger bed.

    The hotel is in a good location. The lady in the desk was very nice. The breakfast was good.

    Stayed in April 2017

  • Reviewed: 1 November 2016

    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 2 nights

    One of the staff at the desk was most helpful; another was most definitely not. When I needed help with Italian translation for buying a ticket online to the Duomo, the woman at the desk told me she was too busy. I lost money and the opportunity due to her indifference.

    The breakfast and location were very good.

    Stayed in October 2016

  • Reviewed: 19 October 2016

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights

    The bed was really firm and the breakfast was just ok.

    The location was absolutely perfect! Close to the train station and seconds from The Mercado and shopping.

    Stayed in September 2016

  • Reviewed: 28 August 2016

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    no real issues

    Very good location. Had all the facilities you needed but not fancy. happy to look after your bags after you check out for the day and helped book a taxi to airport.

    Stayed in July 2016

  • Reviewed: 4 August 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights

    breakfast (not much choice and 1 person doing everything) very small bedroom and bathroom. didn't like key safe in room would prefer digital code safe

    comfy bed. clean bedding and bathroom. very good receptionists

    Stayed in July 2016

  • Reviewed: 21 July 2016

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights

    Room was very small and the breakfest so so. The view from window depressing - devasted, old building.

    Location is great - everything in 8 minutes walking distance, staff is very nice, hotel facilities good.

    Stayed in July 2016

  • Reviewed: 1 July 2016

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 13 nights

    Very slow internet speeds. Room was small than what I expect.

    Central location is great; staff were friendly and always helpful; felt as if we were part of Florence rather than just staying in a hotel; breakfast simple but wide-ranging.

    Stayed in June 2016

  • Reviewed: 20 June 2018

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Great location, lovely helpful staff and really nice facilities

    Stayed in June 2018

  • Reviewed: 17 June 2018

    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Location close to The center, to The market and to The central station

    Stayed in June 2018

  • Reviewed: 14 June 2018

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Comfort, noise, breakfast variety.

    Customer service was great, location and cleanliness.

    Stayed in June 2018

  • Reviewed: 13 May 2018

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Everything was perfect from the architecture of the building it’s location comfort and staff. Excellent value for money

    Stayed in May 2018

  • Reviewed: 4 May 2018

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    N.a.

    Very central Small but beautiful Kindness of staff

    Stayed in May 2018

  • Reviewed: 12 April 2018

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Didn't like the noisy market carts rolling by in the early hrs. Lovely balcony unusable because of all the smokers !

    Location ok

    Stayed in April 2018

  • Reviewed: 12 April 2018

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Staff was exceptional. Kind, helpful, friendly.

    Stayed in April 2018

  • Reviewed: 8 April 2018

    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    Bathroom very small.

    Employees were outstanding and so very very helpful. Sarah was exceptional!

    Stayed in April 2018

  • Reviewed: 3 April 2018

    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Very old furniture

    Location,stuff

    Stayed in April 2018

  • Reviewed: 15 March 2018

    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Friends had walket taken from hotel room, when reported the man on reception just shrugged his shoulders. Poor customer relation

    Location

    Stayed in March 2018

  • Reviewed: 6 January 2018

    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Staff at the morning reception. She didn't have a manners to treat customer and she was rude.

    Location

    Stayed in January 2018

  • Reviewed: 3 January 2018

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The location is great, so close to the train station, market and main attractions.

    Stayed in January 2018

  • Reviewed: 7 November 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Location and facilities

    Stayed in November 2017

  • Reviewed: 12 September 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    Nothing

    The location of the property

    Stayed in September 2017

  • Reviewed: 11 September 2017

    • Solo traveller
    • Single Room
    • Stayed 3 nights

    Breakfast was not the best.

    Staff we're great!

    Stayed in September 2017

  • Reviewed: 31 August 2017

    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 2 nights

    Breakfast was ample but nothing amazing.

    A nice welcome upon arrival. Comfortable.

    Stayed in August 2017

  • Reviewed: 17 August 2017

    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 1 night

    yes wonderful

    Stayed in August 2017

  • Reviewed: 16 August 2017

    • Leisure trip
    • Group
    • Double Room
    • Stayed 3 nights

    The rooms are small. The parking is expensive.

    The location is excellent. The hotel is clean.

    Stayed in August 2017

  • Reviewed: 15 August 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Parking to expensive 25€ pro night!

    Stayed in August 2017

  • Reviewed: 10 August 2017

    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    All of it. Great staff and very helpful. Very close to everything.

    Stayed in August 2017

  • Reviewed: 7 August 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights

    Spacious and very comfortable rooms. Excellent location. Decent breakfast. Fantastic Staff. Luggage Storage before and after checkin.

    Stayed in August 2017

  • Reviewed: 20 July 2017

    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 1 night

    The breakfast choice is very limited

    The location is good.

    Stayed in July 2017

  • Reviewed: 19 July 2017

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    5 minute walk from the Duomo, clean, inexpensive, nicely decorated, friendly staff...a great bargain really. I've stayed here more than once.

