9.0

Reviews of Hotel Clelia This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Via Sindaco I° 29, 90010 Ustica, Italy

  • Marzia

    Reviewed: August 29, 2025 · Stayed in August 2025

    Verified review
  • Giovanna

    Reviewed: August 21, 2025 · Stayed in August 2025

    Verified review

    Great location and nice staff

    Room is a bit dark

  • Marco

    Reviewed: June 13, 2025 · Stayed in April 2025

    Verified review
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  • Sis

    Reviewed: February 23, 2025 · Stayed in February 2025

    Verified review

    I would also have liked to say goodbye, but found the reception desk locked between 8am and 10:30am. But since I had already paid via Booking.com anyway, no one was there. It's just not the season. My room was spacious. The bathroom has a shower cubicle that only very slim people can squeeze into. The water takes a long time to heat up. The soap containers in the shower and at the washbasin can only be squeezed simultaneously with both hands so that washing gel comes out. The magnifying mirror in the bathroom mirror is 180 cm high. Obviously, the ideal guest is super slim and tall, but as muscular in the arms as a bodybuilder. 😎 The furnishings: the simplest. The nightly noise from the bar next door was as deafening as on the "Ballermann" in Mallorca, "party time", and ended at 4am. The very powerful bells of the church wake you up at around 8am. The fact that my room card no longer worked later in the evening... One phone call: and a member of staff came by to let me into my room. Very friendly people - as in general in this place: 10/10 for Ustica 10/10 Friendliness of the staff 2/10 Rest overnight 2/10 Noise during the day (if you want to take an afternoon nap: not possible) 7/10 Room because of the size and beautiful, colorful tiles 5/10 furniture 3/10 Bathroom 10/10 Café Central around the corner ☕️👌

  • Jakob

    Reviewed: September 15, 2024 · Stayed in September 2024

    Verified review

    The personnel was very friendly and helpful, the view from the breakfast terrace was wonderful and breakfast very diverse. The location was awesome, close to the central square but still in a quiet backroad.

    The room was rather simple for the price.

  • Pia

    Reviewed: August 2, 2024 · Stayed in August 2024

    Verified review

    Kindness of the people. Located very central. Pick-up from the harbor

    My room was a little bit dark. I would have preferred one in the main building.

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  • 7.0 Good
    Timothy

    Reviewed: July 26, 2024 · Stayed in July 2024

    Verified review

    Location was excellent. The staff very helpfully picked us up from the port after our ferry arrived, which was important because it's quite a steep hill up to the hotel. Breakfast was tasty and on a pretty rooftop terrace. Chilled water also freely supplied.

    Bed was a little uncomfortable. We were charged for a three night stay even though we stayed for just two nights. Ferries were cancelled on the day we meant to arrive, which meant we had to arrive a day later than expected. Still, the staff allowed us to check in early the next day and were friendly.

  • Anja

    Reviewed: June 19, 2024 · Stayed in June 2024

    Verified review
  • Federica

    Reviewed: June 9, 2024 · Stayed in June 2024

    Verified review

    Hotel Clelia is a great hotel in the Ustica city center. The staff is welcoming and helpful regardless of the request and the facilities are aligned to the price paid. Moreover, they offer an amazing breakfast in the morning, really recommended!

    So far so good

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  • La

    Reviewed: February 23, 2024 · Stayed in February 2024

    Verified review

    Fast & Friendly service every step of the way :) Shuttle too and from port Excellent cleaning service

    nothing

  • Graeme

    Reviewed: November 26, 2023 · Stayed in November 2023

    Verified review
  • Oleg

    Reviewed: October 7, 2023 · Stayed in October 2023

    Verified review

    Helpful staff, clean rooms, good location. Excellent Italian breakfast with lots of choice and with amazing terrace with sea view.

    -

    Property response:

    grazie Oleg. FAbio

    Hotel Clelia
    June 20, 2024
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  • Michael

    Reviewed: September 22, 2023 · Stayed in September 2023

    Verified review

    Amazing staff, helpful, shuttle service, water refills, air conditioning, good breakfast, great location, quiet and relaxing.

    Hallway on 1st floor had some water dripping on floor. Took a while for the shower to produce hot water.

  • Matthew

    Reviewed: September 20, 2023 · Stayed in September 2023

    Verified review
  • Bochra

    Reviewed: September 14, 2023 · Stayed in September 2023

    Verified review

    Great location, hospitality and check-in and check-out experience. Free pickup from the port and they arranged an electric bike rental for me which made getting around the island very easy. Would highly recommend

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  • Anonymous

    Reviewed: June 21, 2023 · Stayed in June 2023

    Verified review

    It was beautiful and friendly. The people were helpful and professional. Breakfast was lovely

    Nothing

  • Richard

    Reviewed: November 9, 2022 · Stayed in August 2022

    Verified review
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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