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Reviews of City Hotel 4 stars

Via Medaglie D'oro 35, 21100 Varese, Italy

#14 of 18 hotels in Varese

Guests' Choice

Review score

Based on 450 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8

  • Comfort

    7.6

  • Location

    8.3

  • Facilities

    7.3

  • Staff

    7.8

  • Value for money

    7.3

  • Free WiFi

    7.9

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Showing 1 - 59

  • Reviewed: 23 July 2017

    4.6
    Terrible stay
    • Leisure trip
    • Family with young children
    • Superior Triple Room
    • Stayed 1 night
    • Submitted via mobile

    No ironing facilities at all. I was horrified by the rudeness of staff and lack of housekeeping. To not have an iron available in a 4 star hotel is pathetic.

    Stayed in July 2017

  • Reviewed: 22 June 2017

    7.5
    OK for a night rest
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    The place is OK, but not more. For business travellers who come to Varese for WORK, the place is OK to get a night's rest. Don't expect any fancy things...

    Stayed in June 2017

  • Reviewed: 26 May 2017

    3.8
    Nichts
    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Thé entrace Hall full of cigaret smoke,The personál have pity to work in this hotel, Thé floors, romms Wall are dirty!!! Not painted Last 20years, thé baths was in státě 30 years without investment. Thé breakfast overbaken Black piece, thé ham maybe 2 weeks old! And th chaos when you , t baca coffe we will ne forget. Please close thé hotel,Thank you no more

    Nichts Nothing

    Stayed in May 2017

  • Reviewed: 4 February 2017

    8.8
    3 minutes away from the 2 railways and the local buses so...
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 4 nights

    clean and comfortable. breakfast was not up to 4star standards although quite adequate.

    3 minutes away from the 2 railways and the local buses so convenient for Milan or the airport as well as Maggiore and Como lakes.

    Stayed in February 2017

  • Reviewed: 11 December 2016

    6.7
    not coming back
    • Business trip
    • Solo traveller
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    I stayed there before, a few years ago, it was much better, breakfast was rich and included in price, now it's much worse and more expencive :( and heating was not working properly, it was very cold :(

    It was clean, and with friendly staff.

    Stayed in November 2016

  • Reviewed: 5 December 2016

    9.6
    great stay at city hotel
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights

    Being in Italy, I would have been expecting some better choice of pastries and cakes. The croissants looked sad and reheated from frozen.

    Room spacious and bed extremely comfy. Excellent levels of cleanliness. Great value for money

    Stayed in December 2016

  • Reviewed: 10 October 2016

    2.9
    The hotel needs an update.
    • Business trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    it's located on a loud Street, everything is 70's style. from the receptionists equipment to the elevators and the rooms. the receptionist was young but was always too slow.

    Stayed in October 2016

  • Reviewed: 18 August 2016

    7.5
    Nice and clean in the town centre
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The garage in the basement is excluded from the rate

    Is located right in the town centre very close to the train station and walking distance to the pedestrian area.

    Stayed in July 2016

  • Reviewed: 3 August 2016

    10
    Good location
    • Leisure trip
    • Family with young children
    • Superior Triple Room
    • Stayed 1 night

    The hotel was clean and has large rooms. The bed were comfortable and it was quite. The staff was professional and friendly. We got a good deal for one night...

    Stayed in July 2016

  • Reviewed: 16 May 2018

    4.2
    The location close to the train station
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    Rooms aree very old, staff not very supportive, no restaurant available, long queue at reception

    The location close to the train station

    Stayed in May 2018

  • Reviewed: 10 May 2018

    10
    Real 4 star
    • Business trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Location

    4 star and clean

    Stayed in May 2018

  • Reviewed: 13 December 2017

    9.2
    Location.
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Location. Park right under the hotel.

    Stayed in December 2017

  • Reviewed: 21 November 2017

    5.0
    Service
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Service

    Stayed in October 2017

  • Reviewed: 17 October 2017

    7.1
    The location, the comfortable beds, the size of the room
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights

    The lack of an electric kettle in the room

    The location, the comfortable beds, the size of the room

    Stayed in October 2017

  • Reviewed: 12 September 2017

    7.5
    Can be improve
    • Leisure trip
    • Family with young children
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    The receptionist

    The staff

    Stayed in September 2017

  • Reviewed: 7 August 2017

    10
    Great location for a stay in Varese.
    • Couple
    • Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Great location and friendly staff.

