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Reviews of Hotel Carlton 3 stars

Piazza Sacrati, 44121 Ferrara, Italy

#7 of 31 hotels in Ferrara

Guests' Choice

Review score

Based on 898 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    8.7

  • Location

    9.6

  • Facilities

    8.7

  • Staff

    9.1

  • Value for money

    8.6

  • Free WiFi

    8.9

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Showing 1 - 72

  • Reviewed: 10 May 2018

    8.8
    Good stay in the city
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights

    Nice hotel with a good breakfast in a central location. Middle of the city center so sites are within walking distance. They also provide bikes, that was fun.

    Stayed in May 2018

  • Reviewed: 29 January 2018

    9.2
    Very good and modern hotel
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The parking car was really small but in front of the hotel

    Excellent breakfast Close to the castle and the city center Very kind staff Everything clean

    Stayed in January 2018

  • Reviewed: 29 January 2018

    8.3
    The hotel has very friendly staff and offers a very good and...
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    The only small fault I can mention is that noise from other rooms (above) and the corridor was quite audible.

    The hotel has very friendly staff and offers a very good and varied breakfast. The rooms are clean and especially the WIFI is great (although there is some work in setting it up, registering, etc.). Fastest WIFI I ever had in a hotel I think.

    Stayed in January 2018

  • Reviewed: 20 November 2017

    9.2
    A great place to stay if you want to explore Ferrara.
    • Business trip
    • Group
    • Double Room or Twin Room (1 Adult)
    • Stayed 4 nights

    The cooked food in the breakfast was not so warm & the coffee was awful (though if you asked the staff, they made you a nice one). The hotel bar was very limited, but you did not have to go far from the hotel to find excellent bars. The car parking whilst secure was difficult as you had to cross the street and use a car-lift with the attendance of the hotel staff both arriving & departing.

    The location of the property was ideal to see the city centre and all the wonderful places. there were restaurants, shops & bars immediately outside the hotel. The bed was very comfortable & the shower was excellent.

    Stayed in November 2017

  • Reviewed: 22 October 2017

    8.3
    Good location, professional service.
    • Leisure trip
    • Solo traveller
    • Double Room or Twin Room (1 Adult)
    • Stayed 1 night

    The prompt attention and resolution of an issue with my room, being offered a choice of other available rooms, and help with moving my luggage after I'd looked at the various options and made my decision. The location is good - walkable from the railway station and near the centre and the tourist attractions. There is a choice of restaurants on the same square.

    Stayed in October 2017

  • Reviewed: 13 June 2017

    6.7
    Good for a one night stop over
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Room overlooked railway station, pool and terrace very poor

    Great for a one night stop over, good value food in restaurant. Air conditioning wasn't very good so the room was very warm

    Stayed in June 2017

  • Reviewed: 31 May 2017

    9.2
    Great location just a few minutes walk from the Castle and...
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    Nothing.

    Great location just a few minutes walk from the Castle and Main Square. Nice buffet breakfast as well. Big rooms with lots of space and a huge bed. Plenty of bars and restaurants in the immediate vicinity.

    Stayed in May 2017

  • Reviewed: 26 May 2017

    9.2
    Excellent location and brilliant breakfast
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    A few very minor things which are not worth mentioning

    The rooms are spacious and comfortable. Tea and coffee are available in the rooms, which is unusual on the continent. There is also a coffee bar downstairs. The breakfast is one of the best with an excellent and varied choice. We had stayed before and were happy to return. A bonus is that there is a secure car park - a bonus for a city centre hotel. The hotel is located very close to the centre and there is an excellent restaurant in the square right by the hotel.

    Stayed in May 2017

  • Reviewed: 25 May 2017

    10
    Contemporary style in ancient building
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing at all!

    We made a last minute booking and were welcomed warmly. As we had a high end rental car, secure parking was vital. At little extra cost this was provided, right next door to the hotel, accessed via an elevator onto which we drove the car for its underground stay. Reception and breakfast staff genuine and pleasant, very stylish modern decor in very old building a real plus for us.

    Stayed in May 2017

  • Reviewed: 22 April 2017

    9.6
    Great locational and nice hotel. Not impressed with the cross on our bedroom wall!
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    It's a multi-national hotel with guests from all cultures and religions. It's 2017 and we didn't appreciate the cross on the wall in our bedroom (took it down immediately).

    Comfy bed, great breakfast, very clean, night and early morning staff especially friendly, free coffee and well located. Gym a bit small but was possible to workout.

    Stayed in April 2017

  • Reviewed: 25 March 2017

    4.6
    Clean room.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Room lacked some basics, such as facial tissues. Uneven quality of reception staff. Hotel seemed more geared towards business travellers and groups.

