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Reviews of Hotel Cavour 4 stars

Via San Francesco D'Assisi 6, 28100 Novara, Italy

#7 of 26 hotels in Novara

Guests' Choice

Review score

Based on 630 hotel reviews

7.8

Score breakdown

  • Cleanliness

    7.5

  • Comfort

    7.6

  • Location

    8.2

  • Facilities

    7.5

  • Staff

    8.2

  • Value for money

    7.6

  • Free WiFi

    8.5

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Showing 1 - 75

  • Reviewed: 7 November 2017

    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bad maintenance in room and bathrooms. First room had a shower that was not easy to get into and a trip hazzard, so I asked for a different room. The front desk attendant seemed offended by this and was rude from that moment on. Second shower was dirty and moldy. At that point I just took it so I wouldn’t have to deal with the front desk.

    The building must have been impressive in the past, but it has been left to decay inside.

    Stayed in November 2017

  • Reviewed: 6 November 2017

    • Leisure trip
    • Couple
    • Suite
    • Stayed 1 night

    Could not get any english stations on TV

    Bed was firm nice big king suite, large bathroom but it is a bit noisy at night, Navarra is a nice town but probably would not return, staff was very good!

    Stayed in October 2017

  • Reviewed: 6 September 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    It's great location ti have a wold to downtown, but too scary to go out, because there are quite aggressive people otside station and facing hotel

    It was nice hotel, great room and the rest inside

    Stayed in August 2017

  • Reviewed: 29 August 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Thermostat on the AC only goes up to 21 °C which felt more like 19, so we had to turn it off for the night. Room has a "romantic lighting" - you can barely see when there's no natural light coming in. Room fridge is extremely small. Bathroom door took 2 people to unlock once it was locked.

    Staff should be showed off as role models at the hotel academy if there's such a place. Very nicely designed, fancy room. Good breakfast included. Close to the city center and right next to the train station.

    Stayed in August 2017

  • Reviewed: 20 April 2017

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    For a 4* hotel, my room needed a little more maintenance (some black marks on the wall from shoes, a tiny amount of rust in the bathroom) . Room was warm, and with the city noise, not ideal to open a window at night.

    The rooms was more than sufficient... for what I paid. Slept in, so didn't try breakfast, even if they offered a small snack in stead, which was nice. Can't get any closer to the station, unless it was in the station itself. Friendly staff, helped me getting around town.

    Stayed in April 2017

  • Reviewed: 24 March 2017

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights

    The breakfast was no more than adequate and there was no evening meal available although some good restaurants within a mile.

    This is a fairly basic hotel but meets the need for business. Nice rooms, good Wifi and a short taxi ride to where I was working.

    Stayed in March 2017

  • Reviewed: 6 January 2017

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights

    quite noisy rooms and hard bed. The cleaning could be better. too much dust at places that are easy to clean

    breakfast was good. friendly staff and good location / free and safe parking inside.

    Stayed in January 2017

  • Reviewed: 24 December 2016

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    A bit difficult to spot if arriving with car. Somehow the colours of the hotel seem to blend in with the building.

    - Location - Good Breakfast - Own parking garage (tight corners though)

    Stayed in November 2016

  • Reviewed: 15 December 2016

    • With a pet
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Bed was a bit small and the hotel room too.

    Personal is very very friendly and helpful! I just needed to print the document from internet out. I got my document in 5 minutes. I also asked for hot water for tea. So I received hot water in a cup, also tea and honey:) it was so nice :)

    Stayed in December 2016

  • Reviewed: 13 December 2016

    • Group
    • Twin Room
    • Stayed 3 nights

    All meals at breakfast, including omelets and eggs, croissants were icy! Awfully steep descent to the 2nd floor of the parking, very dangerous for a car! Our room window was just above the bus stop - it was very noisy. Despite the fact that we use the plate "Do not disturb", staff went into the room!

    Friendly staff, spacious and comfortable room. Good location - at the entrance to the city, opposite the train station.

    Stayed in December 2016

  • Reviewed: 17 November 2016

    • Business trip
    • Solo traveller
    • Suite
    • Stayed 2 nights

    Smoking room downstairs always has the door open means you get the drift of smoke into the lobby. Smoking should be outside. Maybe a bit too over priced.

    Nice hotel close to the train station. The bus from Malpensa airport stops out front. They have a great GF breakfast range. The beds are comfortable and the staff very friendly and go out of their way to help. Wifi is great. 2 min walk to the town centre. Reception open 24hrs.

