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Reviews of Hotel Borgo Del Mare 4 stars

Via Olimpia 3, 00053 Civitavecchia, Italy

#9 of 13 hotels in Civitavecchia

Guests' Choice

Review score

Based on 332 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    7.6

  • Location

    7.6

  • Facilities

    7.6

  • Staff

    8.5

  • Value for money

    7.9

  • Free WiFi

    7.6

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Showing 1 - 75

  • Reviewed: 9 June 2018

    • Leisure trip
    • Family with young children
    • Economy Double Room - Depandance
    • Stayed 1 night
    • Submitted via mobile

    Nothing x all good

    Great location for cruise stop over. They offer free shuttle to the cruise port very reliable and comfy. They also offer paid shuttle to and from FCO airport at competitive prices!! X would defo stay again if cruising from Civitavechia again. Restaurants food was very tasty and reasonably priced.

    Stayed in May 2018

  • Reviewed: 18 May 2018

    • Leisure trip
    • Couple
    • Junior Double Room
    • Stayed 1 night
    • Submitted via mobile

    The bedroom was very small but sufficient for a one night stay

    The staff were excellent and very helpful. We arranged a pick up at the airport (extra charge) which was handy and the hotel also has (free) transfer to the Cruise port. We had our evening meal in the hotel which was very good. There isn’t much to do in the surrounding area.

    Stayed in May 2018

  • Reviewed: 8 May 2018

    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The breakfast room and the choice of food.

    The room smelled funny, and rooms are very small. Breakfast was so, so. We chose it because it was near the port and had parking.

    Stayed in April 2018

  • Reviewed: 2 May 2018

    • Leisure trip
    • Couple
    • Junior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Overall very nice hotel. The breakfast was real good. Shuttle to the cruise ship a bonus. Only problem we couldn’t figure out the air conditioner but left the window open so wasn’t to bad

    Stayed in April 2018

  • Reviewed: 23 April 2018

    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Not enough information about how things worked in the room. TV not working & air conditioning not working. Bed was extremely hard.

    It was a cosy, friendly atmosphere. Clean amenities.

    Stayed in April 2018

  • Reviewed: 27 November 2017

    • Leisure trip
    • Couple
    • Junior Double Room
    • Stayed 2 nights

    The promised transfer back from the cruiseship to the hotel on our return on November 13 did not arrive in time and we waited at the cold and windy port for almost 2 hours. Both of us got a cold because of this.

    The hotel was ok but its location is not good as in the surroundings there is absolutely nothing apart from a good restaurant which is nearby. Breakfast was good, and their restaurant was good too. We selected this hotel because the breakfast was included and because they offered the transfer from Fiumicino and to the cruiseship, this latter complimentary. But it is far from the citycenter. I don't think I would return to this hotel because of its location. t

    Stayed in November 2017

  • Reviewed: 16 November 2017

    • Leisure trip
    • Couple
    • Economy Double Room - Depandance
    • Stayed 1 night

    Transportation in the area is VERY expensive. Taxis into the center of town were 20 or 25 Euros! Loved the hotel, loved the town, irritated by the cost of taxis.

    The room was very nice - clean and plenty of room. And a lot of character.

    Stayed in November 2017

  • Reviewed: 8 November 2017

    • Leisure trip
    • Group
    • Standard Double or Twin Room
    • Stayed 1 night

    It would have been nice to be able to sit outside by a pool.

    We liked the decor in the room and the bathroom shower was great! We were happy with the driver who picked us up at the airport and brought us to the hotel...your reservation. We also enjoyed the dinner and breakfast at your hotel. The entire staff was very friendly and efficient.

    Stayed in October 2017

  • Reviewed: 28 October 2017

    • Leisure trip
    • Couple
    • Junior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Restaurant was only open one night while we were there, they were closed on the Saturday night, but we did have a nice meal there on the Sunday night.

    Easy parking, transfer to boat was complimentary. Neighbourhood was quiet.

    Stayed in October 2017

  • Reviewed: 27 October 2017

    • Leisure trip
    • Group
    • Economy Double Room - Depandance
    • Stayed 1 night

    The staff and service was excellent, friendly and the room was just as advertised. The restaurant was excellent- one of the best meals we had all vacation. They price matched without it being requested. I would stay here again anytime!

