Reviews of Castello di Spaltenna Exclusive Resort & Spa This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

The gardens, the pool area and the historical nature of the castle were fantastic.

There is miscommunication about the facilities of the hotel and what you’d expect upon arrival. For instance, we stayed for two nights and there was no wine-tasting which you would expect in this place. There was only one restaurant open and the second option- Michelin star one was closed, again for a quality hotel at this level, you’d expect communication in advance. When we asked for a wine-tour option, we were suggested something very random, without much preparation. Except for two colleagues at the reception, none were interested and provided personalised service. We received a very rushed and poor induction by one of the colleagues at the reception, again something you wouldn’t expect at your arrival. My overall sense is that the hotel lacked personal touch and care. Not to mention the price of the items on the menu.

Everything was wonderful except for the bed was very hard so we did not get much sleep.

Everything was wonderful except for the bed was very hard so we did not get much sleep.

Castello di Spaltenna is one of our favorite hotels to stay at. This was actually our third time there and we expect to go back when we travel to Chianti. Our kids, 3 & 5, love staying there too, with the amazing pools and delicious food. Can't wait till next time!

The only "complaint" is we wish the beds were a little bit more comfortable, but thats really it.

Perfect location

Wonderfully beautiful hotel and location. Amazing infinity pool over looking Tuscan countryside, stunning gardens and buildings.

Only minor negative was limited lunch menu on terrace.

The most beautiful peaceful hotel. Would highly recommend

Our only criticism was that our bed was two single beds pushed together rather than one large king/double bed. However this was not a big deal it was just something we noticed when we lay on the mattress.

The pool area was beautiful, the loungers were able to make the most of the sun until late in the evening. The staff were amazing, so helpful and polite and nothing was too much bother. Breakfast was great, very good selection of continental food and other hot food was available on request. We ate at the hotel resturant twice in 4 days and the food was excellent but the menu was limited and didn't change. But there were specials of the day that did change. The gym was good for a hotel gym, running and crosstrainer machines as we as leg extention and shoulders machine. The spa was lovely, sauna, hot tub, Turkish bath and lounging area was very peaceful. The view from the hotel was amazing and the area is beautiful. The rooms are great, slightly dark, but it doesn't effect anything and adds character.

The door to the gym was slightly broken and wouldn't shut properly. The menu in the restaurant didn't change at all and was slightly limited but still great food!

The location is stunning. The staff are excellent. The food is superb. The pool area is lovely, with wonderful views.

Beautiful place. Staff are super friendly. The views are incredible. Food was great although we often ate in town (another bonus that it's walking distance). We did their wine tasting which I'd also recommend. Great room and bathroom/shower. The pool for me was the highlight, especially with the views. It was too warm we didn't fancy the spa or gym. The gym the cardio machines face the mirrors instead of the views which seemed odd to me. Great spread for breakfast too.

The only thing i didn't love is they started clearing away breakfast 15 mins before it closed, signs were removed and the second it his 10am it sounded so hectic. Same with the pool, we were last ones there sometimes about 7pm (it's open till 8pm) and someone starting clearing up and tidying around us, and we felt we had to leave.

Meals were exceptional

Emotional shower in spa didn't work. Minor issue.

The ambience: pool: food is

Lack of shelves/ drawers in the room

Exceptionally friendly and knowledgeable staff attending to our every need. Gorgeous location. Spa treatments were also excellent.

nothing

Gardens and terraces

Room was smaller than expected, rather boring

Breakfast

Dinner was less Italian then expected

The property is gorgeous. The staff is really great. The food was good. Large rooms. Great massage!

Not a lot of diversity in guests. Almost all were American (including us). Kind of takes you out of being away in Italy a little bit. But, there is a cute little town right down the hill, 3 minutes away that you can get your fill of Italian culture at.

We were so impressed with the history and beauty of the property. The staff is very professional. Parking is easy. Breakfast was the best we had at any of our stays in italy, the staff at breakfast was so nice and friendly. The view is absolutely amazing. We loved walking the property. The spa included for an hour was a great addition. We really liked the location. We would absolutely stay here again

the amount of stairs to get to our room was tiring but it's not a surprise since it is an old monastery! They carried our luggage so it wasnt a problem at all. The main issue was the regular restaurant was unavailable for the days we were staying there which they did not tell us about in advance and was kind of frustrating.

View, pool, service…

Room was dark although spacious