    Stayed in November 2016

  • Reviewed: 5 November 2016

    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    - bathroom - 1) bath tub + jaccuzzi + massage shower in one .... very nice.. but very slippery when leaving the bath tub when finishing shower 2) quite dark in bath tub - breakfast - at -1 level.. no windows - typical Italian breakfast with lots of pastries (also prepacked items). - room: no real desk to work at... and insufficient light to really work at room - went downstairs at reception level.. but there also very limited space to work (sofa's are not ideal to work on laptop for hours) - unattractive gym - treatmil.. facing wall :-) - terrible view form the room at unused and worn out building

    Nice location Gentle staff Room beautiful Nice furniture in hotel / room - warm atmosphere at reception area Free parking ! Ideal hotel to explore Novara

    Stayed in November 2016

  • Reviewed: 25 August 2016

    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room was noisy at night with air conditioning and other internal noises.

    Breakfast was really good. Free upgrade was welcome. Room was spacious and comfortable.

    Stayed in August 2016

  • Reviewed: 15 August 2016

    • Business trip
    • Solo traveller
    • Suite
    • Stayed 2 nights

    - Avoid rooms on train station side.. especially room No. 118. -Big beds are joined singles so you can't sleep in the middle only on one side. -AC is so noisy, no way to close your eyes, additional to that, loud sounds of African gathering in street at night and early morning before 6am buses as bus station directly in-front of the hotel. -Doors doesn't close probably, I wanted to shift to another room, it was worse. -Bathtub is not clean.

    Sorry to say this... Nothing

    Stayed in August 2016

  • Reviewed: 16 June 2018

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    yes good breakfast and bed comfy

    Stayed in May 2018

  • Reviewed: 5 June 2018

    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The staff is nice when I asked to help

    Stayed in June 2018

  • Reviewed: 29 March 2018

    • Business trip
    • Group
    • Single Room
    • Stayed 2 nights

    Room general condition clean but a bit shabby.

    Quiet room and central location.

    Stayed in March 2018

  • Reviewed: 14 January 2018

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 4 nights

    Mattress could be upgraded (very hard) and a spare blanket and extra pillow would be good.

    Good location. Easy access and secure for a lone traveller

    Stayed in December 2017

  • Reviewed: 5 January 2018

    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The shower was a little dirty, not too much.

    Breakfast was good and overall everything was very nice.

    Stayed in January 2018

  • Reviewed: 18 September 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    The bill for this hotel was paid twice. When we mailed the hotel, it directed us to Booking. When we contacted Booking, there was no response.

    Stayed in August 2017

  • Reviewed: 24 August 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast room location in the basement. Would be nicer upstairs!

    History and roomy

    Stayed in August 2017

  • Reviewed: 22 July 2017

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 4 nights
    • Submitted via mobile

    Dirty umconfortable bed and pillows, crew does not give a damn.

    Nothing

    Stayed in July 2017

  • Reviewed: 19 June 2017

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    No conditioner for the hair. No vegetables at breakfast (tomatoes etc.) No free drinking water in room.

    Clean room, nice personnel.

    Stayed in May 2017

  • Reviewed: 11 June 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Little outdated, but still clean. Novara as a city was not worth visiting.

    Great breakfast.

    Stayed in June 2017

  • Reviewed: 20 May 2017

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    facilities could be improved

    Good location; functional rooms

    Stayed in April 2017

  • Reviewed: 9 May 2017

    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Very good s

    Stayed in May 2017

  • Reviewed: 23 April 2017

    • With a pet
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    Breakfast is disappointing.

    Good location, clean, quick check in and check out, parking

    Stayed in April 2017

  • Reviewed: 22 April 2017

    • Solo traveller
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The staff

    Stayed in March 2017

  • Reviewed: 18 April 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Staff were friendly and gave us a great room. Breakfast was good and great location

    Stayed in April 2017

  • Reviewed: 14 March 2017

    • Business trip
    • Group
    • Suite
    • Stayed 1 night

    Very comfortable bed, great staff at the reception desk. Great localisation.

    Stayed in March 2017

  • Reviewed: 13 March 2017

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night

    Friendliness of front of house staff. Novara was a surprising gem despite the decay

    Stayed in March 2017

  • Reviewed: 9 January 2017

    • Business trip
    • Group
    • Single Room
    • Stayed 2 nights

    Price could be lower for the service level they provide

    Stayed in December 2016

  • Reviewed: 20 November 2016

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Excellent hotel - close to everything.

