nothing!

Highly impressed! This hotel embodies the essence of Venetian luxury, offering a Chipriani-style ambiance with stunning lagoon views. The staff truly exceeded expectations with their helpfulness and friendly demeanor. Ideal Location: The hotel's position is perfect, just a 5-minute boat ride to St. Mark's Square. This proximity allows you to experience the vibrancy of Venice in the mornings and evenings, while returning to a tranquil and beautiful haven after your adventures. It's the ideal balance for a relaxing and unforgettable trip. Higly recommended,

Stayed in April 2024

Four days - too short!

Superb. The very best

Stayed in April 2024

Hard to think of anything. We had beige curtains in our room - I hate beige - but I'm splitting hairs here.

The location is to die for. After the hurly burly of being with the crowds, it feels like an oasis of calm. The service is excellent - the staff really do care if you are happy, they are brilliant. This hotel offers many things, great breakfast included in the price, a fab pool, lovely spa, good cocktails, beautiful rooms, but it's the staff who are the secret weapon. We only came home last night and we are planning our next trip.

Stayed in April 2024

Nothing. I liked everything.

The staff were excellent. The breakfast was good. The location perfect.

Stayed in October 2023

Nothing

The exclusive privacy

Stayed in October 2023

The welcome, the ambience and impeccable service

Stayed in October 2023

Nothing!

The hotel was beautiful the location excellent, the rooms, stuff and food great!

Stayed in October 2023

Nothing

Superb!

Stayed in August 2023

A large group of kids were using the adult pool and were being loud for hours

Everything

Stayed in July 2023

Nothing.

Amazing service and facilities. Location perfect.

Stayed in July 2023

Amazing overall experience.

Stayed in July 2023

so nice for break from the crowds . pool is beautiful

Stayed in June 2023

We loved taking the private luxurious shuttle boat to San Marco island but this may be a problem for people afraid of sailing who may prefer to stay on the other side of the lagoon in walking distance of the sites. The only other negative was that the breakfast service if you order off the menu was very slow so by the time it came we had to go off. That can be managed by leaving at least an hour for a hot breakfast and also a good half hour each way to get to Piazza San Marco ( including waiting for shuttle)

Fabulous room with a beautiful view of the lagoon. The staff were excellent and catered to our every need. The views and scenery ( gardens, Olympic pool area etc) were stunning. Had the best fish meal ( turbot and asparagus) I’d ever tasted in a restaurant (and it was only the bar restaurant). The chocolates they gave us in the room on arrival were divine. Breakfast was lavish. We felt pampered the whole time and had a wonderful romantic holiday.

Stayed in June 2023

Exceptional hotel. Every as expected and more. Staff could not have been more welcoming and helpful.

Stayed in April 2023

We ate at the Michelin restaurant one evening and having visited many Michelin restaurants we were extremely disappointed. The taster menu was very expensive and some of the courses were well below the standard you would expect from a starred restaurant. Also the service didn’t reflect what you would expect in a Michelin restaurant . But don’t let that put you off .. eat at Cips !!

Beautiful hotel, the staff were wonderful and the customer service was out of this world . The location was great , even though you weren’t in the centre of Venice it was nice to escape the bustle of Venice and the hotels regular free water taxi was perfect to get back and fore when you needed. The breakfast which is included was exceptional and we had some lovely treatments at the spa. We ate at Cips restaurant a few nights and the food was fantastic and again , the staff couldn’t do enough for you . Would certainly go back !!

Stayed in May 2023

the staff!

Stayed in April 2023

Room was okay—didn’t give five star feeling.

It’s location and the grounds.

Stayed in April 2023

Breakfast excellent, although on our first day, some of the a la carte menu we ordered, we had to remind the waiting staff and did wait 30 mins for an omelet and some scrambled eggs! Also, had an excellent lunch in the pool side restaurant, but again we never received the sparkling water we ordered, so just very minor gripes, but for an expensive, high end hotels group you expect fantastic service consistently.

Location was perfect, on the whole; staff exceptionally attentive, especially upon arrival. Warm welcome, and made to feel like old friends rather than another hotel guest. Intuitive customer service, and nothing too much trouble. Ambience relaxed luxury :-) Location and views; hotel Cipriani boat service a fabulous service to have at your disposal! Cip's club restaurant lovely, again we were very well looked after there. Relaxed atmosphere and the Sea Bass was one of the best I've tasted. All in all a very special place that we enjoyed immensely to celebrate my husbands birthday. We were also kindly upgraded to a Junior Suite with terrace/ direct pool access, which would be fantastic in the warmer months, very much feels like a resort hotel. It was lovely in March, but it will give us good reason to return in summer!!

Stayed in March 2023

The Pigeons .

The staff were exceptional, the choice of food and drink were extensive , absolutely delicious and enjoyed in the most splendid of surroundings, the view over the lagoon was mesmerising.

Stayed in October 2022

The breakfast was of such high quality truly outstanding. Served on China plates with the coffee brought in silverware. So very elegant. The service throughout the hotel is so warm and yet still professional, you arrive as guests but leave as friends.

Stayed in October 2022

Staff, ambiance, general service particularly access to St Marks Square. Response to an error was very gracious and in keeping with the hotel's ethos and thus very much appreciated.

Stayed in October 2022

Location, service quality and staff kindness

Stayed in August 2022

central with pool - views of Venice

Stayed in August 2022

it’s beauty

everything is of the highest quality

Stayed in August 2022