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Reviews of Hotel City 3 stars

Via Dei Due Macelli, 97, Spagna, 00187 Rome, Italy

#517 of 921 hotels in Rome

Guests' Choice

Review score

Based on 285 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    7.4

  • Location

    9.4

  • Facilities

    7.1

  • Staff

    8.6

  • Value for money

    7.5

  • Free WiFi

    5.7

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Showing 1 - 43

  • Reviewed: 15 July 2018

    9.6
    Everything was good!
    • Leisure trip
    • Family with young children
    • Basic Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    It would be great if they could accomodate 4 people family (2 adults 2 kids) in one room.

    Everything was good! For my family (two kids two adults) we booked 2 doudle rooms.

    Stayed in July 2018

  • Reviewed: 8 July 2018

    7.1
    Great
    • Leisure trip
    • Group
    • Basic Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Air con in room was faulty leaving a constant puddle in front of the door. Though the staff had noticed and provided fans. Bed not very comfy

    Proximity to all the sites in Rome was fantastic. Surrounded by great restaurants the hotel itself was very historic. The staff were really good

    Stayed in June 2018

  • Reviewed: 22 June 2018

    9.6
    Just what we needed for our overnight stay - friendly, comfortable and good value. Back soon!
    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Our triple room (309) was poorly lit and even in daylight hours you need more light, especially in the downstairs part of the room.

    Location very good and staff always helpful & efficient. Good value given how central the hotel is.

    Stayed in June 2018

  • Reviewed: 29 May 2018

    9.6
    Great spot & good value for money
    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 2 nights

    Breakfast needs to have more savoury items like cold meats & cheeses otherwise it is adequate

    Old world hotel with its own charm. Very good location and very friendly, helpful Staff.

    Stayed in May 2018

  • Reviewed: 24 May 2018

    8.3
    Comfortable and quiet place right in the center. Great value for money!
    • Leisure trip
    • Group
    • Quadruple Room
    • Stayed 3 nights

    Breakfast is not good at all. Coffee was a bit burned and the pastries were prepackaged, when in Italy it is nicer to have a real fresh baked cornetto (croissant) with capuccino but there was nothing like that.

    The neighborhood is quiet by night but lively by day. Location is AMAZING! Just a couple of minutes walking to Piazza Spagna and 6 minutes walking to Trevi Fountain. It was clean and comfortable, and staff was friendly.

    Stayed in May 2018

  • Reviewed: 15 May 2018

    7.1
    It's an older building.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights

    See above

    It's an older building. Has great history, but does not meet the pictures or promises. No toiletries, the air conditioning did not work. The bed is very hard (like most in Europe) Towels were not absorbent, the bathroom and room was very dark.

    Stayed in May 2018

  • Reviewed: 6 May 2018

    4.6
    I did not get value for the money I paid at all. Mediocre and not very accommodating.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 7 nights
    • Submitted via mobile

    I was only allowed one cup of coffee per breakfast at the hotel, which is something I've never encountered before. There were no vegan options, as the booking site said it would be. Overall, a very strange experience.

    Stayed in April 2018

  • Reviewed: 18 April 2018

    5.4
    Near city center, distant walk to piazza de spagna, fontana...
    • Leisure trip
    • Couple
    • Basic Double or Twin Room
    • Stayed 3 nights

    Caution with booking in this hotel. I book one room for 2 adults but the reservation done for one person. So I payed 20euros more for each day for the second person as well as 8 euros/day for municipality taxes. This additional prices hided very carefully when you do the booking .

    Near city center, distant walk to piazza de spagna, fontana di trevi and via del corso.

    Stayed in April 2018

  • Reviewed: 12 April 2018

    8.8
    Perfect location
    • Leisure trip
    • Group
    • Quadruple Room
    • Stayed 2 nights
    • Submitted via mobile

    Wifi is unavailable in the room FYI: We stayed in room 101 (duplex for 4 people)

    Location is great - walking distance to trevi fountains, spanish steps, restaurants and we also walked to Termini.

    Stayed in March 2018

  • Reviewed: 27 March 2018

    7.9
    Good value for money
    • Leisure trip
    • Group
    • Basic Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The waitresses serving breakfast was very rude and with no manners at all. She was very arrogant with us.

    Good breakfast, excellent location, good facilities.

    Stayed in March 2018

  • Reviewed: 6 March 2018

    5.8
    Could be better
    • Leisure trip
    • Couple
    • Basic Double or Twin Room
    • Stayed 4 nights

    Extra small room, without refrigerator and safe. Hardly any room to move around. Bed was small and uncomfortable. Weak wifi signal. City tax was charged cash.

    Breakfast good. Location great. 5 minute walk to Spagna metro station. Counter staff extremely helpful. Fiorina on Sistin st. (close) offers best rate for money exchange or advance on credit card.

    Stayed in February 2018

  • Reviewed: 31 January 2018

    7.5
    Great Location, basic hotel but good price/quality relation for Rome.
    • Leisure trip
    • Couple
    • Basic Double or Twin Room
    • Stayed 4 nights

    Location is great, hotel is a bit basic and dated but our room as quite spacious and the bathroom was good. Wifi was also ok and the staff always very nice and helpfull. Breakfast is a little bit basic and in a small space.

