Via Panfilo Castaldi 16, Stazione Centrale, 20124 Milan, Italy
#301 of 444 hotels in Milan
Guests' ChoiceBased on 562 hotel reviews
7.7Cleanliness
8.2
Comfort
7.9
Location
8.4
Facilities
7.5
Staff
8.9
Value for money
7.6
Free WiFi
8.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 15 April 2024
Ewa
PolandGreat value for money - very good location, the room was clean, breakfasts were tasty. Very friendly and helpful staff, especially the gentleman on the reception (night shift) :) there is a huge and beautiful park very near :)
Stayed in April 2024
Reviewed: 5 April 2024
Indrek
EstoniaStaff was very helpful, good location, clean. We liked it a lot
Stayed in April 2024
Reviewed: 5 April 2024
Iwona
United KingdomGreat stay for a family. Great staff. Pitty about loud trams outside, even at night.
Stayed in April 2024
Reviewed: 3 April 2024
Regimantas
LithuaniaNo sound proof the train station is very close to hotel.
Very clean and good location
Stayed in April 2024
Reviewed: 2 April 2024
Walter
MexicoBreakfast is ok, but could improve
I liked the great attention given to me by the hotel’s staff. They provided recommendations, listened to my requests and tried to address them.
Stayed in March 2024
Reviewed: 1 April 2024
Dilly
SwitzerlandFriendly staff and extremely clean room. Worth it if you’re on a budget.
Stayed in March 2024
Reviewed: 19 March 2024
Thomas
IrelandHotel was basic but perfect for our one night stay. The breakfast was very basic and I'd probably eat out if I stayed there again.
Staff were very friendly and the hotel was very clean.
Stayed in February 2024
Reviewed: 15 March 2024
Anna
Greecethe building is quite old and the siphons in the bathroom smelled beyond tolerance, our window cover on the balcony door had broken so it was left open.
the room was comfortable, the staff was helpful, good wifi and had a good location near the metro
Stayed in March 2024
Reviewed: 11 March 2024
Svetlana
Hungaryfor hand washing add a dispenser with liquid soap)
The room was clean, spacious in size, new furniture. The room was very warm and comfortable. The hotel has friendly and helpful staff, after check-out it was possible to leave luggage until the evening without any problems. Breakfast is quite tasty and full (without hot dishes), fresh pastries, tea, coffee. We recommend it for a vacation.
Stayed in March 2024
Reviewed: 10 March 2024
Ana
CanadaStaff, very friendly
Stayed in March 2024
Reviewed: 10 March 2024
Karina
FinlandThere was a a bit of humidity in bathroom, but it is very usual in Italy, no surprise or discomfort about it. There was no humidity in the room though and no mould anywhere.
Very friendly stuff and perfect location. The tram is just next to door and 2 metro stations 5 min walk. There is a good middle size supermarket just on opposite side of the street. Breakfast was good and good value for money. The room was clean and comfortable for two persons. There was hot water in shower all the time.
Stayed in March 2024
Reviewed: 25 February 2024
Shruti
NetherlandsStayed for two nights, location is perfect for city stay Staff is friendly, facilities are good Not soundproof, traffic noises at night
Stayed in February 2024
Reviewed: 24 February 2024
Ipek
TurkeyNo elevator
Close to the Milano Centrale and Duomo, clean room, kind staff
Stayed in February 2024
Reviewed: 14 January 2024
Luc
MexicoThe tourist tax to be paid cash only.
Good location, friendly staff, clean and nice amenities.
Stayed in January 2024
Reviewed: 4 January 2024
Cristina
United KingdomClean and comfortable
Stayed in January 2024
Reviewed: 29 December 2023
Sirarpi
FranceThe only thing that spoiled the impression is the smell from the toilet, which was also clean.
Everything was perfect ! Very friendly staff. The room and bathroom was clean. Thank you for comfortable stay!
Stayed in December 2023
Reviewed: 28 December 2023
Dubouskaya
PolandGood hotel with an excellent location! Nice breakfast with tasty coffee!
Stayed in December 2023
Reviewed: 18 December 2023
Astghik
ArmeniaThe walls of the rooms were very thin. I heard the cough of my neighbours)). The building hadn't elevator.
Managers of the hotel are very kind. Breakfast is good. Room was very warm in December.
Stayed in December 2023
Reviewed: 11 December 2023
Tatev
ArmeniaThe only bad thing was that the breakfast was before 9:30 (At least it should have been before 10:30). Also, I had asked for a quiet room, but the room was next to the stairs and the elevator, which in itself made it impossible to be quiet. But it is a very good option for that price.
The staff was very friendly․ They let me check in very early and provided the room, the breakfast was quite good. The area was quiet.
Stayed in October 2023
Reviewed: 3 November 2023
Lat
United StatesIt can get a little loud at night with party goers on the street over. The tran runs under your window, so that can be a bit noisy if you're a light sleeper. There were not many variety for breakfast, but what they had year got you going. During the booking process, I included 2 adults and 1 kid. However, no second bed was available for kid, so all 3 of us had to sleep on one bed.
The hotel was cute, and the staff was very helpful.
Stayed in September 2023
Reviewed: 27 October 2023
Stephen
United KingdomWould have preferred beverages included as part of breakfast rather than an additional low cost purchase.
The breakfast offered a good selection of items including cereals, fruit juices, croissants, bread rolls, meats, cheeses, eggs, pastries, jams & water. Our room was comfortable and clean and had double glazing which softened noise of the trams which started around 06-00. The staff were pleasant and friendly.
Stayed in October 2023
Reviewed: 22 October 2023
Anna
Poland1. Outstanding Service: The staff was incredibly friendly and accommodating. They went above and beyond to make my stay comfortable. 2. Clean and Comfortable Rooms: the room was spotless, well-maintained, with the most important things needed for a good stay. 3. Tasty breakfast: The breakfast buffet was a highlight, and the quality of the food was top-notch, especially coffee and fresh bread every morning. 4. Convenient Location: The hotel’s location was perfect, with easy access to nearby attractions, central station, shopping, and dining options.
Stayed in October 2023
Reviewed: 18 October 2023
Jasmiina
Finlandthe breakfast could’ve had more options for vegetarians, rooms were very small
location was good for us, friendly staff
Stayed in August 2023
Reviewed: 12 October 2023
Amanda
SwedenBeds were very small and super hard.
Good location. Friendly staff.
Stayed in October 2023
Assisi, Italy
Castelvecchio, Italy
Arad, Romania
Baška, Croatia
Broken Hill, Australia
Shanghai, China
Hagen-Dahl, Germany
Porto, Portugal
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content