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Reviews of Hotel Certaldo 4 stars

Via Del Molino 74, 50052 Certaldo, Italy

#2 of 6 hotels in Certaldo

Guests' Choice

Review score

Based on 415 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9

  • Comfort

    8.8

  • Location

    8.2

  • Facilities

    8.4

  • Staff

    9.2

  • Value for money

    8.4

  • Free WiFi

    8.4

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Showing 1 - 75

  • Reviewed: 19 September 2018

    10
    Great place to stay to walk certaldo and alto certaldo
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 2 nights

    They had issues with the fire alarm which went off for 1.5 hours before they remedied. Sadly, it was at 11 pm. An off occurence and detracted from stay, but not because of people or room.

    The bedroom was comfortable and big enough with a good bathroom. Nice windows in the corner room for good ventilation. The staff was accomodating and helped us get around. In fact, they found a taxi when we couldn't. Quiet and convenient for looking around Certaldo.

    Stayed in September 2018

  • Reviewed: 9 September 2018

    7.1
    Breakfast was quite ok!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 7 nights
    • Submitted via mobile

    Several times very noisy till early morning! Reception was not able to fix it! Fire alert one night!

    Breakfast was quite ok! Absolute friendly service!

    Stayed in September 2018

  • Reviewed: 6 September 2018

    9.2
    excellent hotel and very good value for money-would stay again
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 7 nights
    • Submitted via mobile

    catering fairly limited with staff multitasking between reception, bar and kitchen but added to the quaintness really in any event breakfast was good then we would be out in the day and out again in Certaldo Alto in the evening so really no issue

    great location for exploring Chianti towns and only 10 mins walk to station for train to Florence and Siena 15 mins walk to funicular for ride up to Medieval Certaldo Alto-small but beautiful (7 or 8 restaurants-all good)

    Stayed in September 2018

  • Reviewed: 24 August 2018

    10
    Loved the pool and the lobby was great with a place to have...
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Loved the pool and the lobby was great with a place to have a drink and relax. The breakfast was amazing. Nice rooms and clean spacious bathroom. Great stay would highly recommend.

    Stayed in August 2018

  • Reviewed: 29 July 2018

    9.6
    Good service, comfy room, shame about the restaurant.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 5 nights
    • Submitted via mobile

    The restaurant was not that special for dinner. Limited choice and not particularly interesting or tasty. It was well served and the wine was good and cheap. We only eat in one night, there are plenty of better restaurants in the town.

    The service was always good at breakfast and especially the receptionists were extremely friendly and helpful. The rooms were clean and comfortable. There was a good selection in the buffet each morning for breakfast and the waitress staff were very keen to help. The location is good, the hotel is a 10 minute stroll from the town and station. Trains run regularly to Florence and sienna. The old town on the hilltop is worth a visit via the funicular.

    Stayed in July 2018

  • Reviewed: 29 July 2018

    8.8
    Great place
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    There was no balcony...the hotel is located near a busy road...so some traffic noise

    Beatiful garden...big amd quiet room...stylish...breakfeast was great...staff was awesome

    Stayed in July 2018

  • Reviewed: 21 July 2018

    9.5
    A hidden gem
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing at all, that we could be critical of 🤔

    The staff at the Hotel were so welcoming and friendly, and obviously took a pride in their job and their Hotel. It is a lovely small hotel, very clean, with beautiful gardens and a small outdoor swimming pool, which was perfect for relaxing after a day sightseeing. Train station, taking you directly into Florence, only 5 minutes walk from a Hotel, which we found much better option than staying and driving in the busy Florence. Whilst the lower level of Certaldo is unspectacular, there is a funicular railway, taking you up to the old historic part, which is lovely, with several very nice restaurants. Overall, a great central point for staying if touring Tuscany, with the added benefit of a 50 minute train journey right into the tourists spots in Florence.