    Clean room. Very good breakfast

    Stayed in March 2017

  • Reviewed: 9 September 2016

    9.6
    Just Fantastic!!
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night

    Nothing to comment, maybe the garage entrance is not so big, but the staff is helping you during the parking :-) It was just great to stay there!! For sure we will stop soon there :-)

    Staff was fantastic. Breakfast was really nice. Friendly atmosphere and really nice city!!

    Stayed in August 2016

  • Reviewed: 17 August 2016

    8.8
    Located at the border of the historic centre, accessible by...
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    Had to call reception to turn on A/C at night.

    Located at the border of the historic centre, accessible by car, offering both public and private parking places.

    Stayed in August 2016

  • Reviewed: 14 August 2016

    9.6
    Comfortable sleep in city center
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Shower could be better - when you open the glass door you end up wetting everything around you which can be annoying.

    Rooms are spacious and comfortable, bed is great and breakfast has a wide selection of everything. Staff is really nice and everything is clean.

    Stayed in August 2016

  • Reviewed: 11 August 2016

    10
    great hotel
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    it was all good

    everything, the room was nice, great price. The breakfast was really great, the bed was good, the bathroom was good the staff was good

    Stayed in August 2016

  • Reviewed: 12 June 2018

    8.3
    Excellent short stay in a beautiful city
    • Leisure trip
    • Group
    • Double Room or Twin Room (1 Adult)
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Hotel in excellent position. Lovely breakfast.

    Stayed in May 2018

  • Reviewed: 11 June 2018

    8.8
    It was a great choice and Ferrara was a perfect base.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights

    It could be a bit nicer but for the price ok.

    It was a great choice and Ferrara was a perfect base.

    Stayed in May 2018

  • Reviewed: 10 May 2018

    8.8
    Breakfast was amazing, great location.
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 1 night

    Breakfast was amazing, great location.

    Stayed in April 2018

  • Reviewed: 23 April 2018

    7.5
    Well located modern hotel in the center of Ferrara
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Small bedroom

    Very well located hotel with modern comfort

    Stayed in April 2018

  • Reviewed: 17 March 2018

    8.3
    poor internet connectivity
    • Business trip
    • Group
    • Single Room
    • Stayed 3 nights

    poor internet connectivity

    Stayed in March 2018

  • Reviewed: 16 March 2018

    8.3
    Very good for business trip or vacation.
    • Business trip
    • Group
    • Double Room or Twin Room (1 Adult)
    • Stayed 3 nights

    Perfect location in the middle of the city centre. Excellent restaurants within short walking distance.

    Stayed in March 2018

  • Reviewed: 5 March 2018

    9.2
    Excellent
    • Business trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    It was a non smoking room but when we entered there was a strong smoke odor

    Stayed in March 2018

  • Reviewed: 15 January 2018

    9.2
    Beautiful hotel after a strenuous day.
    • Business trip
    • Group
    • Single Room
    • Stayed 5 nights

    There was nothing that could be improved, perfect.

    Breakfast was very, very tasty and nice.

    Stayed in January 2018

  • Reviewed: 13 December 2017

    9.6
    Location, close parking
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Noise from other rooms

    Location, close parking

    Stayed in December 2017

  • Reviewed: 6 October 2017

    9.6
    Will be back
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Shower a bit small but very clean

    Close to the old town and fantastic restaurant across the road

    Stayed in October 2017

  • Reviewed: 30 September 2017

    9.6
    Perfect.
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Brilliant location, staff were really helpful and friendly. Rooms were good size with a very large comfortable bed. Lovely breakfast.

    Stayed in September 2017

  • Reviewed: 27 August 2017

    10
    Hassle free excellent stay in the centre.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Beautiful room with terrace overlooking the castle. Pay a bit more and ask for this room. It worth the money!

    Stayed in August 2017

  • Reviewed: 27 July 2017

    10
    A great place to stay
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Excellent location, extremely friendly staff and quick check in, great breakfast, clean room and facilities

    Stayed in July 2017

  • Reviewed: 30 June 2017

    8.3
    Nice place to stay
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Very friendly staff. Location is the best

    Stayed in June 2017

  • Reviewed: 23 June 2017

    7.5
    Good location for exploring a fascinating city.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    No view.

    Bike hire. Big room.

