Reviews of Best Western Hotel Piccadilly This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Via Magna Grecia,122, San Giovanni, 00183 Rome, Italy
#571 of 978 hotels in Rome
Guests' ChoiceReview Score
Based on 232 hotel reviews
8.2Score breakdown
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Cleanliness
8.6
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Comfort
8.4
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Location
8.4
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Facilities
8.2
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Staff
9.2
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Value for money
7.6
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Free Wifi
8.8
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Reviewed: September 20, 2025
Fiona
United Kingdom17 Reviews7.0“Good two days before travelling through Italy.”- • Leisure trip
- • Couple
- • Classic Double or Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
Seemed to be in an industrial / or run down area.
Clean and friendly staff. Metro nearby
Stayed in September 2025
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Reviewed: August 29, 2025
Gerardine
Ireland14 Reviews7.0“Nice clean hotel but room and ensuite very small. Breakfast basic.”- • Leisure trip
- • Family with young children
- • Comfort Triple Room
- • Stayed 3 nights
Room was very small especially the ensuite. The ensuite had all the facilities but it was difficult to move around - it was so tight. The bedroom was also very tight. Breakfast was OK but not exceptional. Staff were not very engaging and never checked if guests were OK or if there was something they needed.
The Wifi was reliable. The bed was very comfortable. The room and facilities were very clean. The shower was powerful. The receptionist who checked us in was very helpful and friendly - not sure of her name but she had dark hair and glasses.
Stayed in August 2025
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Reviewed: July 17, 2025
Chioma
Nigeria16 Reviews8 helpful votes8.0“Great location”- • Leisure trip
- • Family with young children
- • Classic Double or Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
At the entrance, you need to climb four steps to reach the elevator that takes you to the reception. Not too easy if you have very heavy luggage.
Lovely breakfast. The scrambled eggs were great. The service was wonderful. Gianfranco at the restaurant was very helpful. I loved the availability of a balcony and spacious windows. Very close to the metro and Basilica San Geovani.
Stayed in July 2025
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Reviewed: June 23, 2025
Thaddeus
United States21 Reviews1 helpful vote9.0“Good value, excellent location away from touristy chaos.”- • Leisure trip
- • Solo traveler
- • Classic Double or Twin Room
- • Stayed 3 nights
I did find the bed and pillow to firm for my perefernces.
I found the hotel was in an excellent location relatively close to the Metro and trams (about 500m walk). The room was comfortable and as it was mid-June the A/C worked very well. I also like that this hotel is farther from the hordes of people and very touristy venues.
Stayed in June 2025
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Reviewed: June 19, 2025
Tucker
United Kingdom2 Reviews8.0Very Good- • Leisure trip
- • Travelers with friends
- • Classic Double or Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
Probably not very good for customers with mobility issues. Alot of steps to front desk
Good location, breakfast was very nice with a good selection. Staff were friendly and the welcome drink with nibbles was a nice addition.
Stayed in June 2025
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Reviewed: June 5, 2025
Ankita
India2 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Family with young children
- • Comfort Triple Room
- • Stayed 3 nights
- • Submitted from a mobile device
The housekeeping services were not good. Despite keeping the card on the pillow (mentioning to change our bedsheets), the bedsheet wasn't changed for 3 nights.
The room was decent. Location is good as well. Receptionists were really nice and helpful. Breakfast spread was disappointing, not many options. And the weirdest thing was that the waiters in the restaurant would ask everyone what coffee they wanted and serve them, but never once came to us in 3 days of our breakfast ! Not sure why.
Stayed in May 2025
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Reviewed: May 21, 2025
Stacy
Ireland25 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Group
- • Classic Double or Twin Room
- • Stayed 1 night
N/A
Booked for a short one night stay while attending a concert at a nearby venue so did not spend very much time in the hotel as I had to leave early for an early morning flight but overall a good experience for the few hours I was there.
Stayed in April 2025
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Reviewed: May 2, 2025
Anthony
South Africa6 Reviews2 helpful votes7.0Good- • Leisure trip
- • Family with young children
- • Classic Double or Twin Room
- • Stayed 5 nights
- • Submitted from a mobile device
Walls of the room were very thin as could hear the other guests extra curricular activies late at night
Free coffee machine in the reception and very friendly staff
Stayed in May 2025
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Reviewed: April 21, 2025
Robin
United Kingdom7 Reviews9.0“Very enjoyable. Would certainly come back.”- • Leisure trip
- • Couple
- • Classic Double or Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
Breakfast was fine. No greeting when we arrived and had to work out what we had to do ourselves. No hot beverages offered, had to ask for tea towards finishing breakfast on first day. We took our own hot chocolate from the foyer machine the 2nd day
Excellent greeting by all reception staff eveytime we came in and left the building who ever was on duty. All the team were very polite and professional.
Stayed in April 2025
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Reviewed: April 7, 2025
John
United Kingdom6 Reviews1 helpful vote9.0“Clean and comfortable and good location.”- • Leisure trip
- • Couple
- • Classic Double or Twin Room
- • Stayed 7 nights
- • Submitted from a mobile device
Aircon did not work. Small single lift was congested.