    Stayed in July 2018

  • Reviewed: 7 July 2018

    9.2
    Amazing hotel, will book again!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 7 nights
    • Submitted via mobile

    Pressure of the shower was poor

    Fabulous hotel setting, with amazing facilities including pool, beautiful gardens and the most amazing cakes for breakfast

    Stayed in July 2018

  • Reviewed: 2 June 2018

    9.2
    The super friendly staff makes it worth a visit!
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    The area around the hotel seemed a little run-down, The pool was not open. Not much of a view

    I was on vacation but needed to do some work, so I needed to find a hotel with a guest computer. I called around many hotels and found this very challenging. Finally I found this hotel and spoke to Francesca. She saved the day! She was incredibly friendly and profession, and took care of my every need. I did take a break from work and walk a few miles up to the small medieval on the hill above this village, which was interesting to see.

    Stayed in May 2018

  • Reviewed: 4 May 2018

    8.8
    Overall we had a nice stay at your hotel.
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Maybe the pillows if I am to be picky,and the fact we were two lady friends and had to sleep in double bed,really think we should have had twin beds,though we asked,they told us the hotel was full.

    The staff really helpful and polite,breakfast was very good and scrambled egg and bacon really tasty.

    Stayed in May 2018

  • Reviewed: 13 November 2017

    8.3
    Great place
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very nice bathroom but some soap traces around bath tub.....some doubts if it was accurately cleaned before we entered. The rest of the bathroom area absolutely spotless.

    Friendliness at reception,room size , confort and cleanness.

    Stayed in November 2017

  • Reviewed: 15 October 2017

    8.3
    Good marketing approach, unmet expectations
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    It is a bit away from the centre and we found it to be subpar comparing with other 4 stars. Average breakfast, medium accomodations. Honestly, a very good 3 stars if it was sold as such. The expectations were higher.

    A good hotel with better photos online.

    Stayed in October 2017

  • Reviewed: 12 October 2017

    9.2
    Great stay in Tuscany
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 6 nights
    • Submitted via mobile

    The beds are not so comfortable. Not a good selection of TV channels.

    There is a very nice garden. A very good breakfast is served. The staff is very friendly and helpful.

    Stayed in October 2017

  • Reviewed: 27 September 2017

    9.6
    A perfect hotel to explore tuscany from
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The bar area was very quiet, a combination of being a bit overpriced and the staff seemed very unsure about the wines they stocked and what was available.

    Easy to access hotel with free parking, right next to the main road leading into certaldo. 10 min walk into the centre with a few little bars closer. Staff were very helpful and friendly, they were always happy to book us a table at a restaurant etc. Great value hotel overall, a good base to do exploring around Tuscany.

    Stayed in September 2017

  • Reviewed: 27 September 2017

    10
    Lovely hotel set in beautiful gardens
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Staff went above and beyond. Told them we were just married at check-in and they added little romantic touches wherever they could (heart shaped place mats at breakfast!).

    Stayed in September 2017

  • Reviewed: 15 September 2017

    8.3
    Location good for a base to travel around this part of Tuscany by train
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    No coffee facilities in the room although you could pay extra and have these. Immediate area and newer part of town was more suburban and not particularly attractive.

    Friendly and professional staff. Clean comfortable hotel. Near to train station. Old town was very pleasant to walk around.

    Stayed in September 2017

  • Reviewed: 2 September 2017

    9.2
    Welcoming staff
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    Few basic toiletries.

    The staff were overwhelming helpful from assisting with my excessive luggage for my son's wedding to giving detailed information.

    Stayed in August 2017

  • Reviewed: 23 August 2017

    8.3
    Breakfast was very good.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    Not their fault as such. But top floor was very noisy due to a lot of birds coming in early morning and 'dancing' on the roof.

    Breakfast was very good. Pool was small but a big plus on the hot days.

