Castello 4984/5, Castello, 30122 Venice, Italy
#189 of 294 hotels in Venice
Guests' ChoiceBased on 301 hotel reviews
8.4Cleanliness
8.6
Comfort
8.6
Location
9.5
Facilities
8.3
Staff
9.2
Value for money
8.1
Free WiFi
8.2
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End of dialog contentReviewed: 1 April 2024
Kamron
United StatesNothing!
Didn’t get a breakfast!
Stayed in March 2024
Reviewed: 30 March 2024
Alin
Romaniavery thin walls within the hotels so we have heard every noise from the corridors, bathroom could use some upgrades
very close to san Marco square and vaporetto station, right on a small canal, lots of restaurants around
Stayed in March 2024
Reviewed: 10 March 2024
Yuta
JapanThe atmosphere in the room was very good.
Stayed in February 2024
Reviewed: 1 March 2024
Gocet
SloveniaNice hotel, friendly staff, clean rooms
Stayed in February 2024
Reviewed: 27 February 2024
Amanda
United KingdomThe property was in a fantastic location and authentically Venician
Stayed in February 2024
Reviewed: 22 February 2024
Francesca
SpainLo staff
Stayed in January 2024
Reviewed: 18 February 2024
Sibylle
AustriaTo walk this many stairs to the 3rd floor!I guess the elevator didn't work! Thankfully I nice stuffmember helped to bring up the luggage!
All wonderful! Thank you!
Stayed in February 2024
Reviewed: 12 February 2024
Denisa
DenmarkIt looked like everything is fixed and polished but only for the first sight. During the stay you could see that it has some minor bugs and not everything is how it seems to be. But nothing major What would spoil our trip.
Very good location of the hotel just few minutes walking from San Marco square. The room was pretty large with comfortable bed and bathroom with bathtub.
Stayed in January 2024
Reviewed: 31 January 2024
Lauren
NetherlandsThat I needed to unclog the toilet. The receptionists only comment after I told her that I had to unclog the toilet was if it was still blocked.
The beautiful room. The comfortable bed.
Stayed in January 2024
Reviewed: 23 January 2024
Gillian
United KingdomThe location was good. The room was fine. The staff were great - super friendly and helpful particularly Manuela on the breakfast team who made three hot drinks for me and my family each day with a big smile!
Stayed in January 2024
Reviewed: 15 January 2024
Georg
FranceThe copies of the old paintings on the wall are of such poor quality that it really hurts to look at them.
Great location and very friendly staff
Stayed in January 2024
Reviewed: 27 December 2023
Dinushaz
Italyeverything was good , room was nice
Stayed in December 2023
Reviewed: 20 December 2023
Mária
SlovakiaThe location is perfect, very nice and acommodating staff
Stayed in December 2023
Reviewed: 16 November 2023
Isaac
United StatesThe facilities don’t really compare with those of a modern-built hotel, but that’s kind of the point. You’re staying in Venice, after all!
Wonderfully Venetian ambience - obviously old spaces converted into modern hotel rooms. The rooms are managed by the San Lorenzo staff a few doors down, who were wonderfully helpful. Excellent location, and impressively quiet as well.
Stayed in November 2023
Reviewed: 2 November 2023
Tina
AustraliaWell it was expensive - but I guess that is Venice.
The feel of the hotel was so "old world Venice" - loved the atmosphere. Our room was decorated in Venican style -again gorgeous. We had a canal-view room with a little balcony which was magnificent. The room was large with plenty of storage space - the location was simply the best! Cafes just outside and a short walk to St Marks Square. Wide variety of breakfast items in a nice breakfast area.
Stayed in October 2023
Reviewed: 28 October 2023
Racine
United StatesBreakfast is expensive (25 Euros per person) but it was good and certainly convenient. Our outdoor terrace was nice but had a tree crowding one side that made sitting out by the canal overlook a bit leafy.
The location was wonderful, a 15 minute walk to the Rialto Bridge, 10 minutes to Plaza de San Marcos, and 5 minutes from a water taxi or Vaporetto stop (Zaccaria). The front desk was very helpful and set up an evening gondola ride that went through small canals right around the hotel, it was lovely. They also made restaurant reservations for us. The room was very comfortable.
Stayed in October 2023
Reviewed: 21 October 2023
Marzia
SwitzerlandVery hard and uncomfortable beds, and a bit of renovation would be needed, especially in the bathroom.
Very good location, and rooms really nicely decorated with traditional wall fabrics and furniture. Staff very friendly and available.
Stayed in October 2023
Reviewed: 16 October 2023
Tatiana
United KingdomThe floor was a bit dusty and hairdryer was covered with something so that it was not pleasant to touch it
Location was excellent, very close to the centre and restaurants, very close to canal and crossing bridges
Stayed in October 2023
Reviewed: 4 October 2023
Joanne
United KingdomThis hotel is in a fantastic location. Right on the canal. Few minutes walk to St Marks Square. Rooms fabulous, very venetian. Staff very friendly. Lovely breakfast.
Stayed in September 2023
Reviewed: 25 September 2023
Will
United KingdomHard to find. Expensive for what you get.
Location was fantastic - close to restaurants and 5-10min walk to St. Marks Basilica.
Stayed in August 2023
Reviewed: 22 September 2023
Alan
United KingdomThe food is excellent though it has to be said that breakfast is rather expensive, We think all rooms should have tea and coffee making facilities even though these were rpovided on request.
We had a serious problem during our stay (nothing to do with the hotel), and the management and staff went to great lengths to give us all the assistance they could and for which we were and remain extremely grateful.
Stayed in September 2023
Reviewed: 16 September 2023
Nadia
CanadaNarrow Stairs!!! No lift.
Location! Close to shuttle stop to airport.
Stayed in August 2023
Reviewed: 15 September 2023
Brian
AustraliaI was not fond of the stairs. But they did give a good workout
Location great, staff very helpfull
Stayed in September 2023
Reviewed: 2 September 2023
Lili
CanadaBreakfast was overpriced and room was quite small.
Breakfast was quite expensive ($25 euro per person) so we opted out. The staff was very friendly and helpful. Location was not too far from the centre and amenities but not very close either. The view from the window was beautiful!
Stayed in August 2023
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