    Stayed in November 2016

  • Reviewed: 5 September 2016

    • Leisure trip
    • Family with older children
    • Double Room
    • Stayed 1 night

    nothing

    the staff was very helpful and friendly the on-site parking the breakfast with a lot of choice

    Stayed in August 2016

  • Reviewed: 3 September 2016

    • Leisure trip
    • Family with young children
    • Suite
    • Stayed 1 night
    • Submitted via mobile

    Large family room was spacious and great for a family of 4. Staff were super friendly and very helpful.

    Stayed in August 2016

  • Reviewed: 21 August 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Very nice!

    Stayed in August 2016

  • Reviewed: 16 August 2016

    • Leisure trip
    • Group
    • Single Room
    • Stayed 1 night

    Great location and friendly staff

    Stayed in August 2016

  • Reviewed: 7 August 2016

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    location is shabby, hotel in general is not very clean. Not 4 stars.

    Breakfast was good, lady in breakfastroom is superfriendly.

    Stayed in August 2016

  • Reviewed: 15 July 2016

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Old looking rooms.

    Location, just in front of the property.

    Stayed in June 2016

  • Reviewed: 5 July 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    very comfortable bed and good choice for breakfast

    Stayed in June 2016

  • Reviewed: 21 June 2016

    • Leisure trip
    • Family with older children
    • Double Room
    • Stayed 1 night

    Very poor breakfast

    Comfort room and good free garage

    Stayed in June 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 24 May 2016

    • Leisure trip
    • Couple

    Air conditioning has not worked in last 3 trips we've been there, spa tub is a bit difficult to get in and out of due to shower enclosure (could be a danger for some).

    Location near center of Novara, large rooms, decent breakfast, friendly helpful staff.

  • Reviewed: 12 January 2016

    • Business trip
    • Couple

    The bedroom could have done with a good clean, especially the bathroom and top of the shower rails. There was an old vest in one of the draws left by a previous guest. The walk to nearest restaurant if raining and cold, is not ideal. The breakfast was awful, with some very dried up pieces of discoloured ham and some very unappetising looking scrambled egg left on a cold plate. The milk also was 'on the turn

    The bed linen was a nice cotton and well laundered. The secure private parking.

  • Reviewed: 12 January 2016

    • Leisure trip
    • Couple

    Well, the spa bath, but that's a minor thing - most people love them.

    Warm welcome from wonderful hotel receptionist/concierge Matteo, who immediately gave us town plan and recommended where to go and, importantly, where to eat (osteria ai vini - really good). Room was huge and pleasant, large comfortable bed. Would have preferred a non-spa bath, or shower, but that's a personal thing, otherwise everything excellent. Nice array of stuff at breakfast, and sweet person in charge. Parking also easy (and free) right underneath hotel. Hotel is right by station, and a very short walk from centre of town. Couldn't have been bettter.

  • Reviewed: 29 December 2015

    • Couple

    The room was clean but second blanket in wardrobe was dusty. When you sleep in Italy, normally you could expect high cleanliness in a 4 stars.

    Good location, free parking and a comfortable bed.

  • Reviewed: 13 December 2015

    • Business trip
    • Solo traveller

    Small defects in the shower, but it was no problem to use the bathroom

    I was only one night, but 3 things have impressed me: 1) Very fast wi-fi (20Mb/s). 2) Comfortable bed 3) Nice staff

  • Reviewed: 18 October 2015

    • Leisure trip
    • Group

    Not all staff were helpful unfortunately.

    Really enjoyed our stay here. Only one night however the staff recommended a fabulous restaurant. Great night. Away from the usual British tourist resorts. Would definately recommend a night or two here if you are touring Italy.

  • Reviewed: 27 August 2015

    • Leisure trip
    • Couple

    Air conditioning did not work for the 4 days that we were there and opening windows was not an option due to mosquitoes. Breakfast had a large variety carbs, but the scrambled eggs were always stone cold, and the one plate of meat looked like it had been out for days. Wifi was free, but not dependable.

    Excellent location half a block from the train station, and a short walk to the center of Novara. Free parking under the hotel, and very friendly English speaking desk staff.

  • Reviewed: 18 August 2015

    • Leisure trip
    • Couple

    Very loud air condition in the room that we could not switch off totally. Also it was not very clean in the bathroom. Breakfast was so so because the orange and multi vitamin juice was no real 100% juice but sugar rich water. Not worth to be called orange juice. Also the croissant have been low quality industrial product.

    Very easy to reach and close it the city center, as well as the parking garage. Friendly staff and good that you can bring your animals.

