Strada Ossario, 64a, 37066 Custoza, Italy
#3 of 6 hotels in Custoza
Guests' ChoiceBased on 20 hotel reviews
9.5Cleanliness
9.8
Comfort
9.8
Location
9.4
Facilities
9.7
Staff
9.6
Value for money
9.4
Free Wifi
7.0
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Showing 1 - 20
Reviewed: August 6, 2025
Jasmeet
United KingdomAmazing! From start to finish the property was perfect, the staff were very friendly and welcoming, the room was delightful filled with Italian charm, the surrounding grounds including the pool area was a perfect place to just relax. The restaurant food was top quality. I would recommend staying here, it’s great value for money.
Stayed in August 2025
Reviewed: August 4, 2025
Bjarney
IcelandWonderful stay in beautiful and peaceful surroundings.
Stayed in August 2025
Reviewed: April 7, 2025
Andrea
MaltaIf you want to combine leisure and work, this is the perfect place where to stay. Very quiet, clean, with an amazing country view, full of trees very well maintained. On top of that, you will find a very kind and dedicated hosts, always with a smile, so you feel to stay in a warm house with beautiful people. The restaurant is an authentic gem and I had a fantastic dinner. Breakfast is very nice as well. I will come back with my daughters for sure.
Stayed in April 2025
Reviewed: November 2, 2024
Minna
FinlandSo lovely staff, room beautiful. Food and wine so good.
Stayed in October 2024
Reviewed: September 9, 2024
Fernando
United StatesPillows
Stayed in September 2024
Reviewed: July 30, 2024
Caroline
SwedenIt is just a personal preference, but I like to be able to put up a ”do not disturb” kind of sign when I stay at accomodations, this they do not have unfortunately.
Clean, LOVE the interior, comfortable beds, nice and fresh bathroom (we got the ”Angel” room), good facilites, great newer TV, it was just great! Some of the staff don’t speak English but we all managed to communicate anyway. The woman who helped us at check-in and check-out could speak English and were really accomodating and helpful.
Stayed in July 2024
Reviewed: February 27, 2024
James
United StatesFacility, grounds, restaurant and staff
Stayed in February 2024
Reviewed: August 4, 2023
Lucy
United KingdomBrilliant peaceful location, excellent pool and hot tub facilities, fantastic breakfast and on site restaurants. Rooms are lovely and with air con which was lovely to have in the heat! Just a really brilliant stay
Stayed in July 2023
Reviewed: July 8, 2023
Stefano
United KingdomNothing! It was perfect
Great attention to details and extremely friendly staff! Thank you :)
Stayed in July 2023
Reviewed: June 30, 2023
Georgia
AustraliaThis property was so beautiful. We booked the suite and it is the most amazing room we have ever stayed in. The staff were so accommodating and friendly, the gardens are perfectly manicured and the pool area was so lovely and peaceful. A special mention for the restaurant here, the food and wine was absolutely amazing. We had such a great time!
Stayed in June 2023
Reviewed: April 26, 2023
Lucia
ItalyI loved the location and the view
Stayed in April 2023
Reviewed: April 9, 2023
Ruso
AustriaA dream come true, the landscape is wonderful, the eating is very important and the wine is so good. A great place to live in the holidays The pictures are true in booking
Stayed in April 2023
Reviewed: October 7, 2024
Lena
SwitzerlandWe had actually chosen the hotel because we wanted to eat and have a drink in the restaurant and then go straight to the hotel without having to drive. One day before our arrival we received the news that the restaurant was closed. The hotel is in the middle of nowhere, so we couldn't have gone out nearby without a car. When I asked why the restaurant was closed and whether they could recommend any restaurants nearby, I received no answer to my questions. When we arrived, it was clear why we couldn't go to the restaurant: there was a wedding taking place. Directly below our room, so the music and the talking and singing of the wedding guests was so loud that we couldn't sleep. The staff were so busy with the wedding that we didn't receive any instructions or information about the resort and the surrounding area at check-in. When we complained about the noise at reception at 11.30pm, the owner of the hotel acted as if she didn't understand what we meant. She said that as our room was on the second floor and the music was on the ground floor, it could hardly be loud and reacted with a complete lack of understanding. She did offer to change rooms, but assured us that the wedding would be over by midnight. Fortunately, the wedding was actually over at 00:00, but we would have appreciated some information in advance or at least an apology at the latest after we complained.
The rooms are very beautiful and comfortable. The pool area and the surrounding invites you to a relaxing stroll.
Stayed in October 2024
Reviewed: April 12, 2024
Angela
United KingdomWe booked a suite for 170 euros. When we arrived with our 2 dogs they said the suite didnt allow the dogs which we were fine about as it seemed they were genuinely not aware that we booked for dogs (their website said pet friendly). They moved us to a room in the basement (not a suite - a double) that is the only room they allow dogs . The next day they charged us the suite rate PLUS 60 euros for the dogs . Absolutely dreadful
Beautiful setting, lovely rooms and tranquil
Stayed in April 2024
Reviewed: October 5, 2022
Laura
SpainWe were a bit surprised to arrive at what was more like a B&B than a resort. A friendly, family-fun guesthouse but definitely not a luxury hotel experience. No soundproofing so we had to wear earplugs to muffle the constant sound of voices downstairs in the morning and evenings.
Beautifully decorated room, very clean. Gorgeous grounds.
Stayed in October 2022
Reviewed: May 15, 2024
Sergiu
MoldovaThere are no comments available for this review
Stayed in May 2024
Reviewed: November 19, 2023
Armin
AustriaThere are no comments available for this review
Stayed in November 2023
Reviewed: October 30, 2023
Bjorn
NorwayThere are no comments available for this review
Stayed in October 2023
Reviewed: July 18, 2023
Mathilda
SwedenThere are no comments available for this review
Stayed in July 2023
Showing 1 - 20
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