    Stayed in October 2017

  • Reviewed: 24 October 2017

    • Leisure trip
    • Couple
    • Junior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bed was a bit hard

    Very clean hotel, friendly helpful hotel personnel who were very willing to make your stay a pleasant one,free shuttle to the cruise port, excellent breakfast.

    Stayed in October 2017

  • Reviewed: 20 October 2017

    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    Yes, I left my black cap on the Hotel lounge. Can I pick it up on my next stay there please? Thx Alessandra & Alessandro

    Coming back to staying there

    Stayed in October 2017

  • Reviewed: 15 October 2017

    • Leisure trip
    • Couple
    • Junior Double Room
    • Stayed 1 night

    The price of the meal.

    A nice family owned hotel. They served dinner which I felt was a bit expense. I liked the fact that the hotel had a shuttle to the port.

    Stayed in September 2017

  • Reviewed: 3 October 2017

    • Leisure trip
    • Solo traveller
    • Junior Double Room
    • Stayed 1 night

    Unfortunately the restaurant wasn't open on the night I stayed.

    It was good being able to park the motorbike in a secure area. The private patio was also a very nice feature.

    Stayed in September 2017

  • Reviewed: 16 September 2017

    • Leisure trip
    • Couple
    • Junior Double Room
    • Stayed 1 night
    • Submitted via mobile

    The location was poor. There is nothing nearby. There was 1 seafood restaurant but we wanted a light meal only before the cruise. There is a pizzeria but the pizza was only okay. If we go back here we would choose a hotel downtown.

    The staff were friendly. Breakfast was excellent. Van to cruise ship was fast and ready when we wanted.

    Stayed in September 2017

  • Reviewed: 16 August 2017

    • Leisure trip
    • Group
    • Junior Double Room
    • Stayed 3 nights

    Location is a bit far from the station and beaches but it is only a problem if guest comes by public transport.

    Rooms look good, breakfast is tasty, staff is very very nice and helpful!

    Stayed in August 2017

  • Reviewed: 3 August 2017

    • Leisure trip
    • Couple
    • Junior Double Room
    • Stayed 1 night

    Location is a bit far away from the promenade and the city center, but it was ok since we arrived late and just wanted to eat and sleep. Shower cabin was a bit crancy.

    Nice clean room with blackout curtains and comfortable beds. Good breakfast with bread, ham, cheese, youghurt, bacon and fruits (not only sweets). Friendly staff, speaking good english. Easy to park and really good food in the hotel restaurant.

    Stayed in August 2017

  • Reviewed: 19 July 2017

    • Leisure trip
    • Couple
    • Economy Double Room - Depandance
    • Stayed 1 night

    As mentioned in the previous comment, a suggestion that the shuttle service be provided to the hotel.

    Bothe my wife and I were extremely pleased with the quality of the service. The staff was fantastic, very helpful, and willing to please. the shuttle service to the cruise was very convenient. My only suggestion is that a shuttle bus service be provided from the train station.

    Stayed in July 2017

  • Reviewed: 30 June 2017

    • Leisure trip
    • Group
    • Junior Double Room
    • Stayed 1 night

    LOCAL TRANSPORTATION COMPANY TOOK ADVANTAGE OF US BEING TOURISTS. STAFF NOT FRIENDLY OR PERSONABLE AND I SPEAK AND AM ITALIAN HERITAGE. HATE TO SEE HOW THEY TREAT THE REST OF THE WORLD

    BREAKFAST WAS EXCELLENT.

    Stayed in June 2017

  • Reviewed: 29 June 2017

    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night

    The people were wonderful. We enjoyed visiting and had dinner there. Very nice evening before leaving on a cruise. They also provided a convenient shuttle to the ship....would definitely stay again.

    Stayed in June 2017

  • Reviewed: 8 June 2017

    • Leisure trip
    • Group
    • Junior Double Room
    • Stayed 1 night

    The bathroom door opening restricted use of very limited bathroom space.

    Very helpful staff. Transfer to port great. Prompt reply to email queries. Great for a stay prior to cruise

    Stayed in May 2017

  • Reviewed: 7 June 2017

    • Group
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The room was very pokey; so was the bathroom. The wall-paper (the dado, to be more specific) was peeling off the walls, giving the room a very unloved appearance. The very small fridge was not working, so no cool drnks on arrival (Civitavecchia was quite hot) so no cool drinks, certainly no ice to cool the warm water.... Although a member of staff was notified about the not working fridge, no offer to fix it (or replacement) was forthcomong... The location of the hotel was simply horrendous. Civitavecchia is Rome's major port, so no sunny, white sand beach, for sure... there is no access to he water front (we went for a short stroll) on foot, so visitors are left roaming noisy and dirty streets, looking for a decent place to eat (town centre is quite a few kilometres away, and driving there would be out of question due to congested traffic and rather aggressive drivers on the road), or just to catch a whif of an illuding sea breeze... Finally, the hotel had a sad, almost abandoned look about it; no one could be seen around... We only saw two other guests over night.