    Stayed in August 2017

  • Reviewed: 21 August 2017

    4.6
    Spacious rooms, very helpful and nice restaurant staff
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Not 4 stars comfort, very poorly equipped rooms with all basic items paid in addition (swimming pool towels, no slippers, no cotton pads, terrible beauty products, no body balsam). Very short breakfast time (closes at 10 am already) and short lunch and dinner (lunch from 13:00 till 14:30). Rigid and inflexible staff.

    Spacious rooms, very helpful and nice restaurant staff

    Stayed in August 2017

  • Reviewed: 16 August 2017

    9.2
    Ideal half way house en route to our main holiday destination
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    It's located on a main road which makes it easy to find by car but dangerous to leave by foot. Pool is small.

    The hotel is a converted mill and decorated to modern standards. Bedrooms are spacious, beds are comfortable, bathrooms are spotless. Certaldo is a nice town.

    Stayed in July 2017

  • Reviewed: 27 July 2017

    9.2
    Great few days... not long enough!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The room was great and a really good size with a big bathroom. The staff were very friendly and nothing seemed to be a problem. Good location, a little out of the old town, but easy to walk and easy to get out to explore the surrounding area. We really enjoyed Certaldo!

    Stayed in July 2017

  • Reviewed: 26 July 2017

    10
    Wonderful stay!!!
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The staffs are super nice.They even prepare a special gift for my friend who has birthday during the stay.The hotel is beautiful.The room is comfortable.Eveything in this hotel is wonderful!!!

    Stayed in July 2017

  • Reviewed: 17 July 2017

    10
    Awesome staff!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Staff was very pleasant and service was excellent! 5 minute walk from the train station to the hotel. 10 minute walk to funicular to Certaldo Altio where we enjoyed Mercantia, an amazing festival in medieval village.

    Stayed in July 2017

  • Reviewed: 15 July 2017

    8.8
    Lovely Respite
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Not much I didn't like. Very pleasant.

    An excellent location with lovely grounds and friendly, knowledgeable staff. Five minute walk to the train station. Lovely pool. Fun decor. Loved my stay.

    Stayed in June 2017

  • Reviewed: 27 June 2017

    7.1
    The rooms are nice and are reflected well on the pictures.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 5 nights

    The photos do not show, that the property is situated right next to a roundabout. When lying at the pool or having breakfast outside one is therefore really close to the street, which we did not enjoy. Also there are incredibly many pigeons on the property, which was kind of disturbing when lying at the pool. Also the pigeon were pretty loud.

    The rooms are nice and are reflected well on the pictures. The staff is quite friendly as well.

    Stayed in June 2017

  • Reviewed: 21 June 2017

    7.9
    Decent hotel with a nice pool area.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    Breakfast supplies ran low after about 9:30

    Decent hotel. We arrived late and were served well. Lovely pool area to chill out in before the wedding we went to. Very comfortable room and decent bathroom. Would return.

    Stayed in June 2017

  • Reviewed: 22 August 2018

    10
    Glorious
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Nothing

    The whole experience was perfect.

    Stayed in August 2018

  • Reviewed: 20 June 2018

    9.6
    Great oplace to stay
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    Nothing

    Friendly helpful staff. Good location both as a route stop but also to visit Certaldo.

    Stayed in June 2018

  • Reviewed: 10 June 2018

    8.3
    good place for one night stoipover or as base to discover area around
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    nothing in particular to say

    the room was clean and confortable...bathroom size above average.....easy parking at property

    Stayed in June 2018

  • Reviewed: 28 May 2018

    10
    Excellent. The staff was very helpful and the restaurant was above expectations.
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The eggs were delicious. Breakfast was excellent including coffee. Room,bed, and bathroom great.

    Stayed in May 2018

  • Reviewed: 8 May 2018

    6.3
    Staff was very helpful.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 5 nights

    Staff was very helpful.

    Stayed in May 2018

  • Reviewed: 8 May 2018

    6.3
    Staff was very helpful.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 5 nights

    Staff was very helpful.

    Stayed in May 2018

  • Reviewed: 16 April 2018

    8.8
    Nice and big room.
    • Business trip
    • Group
    • Standard Double Room
    • Stayed 2 nights

    Nice and big room. Excelent breakfast. Very pleasent interiors.

