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  5. Reviews of Hotel del Centro

Reviews of Hotel del Centro This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Via Roma 72, 90133 Palermo, Italy

#62 of 91 hotels in Palermo

Guests' Choice

Review Score

Based on 122 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    7.9

  • Location

    9.2

  • Facilities

    7.5

  • Staff

    9.1

  • Value for money

    8.0

  • Free WiFi

    8.3

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Showing 1 - 25

  • Reviewed: April 14, 2024

    8.0
    We have enjoyed our stay
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 6 nights
    • Submitted from a mobile device

    The furniture and the tile floor were old The shower cabin was small It was noisey outside at night around an hour because the city was collected the garbage during the night

    The breakfast was excellent The location was excellent too It was very clean and the room was big. The WiFi was excellent. In the bathroom the water was very hot and with a good pressure The staff was very helpful and nice

    Stayed in April 2024

  • Reviewed: March 25, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The shower.

    The room was nice. The shower to small. Nice breakfast

    Stayed in March 2024

  • Reviewed: February 1, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Better suitcase storage for early arrivals

    Ordinary, no hot items

    Stayed in January 2024

  • Reviewed: December 5, 2023

    8.0
    Great place, great location
    • Business trip
    • Group
    • Double or Twin Room
    • Stayed 5 nights

    the shower was extremely small

    Breakfast was great, staff was extremely helpful

    Stayed in November 2023

  • Reviewed: November 24, 2023

    8.0
    Good location
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights

    At 11pm it took us a couple of looks to determine this was the hotel. It occupies. one floor of a several level building, there is a different hotel on the next floor. It would be useful to advise that in the communication. Just a comment not a negative.

    The staff were good, friendly at breakfast despite our lack of Italian. The location was a 500m? walk from the bus station where we caught the airport bus. Easy walking from the hotel to sights, shops and the market. The night manager was very helpful.

    Stayed in September 2023

  • Reviewed: October 11, 2023

    8.0
    Great location, friendly,helpful staff, basic but comfortable rooms, will definitely stay here again
    • Leisure trip
    • Travelers with friends
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    There was no kettle in the room. The breakfast was fairly minimal (lots of cakes but no eggs or fresh fruit) but that was reflected in the low price - but on the plus side they did serve excellent decaf coffee!

    The location in Palermo's historic centre was great, we were able to walk everywhere we wanted to go. The staff were really nice, friendly and very helpful. Although the hotel is on the upper floor of a large building there is a lift, important for us as we both had large suitcases! Hotel Reception was open 24 hours. There was a laundry directly across the street which washed our clothes in a few hours. We will definitely stay here again next time we are in Palermo.

    Stayed in August 2023

  • Reviewed: October 11, 2023

    7.0
    Weighing the pros and cons, this hotel barely gets a passing grade
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 4 nights
    • Submitted from a mobile device

    There is no individual control for the AC therefore most of the time the room was too warm Occasionally there was a lack of hot water The mattresses could have been better

    The location and staff were very good

    Stayed in October 2023

  • Reviewed: October 2, 2023

    7.0
    Chaotic wonderful Palermo
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Parking was a challenge. Street was dirty, noisy, busy but inside room was quiet thankfully. Trash cans next to building were over flowing with trash. Never cleaned up.

    The desk staff very helpful, the breakfast woman kind and accommodating. Location was very good.

    Stayed in October 2023

  • Reviewed: September 18, 2023

    8.0
    Great for a one night stay
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Away from the main restaurant area of the four quarters.

    For a one night stay, it was good Cheap breakfast €5 each 10 minutes walk to Palermo Centrale train station 5 minutes walk to the old town Friendly staff Comfortable

    Stayed in August 2023

  • Reviewed: September 12, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    It was on Roma Avenue, and close to the railway station.

    Stayed in September 2023

  • Reviewed: September 2, 2023

    7.0
    Good stay, but could be better.
    • Leisure trip
    • Travelers with friends
    • Double or Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Our room was on the ground floor, close to the reception. In the morning or at any time of the day you can hear a lot of noise, making it a little difficult to sleep. We are also not allowed to have control of the air conditioning with us. So if you want to turn it on or off, or even change the temperature, you need to ask reception. The staff was nice, but on our first day we had problems with the hotel manager who was very rude to us. But other than that, our trip was pleasant.