  • Reviewed: 12 August 2015

    • Business trip
    • Group

    The hotel was close to the rail station and in the afternoon there were many imigrants in the square but in the night when we went out there was no problem.Novara is a city not beautiful with nothing to see.We were just passing by

    Very nice interiors,spacious room we had a suite for 2 persons without asking for it,beautifully decorated fully renovated.Spacious bathroom with jacuzi,very clean,good wifi.The breakfast was good.Parking free inside the hotel.Everything was perfect

  • Reviewed: 9 August 2015

    • Solo traveller

    the fan of the air condition was a bit noisy, but not so annoying

    personnel, quality of breakfast, great value for money (at least for the price i got)

  • Reviewed: 19 July 2015

    • Leisure trip
    • Family with older children

    Excellent assistance by the night manager, great restaurant suggestions and very kindly booked a hair appointment for as well. Certainly went the extra mile.

  • Reviewed: 7 July 2015

    • Leisure trip
    • Couple

    Lots of mosquitoes in town, but also in other places visited and EXPO2015. None in A/C hotel rooms !! Free underground carpark in hotel

    Just by Novara station, direct access train EXPO2015 (8 euros return) easy walk centre town

  • Reviewed: 13 January 2015

    • Business trip
    • Solo traveller

    Very nice hotel, staff were very helpful and friendly. Free wifi and the breakfast was outstanding with a huge selection of different foods to choose from. On site secure free parking was an added bonus too!

  • Reviewed: 10 January 2015

    • Leisure trip
    • Solo traveller

    Wifi is too unpredictable. Very aggravating at times.

    Staff, breakfast, cleanliness of room, great location, secure. I had a very nice stay and would definitely use this hotel again.

  • Reviewed: 6 January 2015

    • Leisure trip
    • Solo traveller

    Noisy cleaners in corridor in morning

    Central location Quiet, spacious and comfortable rooms Friendly and helpful staff Undergound free car parking Very good breakfast

  • Reviewed: 22 May 2016

    • Leisure trip
    • Couple

    Poor breakfast

    Friendly staff Clean Secure parking

  • Reviewed: 13 April 2016

    • Business trip
    • Solo traveller

    Can be a little noisy if overlooking the square

    Great staff very friendly, good location near restaurants and railway station

  • Reviewed: 26 March 2016

    • Business trip
    • Solo traveller

    Room was dusty. There was a layer of dust under bed.

  • Reviewed: 12 March 2016

    • Leisure trip
    • Couple

    Parking on site. Comfy room and bed. Near old city centre for walking and finding good restaurants.

  • Reviewed: 2 February 2016

    • Leisure trip
    • Family with young children

    The corridors and the room seemed to need renovation to keep the good standard.

    Breakfast was nice, perfect location, free parking

  • Reviewed: 10 January 2016

    • Leisure trip
    • Couple

    Nice hotel, very helpfull staff, comfortable bed.

  • Reviewed: 5 January 2016

    • Leisure trip
    • Couple

    Nothing

    Price

  • Reviewed: 19 December 2015

    • Leisure trip
    • Couple

    not clean

    close to train station

  • Reviewed: 25 November 2015

    • Leisure trip
    • Couple

    Couldn't control the aircon.

    Free Parking, friendly staff, close to Milan Malpensa Airport

  • Reviewed: 9 November 2015

    • Couple

    Bain à remous, lit king size, ...

  • Reviewed: 9 November 2015

    • Business trip
    • Couple

    Good location

  • Reviewed: 18 October 2015

    • Leisure trip
    • Couple

    non

    the straight recognition by matteo when arriving, the vicinity of the train station and the city center, breakfast, staff

  • Reviewed: 29 September 2015

    • Couple

    Comfortable room & good breakfast. Great location near historical centre and restaurants and free parking

  • Reviewed: 24 September 2015

    • Business trip
    • Solo traveller

    location is convenient (in front of the station) but the area is not nice at all

  • Reviewed: 22 September 2015

    • Leisure trip
    • Group

    Nothing

    Very stylish rooms

  • Reviewed: 23 August 2015

    • Leisure trip
    • Couple

    Staff were so helpful, nice room, parking convenient and breakfast great

  • Reviewed: 31 July 2015

    • Business trip
    • Couple

    Excellent location for EXPO, just 30 mins train door to door, 8 euro round trip for each, Bravo!

  • Reviewed: 26 July 2015

    • Business trip
    • Group

    Great hotel very friendly helpful staff with fabulous breakfast buffet.

  • Reviewed: 22 July 2015

    • Leisure trip
    • Couple

    Very urban location

    Right near station and town. Underground car park for free. Friendly staff. Glorious air con and strong wifi

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