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Reviews of Centrum Palace Hotel & Resorts 4 stars

Via Giambattista Vico, 2/A, 86100 Campobasso, Italy

#4 of 5 hotels in Campobasso

Guests' Choice

Review score

Based on 252 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    7.9

  • Location

    8.3

  • Facilities

    7.9

  • Staff

    8.2

  • Value for money

    7.9

  • Free WiFi

    7.5

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Showing 1 - 19

  • Reviewed: 12 October 2018

    9.6
    Nice and clean hotel in a convenient location for the research I was doing.
    • Solo traveller
    • Single Room
    • Stayed 5 nights

    The shower was like new and extremely clean but the entrance and exit access was small for a larger person. And there are people larger than I am.

    Dining room staff were all wonderful and there was a good selection of offerings for breakfast

    Stayed in October 2018

  • Reviewed: 24 November 2017

    8.3
    We had issues at check out.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights

    We had issues at check out. We had paid through Booking.com and the Hotel said that they didn't receive any money. I had to pay again before leaving. As soon that we got back we communicated with Booking.com and resolved the issue very quickly. Thumbs up to Booking.com, they were professional and very efficient

    Stayed in November 2017

  • Reviewed: 18 October 2017

    10
    great stay!
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    outside could have been landscaped better.

    very similar to an American hotel like Best Western or La Quinta breakfast was very well done with lots of choices hallway carper on my floor was a little worn perhaps to some recent work done there very convenient to train station and downtown area

    Stayed in September 2017

  • Reviewed: 14 September 2017

    7.5
    the location, the service and the hotel in general.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 12 nights

    the fact that they know that in the first floor was not internet connexion and have some problems with the sewer. The first day that I arrived, I report those problems. I had to go to the lobby to have internet access. The bathroom toilet smell terrible, give me headache. All those gases coming from the bathroom are not good. They know the problem exist. I know that is Campobasso, not a big city but I have been in others facilities and did not have this problem. The fact that they did make me believe that the problem was my cell phone from not be able to get internet, make me very angry. And the fact that they know about the toilet problem and all the smell, make me more angry because my stay was not very pleasant. For the last two days, I had to sleep in another room. Other than that, I was happy with the service. If they know that the room had problem, they need to cancel that room and not give it no anyone. I did not ask to pay less, I just want to sleep and stay in my room comfortable paying what I have to pay for that hotel location.

    the location, the service and the hotel in general. Breakfast was ok.

    Stayed in September 2017

  • Reviewed: 17 March 2017

    7.5
    Quiet hotel close to train station
    • Business trip
    • Group
    • Standard Double Room
    • Stayed 3 nights

    Breakfast is more like a 3-star level. There is no warm food at all and no toaster for bread. The internet connection is very slow.

    Lots of fruits. Free WiFi.

    Stayed in March 2017

  • Reviewed: 14 February 2017

    10
    Great restaurant, most helpful staff
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights

    more storage space would have helped, the cost of the room was modest so, I think the best use of space was paramount.

    the superb restaurant and the helpful staff

    Stayed in January 2017

  • Reviewed: 7 January 2017

    9.6
    Fantastic price, great services
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Wi-fi didn't work well in our room

    This is a class of hotel Americans will be comfortable with. Price was best we received in a European tour! Must've been new or extremely off-season

    Stayed in January 2017

  • Reviewed: 13 November 2016

    8.3
    Well located, good breakfast, very clean
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room was too warm even after switching off heating (temperature could not be lowered) and opening windows.

    Well located, good breakfast, very clean

    Stayed in November 2016

  • Reviewed: 24 March 2018

    9.6
    Excellent place
    • Business trip
    • Group
    • Single Room
    • Stayed 3 nights

    Coffee in the breakfast is always cold :(

    Location is excellent and staff were very cooperative

    Stayed in March 2018

  • Reviewed: 5 November 2017

    7.9
    Good hotel with a nice restaurant
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Location was not so nice to walk to the centre especially in the evening.

    The food at the restaurant was very good. B'fast starts at 7a.m.

    Stayed in November 2017

  • Reviewed: 29 June 2017

    6.7
    A business hotel that is a good overnight stay for touring Italy by car.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Comfortable bed, Breakfast included. Air conditioning. WiFi

    Stayed in June 2017

  • Reviewed: 2 May 2017

    7.5
    If there were not the problem of the high temperature in the room, I'd strongly suggest this hotel.
    • Business trip
    • Couple
    • Single Room
    • Stayed 1 night

    Possibility of room temperature set-up. Too high temperature with virtually no possibility to lower it.

    Very good Price/comfort ratio

    Stayed in April 2017

  • Reviewed: 19 March 2017

    8.3
    Convenient location - close to Campobasso train station,...
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights

    Wi-fi didn't work well

    Convenient location - close to Campobasso train station, friendly staff.

    Stayed in March 2017

  • Reviewed: 17 February 2017

    4.6
    Good price/service ratio. The only problem, significant to me, the high temperature in the room.
    • Business trip
    • Couple
    • Single Room
    • Stayed 3 nights

    Temperature in the room too high even with the heating shut-off.

    Stayed in February 2017

  • Reviewed: 6 February 2017

    7.1
    OK
    • Business trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 3 nights

    The room was clean but smelled unaird and especially the carpet showed wear and tear.

    Staff was friendly and helpful.

    Stayed in February 2017

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 25 February 2016

    5.0
    For a "4 star hotel" probably the bed and the free...
    • Leisure trip
    • Couple

    Rooms are dirty, walls full of cracks and marks like childrens were playing on them with pencils, bathroom cabin shower very small and doors not closing properly, etc :) Extremely poor "continental" breakfast... Definitely not a 4* in my opinion

    For a "4 star hotel" probably the bed and the free parking (hard to find that in Campobasso) was the only positive things at this hotel... Unfortunately

  • Reviewed: 25 May 2016

    10
    The staff was amazing, restraunt recommendations perfect,...
    • Leisure trip
    • Couple

    The staff was amazing, restraunt recommendations perfect, they really went out of their way to help 4 English speaking guests have an amazing time

  • Reviewed: 26 April 2016

    8.8
    New hotel, clean and comfortable, with internal parking, 15...
    • Leisure trip
    • Couple

    modern room with no charm, a bit anonymous

    New hotel, clean and comfortable, with internal parking, 15 min on foot from the centre, friendly staff

  • Reviewed: 20 April 2016

    8.8
    Pleasant staff, modern hotel, convenient location.
    • Couple

    I did not like the firm pillows, but my husband thought they were fine.

    Pleasant staff, modern hotel, convenient location.

There are also 18 reviews without text. These impact the overall review score.

Showing 1 - 19

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