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  5. Reviews of Casena Dei Colli, Sure Hotel Collection By Best Western

Reviews of Casena Dei Colli, Sure Hotel Collection By Best Western 4 stars

Via Villa Rosato 20, 90146 Palermo, Italy

#51 of 90 hotels in Palermo

Guests' Choice

Review score

Based on 149 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.4

  • Location

    7.9

  • Facilities

    8.2

  • Staff

    8.6

  • Value for money

    8.2

  • Free WiFi

    8.1

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Showing 1 – 25

  • Reviewed: 22 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Family Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    The spacious gardens are a plus, but there was a lot of (cat?) poop on the grass. That should be cleaned up more often.

    The dinner at the restaurant was great, and the waiters were wonderful. There is a lot of space in the gardens.

    Stayed in April 2024

  • Reviewed: 28 March 2024

    7.0
    Extremely Pet friendly hotel 😊
    • Leisure trip
    • Family with young children
    • Economy Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The noise from private functions held next to hotel and at the hotel till late weren't appreciated . Smell of drainage at the entrance . The entrance metal ramp should be fixed as it makes a loud noise whenever you walk on it to enter hotel.

    The garden for our dog enjoyed going around freely and safely without a leash every morning was a bonus !

    Stayed in March 2024

  • Reviewed: 10 March 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Family Room with Balcony
    • Stayed 1 night

    We're just staying for one night; we picked it because it's conveniently close to the airport.

    Stayed in March 2024

  • Reviewed: 8 March 2024

    8.0
    Nice stay.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Parking can be difficult. As a matter of fact parking and traffic in Palermo are nightmares. But this is not the property’s fault.

    Comfortable big room. Nice breakfast. Nice location away from the city centre but with easy access to it by train and lots of local restaurants and shops nearby.

    Stayed in February 2024

  • Reviewed: 20 February 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Economy Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bed was not very comfortable. There was a red nightlight above the bed that could not be switched off.

    Stylish and charming hotel with big garden. Private parking(not guarded). Excellent breakfast. Very spacious room.

    Stayed in February 2024

  • Reviewed: 31 January 2024

    8.0
    Very good
    • Business trip
    • Group
    • Economy Double Room
    • Stayed 3 nights

    Good breakfast with huge choice of sweets. Very nice and helpfull staff. Private parking close to the hotel.

    Stayed in January 2024

  • Reviewed: 6 November 2023

    9.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Double or Twin Room with Balcony
    • Stayed 2 nights

    Hotel is quite far from the center and the bus stop so it is not easy to walk with luggage, we had to take a taxi to get there.

    We liked the hotel area, the rooms are large, with a balcony, clean, well equipped. The reception staff are polite and helpful, especially Ronaldo. Nearby there are small restaurants and a supermarket with a fresh market.

    Stayed in October 2023

  • Reviewed: 16 September 2023

    8.0
    Good value pleasant hotel
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night
    • Submitted via mobile

    It was like an oasis. Loved the garden. Bedroom clean and comfortable. Breakfast was really good. The food in the restaurant was good but a tad pricey for what it was. Overall a really nice place to stay.

    Stayed in September 2023

  • Reviewed: 14 September 2023

    9.0
    Good value and beautiful garden
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night
    • Submitted via mobile

    Right next to an event centre, so there could be some noise where there’s an event. Luckily for us it didn’t finish too late. For our room the AC blows directly onto the bed which was a bit uncomfortable.

    Free parking. Close to Monte Pellegrino, parks and Palazzina Cinese. Nice breakfast. Big room, comfortable garden environment and outdoor cocktail bar which is not overpriced. Dog friendly. Helpful staff (beside one in the breakfast area which proposed non-machine make coffee to everyone except us, perhaps because our Italian wasn’t good enough and he felt shy to speak to us?)

    Stayed in September 2023

  • Reviewed: 5 August 2023

    9.0
    Comfortable overnight stay
    • Leisure trip
    • Family with young children
    • Standard Family Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Very big family room and very comfortable beds - good aircon. Helpful staff and good breakfast spread

    Stayed in July 2023

  • Reviewed: 23 July 2023

    8.0
    Very good price for the room & breakfast. Room is clean & new.
    • Leisure trip
    • Solo traveller
    • Economy Double Room
    • Stayed 1 night

    TV not working.

    Very good breakfast.

    Stayed in July 2023

  • Reviewed: 7 July 2023

    8.0
    Very good
    • Business trip
    • Couple
    • Economy Double Room
    • Stayed 1 night
    • Submitted via mobile

    Stanza pulita e comoda!