    Stayed in August 2017

  • Reviewed: 7 August 2017

    5.8
    Room too hot
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Room is too hot, airconditioning not working

    Helpful front desk staff

    Stayed in August 2017

  • Reviewed: 25 July 2017

    7.5
    Good
    • Business trip
    • Group
    • Twin Room
    • Stayed 2 nights

    Bathroom was very old

    Much space in the room

    Stayed in July 2017

  • Reviewed: 19 June 2017

    7.5
    The room size is incredible,it is clean and it is also very...
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast could be better

    The room size is incredible,it is clean and it is also very sound isolated.

    Stayed in May 2017

  • Reviewed: 25 May 2017

    5.4
    Only if you have to.
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Tired looking, staff were odd and the wine was terrible.

    Convenient location.

    Stayed in May 2017

  • Reviewed: 15 May 2017

    5.0
    Breakfast
    • Group
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast

    Stayed in May 2017

  • Reviewed: 30 January 2017

    7.9
    The bathroom was excellent, shower was good,
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    That l have to pay for viewing foreign channels on Tv

    The bathroom was excellent, shower was good,

    Stayed in January 2017

  • Reviewed: 29 November 2016

    2.5
    Hotel very disappointed staff not sociable hotel had a feisty smelling in it bedroom not clean
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    Hotel not clean bedroom walls needed painting staff not very sociable no bar in it very disappointed in this hotel

    Stayed in November 2016

  • Reviewed: 12 November 2016

    5.0
    Just good location
    • Leisure trip
    • Group
    • Superior Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Definitely not the breakfast and nor thd room service. Surely not the Four Star standard I am used to.

    The location

    Stayed in November 2016

  • Reviewed: 28 October 2016

    7.5
    Varese great place
    • Business trip
    • Solo traveller
    • Superior Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast was poor no choice nothing to keep you going till lunch not worth €10

    Location

    Stayed in October 2016

  • Reviewed: 17 October 2016

    7.9
    Great
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 6 nights

    The location was perfect for accessing the railway plus exploring Varese and surrounding areas. The staff were helpful and friendly.

    Stayed in September 2016

  • Reviewed: 16 October 2016

    10
    Overnight stay in Varese city centre
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The location. Only 2 minutes walk from the station.

    Stayed in September 2016

  • Reviewed: 15 October 2016

    9.2
    The staff was very helpful and willing to assist.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 8 nights

    The staff was very helpful and willing to assist. Made our stay really pleasant.

    Stayed in October 2016

  • Reviewed: 5 October 2016

    6.3
    Was ok
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Hot water took forever to warm Lack of amenities in the room (tea/coffee)

    Location Size of the room

    Stayed in September 2016

  • Reviewed: 11 August 2016

    5.5
    The air constioning didn't work probably
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The air constioning didn't work probably

    Stayed in August 2016

  • Reviewed: 4 August 2016

    7.1
    Location
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Quite old

    Location

    Stayed in August 2016

  • Reviewed: 24 July 2016

    8.3
    Excellent location
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    No tea/coffee making facilities in room

    Perfect location for trains and buses, very near restaurants, bars and shops

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 13 November 2015

    7.1
    Perfect location !
    • Business trip
    • Solo traveller

    Strange room design...

    Perfect location ! Best possible hotel for business or leisure stay ! Just few minutes walk to main square and streets. Excellent position !!!

  • Reviewed: 21 September 2015

    10
    The location was great, at the heart of the city: 1 2 3 city...
    • Solo traveller

    Getting Internet connection username and password: daily!!

    The location was great, at the heart of the city: 1 2 3 city center, near to city train station, and also so quiet place to have a pleasing stay in Varese! A warm welcoming staff is another reason. Cleanliness: excellent! Breakfast: good! Internet connection speed: perfect!

  • Reviewed: 26 August 2015

    7.5
    The breakfast was good and one of the main reasons why I...
    • Solo traveller

    The atmosphere wasn´t especially welcoming.

    The breakfast was good and one of the main reasons why I chose this hotel. The staff spoke English, which was delightful. The room was very clean and comfortable. The price was reasonable and the location is perfect.

  • Reviewed: 8 May 2015

    5.4
    Location quite central.
    • Leisure trip
    • Family with older children

    Facilities are quite old and the breakfast quite basic. Not a 4 stars hotel. Parking is charged 10 eur

    Location quite central. Staff at the reception quite friendly.

  • Reviewed: 16 May 2016

    7.9
    Breakfast great.
    • Group

    Old furniture. The noisy room, windows direction at noisy cross-roads.