    The property has a good location, near to the city centre and restaurants. You can do everything walking.

    Stayed in August 2023

  • Reviewed: August 19, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Terrible mould in the bathroom.

    Stayed in August 2023

  • Reviewed: July 31, 2023

    8.0
    Good value for money. Location amazing. It's an ideal place to stay if you're on a budget :)
    • Leisure trip
    • Solo traveler
    • Double or Twin Room
    • Stayed 3 nights

    You get what you pay for essentially and so I wasn't expecting anything too flash. One suggestion is possibly having some fruit with the buffet breakfast.

    Staff we're very friendly and helpful. Made me feel welcome and safe as a solo traveller :) The location was also really convenient! Super close walk to Palermo's main historic attractions and the central bus/train station. It's also on a main street, which is handy.

    Stayed in July 2023

  • Reviewed: June 20, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    Air condition

    Grei nok

    Stayed in June 2023

  • Reviewed: June 15, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    This hotel is housed in an old building and has certain problems that have already been mentioned by other guests.

    The hotel is close to the main attractions and very close to the main railway station. The staff is very kind and helpful, especially the night shift.

    Stayed in June 2023

  • Reviewed: April 21, 2023

    8.0
    Great place for exploring the city.
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 2 nights

    Bathroom quite small.

    The hotel, as the name suggests, is centrally located. Staff were very helpful in advising on restaurants, booking a cab to get to the airport, and responding to a request for a change of room, as the original one was not well separated from the lobby area.

    Stayed in April 2023

  • Reviewed: April 18, 2023

    8.0
    the staff was accommodating and bent over backwards to be helpful. They gave us free breakfast and a generous discount
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    it was antiquated. No updates, rooms not very clean.

    the breakfast

    Stayed in April 2023

  • Reviewed: March 29, 2023

    8.0
    We enjoyed a pleasant stay.
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Our pillows were less than fluffy.

    I loved the historic atmosphere and bright sunny breakfast room! The staff was very kind and helpful. Our rooms were clean and fresh. the hotel is conveniently located

    Stayed in March 2023

  • Reviewed: February 24, 2023

    9.0
    comfortable and easy access to see Palermo
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights

    Room was spacious and comfortable and a small balcony that looked out onto the busy via Roma, and with the windows closed the room was quite. All the staff were very courteous and helpful. No hesitation to stay here again

    Stayed in February 2023

  • Reviewed: February 23, 2023

    9.0
    my stay was wonderful
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 7 nights
    • Submitted from a mobile device

    I think the breakfast should include fruit

    location and staff

    Stayed in February 2023

  • Reviewed: February 1, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Everything was perfect.

    The hotel del Centro is close to the train station and close to the city center were most of attraction, churches and restaurant are. Everything is walking distance. The hotel is clean ,the room spacious and so the bathroom. The breakfast at the hotel has good option. The hotel is quiet and we slept really well, our room had two balcony. There is a receptionist 24 hours. Staff is very friendly,and extremely helpful. Staff customers service are at a level of a 5 star hotel. The quality of of the service, the position of accomodation , and the cleaning standard make this hotel an excellent value for the money . There is also a lift.

    Stayed in January 2023

  • Reviewed: November 9, 2022

    8.0
    Very Good
    • Leisure trip
    • Group
    • Quadruple Room
    • Stayed 1 night

    The bathroom could use a bit of an update since the shower wasn't the best.

    A good hotel for a night, close to all the amenities. The decor was authentic and charming, the staff was very friendly.

    Stayed in August 2022

  • Reviewed: November 6, 2022

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The hotel was only a few minutes walk from Statione Centrale so handy for getting to the airport, etc. It is also an easy walk to Palermo's main attractions. Despite being on the busy Via Roma we were not disturbed by noise from the street. The reception staff were very helpful and breakfast was provided cheerfully at a small additional charge. There were many eating out possibilities nearby as well as food shops and all types of other shops.

    Stayed in November 2022

  • Reviewed: October 31, 2022

    9.0
    A welcoming, comfortable stay in a great locayion
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 2 nights

    No specific issues.

    Hotel Centro is very well located for all major sights in Palermo, as well as being close to many restaurants and the central rail station. The staff were very welcoming and accommodating, and the room was comfortable and well appointed. I would happily recommend and return.

    Stayed in October 2022

Showing 1 - 25

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