    Stayed in January 2018

  • Reviewed: 7 November 2017

    5.0
    A central city centre hotel with adequate facilities
    • Leisure trip
    • Couple
    • Basic Double or Twin Room
    • Stayed 3 nights

    The hotel looked very tired and could do with a refurb. The lady who looks after the breakfast room was very abrupt and she made us very uncomfortable asking for a second cup of coffee. Breakfast is very limited (pastries, cereal, yogurt, cheese).

    The hotel is in a very central position close to the Spanish Steps and Trevi Fountain. Lots of restaurants and coffee houses in close proximity. Reception staff were very welcoming and helpful. The room was very nice and the bed very comfortable (a queen size). Bathroom was of an adequate size and very clean.

    Stayed in November 2017

  • Reviewed: 1 November 2017

    7.5
    Great place for a short stay.
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 2 nights

    The bathroom needs updating. But at least it was clean.

    Great location. The beds are comfy. Breakfast is a little limited in choice however, everything was fresh and tasty. Also many breakfast bars in the area.

    Stayed in October 2017

  • Reviewed: 26 September 2017

    5.4
    Very disappointed in the rooms, would check out other hotels in area next time.
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Actual room bore no resemblance to pics on site, pics on site only rooms, ie, the 3 we saw were the only 3, a bit of a sales job, since rooms we had were very very basic, dark, not great lighting, etc. Bathroom was very small, had to manoeuvre around sink/toilet to get in.

    Historic building, staff friendly, breakfast good

    Stayed in September 2017

  • Reviewed: 26 September 2017

    10
    Excellent facilities, brilliant location for main attractions, friendly staff.
    • Leisure trip
    • Group
    • Basic Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Lack of Tea and coffee making facilities in the rooms.

    Staff were very friendly and informative. Breakfast had a good choice and service was good. This is our 2nd visit to the hotel and we were not disappointed.

    Stayed in September 2017

  • Reviewed: 25 September 2017

    5.0
    Rooms were absolutely not as described on their website.
    • Leisure trip
    • Group
    • Basic Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Very basic accomadations

    Rooms were absolutely not as described on their website. They were very basic with the only furniture a bed and 2 chairs. Shower was very poor. The only good thing going was its central location either walking distance to some of the major sites and near the subway station.

    Stayed in September 2017

  • Reviewed: 27 June 2017

    6.7
    Outstanding Location, tiny room
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 4 nights

    The room was tiny. Breakfast was too basic. The first day conditioned ait was not working in my room.

    Outstanding location: the hotel is two minute of calm walking from Piazza di Spagna and Piazza Barberini.

    Stayed in June 2017

  • Reviewed: 5 April 2017

    4.6
    Not worth it
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 4 nights
    • Submitted via mobile

    1. NO HEATING UNTIL MAY and was Boiling hot in the room 2. NO WIFI 3. Rock solid beds and nothing but a sheet to sleep with 4. Shower head was spraying out of the pipe which caused dampness on the ceiling and the paint on the ceiling was falling off in the shower 5. Ordered a triple room and was definitely only a double room with small folding bed squashed in 6. Terrible, stale, breakfast

    Location Hotel staff nice but most do not speak English which doesn't help when you have issues with your room

    Stayed in April 2017

  • Reviewed: 27 February 2017

    9.6
    Fantastic place to rest your head after a day of Rome-ing
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 1 night

    Not sure how to work the shutters but the room only let in minimal daylight.

    Location was great. Good enough for a place to rest your head after a long day roaming Rome!

    Stayed in February 2017

  • Reviewed: 18 October 2016

    7.1
    Good location
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 3 nights
    • Submitted via mobile

    Rooms are fairly small with limited amenities (would have expected to see bottles of water or box of tissue for example). Wifi is only complimentary in the lobby but pretty slow. Breakfast items are limited as well

    The staff was very friendly and willing to assist. The hotel is very well located, between the Plaza Di Spagna and the Fontana Di Trevi

    Stayed in October 2016

  • Reviewed: 20 September 2016

    7.1
    Hotel is very well located.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 5 nights

    They could improve a little on the breakfast menu. It's the same everyday with limited choices so if your staying for a couple of days, it does get boring eating same thing.

    Hotel is very well located. Walking distance to most of the main Touristic places. Rooms are very clean and staff is helpful.