    The lift to reach second floor. Dinner made by one of the hosts (spaghetti vongole) was quite nice. He was also pleasant, though not 'expansive in his public relations'...

    Stayed in June 2017

  • Reviewed: 4 June 2017

    • Leisure trip
    • Group
    • Junior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    No light in stairway,did not fix shower when told it was broken.Could do with a complete refurbish.

    Airport transfer breakfast was good.Transfer to ship was great.

    Stayed in June 2017

  • Reviewed: 22 May 2017

    • Leisure trip
    • Couple
    • Junior Double Room
    • Stayed 1 night

    Nothing, it was perfect

    A very reasonably priced and professional transfer from the airport which the hotel had arranged for us. Welcoming staff and a wonderful dinner which was excellent value for money and plenty of choice for our lovely breakfast. The transfer to our ship in the morning was arranged to fit in with our time schedule and again professional. Would definately recommend this to anyone sailing from Civitavecchia as opposed to staying in Rome.

    Stayed in May 2017

  • Reviewed: 12 May 2017

    • Leisure trip
    • Group
    • Junior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast room quite small with very few tables. However a good buffet breakfast is served.

    Very clean hotel with friendly and helpful staff. Room very comfortable.

    Stayed in April 2017

  • Reviewed: 22 October 2016

    • Leisure trip
    • Couple
    • Junior Double Room
    • Stayed 1 night

    well I payee(110 euro) for special transfer normally that consists of Audi.merc.bmw. not a transit van. arriving 35 mins late .. not happy . room back of hotel . cold no aircon, room had bigger in 3 star. thought after reviews breakfast great that one reasons we booked but vey disappointed .. beds hard .very but these also on review . though transit to cruise port vet good , but not worth private transfer's . and girl said I speak to manager ..about sml discount on account nop..put ground floor back of kitchen .lol. yes only there for 5 hrs but thought I would get professionals.. Awaiting then hotel to contact me .. before I review .???

    hmm I'm pleading the 5th .on this .??? not happy.

    Stayed in October 2016

  • Reviewed: 30 September 2016

    • Couple
    • Junior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very shabby location in the middle of nowhere and no excesses to the sea. Towels look like floor rugs. Very nice staff is only bright side, but that alone does not make two stars hotel into four stars, as they claim

    Stayed in September 2016

  • Reviewed: 27 September 2016

    • Leisure trip
    • Couple
    • Junior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very good selection at breakfast buffet. Transfer service from airport and to cruise terminal very efficient. Efficient and friendly staff. Will stay again

    Stayed in September 2016

  • Reviewed: 24 September 2016

    • Business trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Restaurant can be closed if not many guests

    Bacon and scrambled eggs a plus pint in Italy Beaches nearby, 20 minute leisurely walk into town. Small bar/shop 50metres.

    Stayed in August 2016

  • Reviewed: 4 August 2016

    • Leisure trip
    • Couple
    • Junior Double Room
    • Stayed 1 night
    • Submitted via mobile

    All the staff at the hotel were very nice. We arrived late and managed to get a meal in the hotel's restaurant before it closed. The Greek salad and seafood spaghetti were both good - fresh and tasty. The bed was comfortable, and the wifi connection strong.

    Stayed in August 2016

  • Reviewed: 28 July 2016

    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 1 night

    The staff were excellent and the rooms were comfortable and clean. The transfer from the airport and subsequent shuttle to the Cruise Terminal were extremely efficient.

    Stayed in July 2016

  • Reviewed: 28 June 2016

    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night

    Remote position for visiting the town Civitavecchia, not much around the hotel its self.

    Friendly helpful staff Freshly cooked food Ease of getting to the port

    Stayed in June 2016

  • Reviewed: 19 June 2018

    • Leisure trip
    • Couple
    • Economy Double Room - Depandance
    • Stayed 1 night

    Ground floor room.

