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Reviews of Hotel Cortese 4 stars

Via Due Riviere 24C, 28011 Armeno, Italy

#5 of 8 hotels in Armeno

Guests' Choice

Review score

Based on 281 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    8.6

  • Location

    8

  • Facilities

    8.6

  • Staff

    9.4

  • Value for money

    8.2

  • Free WiFi

    8.7

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Showing 1 - 20

  • Reviewed: 8 September 2017

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    You had to pay for the water in your room and for the towels for the pool.....this is very poor for a 4 star hotel as we paid eur135 per night

    Really nice friendly staff and lovely pool

    Stayed in September 2017

  • Reviewed: 30 August 2016

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    The pillows were too hard for me but I had a soft one delivered for the next night. We had only tepid water for showering one night. The restaurant food was disappointing. A waiter recommended a 1/2 bottle of wine that ended up costing euros 18.50. And it wasn't even that good!

    Very new condition of hotel and very well designed rooms. The bed was comfortable and there are window shutters to close at night for darkness and fresh air if you don't want to use the airconditioning. Nice pool area. The local church tower had some lovely music chiming out at certain times. Staff were all really good.

    Stayed in August 2016

  • Reviewed: 22 October 2017

    • Business trip
    • Solo traveller
    • Double Room (1 Adult)
    • Stayed 1 night

    The bed was a bit too firm

    Amazing and very helpful staff.

    Stayed in October 2017

  • Reviewed: 31 August 2017

    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 2 nights
    • Submitted via mobile

    Friendly staff great location very comfortable

    Stayed in August 2017

  • Reviewed: 11 August 2017

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Very Good restaurant

    Stayed in August 2017

  • Reviewed: 25 July 2017

    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    Junior suite was lovely!

    Stayed in July 2017

  • Reviewed: 24 April 2017

    • Leisure trip
    • Family with young children
    • 3 rooms
    • Stayed 1 night
    • Submitted via mobile

    Heating was off and the room was cold

    Stayed in April 2017

  • Reviewed: 2 October 2016

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Bed slightly uncomfortable. Pool not heated

    Friendly staff, clean, lovely breakfast

    Stayed in September 2016

  • Reviewed: 24 September 2016

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights

    The staff were outgoing, friendly, helpful, treated us as long-lost friends and went above and beyond to suggest things to do and to help us out.

    Stayed in August 2016

  • Reviewed: 20 September 2016

    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 1 night

    The gym wasn't really a gym

    Stayed in September 2016

  • Reviewed: 12 September 2016

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Beds are bit too hard

    Nice quiet rooms, good breakfast, nice swimming pool

    Stayed in September 2016

  • Reviewed: 7 July 2016

    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 5 nights

    Very good service! They made dinner for our 2 year old allthought the citchen wasn´t suppose to open until 2 hours later for exampel.

    Stayed in June 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 3 October 2015

    • Leisure trip
    • Couple

    הגישה למלון מאוד לא נוחה והכבישים המובילים אליו צרים והנהיגה שם בלילות מלחיצה ולא נעימה. המרחק מהאגם בקילומטרים אינו רחוק אבל הגישה הבעייתית לא שווה את האירח במלון. היה לי דיאלוג קשה מאוד עם מנהל המלון או לפחות כך הציג את עצמו. מאוד חצוף, לא אדיב, לא לקח אחריות ולא מיהר למצוא פיתרונות ולעזור כשיש בעיות. המלון מציג עצמו כמלון חדש לחלוטין אבל למעשה המלון קיים כבר מעל ל 10 שנים! לא ממליץ בשום אופן לקחת את המלון הזה. לא שווה את הכסף המלון היחיד במהלך הנסיעה שמאוד לא נהנינו בו. Access to the hotel very uncomfortable and narrow roads leading to and driving there at night stressful and unpleasant. The distance in miles is not far from the lake but problematic approach is not worth hosted at. I had a very difficult dialogue with the hotel manager or so introduced himself. Very rude, unkind, took no responsibility and not quick to find solutions and help when there are problems. The hotel presents itself as a brand new hotel but in fact there have been over 10 years! Not recommend any way to the hotel. Not worth the money The only hotel during the trip that really we did not have enjoy sating in.

    המלון יפה מבחינה אסטטית. אחרות בוקר טובה. Aesthetically nice hotel. Good breakfast.

  • Reviewed: 23 September 2015

    • Leisure trip
    • Couple

    We liked everything

    The hotel was excellent and all of the staff, particularly Marco (Manager), Barbara and Brooke were very supportive. My wife was taken ill within 24 hours of our arrival and the staff could not have done more to actively assist us. Marco arranged for a local medical practitioner to visit the hotel to attend to my wife late in the evening and again the following morning. He also personally went to collect her prescribed medication. In all of our travels over many years, we have never experienced such personal attention. Well done!

  • Reviewed: 18 August 2015

    • Leisure trip
    • Family with young children

    Some minor service errors by staff during breakfast, but nothing to worry about

    The cuisine is top, very nice restaurant service Modern style of the hotel

  • Reviewed: 19 July 2015

    • Leisure trip
    • Couple

    It is located just next to the local road, not too much traffic but ....

    Very nice, clean, well organised with very good restaurant. Exceptional staff.

  • Reviewed: 28 June 2015

    • Leisure trip
    • Couple

    Nothing negative.

    Public areas non-smoking including outdoor restaurant. Staff were very attentive. Marco was informative and efficient but also personable. Quiet surroundings and yet easy access to Lakes Maggiore and Orta. Good restaurant on site.

  • Reviewed: 13 September 2015

    • Leisure trip
    • Couple

    Camere un po basic

    Bella location

  • Reviewed: 16 August 2015

    • Leisure trip
    • Family with older children

    Staff excellent!

  • Reviewed: 12 July 2015

    • Leisure trip
    • Couple

    Beautiful hotel, English speaking staff (rare), good sweet and savory breakfast Great restaurant.

There are also 6 reviews without text. These impact the overall review score.

Showing 1 - 20

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