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Reviews of Hotel Costa Azul 4 stars

Contrada Forgia, 90041 Balestrate, Italy

#2 of 6 hotels in Balestrate

Guests' Choice

Review score

Based on 37 hotel reviews

8.2

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    8.5

  • Location

    7

  • Facilities

    7.9

  • Staff

    8.9

  • Value for money

    7.9

  • Free WiFi

    7.5

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Showing 1 - 6

  • Reviewed: 15 August 2017

    5.0
    location between highway and railroad with terrible view
    • Leisure trip
    • Couple
    • Standard Triple Room
    • Stayed 5 nights
    • Submitted via mobile

    view is terrible. promised wifi only functions intermittently in the lobby. we arrived and wanted to leave right away, but the Polish hotelkeeper promised to withdraw the money for the reserved nights and she did -and withdrew extra money for a baby cot we refused. terrible experience never to be repeated. we said we'd reflect this in our evaluation and she couldn't care less. a place to stay far away from, at any rate, and certainly at the rip off price of 210 eur/night

    If staying in between a highway and a railroad is your vision of a succesful holiday, then this is absolutely the place to go to. rhe pool is actually located under the highway, which, you'll have understood, is on a viaduct.

    Stayed in August 2017

  • Reviewed: 6 July 2017

    10
    There English was very good compared to the area very easy...
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    Shower was a little small

    There English was very good compared to the area very easy to communicate with

    Stayed in July 2017

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 29 September 2015

    5.8
    The taxi driver very helpful , great value and friendly ,...
    • Leisure trip
    • Family with older children

    breakfast and bar service was poor, hotel closed up early and very out of season feel to the overall place. Distance from Balistrade too far and the walk on the beach not clean/ safe or enjoyable. Beach is poor.

    The taxi driver very helpful , great value and friendly , Leonardo and family many thanks for saving the holiday.

  • Reviewed: 21 September 2015

    8.8
    super-nice hotel with very clean and nice facilities.
    • Leisure trip
    • Family with young children

    some of the staff members were not that friendly while others were really friendly. E.g. the waiter and the young receptionist as well as cleaning staff were super-friendly while others weren't. also a bit far from the city center.

    super-nice hotel with very clean and nice facilities.

  • Reviewed: 5 September 2015

    5.0
    - Big rooms (our tripple room was composed of 3 rooms and...
    • Leisure trip
    • Family with young children

    - Unpleasant reception officer that made check-in and check-out; - It seems that this hotel worries about receiving money only. It does not bother to provide proper service. We did not have hot water for the first night and day; moreover, the tube was "spitting". Therefore we asked for a discount but receptionist argued that everything was fine. We showed a video and then suddenly she explained that oh yes, there was a problem with water, but it happened in all rooms that day because of the water preasure problems and she explained that it was normal and she didn't give discount anyway; - Water in the swimming pool was dirty. It even bubbled when nobody was swimming! - Part of sunbeds were broken and old; - Poor wi-fi in the room; - Bad location - far from the town, no nice views; - Overall, it is not worthy to be a 4-star hotel. 3 stars would be maximum for it.

    - Big rooms (our tripple room was composed of 3 rooms and bathroom); - Nice bartender and housekeepers.

  • Reviewed: 28 May 2015

    8.8
    very quiet' close to the beach & staff pleasant...
    • Leisure trip
    • Couple

    at night shower was hot but in the morning it was tepid

    very quiet' close to the beach & staff pleasant & helpful. Easy to get to with a car, spacious rooms.

Showing 1 - 6

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