Stayed in April 2025
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Reviewed: March 19, 2025
Andrew
Netherlands17 Reviews3 helpful votes7.0“Reasonable hotel in Rome”- • Leisure trip
- • Family with young children
- • Classic Double or Twin Room
- • Stayed 5 nights
- • Submitted from a mobile device
Staff could of been more personal.
Breakfast was good
Stayed in March 2025
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Reviewed: March 18, 2025
Mert
Germany32 Reviews4 helpful votes8.0Very Good- • Business trip
- • Solo traveler
- • Classic Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Staff is very nive and helpful.
Stayed in February 2025
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Reviewed: January 29, 2025
Simona
Slovenia3 Reviews8.0Very Good- • Leisure trip
- • Couple
- • Classic Double or Twin Room
- • Stayed 3 nights
Although I asked for some vegan food for breakfast, they didn't have a lot of vegetables, only pastries. Since I don't eat sugar and gluten, I didn't have many options.
Location
Stayed in January 2025
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Reviewed: January 18, 2025
Mary-jane
Italy5 Reviews8.0“Enjoyable stay”- • Leisure trip
- • Couple
- • Classic Double or Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
The walls are a bit thin, you can hear other guests sometimes. You need to go up a half flight of stairs to reach the lift, so if you have heavy suitcases you may need assistance from the hotel team.
Lovely staff, perfectly located. Comfy, cozy bed.
Stayed in December 2024
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Reviewed: January 5, 2025
Keren
Australia17 Reviews1 helpful vote8.0“Rome holiday”- • Leisure trip
- • Family with young children
- • Classic Double or Twin Room
- • Stayed 4 nights
- • Submitted from a mobile device
If you don't speak Italian, you feel 'different ' when you go to breakfast or the little drinks area.
Location, staff in reception were very helpful
Stayed in January 2025
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Reviewed: December 21, 2024
Armi
Germany11 Reviews2 helpful votes9.0“Overall we loved our stay and would book again here”- • Leisure trip
- • Family with young children
- • Comfort Triple Room
- • Stayed 3 nights
- • Submitted from a mobile device
We traveled with a baby stroller and the elevator is a bit small so it gets tricky to fit everything.
Love the location, central, easy to reach, safe, lots of bars, ice cream shops, shops etc. The staff very smily and helpful.
Stayed in November 2024
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Reviewed: November 11, 2024
Daniel
Italy47 Reviews8 helpful votes8.0Very Good- • Leisure trip
- • Family with young children
- • Comfort Double or Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
The stairs going to the reception it’s not one floor and you have to take two elevators and a couple of stairs with your luggage so not comfortable
Rooms were OK
Stayed in November 2024
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Reviewed: October 30, 2024
Allen
United Kingdom9 Reviews8.0“Enjoyable say, be prepared for a LOT of walking 😂”- • Leisure trip
- • Couple
- • Classic Double or Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
Lots of stairs into the reception before getting to a lift.
More Italian location. Surrounding area had friendly people and good eating facilities. Bus into central very easy to use
Stayed in October 2024
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Reviewed: October 22, 2024
Cindy
United Kingdom1 review8.0Very Good- • Leisure trip
- • Solo traveler
- • Classic Single Room
- • Stayed 3 nights
- • Submitted from a mobile device
It was really nice to stay at piccadilly. Receptionists were attentive and friendly staff wery welcoming. I loved view from window while I was having breakfast. Breakfast were delicious. Definitely coming back again. Thanks for having me 🤗
Stayed in October 2024
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Reviewed: October 15, 2024
Anand
India13 Reviews9.0“Small but nice hotel”- • Leisure trip
- • Couple
- • Classic Double or Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
Location is far from city but well connected It on the main road hence noisy
Small but nice hotel
Stayed in October 2024
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Reviewed: September 30, 2024
Attila
Hungary40 Reviews2 helpful votes9.0Wonderful- • Leisure trip
- • Couple
- • Classic Double or Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
If your room is looking on the main road than it is a noisy a little bit.
Location, staff etc...
Stayed in September 2024
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Reviewed: September 27, 2024
Bloom
United States9 Reviews9.0“ovewerall this was a typcial European hotel. Staff were courteous and helpful.”- • Leisure trip
- • Couple
- • Classic Double or Twin Room
- • Stayed 4 nights
Free breakfast
Breakfast was excellent but we had to pay for it. All of the BW's we've stayed at provide free breakfast and it stated this one did as well, but they said there was an 8 Euro charge per person per day.
Stayed in September 2024
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Reviewed: September 25, 2024
Francisco
Panama6 Reviews9.0“Hotel Review”- • Leisure trip
- • Family with young children
- • Comfort Triple Room
- • Stayed 4 nights
- • Submitted from a mobile device
The many stairs
Good location, clean and comfortable; nice staff
Stayed in September 2024
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Reviewed: September 13, 2024
Natia
Georgia8 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Couple
- • Classic Double or Twin Room
- • Stayed 5 nights
room service was perfect
Stayed in September 2024
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