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Reviews of Hotel Capitol 3 stars

Via Enrico Fermi 13, 56126 Pisa, Italy

#41 of 50 hotels in Pisa

Guests' Choice

Review score

Based on 283 hotel reviews

7.3

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    7.7

  • Location

    8.8

  • Facilities

    7.1

  • Staff

    7.8

  • Value for money

    7.5

  • Free WiFi

    8.1

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Showing 1 – 25

  • Reviewed: 23 April 2024

    7.0
    Our 1 night stay
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Did not like the check in, the reception was closed and we didn't know what to do, after calling the receptionist he informed a password to open the door. Inside there was a card with our name on it. Did not like the breakfast options. Room a bit outdated The elevator was not working and we were on the 3rd floor.

    I liked the location Liked the cleanliness of the room The room size

    Stayed in April 2024

  • Reviewed: 21 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night

    Great location very close to Leaning Tower. Superb service from the staff. Usefull, very kind. A 10 for them. Pisa is a lovely town.

    Stayed in March 2024

  • Reviewed: 1 April 2024

    8.0
    We had a great stay
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 2 nights
    • Submitted via mobile

    We enjoyed our stay, location, WiFi and cleanliness was good

    Stayed in April 2024

  • Reviewed: 19 February 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 3 nights
    • Submitted via mobile

    One flat pillow

    Location, friendliness of the staff, very clean.

    Stayed in February 2024

  • Reviewed: 26 September 2023

    8.0
    Spotless room and breakfast bar with great coffee,would be happy to stay again.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    Missed having tea/coffee making facility. Hotel room fire door make a noisy clunky when they close.

    Great location for Centre and Tower.Train station easily walkable. No traffic noise at all. Staff great...looked after suitcases on checkout.

    Stayed in September 2023

  • Reviewed: 17 September 2023

    6.0
    Basic and for the most part unmanned. However comfortable, well located and had air con.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Rarely anyone around! Quite strange. Hotel closed and kicked when we arrived (even though we’d agreed on time of arrival). Had to ring to be jet in. Didn’t see any other guests. Rarely any staff around. A but if a ghost hotel

    Good location. Facilities a little basic but bed comfortable and shower worked fine!

    Stayed in September 2023

  • Reviewed: 9 September 2023

    7.0
    Fair stay in center of Pisa
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    We had good communication with chat. Room was fine, beds comfortable. Nothing missing, fair room. Good location, 10-15 minutes walk from city center and Leaning Tower.

    Stayed in September 2023

  • Reviewed: 4 September 2023

    8.0
    Great location in walking distance to the Tower of Pisa and local bars and restaurants
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night

    Nothing

    Location was great band it had private off road parking which I liked. Room was fine and price was not expensive.

    Stayed in September 2023

  • Reviewed: 2 September 2023

    8.0
    All sleep very well after a day of sightseeing
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    Shower could be bigger!

    The location is fantastic to see the main sites in Piza. Clean & tidy & did the job!

    Stayed in September 2023

  • Reviewed: 18 August 2023

    6.0
    Good Clean Reasonably Priced hotel location
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 3 nights
    • Submitted via mobile

    The wide screen tv in our room was all in Italian and a few channels so did not use. The beds were hard, and the breakfast was an additional payment at the end of stay.

    Location was good for local restaurants and the tower. The room was clean and functional. Really appreciated the air conditioning, and the extra bathroom supplies.

    Stayed in August 2023

  • Reviewed: 15 August 2023

    8.0
    Nice and clean hotel with good location.
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Only one pillow each and no tea-making facilities in the rooms. There was no views outside due to orientation of the building which was a mino hing snce it was near sights.

    The bedroom and communal areas were nice and clean. The location was exceptional as it was close to the sights in Pisa and the river Arno.

    Stayed in July 2023

  • Reviewed: 30 July 2023

    7.0
    Very pleasant
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    No mini fridge to keep liquids cool- no Kettle, tea/ coffee

    Clean, comfortable, AC, very helpful/ friendly staff👍

    Stayed in July 2023

  • Reviewed: 30 July 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    Location a short walk away from the tower. Hotel was clean and had parking. Family room had bunk beds for the kids. We only stayed one night and was perfect for us.