    Stayed in April 2018

  • Reviewed: 13 October 2017

    7.5
    Restaurant was a bit pricey but very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    A bit out of the way and far from services

    Restaurant was a bit pricey but very good

    Stayed in September 2017

  • Reviewed: 12 October 2017

    7.5
    nice people, comfortable rooms, big and quiet
    • Business trip
    • Group
    • Standard Double Room
    • Stayed 2 nights

    nice people, comfortable rooms, big and quiet beautiful place

    Stayed in September 2017

  • Reviewed: 27 September 2017

    7.9
    Clean accommodation- just need to refurbish showers
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Shower was way too small and water flow poor

    Location and staff attitude

    Stayed in September 2017

  • Reviewed: 9 September 2017

    9.6
    A lovely hotel with really helpful staff.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights

    Nothing.

    The staff were overwhelmingly helpful. The hotel is historic as it was a watermill. The old and the new decor made a positive impression.

    Stayed in August 2017

  • Reviewed: 22 August 2017

    5.0
    awful
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    management overcharged the room by double the reservation amount

    Stayed in August 2017

  • Reviewed: 7 August 2017

    8.8
    Really helpful staff
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 7 nights

    Really helpful staff

    Stayed in July 2017

  • Reviewed: 29 July 2017

    10
    Our stay was very relaxing the hotel was clean and staff were very helpful
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Pillows were to hard

    Great location

    Stayed in July 2017

  • Reviewed: 16 July 2017

    7.9
    Nice place in Certaldo
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    Temperature of the room, very small swimming pool

    Bed, Food

    Stayed in July 2017

  • Reviewed: 8 July 2017

    7.9
    Staff were truly helpful with every request.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Staff were truly helpful with every request.

    Stayed in July 2017

  • Reviewed: 8 July 2017

    10
    Cold water machine in the lobby is necessary in summer.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Cold water machine in the lobby is necessary in summer.

    Stayed in July 2017

  • Reviewed: 3 July 2017

    7.9
    Hairdryer was not working snd the electricity point next to...
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Hairdryer was not working snd the electricity point next to my bed fid not work.

    Stayed in July 2017

  • Reviewed: 9 May 2017

    10
    Fantastic!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Made an extra request for rode leaves on the bed in shape off a heart. Wich they did. Superbe!!

    Stayed in May 2017

  • Reviewed: 22 January 2017

    8.3
    great place for just one day
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Illumination parking ....

    Breakfast....sky in room

    Stayed in January 2017

  • Reviewed: 28 November 2016

    10
    Great stay
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights

    nothing bad!

    Great breakfast and big nice room

    Stayed in November 2016

  • Reviewed: 8 October 2016

    9.6
    Great breakfast.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Great breakfast. Great location to old city.

    Stayed in October 2016

  • Reviewed: 29 September 2016

    7.9
    Good sound-proof windows!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Good sound-proof windows! Big room for a classic double Friendly staff

    Stayed in September 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 29 May 2016

    10
    We have stayed several times.
    • Leisure trip
    • Couple

    We have stayed several times. The staff have always been excellent even arranging that we could have the same room that we have enjoyed previously. Breakfast is always fantastic and the salad we ordered could have fed 4 people. The hotel is in a quiet location within easy travel distance ( by car ) of both Sienna and Florence. Thank you, we'll be back.

