Viale Papa Giovanni XXIII 12, 24121 Bergamo, Italy
#11 of 26 hotels in Bergamo
Guests' ChoiceBased on 811 hotel reviews
8.5Cleanliness
8.9
Comfort
8.8
Location
9.5
Facilities
8.4
Staff
9.2
Value for money
8.1
Free WiFi
8.6
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End of dialog contentReviewed: 23 April 2024
Marc
AustraliaNA
Great location, friendly staff
Stayed in April 2024
Reviewed: 23 April 2024
Daniel
United StatesThe rooms are too small for a kingside bed. There is not enough room to hang cloth or drowers to store them. Plus, there is no room to store the luggage.
The bathroom was very clean and comfortable
Stayed in April 2024
Reviewed: 22 April 2024
Jemma
United KingdomWe found 3 mosquitos in our room and there was a smudge next to the bed where there had clearly been one squashed before we'd used the room so there is clearly a problem with mosquitos there. Random, but the toilet roll holder is across the other side of the room from the toilet. I don't think it was a value for money stay.
It was a very good location for us, between the train station and the upper city. A fantastic pizza restaurant across the street as well! The staff were great and let us store our luggage whilst we went out for the day. We had a free upgrade on our room which was really nice. The bed was firm, which we like and there was air conditioning.
Stayed in April 2024
Reviewed: 20 April 2024
Chris
United KingdomNothing
Good location and staff very efficient and friendly. Room very clean.
Stayed in April 2024
Reviewed: 18 April 2024
William
IrelandBar
Breakfast was good.. Hotel location and price.
Stayed in April 2024
Reviewed: 16 April 2024
Ian
United KingdomRoom was clean and very comfy. Breakfast was excellent. Bergamo as a town is a real gem.
Stayed in April 2024
Reviewed: 16 April 2024
Theleefamily
United KingdomRoom furnishings fine, but a little dated.
Great location, helpful staff, hotel facilities are good.
Stayed in April 2024
Reviewed: 16 April 2024
Marco
United KingdomNothing.
Family room 2 beds very spacious. Very modern style, very quiet and comfortable.
Stayed in April 2024
Reviewed: 14 April 2024
Camilla
AustraliaNo complaints
The staff were very helpful, the room was spotless and location was an easy walk to restaurants and train station. Bed was very comfortable.
Stayed in April 2024
Reviewed: 14 April 2024
Fidelma
IrelandFantastic hotel, great location and the staff were all so friendly and helpful
Stayed in April 2024
Reviewed: 11 April 2024
Christopher
United KingdomOne bedroom was a little tired, with a small bathroom.
Very pleasant, helpful staff. Good location, just a short walk from the train station. Good breakfast, with plenty of choice.
Stayed in April 2024
Reviewed: 8 April 2024
Dominika
PolandUnfortunately the AC was not working at all. During the night it was almost impossible to sleep because it was too hot, even with an open balcony window. In the morning we had to close the windows because of the noice. You can also hear people in neighboring rooms
It was clean and very comfortable, bed had a decent size, and room had a small balcony with chairs and table. Internet was working fine and the staff was helpful. 10/10 location.
Stayed in April 2024
Reviewed: 7 April 2024
Leanne
AustraliaBest breakfast! Choice was amazing. Staff were friendly.
Stayed in April 2024
Reviewed: 6 April 2024
Alexander
DenmarkCentral location, easily reachable from the ariport. Friendly and helpful staff
Stayed in March 2024
Reviewed: 4 April 2024
Alexandra
FinlandNothing
The hotel offers meticulously designed rooms with traveler-friendly details and a prime location surrounded by restaurants, shops, and charming streets. Highly recommended for a memorable stay.
Stayed in April 2024
Reviewed: 1 April 2024
Laurentiu
RomaniaMy wife needs vegetable milk on breakfast but only option was soy (no other options, like almount milk, rise or coconut)
Friendly location (direct bus from the airport to the hotel, great position in Citta Bassa), Very nice room (recent decorated, i think) with a big bed (200×180) and a comfortable mattress, Cleaning service was very good (on one of the days even benefited from 2 services), Breakfast very varieted.
Stayed in April 2024
Reviewed: 1 April 2024
Justin
United KingdomFab
Fab
Stayed in March 2024
Reviewed: 1 April 2024
Ansku
FinlandExcellent location. Room was very clean and big. The staff was very helpful and friendly.
Stayed in April 2024
Reviewed: 27 March 2024
A
BelgiumMy room was not rennovated. Though comfortable, I would not rate 4 star. The breakfast room was unwelcoming and there was not a single window.
Great for exploring città bassa and shopping , walking distance from station. I had requested a quiet room, which they gave me, with courtyard view. The restaurant that they recommended was excellent!
Stayed in March 2024
Reviewed: 25 March 2024
Banu
TurkeyMy stay at the Hotel Cappello D'Oro was pleasant. The room service and cleaning were exceptional and the staff were friendly and willing to assist at any time. Even though I was on a business trip, I had the opportunity to visit the major tourist attractions, which were all within a 15-20-minute walking distance. I would highly recommend the hotel and its facilities to anyone planning to visit Bergamo.
Stayed in March 2024
Reviewed: 25 March 2024
Ilze
LatviaGood location, friendly staff.
Stayed in March 2024
Reviewed: 24 March 2024
Juli612
BulgariaThe location is perfect, the staff is nice, the rooms are clean and comfortable, the breakfast is good, everything was perfect
Stayed in March 2024
Reviewed: 24 March 2024
Tommaso
Switzerlandexcellent staff, good location and very good restaurant!
Stayed in March 2024
Reviewed: 20 March 2024
Lorraine
United KingdomNothing at all
Staff were exceptionally welcoming, polite and helpful. Nicely decorated and a high standard of cleanliness. Rooms comfortable.
Stayed in March 2024
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