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Reviews of Hotel Claila 4 stars

Via Nazionale Adriatica 123, 66023 Francavilla al Mare, Italy

#5 of 10 hotels in Francavilla al Mare

Guests' Choice

Review score

Based on 173 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.3

  • Location

    8.2

  • Facilities

    8.5

  • Staff

    8.8

  • Value for money

    8.4

  • Free WiFi

    8.8

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Showing 1 - 18

  • Reviewed: 26 April 2018

    7.5
    Pleasant stay in Villafranca
    • Leisure trip
    • Group
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    After traveling most of the day, i was ready to relax before dinner and found the bed uncomfortable and the room dreary. The room is in need of updating. They have parking, but charge for it, which I thought was unnecessary for off-season guests. Even a space available policy would be acceptable.

    The staff was very nice and friendly. The breakfast room had a nice atmosphere and the food was good.

    Stayed in April 2018

  • Reviewed: 17 September 2017

    10
    The staff was wonderful.
    • Leisure trip
    • Group
    • Standard Double or Twin Room
    • Stayed 5 nights

    The staff was wonderful. You really feel like you are staying with family. The shower was lovely, the AC worked perfectly, the breakfast was great! The beach is literally a 3 minute walk away! Overall a lovely stay.

    Stayed in August 2017

  • Reviewed: 20 June 2017

    9.2
    Nice hotel
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    Very near train track so a bit of noise but nothing to bad.

    The property was very well maintained, staff extremely helpful and polite. Very accommodating with our requests.

    Stayed in June 2017

  • Reviewed: 29 August 2016

    5.4
    This is not a 4* hotel
    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 3 nights

    This is not a 4* hotel, the only facility of a 4* hotel was the minibar in the room. The room was quite small and the furniture was old/outdated. The bathroom is very minimal, the shower is small, the towels don't match, and if you don't use the toiletries they remove them (I guess they give you only one set soap/shower gel per day. No shampoo). The breakfast is very limited, with food bought at the supermarket and no hot options. Considering the quality of service you get, the hotel is overpriced.

    The hotel is located in the town center and very close to the beach

    Stayed in August 2016

  • Reviewed: 18 September 2017

    8.3
    Cleaniness.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The pillows are too soft.

    Cleaniness.

    Stayed in September 2017

  • Reviewed: 12 May 2017

    10
    Everything
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 3 nights
    • Submitted via mobile

    N/A

    Everything

    Stayed in May 2017

  • Reviewed: 7 September 2016

    8.3
    Good for a one night stopover.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Difficult to find by gps.

    Nice big bathroom, good breakfast, attractive old building.

    Stayed in September 2016

  • Reviewed: 28 July 2016

    7.9
    Nice hotel, beware of the railway.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Too noisy near the railway.

    Nice room. Friendly staff.

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 3 September 2015

    9.2
    Hotel was close to the beach & restaurants.
    • Leisure trip
    • Couple

    Breakfast staff, a lady, very morose & didn't want to be there. Breakfast was very limited & coffee was cold.

    Hotel was close to the beach & restaurants. Parking right next door excellent. Great shower & comfy bed.

  • Reviewed: 1 September 2015

    3.3
    It was right beside a railway track, the employee during the...
    • Couple

    It was right beside a railway track, the employee during the day didn't speak any English though the one working at night did. It was 15 minutes walk from the shops and restaurants.

  • Reviewed: 19 May 2015

    8.3
    Very nice building and interrior
    • Leisure trip
    • Couple

    Small room Room window opens very directly to railway Building next to main road. Not too noisy but not a stunning location.

    Very nice building and interrior Good breakfast in Italian terms

  • Reviewed: 10 February 2016

    8.3
    Friendly staff, breakfast was a good variety of things.
    • Leisure trip
    • Couple

    The bed in our room could of been a double and not 2 singles.

    Friendly staff, breakfast was a good variety of things.

  • Reviewed: 25 September 2015

    7.9
    Clean and comfortable
    • Leisure trip
    • Couple

    Clean and comfortable

  • Reviewed: 1 September 2015

    10
    very close to the beach, staff very friendly and helpful.
    • Leisure trip
    • Family with young children

    very close to the beach, staff very friendly and helpful.The hotel was central walking distance.

  • Reviewed: 9 August 2015

    6.0
    nice interior and very close to the beach
    • Leisure trip
    • Family with young children

    adjacent to loud railway. bad value for money.

    nice interior and very close to the beach

  • Reviewed: 14 June 2015

    9.6
    Clean comfortable room
    • Leisure trip
    • Couple

    Noise level of trains was acceptable

    Clean comfortable room Tasty breakfast with much choice Good restaurant at doorstep

  • Reviewed: 13 June 2015

    9.6
    clean, classic comfort
    • Couple

    clean, classic comfort

  • Reviewed: 29 May 2015

    7.1
    Hotel was comfortable.
    • Leisure trip
    • Couple

    Hotel was comfortable. Breakfast good. But in between main road and rail line.

There are also 8 reviews without text. These impact the overall review score.

Showing 1 - 18

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