Room was a bit shabby in areas could do with some TLC.

The location is brilliant next to the train station and close to the centre.

Stayed in April 2024

Too small rooms - but for one night it was not such a big problem.

- parking, - breakfast, - friendly staff.

Stayed in April 2024

The hotel check out time is 1200 noon, but when I request l check out at 1pm, the hotel need me to pay extra money $15/hour, really disappointed.

Good and any choices for European buffet breakfast. And location is very close to railway station.

Stayed in April 2024

Shower in the room needed a bit of an update

Great location for Pisa and train station to Florence and the airport

Stayed in April 2024

Location was perfect for train travel and general wandering around pisa.

Stayed in April 2024

Room temperature was very warm. Admittedly the outside temperature was unseasonably warm but the air conditioner was struggling.

Central location and very handy for station.

Stayed in April 2024

I’d have liked a kettle in the room

A good hotel for travellers directly opposite Pisa Central Station

Stayed in April 2024

There was s bit too hot during nights and we have not manage to change it by air conditioning control. I still do not get why mini bar drink prices are so high. So we better went out for a drink.

We stayed in Superior room and it was perfect to us. Nice room, comfy bed, spacy and clean bathroom. Make sure you do not miss breakfasts as they are really really nice. But in case you do not need much in the morning there is a bistro just next corner. The place opposite the Station is a bit busy, but it is so handy to be so close if you plan like us to go to Firenze or sea side. There were doubled glass balcony doors, so it was completely quiet during nights. But we kept them closed of course. All the hotel staff we met were really professional and helpful. Highly recommend!

Stayed in March 2024

Rooms a bit dated.

As was heading to airport next day, the location next to the train station was perfect. Also a 5 min walk to the Keith Haring mural!

Stayed in April 2024

The water pressure on the 5th floor is just or what it should be to have hot powerful shower these days.

Upgrade to suite, having paid for a family room. Great having 2 bathrooms. Having stayed in a family room only a few days earlier this was much better. The AC worked very well and the bed was better.

Stayed in April 2024

There was quite a lot of noise from neighbouring rooms. The rooms are large, clean and comfortable, but they are in need of refreshing and refurbishing.

Very convenient location right opposite the railway station. Nice coffee bars nearby. Large clean comfortable room. Good WiFi. Friendly and efficient staff on reception.

Stayed in April 2024

The bathroom water pressure was minimal. I think it needs repairs.

Location is exactly opposite to train station Pisa centrale and well connected with major Italian cities

Stayed in March 2024

The shower had very little water pressure unfortunately. There were no power outlets next to the beds, and one of two at the desk only worked if the lights were turned on. Charging devices was a challenge. We could hear basically every sound from corridors and even other rooms, doors shutting, people talking and tv's. Also, although the Hotel's in a great location for travellers, the Central Station area tends to get a lot of unsavoury characters, which might make you feel unsafe at times. There was one more thing I that happened that we believe only did happen out of confusion from one of the staff: Check out usually is at 12h and our flight was only at around 20h00. Now if you need to be 2h early to the airport, that makes it so you have to leave around 17h30 or even 18h from the hotel (it is really a quick shuttle ride away). Since we're carrying big luggage we asked if there was any luggage storage at the hotel so we can at least go and have lunch and stroll for a bit outside the hotel while we wait to go to the airport. A member of staff at the hotel told us at check in, that wasn't possible since they didn't have any luggage storage space - they did not provide that service - but we were free to hang around the hotel's lounge. The next day we asked another member of staff which told us that yes, they could hold it for us and on check out they took care of our luggage and even gave us a luggage stub with a proper deposit number and everything. So it made no sense the previous interaction.

The hotel is located right in front of the Pisa Central Station, which for travellers making a quick stop to visit the Tower of Pisa or just passing through to other destinations is quite alright. Since you can get to the airport through the Station or just anywhere else by train, its location is quite good. We didn't get breakfast when making a reservation, but the Staff recommended it during check in and we're glad they did as it is incredible, tons of variety - the scrabbled eggs and the bacon are top quality - juices, yogurt, breads - focaccia's to die for - chocolate croissants, it was all very good. The staff gave us 1h late checkout for free!

Stayed in March 2024

nothing in particular

Location was excellent right in front of the Train Station. Room was decent size and facilities good.

Stayed in March 2024

Nothing

Location, comfort, breakfast

Stayed in March 2024

Rooms uncomfortably hot and unable to regulate heating or open window

Great location

Stayed in March 2024

No plug sockets next to the beds

Next to the Pisa Central Station, really clean environment and the staff were so lovely

Stayed in March 2024

I requested an early check in which wasn’t possible. Air conditioning would have been better but a fan was provided.

We had breakfast in a local cafe

Stayed in March 2024

The hotel has a centralised control system for air condition.The room is operated on a heater system instead of air con and can't control the temp.Need to open up the window to make the room comfortable.

Staff is friendly and the location is very convenient.Nearby hotels lots of eateries and a small supermarket.

Stayed in March 2024

Water stained floor. Poor shower cubicle. No aircon.

Location.

Stayed in February 2024

Fairly noisy "plumbing', seems like something was filling up for a long time from other rooms and it took a long time, not a massive issue but when you hear it you can't unhear it

The location was perfect, the staff were very friendly, the breakfast was fine. Overall a very nice stay at the hotel

Stayed in March 2024

Nothing

Perfect location for station and airport. Short walk to the tower.

Stayed in February 2024

The quality of the coffee machine at breakfast is not good.

The location of the Hotel is optimal for a business trip. It is right outside Pisa central train station. The staff was really nice and the room were comfortable

Stayed in February 2024

Really handy beside train station. Very nice staff. Very quiet and clean.

Stayed in March 2024