    Stayed in July 2017

  • Reviewed: 15 July 2017

    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was terrible. Quite expensive

    Booked it last minute, concenient loxation in front of leather market

    Stayed in June 2017

  • Reviewed: 23 June 2017

    • Leisure trip
    • Group
    • Double Room
    • Stayed 3 nights

    Room was small for 2 people with luggage.

    Stayed in June 2017

  • Reviewed: 14 March 2017

    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 5 nights

    Location is absolutely amazing! Facilities are pretty good for price, staff really nice, breakfast also good. All in all a really great stay.

    Stayed in March 2017

  • Reviewed: 13 March 2017

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Small room with almost no window

    Nice breakfast

    Stayed in March 2017

  • Reviewed: 12 March 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The room was a little bit small

    Close to the main attractions, the staff friendly and helpful

    Stayed in March 2017

  • Reviewed: 8 January 2017

    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    Very close to the Mercato Centrale. Clean and cosy rooms. Friendly helpful staff.

    Stayed in January 2017

  • Reviewed: 12 November 2016

    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 4 nights

    Can't think of anything

    Friendly helpful staff, great location, comfortable bed

    Stayed in November 2016

  • Reviewed: 6 November 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Noise from street vendor carts 3am stocking and moving to plaza every day.

    Location. Helpful Staff. Clean. Well maintained

    Stayed in November 2016

  • Reviewed: 28 October 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Attentive staff, comfortable room, good breakfast buffet

    Stayed in October 2016

  • Reviewed: 26 September 2016

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Noisy rooms-you could hear water running constantly.

    Location and front desk staff

    Stayed in September 2016

  • Reviewed: 25 September 2016

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    - The breakfast was better than this offered in comparable hotels.

    Stayed in September 2016

  • Reviewed: 10 September 2016

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights

    Very noise early, because of market square near the hotel.

    Good location, near hotspots Firenze, receptionists very attentive.

    Stayed in August 2016

  • Reviewed: 8 September 2016

    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 5 nights

    The twin beds are a bit narrow.

    The range of gluten-free products at breakfast was excellent.

    Stayed in September 2016

  • Reviewed: 6 September 2016

    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 3 nights

    Location Staff

    Stayed in August 2016

  • Reviewed: 1 September 2016

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    The position is exceptional, the staff amazing we fell in love with Florence

    Stayed in August 2016

  • Reviewed: 18 August 2016

    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    The bed was too hard.

    Location and breakfast.

    Stayed in July 2016

  • Reviewed: 7 August 2016

    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 7 nights

    Breakfast is always the same and simple. Fruit out of the can.

    location is great! Personnel friendly and helpful!

    Stayed in August 2016

  • Reviewed: 26 July 2016

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything was great!

    Stayed in July 2016

  • Reviewed: 18 July 2016

    • Leisure trip
    • Couple
    • 2 rooms
    • Stayed 3 nights
    • Submitted via mobile

    More facilities like a spa and games would have been great !

    Breakfast was good.

    Stayed in July 2016

  • Reviewed: 17 July 2016

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Breakfasts were simple , but fresh

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 22 May 2016

    • Leisure trip
    • Solo traveller

    more food options -- though its not a deal breaker, lots of cafes close by

    location, staff (courteous, efficient, and they were glad to help with my genaral queries), "character" locale/building

  • Reviewed: 21 May 2016

    • Leisure trip
    • Solo traveller

    On my first night I was giving a room facing a street which was on weekend so it was quite noisy with sounds of people talking and scooters. Both rooms contained mosquitos and I was bitten three times during my stay. Pillows slightly hard.

    Excellent location right bang in the center of Florence, staff were friendly and helpful I had an issue with noise on my first night and was kindly provided a new room for last 2 nights. This room was away from the street no noise was prefect. Good size room and bathroom.

  • Reviewed: 28 February 2016

    • Leisure trip
    • Couple

    Hard bed, room smelled of cigarettes, shower and toilet was awkward. Linen could use an update.

    Was recommended by other travelers we ran into that were also a young couple. Reasonable price for a place to rest, breakfast and wifii. Nice spread for breakfast. Decent staff.

  • Reviewed: 16 February 2016

    • Business trip
    • Solo traveller

    My room wifi was so poor because there is a fire door between my room and AP.

    Good location near the Mercato Centrale and several economical restaurants. Easy access to the S.M. N. railroad station, bus station bound for the airport and many historical churches. Kind staffs. Clean room. Comfortable lobby.

  • Reviewed: 14 February 2016

    • Leisure trip
    • Couple

    The room was small and so was the bathroom, but very good value for the money.

    Friendly, helpful staff, very nice old building tastefully restored ( with an elevator!), good breakfast in lovely dining room, even had free wifi. I would definitely stay there again.

  • Reviewed: 31 January 2016

    • Solo traveller

    The room was in fact windowless: I mean there is the window but it is on micro-backyard side.... It is difficult in the morning when you don't know if it's still night or it's time to get up....

    Good location, friendly staff, quiet room.

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