    Stayed in June 2017

  • Reviewed: 8 May 2017

    7.1
    Great hotel in Ferrara
    • Leisure trip
    • Solo traveller
    • Double Room or Twin Room (1 Adult)
    • Stayed 1 night
    • Submitted via mobile

    Breakfast staff

    Breakfast. Staff. Room. Bathroom

    Stayed in May 2017

  • Reviewed: 4 May 2017

    10
    very good breakfast, big room, possibility of parking,...
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night

    Order a coffee in the kitchen for breakfast. Do not use the machine.

    very good breakfast, big room, possibility of parking, location

    Stayed in May 2017

  • Reviewed: 14 April 2017

    8.8
    Perfect location
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    nothing

    Good breakfast, Garage Nice staff

    Stayed in April 2017

  • Reviewed: 20 March 2017

    9.6
    Perfect location, a very good hotel for the price
    • Business trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights

    I can't think of anything that I did not like

    location is perfect, very nice staff. perfect room for our needs on a business trip.

    Stayed in March 2017

  • Reviewed: 4 December 2016

    5.8
    Gym
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Gym

    Stayed in December 2016

  • Reviewed: 10 November 2016

    7.5
    Lovely hotel in a good location
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    Comfortable good sized room in a good location, friendly helpful staff

    Stayed in October 2016

  • Reviewed: 9 November 2016

    9.6
    Just perfect
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Warm reception at arrival, extra information and details

    Stayed in November 2016

  • Reviewed: 31 October 2016

    7.9
    Great hotel and location
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    The car park is extremely small and not good for big cars.

    Fantastic location

    Stayed in October 2016

  • Reviewed: 31 October 2016

    9.2
    Comfort and simplicity
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 1 night

    Location, modern style, good breakfast, wide room and bathroom, room view

    Stayed in October 2016

  • Reviewed: 10 September 2016

    8.3
    in city center.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    can hear noise from outside

    in city center. good breakfast.nice room

    Stayed in August 2016

  • Reviewed: 4 September 2016

    8.0
    Room is a bit worn and needs updating.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Room is a bit worn and needs updating.

    Stayed in September 2016

  • Reviewed: 2 September 2016

    7.9
    Graat location!
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No complains

    The staff was professional and accommodating.

    Stayed in August 2016

  • Reviewed: 30 August 2016

    10
    I'd stay there again!
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Excellent staff, nice atmosphere, good room, very clean, lovely breakfast. Very enjoyable stay.

    Stayed in August 2016

  • Reviewed: 14 August 2016

    9.2
    Excellent
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    Great Location. Very clean hotel. Spacious room. Great breakfast. Good price.

    Stayed in August 2016

  • Reviewed: 31 July 2016

    10
    Excellent location!
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing all good!

    Excellent location, breakfast very good & friendly staff, value for money

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 7 April 2016

    8.3
    For breadfast, the waitress is supposed to ask you what you...
    • Business trip
    • Solo traveller

    For breadfast, the waitress is supposed to ask you what you want to drink, but she never does it. So you need to catch her to request what you want or use the coffee machine.

  • Reviewed: 21 February 2016

    8.8
    We loved the very friendly Rachel, the woman that helped us...
    • Leisure trip
    • Couple

    The woman at front desk was a bit cold when we arrived.

    We loved the very friendly Rachel, the woman that helped us get the car & worked in the breakfast room! Rachel made the stay at your hotel worth it. We liked the breakfast, the bed, the location and the internet worked well.

  • Reviewed: 1 January 2016

    5.8
    The noise all around the room & all night long.
    • Leisure trip
    • Couple

    The noise all around the room & all night long. In the early morning then the cleaning staff were so loud that we were highly disturbed by the noises made.

  • Reviewed: 10 October 2015

    9.6
    The hotel is centrally situated within a short walking...
    • Leisure trip
    • Couple

    The mattress was very firm

    The hotel is centrally situated within a short walking distance to the castle and cathedral. The hotel has bikes for hire which is an excellent way to see the city. The staff are very helpful. The room was furnished to a high standard and was exceptionally clean with air conditioning. The breakfast was very varied. There is secure parking.

  • Reviewed: 23 September 2015

    8.3
    perfect location
    • Leisure trip
    • Family with young children

    Nver is mentioned on web site that underground parking is in another building ! So if it´s raining you have to move all your things across the square and not directly from underground to your room ! Don´t pay for parking, you can stay free of charge on square !

    perfect location

  • Reviewed: 11 September 2015

    9.6
    Amazing staff and very helpfull.
    • Leisure trip
    • Group

    Very noisy, we couldn't sleep due to the noise from the other rooms and from the street.In generall it has bad soundproofing.

    Amazing staff and very helpfull. Also it couldn't be more central and amazing parcking ways.