    Stayed in June 2023

  • Reviewed: 3 July 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Economy Double Room
    • Stayed 1 night
    • Submitted via mobile

    - Comfortable big size double bed - Very clean

    Stayed in July 2023

  • Reviewed: 20 June 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Economy Double Room
    • Stayed 1 night
    • Submitted via mobile

    Wifi not working well on ground floor rooms

    Nice staff. Very good breakfast Clean comfortable room Free parking if you travel by car around Sicily.

    Stayed in June 2023

  • Reviewed: 13 June 2023

    7.0
    Good Value.
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 7 nights

    Mattress was getting a little old but it was adequate. Hotel has plenty of TV channels available but, as we found elsewhere in Italy, the only channels in English are European news channels. Not a big complaint but others should be aware. Palermo taxis are considered extremely expensive. We used "connectotransfer" service which was cheaper than the taxi.

    Breakfast was amazing. Very few hot choices but many other choices available. An excellent bakery table. Lots of coffee choices. Beautiful room. Dinner was enjoyable with attentive service from Giovanni. A number of selections were available. Desserts were delightful. Most morning and dinner staff were excellent; only one employee who didn't care about giving service. Large bathroom, comfortable bedroom but not spacious. Lots of lights. Ours had a sunken, shared terrace as our room entry was below the main grounds level. It was a pleasant place to sit and read but near the pathway to the main lobby. The room faced the interior grounds. There is an elevator for those on upper floors with balconies. Not in the heart of Palermo but close to bus stops for those wanting to do sightseeing. Walkable area with park, gelateria, pharmacy, gas station, pizzerias, bakeries. We ate on the patio at Dolci Tentazione and next door to it at the Delizie Siciliane. About a 6-block is Strasbourg Street where there are many more options for dining plus a friendly bakery, Voglia di Pane, on the corner that is open in the mornings.

    Stayed in May 2023

  • Reviewed: 22 May 2023

    8.0
    nice stay outside Palermo
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night
    • Submitted via mobile

    our room location is too close to the lobby so noisy, not much food options on foot

    parking is easy. nice host to offer breakfast 30 min early to accommodate our early flight

    Stayed in May 2023

  • Reviewed: 8 May 2023

    8.0
    really nice!
    • Leisure trip
    • People with friends
    • Economy Double Room
    • Stayed 1 night
    • Submitted via mobile

    the door of our bathroom was broken

    amazing breakfast

    Stayed in May 2023

  • Reviewed: 2 May 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Family Room with Balcony
    • Stayed 7 nights

    The parking space.

    The breakfast was really good, we were especially pleased with the offer of traditional Sicilian food/desserts. The staff was also very friendly and helpful.

    Stayed in April 2023

  • Reviewed: 10 April 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Economy Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Was a good value for money, nothing else to say! Expect a 3 stars hotel with a nice perspective of 4.

    Breakfast was good and breakfast staff, very kind and helpful especially mr Enrico. The room was clean, good cleaning service everyday.

    Stayed in April 2023

  • Reviewed: 27 December 2022

    9.0
    Stay in Palermo
    • Leisure trip
    • Solo traveller
    • Economy Double Room
    • Stayed 4 nights
    • Submitted via mobile

    None

    Cleaness and variety of breakfasts

    Stayed in December 2022

  • Reviewed: 13 December 2022

    7.0
    Its ok value but some things could be better.
    • Business trip
    • Solo traveller
    • Economy Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Lock on my doors was not working.

    Position and price

    Stayed in December 2022

  • Reviewed: 10 December 2022

    7.0
    quality do cost
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night

    the bad and the bathroom

    the staff and the breakfast

    Stayed in December 2022

  • Reviewed: 20 October 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night

    We got a room where the door is made of glass and it is the window of the room that did not face the garden, the air conditioner in the room was a little noisy and the service we received from the lady at the reception was not good.

    The complex is beautiful and well maintained, the room is fine, satisfied us for one night

    Stayed in October 2022

  • Reviewed: 27 September 2022

    8.0
    Good for beach and ocasional monument visiting.
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 6 nights
    • Submitted via mobile

    Room had mold and dead mosquito marks everywhere. Also the bathroom is too small for the price we paid

    Breakfast was really good. The location made it easy to find parking spots and it's relatively close to both the center of the city and the beach.

    Stayed in September 2022

Showing 1 – 25

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