    Breakfast great. Friendly staff, room was clean.

  • Reviewed: 12 April 2016

    7.9
    Gluten Free croissants!
    • Leisure trip
    • Couple

    Air Con wasn't good and beds very creaky.

    Gluten Free croissants! So helpful

  • Reviewed: 23 March 2016

    7.5
    Great location.
    • Leisure trip
    • Solo traveller

    Great location. Good for short business, or leisure stay in Varese. In the center of Varese, close to the train station, and the bus station.

  • Reviewed: 19 March 2016

    5.0
    Disappointed that breakfast was not included (a coffee at...
    • Couple

    Disappointed that breakfast was not included (a coffee at least would have been nice)

  • Reviewed: 4 March 2016

    6.3
    wifi, bathroom
    • Business trip
    • Group

    wifi, bathroom

  • Reviewed: 27 February 2016

    6.7
    Good position, cleaned
    • Business trip
    • Solo traveller

    Basic room, poor breakfast, Wifi didn't work, poorly soundproofed

    Good position, cleaned

  • Reviewed: 17 February 2016

    10
    good location
    • Business trip
    • Solo traveller

    good location

  • Reviewed: 6 January 2016

    7.5
    clean.
    • Business trip
    • Group

    clean.

  • Reviewed: 13 December 2015

    3.3
    Convinient location and a very pleasant staff
    • Business trip
    • Solo traveller

    Convinient location and a very pleasant staff

  • Reviewed: 5 December 2015

    7.1
    I liked the location of the hotel, 3minutes from the center...
    • Leisure trip
    • Group

    The room was not very clean.

    I liked the location of the hotel, 3minutes from the center of Varese and 3minutes from the train station.

  • Reviewed: 3 December 2015

    8.8
    Excellent staff, close to train station, quiet, clean, WiFi.
    • Business trip
    • Solo traveller

    Hard pillows.

    Excellent staff, close to train station, quiet, clean, WiFi.

  • Reviewed: 15 October 2015

    9.2
    Good localization.
    • Leisure trip
    • Solo traveller

    Good localization. To have a parking is very important. Good confort

  • Reviewed: 24 September 2015

    5.8
    Location
    • Business trip
    • Solo traveller

    80s Throwback in decor and customer service

    Location

  • Reviewed: 17 September 2015

    5.0
    The site is very near the centre.
    • Business trip
    • Group

    The facilities seems very old. And the breakfast is not good enough.

    The site is very near the centre. Good for traveling in short time.

  • Reviewed: 22 July 2015

    7.5
    Central location
    • Leisure trip
    • Couple

    Central location

  • Reviewed: 16 July 2015

    5.8
    Hotel was nice but rooms were basic
    • Leisure trip
    • Couple

    Dead flys in bathroom no air conditioning

    Hotel was nice but rooms were basic

  • Reviewed: 10 June 2015

    10
    Just in front of Varese train station and near bus stops.
    • Leisure trip
    • Couple

    Just in front of Varese train station and near bus stops. Very helpful receptionist who explained to us how to go to the Sacred Monte of Varese.

  • Reviewed: 26 May 2015

    5.0
    Very poor breakfast, no view from room (eventhoug it was...
    • Leisure trip
    • Family with young children

    Very poor breakfast, no view from room (eventhoug it was deluxe room), old furnitures.

  • Reviewed: 16 May 2015

    9.6
    Location and friendly and effective service
    • Business trip
    • Solo traveller

    Location and friendly and effective service

  • Reviewed: 12 May 2015

    6.7
    AC in building wasn't turned on, even though it was May.
    • Business trip
    • Solo traveller

    AC in building wasn't turned on, even though it was May.

  • Reviewed: 12 May 2015

    9.6
    Wifi was excellent, right beside the train station, the room...
    • Leisure trip
    • Solo traveller

    Everything was good.

    Wifi was excellent, right beside the train station, the room and bed was very comfortable and clean.

  • Reviewed: 10 March 2015

    7.5
    Good breakfast, good WiFi, close to train station and city...
    • Business trip
    • Couple

    A bit expensive. The bed was hard.

    Good breakfast, good WiFi, close to train station and city centre, clean, excellent staff.

  • Reviewed: 17 February 2015

    9.6
    Close to centrale station varese and close to the shops...
    • Leisure trip
    • Couple

    Het weer haha

    Close to centrale station varese and close to the shops centrum everything u can do by walking

There are also 32 reviews without text. These impact the overall review score.

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