Nothing. Everything was perfect.

Excellent in every way. Quiet location but close to Stresa. Stunning views. Beautifully decorated and very comfortable. Excellent homemade food and very warm welcome. A very pleasant stay. We could not fault it. We will be back!

Stayed in April 2024

Nothing.

The couple that runs the relais were wonderful. They were friendly and spoke several languages. They provided great recommendations, wonderful simple food, and a warm welcome. They remained friendly and efficient even when things got busy. They are a classy pair. The accommodations were fabulous and the grounds quite lovely with a wonderful view of the lake. The surroundings were very quiet. They even had EV charging!

Stayed in October 2023

We were very well received. The situation overlooking the Maggiore lake is exceptional. The breakfast is varied and they are always looking to please us. Also, the hotel is five minutes drive from the boat to Borromeo islands.

Stayed in October 2023

Everything.

Stayed in October 2023

I don't normally leave reviews but we've just got back from a long weekend on Lake Maggiore, and I can honestly say the Relais Casali della Cisterna was fantastic. Its a beautiful hotel, with brilliant owners that made our stay really fabulous! I would highly recommend 👌

Stayed in October 2023

This was really a good and special place I don’t think anything needed to be changed

The location is beautiful you have to pay for the breakfast but it’s wonderful and parking is free the owners really know what they are doing and are quite gracious and offer a lot of help and advice and that location is beautiful the hotel is beautifully decorated with a great view

Stayed in September 2023

Nothing.

Friendly and commited husband and wife owner/operator. Room presentation superb - had all of the amenities of a 6 star hotel.

Stayed in September 2023

nil

Genuine boutique hotel with wonderful room, amazing staff, fantastic breakfast

Stayed in September 2023

Wonderful place, wonderful service, wonderful hospitality!!!

Stayed in September 2023

excellent 👌 we arrived in the very early morning (0800) because we were driving all night. the normal check in times are at 15.00 and we were told we could check in at about 1400. for now we could enjoy breakfast which cost about 14 euros pp. its well worth it! breakfast consists of enough options and also some which are made a la carte. the quality of the food is very good, the pastries are selfmade, and lots of very high quality ingredients seem to be used because you can taste how well its done. its not just because the quality of the breakfast that you should enjoy it. the breakfast area is a very tranquil place and has some excellent views of lago Maggiore. well worth to simply enjoy it even if you arent a breakfast person. during breakfast we were told a room was ready and we could already check in (10.00). This room was a free upgrade to a higher level, just because of Italian hospitality. The people who run the hotel are not the owners but they seem to take great pride in running an excellent hotel. We asked multiple questions and they gave us good advice on possible things to do and/or how to get there with also multiple options. There is a parking area outside of the gate and also inside if you want extra security, both are free to use and are plenty big.

Stayed in August 2023

I don't often take the trouble to post reviews, but the staff really deserve a positive review. They managed to pull off the perfect balance between casual and professional, between friendly and courtesy. From the reception desk to the porters. While I'm at it: very comfortable, large bed, spacious room, big bathroom. All very nice.

Stayed in August 2023

Beautiful view from my room. Absolutely delicious breakfast (best omelettes!). Wonderful personal touches by both Simona and Alberto. They were very kind, accommodating and gave us personally tested recommendations for restaurants nearby. Definitely try their home made "Orange cello".

Stayed in July 2023

There is nothing to dislike !

This place is just fabulous, from the location to the cleanliness and the delicious breakfast, but most of all it’s the wonderful owners who make this accommodation so very special 💕

Stayed in July 2023

Nothing everything was amazing

Stunning location and beautiful. The hosts are wonderful and couldn’t do enough for us . The accommodation is so clean and the smelt amazing - honestly this hotel is stunning .

Stayed in July 2023

The only complaint I have were the towels, which smelled as though they had been left wet for too long before being dried. They were large and clean, but they smelled sour. It's the only negative, and I can only assume it was just a bad batch of laundry.

Beautiful suite, large, comfortable beds, lovely property with views of the lake.

Stayed in July 2023

The rooms are old, therefore the furniture is very sensitive and sometimes it smells a bit.

The view out of the window is exceptional - like in a fairytale. The garden and the flowers are extremely beautiful and the scent around the garden is like a natural light perfume which lets you calm down after a hectic week. The breakfast was delicious!

Stayed in June 2023

initially was somewhat difficult to find despite email from owners re directions

spectacular location

Stayed in May 2023

there was nothing to dislike at all

spacious comfortable room. the owners welcomed us very warmly and even dropped us in the local town in their car. couldn’t ask for a nicer setting or nicer stay. it was WONDERFUL

Stayed in April 2023

Very friendly owners, beautiful garden, nice view to the lake and relaxing environment.

Stayed in July 2022

Staff very friendly and helpful. Breakfast by order (rather than buffet) worked well for this size of hotel, ensured fresh food and eliminated waste.

Stayed in October 2022

We loved our stay! The room was lovely and the view of the lake was beautiful. We enjoyed dinner and breakfast at the property. The owners were attentive and helpful.

Stayed in October 2022

breakfast not included. jacuzzi not functioning.

lovely room. very wonderful and helpful couple who run it. they made dinner reservations for us.

Stayed in September 2022

There are some bugs around due to the general moisture of the area (the whole region of italy). nothing the hotel can help.

Fantastic service with great hosts / owners of the hotel. Breakfast and the view were always fantastic, and our room was quite large.

Stayed in September 2022

Nothing.

I'm a very analytical hotel researcher and reviewer, so I usually approach this review task with informational and - hopefully - objective bullet points. This approach will not work this time. This is a truly special place that exceeded my expectations in every way, and provided an incredible experience for my partner and I which we will likely never forget. From the stunning location - facing the lake a few km away from the more chaotic Stresa - to the sophistication and elegance of the venue - a beautiful relais nestled within historic nature and with beautiful views of the lake from every corner of the property. These two elements alone would have made the experience. Once you add a beautiful suite with a stunning terrace, breakfast with a view, and the owners delivering the best experience for their customers, you have what I can only call a 10/10 experience. Sad to hear that I am one of the few Italians visiting them (seems like their customer-base is 90%+ foreigners) - I wish for more of our people to give this place a shot, especially for a romantic or family outing. You will not be disappointed.

Stayed in September 2022