We were happy but if someone is looking to be close to town, it is not out the door. Still good access by car.

The staff! So friendly and helpful

Stayed in March 2024

We did not like our room, old-school, "used", not good mattress and pillows. Room war overall very small and hotel is probably energy saving, because sometimes in the night there was such cold, the same in the afternoon when we came back from the slope, had a shower and need to be in cold room. There were no shelves in the wardrobe, just hangers for clothes. this room is not 4* for sure. I would expect also better breakfasts in terms of choice, eggs were cold almost every day. And what was really weird was guy on the reception who though that we do not understand Italian, so he talked negatively about clients...he could keep it for himself until people leave.

Most of the staff were simply great, supportive and nice. We liked the restaurant and wonderful dinners within half-board. Balcony and beautiful view from the room.

Stayed in March 2024

We were unaware that we needed a reservation for dinner, although there were a lot of empty tables when we arrived.

Nice equipmentroom with lockers, good breakfast and helpful staff.

Stayed in February 2024

The breakfast was good and fresh. it could have been richer in options, but the breakfast staff was so attentive and nice that they accommodated our every need.

Stayed in January 2024

Needs a bit of an update especially in the bathrooms & the on the wall hairdryer is a waste of time/annoying Outside it needs some flowers & & a bit a a refreshing to add kerb appeal

Great location & views Excellent food, huge portions Very helpful Friday knowledgeable staff Garage for motorbike was useful Spa area was lovely

Stayed in June 2023

Nothing

Family Room was huge, very clean, beds were comfortable. The panoramic restaurant had a very nice view over the town and mountains. Dinner was good.SPA looked great.

Stayed in April 2023

nothing

SPA , panoramic restaurant, incredible friendly staff !

Stayed in February 2023

located away from the city center and main activities a bit dated carpets and furniture ( but all well cleaned)

excellent service, tasty dinner, good spa area, good cleanliness standards, comfortable bed and pillows

Stayed in January 2023

Extra charge for access to wellness. Lack of bar area to sit indoors for an aperitiv

The staff were all wonderful

Stayed in August 2022

Shower was quite small, sauna / spa closed at 8pm, which is early when you return from a mountainbike trip, admittance of 25€ was not included in the room price

Polite & helpful staff, good food

Stayed in August 2022

we had to pay for the spa

location, close to the slopes, breakfast

Stayed in February 2022

seemed like everything was paid extra - it wasn’t clear to me when booking a four star hotel that I will have to pay extra 10 Euros per person per entry just to use swimming pool, which was also quite small. SPA also to be paid extra and children room rather basic.

People were super friendly and nice, the food was amazing

Stayed in April 2022

It would be lovely if the spa pool was free the whole time to residents. We understand the treatments and all the extras should be charged for but the pool only should be free the whole time. We got a free 1 hour when we were there as the lift was broken but I think the pool should be free the whole time.

Great hotel! It was clean, the rooms were a good size, the staff were EXCELLENT. The location was good if you are an average to good skier. If you are a beginner, get the yellow bus to area 17!

Stayed in February 2022

Location

Staff

Stayed in August 2021

The swimming pool was closed and not working, it happened well in advance and lasted through the duration of our 4 day stay. I think guests should be advised about it before arriving so plans can be changed. Considering that the Swimming pool was a must have option when we were choosing the accommodation we were hoping on some discount to offset the disappointment . . the rooms are tidy but with our so called family room we could hear every noise from the ground floor, as well as all fumes from smoking area we're reaching our window so it had to be closed all times in the evening. We were on HB catering and so the dinners were quite nice but breakfasts were very repetitive and we had small e ham, egg and bred through the duration of our stay.

Clean rooms, nice and helpful staff, good dinners.

Stayed in January 2024

The hotel has aged, great location for a 70’s movie with an old, lonely hung over James Bond

Nice view

Stayed in September 2023

Absolutely nothing.

Wonderful place. Leo and the other staff were very welcoming, friendly and helpful. The room was fantastic, large and with all amenities. Likewise the bathroom and shower - all superb. We had the included dinner and it was delicious, as was the breakfast. A perfect place to stay.

Stayed in June 2023

Our room did go out into the car park. However, the view from our room was the valley which was lovely. Additionally, it is a little awkward to get the piste, you would have to get a bus.

Our room was warm and beautiful. The hotel was incredibly clean and the staff were constantly cleaning and maintaining the spaces. Staff were incredibly friendly and helpful and cannot be faulted for their attention to detail. As someone who has visited many ski locations and ski hotels, this hotel is fantastic value for money with great food, great decor and a top quality staff. You are a short bus ride out of the main town, which means the hotel is quiet and also, you get a good view of the town at night, which was lovely.

Stayed in April 2023

Unfortunately, I must confirm that the walls are thin and you can hear almost everything your neighbor does and says

Great hotel staff, starting from the reception, through the restaurant and to the very friendly and lovely stuff in the wellness. I have never encountered such kindness and support from the staff in a high-class hotel before. Thank you! The food in the hotel restaurant is very tasty and I recommend the local wines. I highly recommend Monica's massages. She is amazing! Room with village view, very clean. Comfortable bed. I highly recommend staying at this hotel.

Stayed in October 2022

This is the only hotel out the 12 that screwed up bigtime during booking. All other hotels accepted my credit card via Booking, but for some reason this hotel claimed it wasn't good enough for pre-payment. And I really hate getting messages in Italian with links to some web sites I have no idea about and trust them with my credentials. I did fix this "non-issue" via Booking twice using the same card I used during the whole trip. Once we got there to check in, there was no mention of aplogy or any other comment from the hotel. Please be aware that they charge your card 14 days in advance of your stay.....

Two middle aged couples on an 18-day 12 hotel road trip thru DE-CH-IT-CH-DE. This was our 6th stop. Being the "cheapest" hotel of them all, we were really surprised of the high quality of everything. And a special thank you to the gentleman who took excellent care of us att dinner.

Stayed in June 2022

The fact that the spa is with additional price of 25 euro per hour!

great location, close to the best slopes !

Stayed in March 2022

Spa, amazing view and charming personal 100% recommended

Stayed in March 2022

Very welcoming, clean, super friendly staff, food amazing

Stayed in February 2022

The hair dryer could be better, it took me ages to dry mine and the girls hair.

Staff was super friendly, always smiling and happy to help.

Stayed in January 2022