    Free shuttle bus to the port. Staff friendly and helpful

    Stayed in June 2018

  • Reviewed: 1 June 2018

    • Leisure trip
    • Group
    • Economy Double Room - Depandance
    • Stayed 1 night
    • Submitted via mobile

    Location food service to airport

    Stayed in May 2018

  • Reviewed: 19 May 2018

    • Leisure trip
    • Couple
    • Economy Double Room - Depandance
    • Stayed 1 night
    • Submitted via mobile

    Ground floor room directly next to reception a little noisy but very comfortable bed.

    Very good selection at breakfast. Good choice for dinner.

    Stayed in May 2018

  • Reviewed: 3 May 2018

    • Leisure trip
    • Family with young children
    • Junior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bedding

    Staff made up for Everything!!!

    Stayed in April 2018

  • Reviewed: 17 April 2018

    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    A guy of the hotel staff keeps watching soccer game.

    Secured car parking in the hotel.

    Stayed in April 2018

  • Reviewed: 19 March 2018

    • Leisure trip
    • Family with young children
    • Junior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Small room for two people not very well equipped bathroom ie no soap for showet

    Dinner at restorant

    Stayed in March 2018

  • Reviewed: 9 March 2018

    • Leisure trip
    • Couple
    • Economy Double Room - Depandance
    • Stayed 2 nights
    • Submitted via mobile

    Drove there and got last minute accomodations, personnel was helpful and kind. Good food and great location

    Stayed in March 2018

  • Reviewed: 30 November 2017

    • Leisure trip
    • Group
    • Economy Double Room - Depandance
    • Stayed 1 night

    nothing but expensive

    Nothing but nice attitude

    Stayed in November 2017

  • Reviewed: 5 November 2017

    • Leisure trip
    • Group
    • Economy Double Room - Depandance
    • Stayed 1 night
    • Submitted via mobile

    Not in a shopping area

    Close to port

    Stayed in October 2017

  • Reviewed: 29 October 2017

    • Group
    • Junior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Can't think of any.

    Evverything. Staff are friendly & treat us like family.

    Stayed in October 2017

  • Reviewed: 21 October 2017

    • Leisure trip
    • Couple
    • Economy Double Room - Depandance
    • Stayed 1 night

    Room did not have a safe.

    Stayed in October 2017

  • Reviewed: 12 October 2017

    • Leisure trip
    • Group
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Staff was very helpful

    Stayed in September 2017

  • Reviewed: 12 October 2017

    • Leisure trip
    • Couple
    • Economy Double Room - Depandance
    • Stayed 1 night
    • Submitted via mobile

    Beds were hard

    Staff were excellent and very helpful

    Stayed in October 2017

  • Reviewed: 6 October 2017

    • Leisure trip
    • Group
    • Economy Double Room - Depandance
    • Stayed 1 night
    • Submitted via mobile

    Hotel is not as close to the port as your website says. In fact in the middle of nowhere. Terrible food in the restaurant

    Stayed in September 2017

  • Reviewed: 4 September 2017

    • Leisure trip
    • Couple
    • Junior Double Room
    • Stayed 1 night

    No comments

    Stayed in August 2017

  • Reviewed: 2 September 2017

    • Leisure trip
    • Group
    • Economy Double Room - Depandance
    • Stayed 1 night
    • Submitted via mobile

    Accommodating people! Thanks for the delicious cappuccino!!!

    Stayed in August 2017

  • Reviewed: 24 August 2017

    • Leisure trip
    • Group
    • Junior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was perfect. The staff was exceptional.

    Stayed in August 2017

  • Reviewed: 13 July 2017

    • Leisure trip
    • Family with young children
    • Economy Double Room - Depandance
    • Stayed 1 night
    • Submitted via mobile

    Few minutes walking to the sea. Better use local comuna beach for several eur.

    Stayed in July 2017

  • Reviewed: 12 July 2017

    • Leisure trip
    • Family with young children
    • Economy Double Room - Depandance
    • Stayed 1 night
    • Submitted via mobile

    Location is near the sea in a few minutes walking.

    Stayed in July 2017

  • Reviewed: 9 July 2017

    • Leisure trip
    • Couple
    • Junior Double Room
    • Stayed 1 night

    Excellent pick up from airport and delivery to cruise port

    Stayed in June 2017

  • Reviewed: 18 June 2017

    • Leisure trip
    • Couple
    • Junior Double Room
    • Stayed 1 night

    Shower unit old and very small.