  • Reviewed: 24 August 2015

    10
    Great hotel!
    • Leisure trip
    • Family with young children

    Limited traffic restrictions in city make it difficult to drive to

    Great hotel! Modern, clean, good breakfast, friendly staff and central location. Very little to fault

  • Reviewed: 28 June 2015

    6.3
    Location,decent breakfast.
    • Leisure trip
    • Solo traveller

    I requested a single room at the back of the hotel,not facing front street,but given one at the front.receptionist said if I wanted room at the back it would cost me an extra 10 euro.I was there in earl June ,,room was very warm and airconditioning was either not working or was switched off .by management

    Location,decent breakfast.good shower

  • Reviewed: 28 June 2015

    8.8
    The location is ideal, in walking distance from the train...
    • Business trip
    • Solo traveller

    My bedroom was a bit smaller than expected, however I have only stayed in the late evening so no big problem.

    The location is ideal, in walking distance from the train station (1 km) and 5' walking from the Castle. Although my bedroom overlooked the little square with parking, it was not noisy. The breakfast had a huge variety of salty and sweet stuff (some looked like 'homemade') and tasty fruits as well, and the waiter was very helpful.

  • Reviewed: 11 May 2015

    9.6
    Very good quality breakfast, very friendly staff.
    • Business trip
    • Solo traveller

    Nothing

    Very good quality breakfast, very friendly staff. Good Wi-fi connection. Bike rental service. Fitness center well equipped. Close to central square and not far from railway station

  • Reviewed: 30 March 2016

    10
    It was great!
    • Leisure trip
    • Solo traveller

    It was great! clean, modern, great location! I would definitely come back again!

  • Reviewed: 29 March 2016

    8.3
    Friendly staff, clean facilities, great lication
    • Leisure trip
    • Couple

    Breakfast room was crowded

    Friendly staff, clean facilities, great lication

  • Reviewed: 18 February 2016

    10
    Rich breakfast, there was a nice fitness room, in the center...
    • Leisure trip
    • Couple

    Rich breakfast, there was a nice fitness room, in the center of the town, nice room, good service!!!!

  • Reviewed: 6 February 2016

    7.9
    Breakfast was good.
    • Business trip
    • Solo traveller

    Can hear when somebody flash toilet or walk in corridor. WiFi connection in not usable. Need 2 min to load page with 6 picture.

    Breakfast was good.

  • Reviewed: 18 January 2016

    9.6
    The hotel is in the historic center, with shops and...
    • Leisure trip
    • Family with older children

    The hotel is in the historic center, with shops and restautants near by - yet it is easy to reach by car and has a garage.

  • Reviewed: 24 December 2015

    9.2
    La location
    • Leisure trip
    • Couple

    L'addetto alla reception

    La location

  • Reviewed: 17 November 2015

    9.6
    Good location and very pleasent hotel
    • Group

    Small place in garage difficult for car maneuvring

    Good location and very pleasent hotel

  • Reviewed: 28 October 2015

    5.0
    The only rude staff we ran into in 2 weeks of travel in...
    • Leisure trip
    • Couple

    The only rude staff we ran into in 2 weeks of travel in Italy. Tiny tiny room, very expensive.

  • Reviewed: 27 October 2015

    9.2
    friendly and competent staff
    • Leisure trip
    • Couple

    friendly and competent staff location is perfect to explore Ferrara

  • Reviewed: 24 September 2015

    7.5
    Position and comfort
    • Business trip
    • Solo traveller

    Position and comfort

  • Reviewed: 24 September 2015

    8.3
    There was never anyone to run the coffee bar
    • Leisure trip
    • Solo traveller

    There was never anyone to run the coffee bar

  • Reviewed: 10 September 2015

    9.2
    Location is great and everything is easy to reach by foot.
    • Leisure trip
    • Couple

    Shower (but that is in every hotel a problem)

    Location is great and everything is easy to reach by foot.

  • Reviewed: 3 September 2015

    9.2
    friendly and helpful staff, very centric, nice bathroom,...
    • Leisure trip
    • Group

    friendly and helpful staff, very centric, nice bathroom, good value for money

  • Reviewed: 19 July 2015

    10
    Wifi was very temperamental
    • Leisure trip
    • Group

    Wifi was very temperamental

  • Reviewed: 23 April 2015

    7.5
    gym could be improved - plenty of space but rather random...
    • Business trip
    • Solo traveller

    gym could be improved - plenty of space but rather random pieces of equipment.

  • Reviewed: 11 April 2015

    9.6
    The location is great.
    • Leisure trip
    • Family with older children

    Stayed 4 nights and nothing to complain about.

    The location is great. The staff very nice and helpful.

  • Reviewed: 4 January 2015

    8.3
    Good location, new rooms and furniture, hard bed, kind staff.
    • Leisure trip
    • Couple

    We found the WC very dirty. We advised the reception and they cleaned immediately after.

    Good location, new rooms and furniture, hard bed, kind staff.

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