    Stayed in July 2023

  • Reviewed: 30 July 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The room was a bit noisy, when other quests walked in and out of their rooms, I recommend earplugs for light sleepers. There could be more hangers or hooks for hanging clothes.

    Nice and clean room, good air conditioning. Great location about halfway between the train station and the tower of Pisa.

    Stayed in July 2023

  • Reviewed: 27 July 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    The only downside was the size of the bathroom. It was very tiny and you could not change inside it.

    There was an option to store luggage Incase you are early or have to check out and keep luggage somewhere for a few hours. It was also very brilliant location wise. The room was fine and clean.

    Stayed in July 2023

  • Reviewed: 22 July 2023

    7.0
    Fine for overnight
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Very small bathroom Needs a vending machine for late night people

    Clean Not too far from the station Air conditioning worked but was a little slow Tv worked The shower was pretty small so I didn’t have one but bidet was fine Late night check in with code worked fine

    Stayed in July 2023

  • Reviewed: 22 July 2023

    6.0
    Okay.. can be better.
    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 6 nights

    There was a cold breakfast of standard items all day for breakfast. Lack of communication, throughout. The bedsheets weren't changed for the entire duration of the 1-week stay. The rooms were tiny for the cost we pay. No common areas ;

    Location! Ideally located and easily accessible to all prime locations in Pisa. Easy to access from all prime spots within Pisa.

    Stayed in July 2023

  • Reviewed: 13 July 2023

    6.0
    Fine for what we needed it for
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    Staff availability

    Convenient for a stay close to airport . Room clean but small

    Stayed in July 2023

  • Reviewed: 12 July 2023

    8.0
    Good place to stay for a few days when you need a clean room and basic stuff.
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 4 nights

    The doors are very noisy so you can hear the other guests movement as well when they leave or arrive. I would suggest to fix the plaster in the bathroom.

    I stayed here second time so I knew this place well. The location is great and the area is safe, also I am comfortable with the agreements. The staff very kind and cooperative. The room is simple, clean and has everything you need for a few days. New air condition system has just installed, so the room is overall fine.

    Stayed in July 2023

  • Reviewed: 9 July 2023

    8.0
    To recommend for a short stay in Pisa!
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    Water leaking from the A/C machine.

    The location. Only 10 minutes away from Pisa tower and easy access from the airport and the train station. Friendly guy. The air conditioning !!

    Stayed in June 2023

  • Reviewed: 6 July 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Outdated

    Clean hotel and friendly personal

    Stayed in July 2023

  • Reviewed: 28 June 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Lack of glasses and additional amenities in the room as glasses or cups

    Modern style

    Stayed in June 2023

  • Reviewed: 25 June 2023

    6.0
    Decent location, okay for two nights, clean.
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    The one thing that I didn't like at all was the fact that there was only one pillow and it was really thin. A lot of hotels have backup additional pillows in a closet but this one did not. The towels were some strange thin material. I think there were these pieces of material that seem like pillowcases but I think they were hand towels? My wife complained to me that there was no place in the bathroom like a shelf to put anything. We had to leave at 7. An hour before breakfast started which we paid for. The person at the desk told us that the cab ride was 15 Euro to the airport. Maybe prices went up or maybe the taxi driver ripped us off it was over 21 Euro. Also when we got in our taxi the gentleman wanted cash. But our desk person said they take credit cards. Eventually the taxi driver said okay okay I can do cards. The taxi driver was pretty much miserable the whole time. Unrelated to the hotel. The taxi driver asked us" where to" at the very beginning and I said "the station " my wife immediately said no "the airport". So he drove and I think once we passed the train station he re-entered the airport so I think we paid for two separate taxi rides. No receipt was offered. I did not tip him. ( The desk gentleman did warn us that there was only one taxi company)

    Location, when the desk person got there they were attentive and friendly. The air conditioner was new and cold. The place was clean and freshly painted. For one night the hotel was fine. ( Except for the pillows)

    Stayed in June 2023

  • Reviewed: 24 June 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 2 nights

    the wall transfer the sound . so you can hear everything around including the house keeping starting at 7 am makeing very very very large noise which can wake dead pepole

    location , clean , good value

    Stayed in June 2023

Showing 1 – 25

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