  • Reviewed: 18 May 2016

    8.8
    Breakfast was good, staff friendly, location was good
    • Leisure trip
    • Family with young children

    No air-conditioning in the rooms as it wasn't 'summer yet' so needed to open the windows, which let in the mosquitos who bit our toddler. Luckily it wasn't unbearably hot so slept with the windows shut after the first night

    Breakfast was good, staff friendly, location was good

  • Reviewed: 10 May 2016

    9.6
    Good location, near to the train station and Certaldo old...
    • Leisure trip
    • Couple

    Good location, near to the train station and Certaldo old town Large parking, fast internet Friendly staff, especially the two ladies from breakfast area

  • Reviewed: 30 November 2015

    9.2
    The hotel and its surroundings were beautiful.
    • Leisure trip
    • Couple

    The hotel and its surroundings were beautiful. The superior double room was amazing with a lovely bathroom. Staff were really attentive and friendly. The location is very good too, only a short walk from the station to Certaldo and Certaldo Alto, both stunning. I would definitely come again during the summer season to have full use of the garden area and pool!

  • Reviewed: 2 November 2015

    10
    Beautifully restored old water mill in large gardens.
    • Leisure trip
    • Couple

    Beautifully restored old water mill in large gardens. Wonderful staff and found Certaldo Alto surprisingly interesting. Worth exploring. Easy walk from the train station.

  • Reviewed: 1 November 2015

    9.6
    The hotel was beautiful and the staff were so helpful and...
    • Leisure trip
    • Group

    The bed was too firm for me.

    The hotel was beautiful and the staff were so helpful and nice. Loved the location and its proximity to other small towns. Excellent!

  • Reviewed: 4 October 2015

    7.1
    Staff was really friendly and helpful with the various...
    • Leisure trip
    • Group

    Nothing special, except the room was a bit smaller than what I expected and it seems the A/C was broken. We had a car and drove around but a bit disappointed that we didn't get a view of typical Tuscany landscape from the hotel.

    Staff was really friendly and helpful with the various requests we had. We staid 3 nights and overall all went well. I was also able to jog in the hotel vicinity which was nice as well as using their small gym facility. Complementary bfast was generous.

  • Reviewed: 1 October 2015

    8.3
    Staff were very good.
    • Leisure trip
    • Group

    Had to pay 6 euros for an extra pillow! shower cubicle had very restricted space making it difficult to use. very limited toiletries, the tiny soap was not replaced in a week

    Staff were very good. Breakfast excellent compared to other places we have stayed in Tuscany

  • Reviewed: 1 September 2015

    9.6
    The staff were friendly and helpful;
    • Leisure trip
    • Couple

    The staff were friendly and helpful; the swimming pool was a great boon in hot weather, although there were a lot of mosquitoes in the garden. The hotel was a 5-7 minute walk from the railway station from where we caught trains to Siena and Florence during our stay. Breakfast was varied and plentiful.

  • Reviewed: 28 August 2015

    10
    On motorbikes so great parking and walk to train station for...
    • Leisure trip
    • Group

    Take mosquito repellant (August) as it is by a river,

    On motorbikes so great parking and walk to train station for visits to Siena and Florence was important. Hotel and staff were excellent and nice pool. You must visit certaldo old town (up a furnicular railway) lots of great restaurants and virtually no tourists

  • Reviewed: 27 August 2015

    8.3
    Great and large twin beds, comfortable quiet room, nice...
    • Leisure trip
    • Group

    No real critical points. Location is near a road, but the trees and hedges are growing up and create more and more privacy.

    Great and large twin beds, comfortable quiet room, nice swimming pool, delicious and rich breakfast buffet. Excellent staff, helpful, friendly, they understand how to welcome people in a professional and personal way.

  • Reviewed: 26 August 2015

    9.6
    Position of the hotel is good.
    • Leisure trip
    • Couple

    Position of the hotel is good. Very close to the train station in a quiet place. It takes 5-10 mins walking to get to the furnicular in the center of Certaldo. Extremely friendly staffing. Appreciated the breakfast options and the services, no to mention the fact that it gets servers in the garden. The rooms are very nice with comfortable beds, very clean and spacious, with a great design. The gardens are very nice and invite you to relax. Did not get to try the pool but was pleasantly surprised by the fact they have one. Definitely a place where I would stay again for sure when I visit.