    Staff very friendly

    Stayed in June 2017

  • Reviewed: 16 June 2017

    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night

    The hotel was a family run and very friendly hotel. The provided a free shuttle to the cruise ship. Much appreciated.

    Stayed in May 2017

  • Reviewed: 14 June 2017

    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Great place to stay before a cruise and great food!

    Stayed in May 2017

  • Reviewed: 5 June 2017

    • Leisure trip
    • Group
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Would have liked to be closer to city center if we had a longer stay !

    Quaint , clean & comfortable , good breakfast , friendly , helpful staff !

    Stayed in May 2017

  • Reviewed: 4 June 2017

    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Very friendly and helpful staff

    Stayed in May 2017

  • Reviewed: 22 May 2017

    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    There's bacon for breakfast.

    Stayed in May 2017

  • Reviewed: 20 May 2017

    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights

    Over priced restaurant in the evening. Too far away from town and station

    Nice friendly staff and atmosphere

    Stayed in April 2017

  • Reviewed: 17 April 2017

    • Group
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Hotel is clean small and comfortable will definitely use it again

    Stayed in April 2017

  • Reviewed: 2 February 2017

    • Couple
    • Junior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Out of the way

    One way streets doesn't help

    Stayed in January 2017

  • Reviewed: 22 November 2016

    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Location and antique charm. Excellent value.

    Stayed in October 2016

  • Reviewed: 18 November 2016

    • Leisure trip
    • Group
    • Standard Double or Twin Room
    • Stayed 1 night

    The place was very clean throughout.

    Stayed in November 2016

  • Reviewed: 16 November 2016

    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Staff was very helpful and food in the restaurant was very good.

    Stayed in October 2016

  • Reviewed: 24 October 2016

    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Wall paper peeling off in room 114 needs a little updating throughout but would definitely return

    Clean and friendly staff

    Stayed in October 2016

  • Reviewed: 12 October 2016

    • Leisure trip
    • Group
    • Junior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Excellent breakfast !

    Stayed in September 2016

  • Reviewed: 18 August 2016

    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 1 night

    Fridge(Mini bar) did not work well.

    Spacious room with a large bed.

    Stayed in August 2016

  • Reviewed: 23 June 2016

    • Leisure trip
    • Couple
    • Junior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Needs mordenising

    Just used this hotel as an overnight stay for the Grimaldi ferry and it was convenient for the night and it's parking

    Stayed in May 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 19 January 2016

    • Leisure trip
    • Couple

    The beds are very uncomfortable There was no hot water for a shower and the shower wasn't clean and the wall paper was peeling off the walls. The location is too far out of town It advertised as having a restaurant and doesn't have one

  • Reviewed: 23 October 2015

    • Leisure trip
    • Group

    Very few restaurants or sight near by, but the hotel had a very nice restaruant, and then a free shuttle to the pier.

    Excellent service, very clean, friendly staff

  • Reviewed: 18 October 2015

    • Leisure trip
    • Couple

    Unfortunately the bed was very hard and the pillows poor quality making a good night's sleep impossible.

    Friendly staff and food was good, lovely little veranda area to have a glass of wine.

  • Reviewed: 6 September 2015

    • Leisure trip
    • Couple

    The shower was dirty on the outside and the bedroom in need of modernising. We tried to eat outside but were plagued by cats.

    The location was ideal for pre cruise and the collection from the airport and shuttle to the ship was excellent.

  • Reviewed: 6 August 2015

    • Leisure trip
    • Couple

    Not on water or view of water (deceived by name "del Mare." Closest beach half mile away. Spare and basic.

    Good value for price. Sent van (at additional cost) to pick us up at Rome ( Fiumincino) Airport. Free van to cruise ship terminal in morning.

  • Reviewed: 15 July 2015

    • Leisure trip
    • Couple

    The location was a bit further from the cruise terminal than we had expected but the hotel has a shuttle or will arrange transport.

    The room was well appointed and there is a good restaurant at the hotel. The restaurant and reception staff were very helpful but the owner/manager could improve his people skills a bit for tired travellers.

  • Reviewed: 12 July 2015

    • Leisure trip
    • Group

    Nothing

    Staff were very obliging even picked us up when we couldn't get a taxi.. Location would have been ok if any taxis in cittivechia but they were practically none existant !

There are also 31 reviews without text. These impact the overall review score.

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