Via Roma 72, 90133 Palermo, Italy
#62 of 91 hotels in Palermo
Guests' ChoiceBased on 122 hotel reviews
7.8Cleanliness
8.2
Comfort
7.9
Location
9.2
Facilities
7.5
Staff
9.1
Value for money
8.0
Free WiFi
8.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 14, 2024
Anca
CanadaThe furniture and the tile floor were old The shower cabin was small It was noisey outside at night around an hour because the city was collected the garbage during the night
The breakfast was excellent The location was excellent too It was very clean and the room was big. The WiFi was excellent. In the bathroom the water was very hot and with a good pressure The staff was very helpful and nice
Stayed in April 2024
Reviewed: March 25, 2024
Marchelmus
NorwayThe shower.
The room was nice. The shower to small. Nice breakfast
Stayed in March 2024
Reviewed: February 1, 2024
Harvey
CanadaBetter suitcase storage for early arrivals
Ordinary, no hot items
Stayed in January 2024
Reviewed: December 5, 2023
Cornelia
United States of Americathe shower was extremely small
Breakfast was great, staff was extremely helpful
Stayed in November 2023
Reviewed: November 24, 2023
Gary
New ZealandAt 11pm it took us a couple of looks to determine this was the hotel. It occupies. one floor of a several level building, there is a different hotel on the next floor. It would be useful to advise that in the communication. Just a comment not a negative.
The staff were good, friendly at breakfast despite our lack of Italian. The location was a 500m? walk from the bus station where we caught the airport bus. Easy walking from the hotel to sights, shops and the market. The night manager was very helpful.
Stayed in September 2023
Reviewed: October 11, 2023
Wendy
United KingdomThere was no kettle in the room. The breakfast was fairly minimal (lots of cakes but no eggs or fresh fruit) but that was reflected in the low price - but on the plus side they did serve excellent decaf coffee!
The location in Palermo's historic centre was great, we were able to walk everywhere we wanted to go. The staff were really nice, friendly and very helpful. Although the hotel is on the upper floor of a large building there is a lift, important for us as we both had large suitcases! Hotel Reception was open 24 hours. There was a laundry directly across the street which washed our clothes in a few hours. We will definitely stay here again next time we are in Palermo.
Stayed in August 2023
Reviewed: October 11, 2023
Robert
United States of AmericaThere is no individual control for the AC therefore most of the time the room was too warm Occasionally there was a lack of hot water The mattresses could have been better
The location and staff were very good
Stayed in October 2023
Reviewed: October 2, 2023
Donald
United States of AmericaParking was a challenge. Street was dirty, noisy, busy but inside room was quiet thankfully. Trash cans next to building were over flowing with trash. Never cleaned up.
The desk staff very helpful, the breakfast woman kind and accommodating. Location was very good.
Stayed in October 2023
Reviewed: September 18, 2023
John
AustraliaAway from the main restaurant area of the four quarters.
For a one night stay, it was good Cheap breakfast €5 each 10 minutes walk to Palermo Centrale train station 5 minutes walk to the old town Friendly staff Comfortable
Stayed in August 2023
Reviewed: September 12, 2023
Peter
United States of AmericaIt was on Roma Avenue, and close to the railway station.
Stayed in September 2023
Reviewed: September 2, 2023
Bruna
United KingdomOur room was on the ground floor, close to the reception. In the morning or at any time of the day you can hear a lot of noise, making it a little difficult to sleep. We are also not allowed to have control of the air conditioning with us. So if you want to turn it on or off, or even change the temperature, you need to ask reception. The staff was nice, but on our first day we had problems with the hotel manager who was very rude to us. But other than that, our trip was pleasant.
The property has a good location, near to the city centre and restaurants. You can do everything walking.
Stayed in August 2023
Reviewed: August 19, 2023
Lucia
ItalyTerrible mould in the bathroom.
Stayed in August 2023
Reviewed: July 31, 2023
Anne
New ZealandYou get what you pay for essentially and so I wasn't expecting anything too flash. One suggestion is possibly having some fruit with the buffet breakfast.
Staff we're very friendly and helpful. Made me feel welcome and safe as a solo traveller :) The location was also really convenient! Super close walk to Palermo's main historic attractions and the central bus/train station. It's also on a main street, which is handy.
Stayed in July 2023
Reviewed: June 20, 2023
Jørgen
NorwayAir condition
Grei nok
Stayed in June 2023
Reviewed: June 15, 2023
Eirini
GreeceThis hotel is housed in an old building and has certain problems that have already been mentioned by other guests.
The hotel is close to the main attractions and very close to the main railway station. The staff is very kind and helpful, especially the night shift.
Stayed in June 2023
Reviewed: April 21, 2023
Malcolm
United States of AmericaBathroom quite small.
The hotel, as the name suggests, is centrally located. Staff were very helpful in advising on restaurants, booking a cab to get to the airport, and responding to a request for a change of room, as the original one was not well separated from the lobby area.
Stayed in April 2023
Reviewed: April 18, 2023
Linda
United States of Americait was antiquated. No updates, rooms not very clean.
the breakfast
Stayed in April 2023
Reviewed: March 29, 2023
Shannon
United States of AmericaOur pillows were less than fluffy.
I loved the historic atmosphere and bright sunny breakfast room! The staff was very kind and helpful. Our rooms were clean and fresh. the hotel is conveniently located
Stayed in March 2023
Reviewed: February 24, 2023
Richard
United KingdomRoom was spacious and comfortable and a small balcony that looked out onto the busy via Roma, and with the windows closed the room was quite. All the staff were very courteous and helpful. No hesitation to stay here again
Stayed in February 2023
Reviewed: February 23, 2023
Timothy
United States of AmericaI think the breakfast should include fruit
location and staff
Stayed in February 2023
Reviewed: February 1, 2023
Raffaella
United KingdomEverything was perfect.
The hotel del Centro is close to the train station and close to the city center were most of attraction, churches and restaurant are. Everything is walking distance. The hotel is clean ,the room spacious and so the bathroom. The breakfast at the hotel has good option. The hotel is quiet and we slept really well, our room had two balcony. There is a receptionist 24 hours. Staff is very friendly,and extremely helpful. Staff customers service are at a level of a 5 star hotel. The quality of of the service, the position of accomodation , and the cleaning standard make this hotel an excellent value for the money . There is also a lift.
Stayed in January 2023
Reviewed: November 9, 2022
Remke
BelgiumThe bathroom could use a bit of an update since the shower wasn't the best.
A good hotel for a night, close to all the amenities. The decor was authentic and charming, the staff was very friendly.
Stayed in August 2022
Reviewed: November 6, 2022
Keith
United KingdomThe hotel was only a few minutes walk from Statione Centrale so handy for getting to the airport, etc. It is also an easy walk to Palermo's main attractions. Despite being on the busy Via Roma we were not disturbed by noise from the street. The reception staff were very helpful and breakfast was provided cheerfully at a small additional charge. There were many eating out possibilities nearby as well as food shops and all types of other shops.
Stayed in November 2022
Reviewed: October 31, 2022
Clive
United KingdomNo specific issues.
Hotel Centro is very well located for all major sights in Palermo, as well as being close to many restaurants and the central rail station. The staff were very welcoming and accommodating, and the room was comfortable and well appointed. I would happily recommend and return.
Stayed in October 2022
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