  • Reviewed: 17 August 2015

    8.3
    polite team, clean and all needed for a convenient and nice...
    • Leisure trip
    • Couple

    The pool is to small, it's just a slightly bigger bathtub

    polite team, clean and all needed for a convenient and nice vacation is given. The historical city of Certaldo in walking distance

  • Reviewed: 3 August 2015

    8.8
    Lovely hotel, the room was good and the staff was friendly.
    • Leisure trip
    • Couple

    Lovely hotel, the room was good and the staff was friendly. The pool (although quite small) and gardens are very nice. The hotel is located between busy roads but the location is convenient.

  • Reviewed: 2 August 2015

    10
    Fantastic hotel, fantastic staff.
    • Leisure trip
    • Family with older children

    Fantastic hotel, fantastic staff. We enjoyed the breakfasts and the rooms wee really comfortable. The staff wee extremely helpful. Excellent location.

  • Reviewed: 18 July 2015

    9.2
    Very nice hotel, nicely appointed rooms and very good wifi.
    • Leisure trip
    • Couple

    Bathroom great, shower part a little small and just a tiny little bit far out of centre, just a LITTLE!

    Very nice hotel, nicely appointed rooms and very good wifi.

  • Reviewed: 17 July 2015

    9.6
    excellent welcome on arrival.
    • Leisure trip
    • Couple

    breakfast waiting staff had members that were a bit " glum", & slow to replenish the buffet. Gardeners blew grit & organic materials all over my new car. It was stubborn to shift. Receptionist gave consent to clean off using their hosepipe. Unfortunately she didn't have the authority to consent the latter, and the Manageress reprimanded me. I found the experience very embarrassing, especially as the source of the problem and the solution, originated by the hotel. I would still stay here again.

    excellent welcome on arrival. Very nice accommodation & Breakfast. Some helpful guidance from the receptionist.

  • Reviewed: 6 June 2015

    9.6
    Staff were welcoming and very helpful with directions and...
    • Leisure trip
    • Couple

    Staff were welcoming and very helpful with directions and suggestions of places to visit. Special mention of Claudia who was particularly friendly and helpful. The gardens down to the river were lovely to stroll and relax in after a day of sightseeing. Our window was above the rushing river and we found it soothing to listen to at night. A large bathroom, bed and room with plenty of wardrobe and desk space. It was good to spread out.

  • Reviewed: 21 May 2015

    10
    The hotel was located within easy reach if the station town...
    • Leisure trip
    • Group

    The hotel was located within easy reach if the station town and old town. Certaldo old town is stunning with wonderful restaurants with amazing views. The hotel is lovely with staff who are so kind and friendly. They booked everything we asked for and were wonderful. Hope to return soon!

  • Reviewed: 29 May 2016

    10
    Great spot.
    • Leisure trip
    • Couple

    Nothing

    Great spot. Helpful staff. Enjoyed all this splendid hotel has to offer.

  • Reviewed: 22 May 2016

    7.5
    All were good, almost perfect.
    • Leisure trip
    • Couple

    There is nothing to complain.

    All were good, almost perfect.

  • Reviewed: 26 April 2016

    9.2
    great location
    • Leisure trip
    • Couple

    location for breakfast in the entrance of the hotel , should be in a specially allocated dining room

    great location professional and friendly staff

  • Reviewed: 29 March 2016

    8.8
    Very friendly staff, Nice room, great breakfast.
    • Leisure trip
    • Couple

    Very friendly staff, Nice room, great breakfast.

  • Reviewed: 20 February 2016

    5.4
    Nice room nice bathroom
    • Business trip
    • Couple

    The view , location, cold atmosphere

    Nice room nice bathroom

  • Reviewed: 4 January 2016

    10
    A warm welcome perfect
    • Leisure trip
    • Group

    A warm welcome perfect hospitalety.

  • Reviewed: 13 November 2015

    10
    The staff was excellent, felt like family.
    • Leisure trip
    • Group

    The staff was excellent, felt like family. Great food was served, very comfortable. A definite place to revisit when we return to Italy.

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