    Stayed in September 2016

  • Reviewed: 2 July 2018

    7.9
    Busy and expensive
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 3 nights
    • Submitted via mobile

    More choice at breakfast

    Excellent location for seeing the sites of Rome but accomadation basic however clean

    Stayed in June 2018

  • Reviewed: 4 June 2018

    9.0
    ,Exelent location, nice crew, breakfast minimum, exelent...
    • Leisure trip
    • Couple
    • Basic Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    ,Exelent location, nice crew, breakfast minimum, exelent capucchino

    Stayed in June 2018

  • Reviewed: 29 May 2018

    5.4
    Location great but not comfortable
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Uncomfortable bed,air conditioner did not work well, wifi poor

    Location

    Stayed in May 2018

  • Reviewed: 28 April 2018

    4.6
    No air conditioning, poor breakfast
    • Leisure trip
    • Solo traveller
    • Basic Double or Twin Room
    • Stayed 2 nights

    No air conditioning, poor breakfast

    Stayed in April 2018

  • Reviewed: 22 April 2018

    6.3
    Location is good
    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Very old hotel. Rooms and lift remember world war II

    Location is good

    Stayed in April 2018

  • Reviewed: 9 April 2018

    7.9
    Very good
    • Leisure trip
    • Couple
    • Single Room
    • Stayed 4 nights
    • Submitted via mobile

    TV had just Italian channals an was complicated to navigate

    Excellent location for sightseeing, shopping

    Stayed in April 2018

  • Reviewed: 9 February 2018

    8.8
    Everything was good. I am satisfied. Pleasant place in perfect localization. good staff.
    • Leisure trip
    • Couple
    • Basic Double or Twin Room
    • Stayed 3 nights

    Didn't work ventilation in bathroom

    Stayed in February 2018

  • Reviewed: 14 November 2017

    9.6
    Wonderful.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    You need to take the elevator to the second floor, wasn’t sure what to do when I arrived.

    Great staff, great location.

    Stayed in November 2017

  • Reviewed: 18 July 2017

    8.3
    Eficient air cond
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    There was a problem with the wifi.

    Eficient air cond

    Stayed in July 2017

  • Reviewed: 1 May 2017

    10
    Air conditioning was not available - this meant room was...
    • Leisure trip
    • Couple
    • Basic Double or Twin Room
    • Stayed 4 nights

    Air conditioning was not available - this meant room was rather stuffy as opening the window was too noisy.

    Stayed in April 2017

  • Reviewed: 21 October 2016

    8.3
    View from room.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Spotty wifi in room.

    Great location (close to Spanish steps) . Friendly staff. Good breakfast.

    Stayed in September 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 24 May 2016

    5.8
    The location is in a prime area within walking distance to...
    • Leisure trip
    • Family with older children

    Although wifi was advertised as free and uninterrupted, it was available only in the lobby,expired every 2 hours,slow and a challenge to log in. In 2016, this service is unacceptable.

    The location is in a prime area within walking distance to the main attractions. Breakfast was relatively good.

  • Reviewed: 15 April 2016

    6.3
    Very basic facilities, but comfortable enough.
    • Leisure trip
    • Couple

    wifi is far behind the times. Access is provided in 2hr blocks only after retrieving a username and password from reception (each time) that simply stops working after the allotted time. The bathrooms are a bit of a squeeze. And, they do not like you to leave the building with their room keys, asking you to leave the behind "so they know who is in & out". Fine... If there was perhaps something reassuring such as a safe for your valuables. Not so great when you see people's keys being left on top of the counter and not being kept at least out of eyesight of all those walking by reception (same goes for passports that they need to register. We insisted on waiting for ours while they did this registering, and were met with sheer disdain!)

    Very basic facilities, but comfortable enough. Cheerful little breakfast spread is put on each morning by a friendly staff member. The location is wonderful- turn left to Trevi Fountain, right to the Soanish Steps!

  • Reviewed: 29 October 2015

    8.3
    The location near the center of Rome.
    • Leisure trip
    • Couple

    The breakfast was ok but a bit simple. The hotel was reaced by an old lift to the second floor. Our room was futher tree floors op, but the new lift started counting from 1 to 3, in fact on the fifth floor.

    The location near the center of Rome. Evrey noise from the street was isolateted effectively from the the very tight windows. The staff was very helpful and friendly. The hotel was a small and friendly place in an old palace.

  • Reviewed: 19 May 2015

    9.6
    Central location, close to metro station and historic places.
    • Leisure trip
    • Group

    Extremely bad wifi connection.

    Central location, close to metro station and historic places. Clean and comfortable rooms. Friendly staff and atmosphere.

  • Reviewed: 15 May 2016

    8.3
    Staff extremely helpful and all spoke good English
    • Leisure trip
    • Couple

    Breakfast selection limited. No ham or cheese. Adequate but could have been better.

    Staff extremely helpful and all spoke good English

  • Reviewed: 3 May 2016

    8.8
    comfortable bed, friendly staff, excellent location
    • Leisure trip
    • Group

    comfortable bed, friendly staff, excellent location

  • Reviewed: 10 November 2015

    5.8
    Location
    • Leisure trip
    • Couple

    food is very poor

    Location

  • Reviewed: 18 October 2015

    7.1
    The location
    • Leisure trip
    • Couple

    No tea or coffee facility in the room. the breakfast selection was very poor.

    The location

  • Reviewed: 20 September 2015

    6.5
    Great location.
    • Leisure trip
    • Group

    Very basic...no safe in room or fridge...beds were hard..

    Great location...friendly and helpful staff...lovely and clean

  • Reviewed: 17 August 2015

    10
    Great location with extremely good service.
    • Leisure trip
    • Family with young children

    Great location with extremely good service.

There are also 15 reviews without text. These impact the overall review score.

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