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Reviews of Cristal Palace Hotel 4 stars

Via Firenze, 70031 Andria, Italy

#11 of 23 hotels in Andria

Guests' Choice

Review score

Based on 266 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.2

  • Location

    8.7

  • Facilities

    8.3

  • Staff

    9.1

  • Value for money

    8.2

  • Free WiFi

    8.6

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Showing 1 - 11

  • Reviewed: 12 August 2018

    5.0
    Kind staff and reasonable good breakfast.
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Old fashioned and very old furnitures, gloomy atmosphere. Difficult to find and not visible at all from the street. Definitely not good value for money and not up to the standard for a 4 stars hotel.

    Kind staff and reasonable good breakfast.

    Stayed in August 2018

  • Reviewed: 1 August 2018

    6.7
    The room was not the most clean but was also not equipped in...
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The room was not the most clean but was also not equipped in terms of 4 stars. The wash basin in the bathroom had a broken stopper and was full of water. Because we could not open it, we could not wash in it. Although the breakfast was continental, however, despite the self- services we need specially ordered of salami, bread and croissants for a waiter. Everything is solved by staff at the reception, which is very friendly. The car parked us in their garage.

    Stayed in July 2018

  • Reviewed: 9 July 2017

    8.8
    Great Hotel in the city center
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 3 nights

    everything is great.

    Very helpful staff. The car was parked on a private parking by staff. And in the next morning the staff bring the car back to the hotel doors.

    Stayed in June 2017

  • Reviewed: 22 November 2016

    8.3
    A great place to stay while spending a week in Andria. I would recommend it.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 6 nights

    The room was a bit spartan - only one chair for sitting. There was a lounge that they lit for us one evening, but no bar service offered. The only other place to congregate was the front lobby.

    The staff was fully bilingual, always friendly, professional and helpful in their recommendations. Our car was valet-parked for us, but brought up within minutes when we required it. Good breakfast with good coffee made on request. Supper is available at the hotel restaurant - a limited menu, but one that changes nightly.

    Stayed in November 2016

  • Reviewed: 16 January 2018

    8.3
    Some troubles with the stability of the connectivity
    • Solo traveller
    • Single Room
    • Stayed 6 nights

    Some troubles with the stability of the connectivity

    Stayed in January 2018

  • Reviewed: 3 January 2018

    10
    The staff was very very kind.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    The staff was very very kind.

    Stayed in December 2017

  • Reviewed: 8 November 2017

    9.2
    Very good location close city centre and with valvet car park
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Good location

    Stayed in November 2017

  • Reviewed: 25 May 2017

    8.3
    Nice hotel and very helpful staff.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    Too small bathroom - really tiny.

    Good location. Nice and helpful staff. Excellent valet parking service. nice and comfortable room.

    Stayed in May 2017

  • Reviewed: 2 December 2016

    8.3
    Very nice staff.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    Breakfast

    Very nice staff. We asked Michele for some information and he went out of his way to help us, always with a smile.

    Stayed in November 2016

  • Reviewed: 14 November 2016

    10
    Everything
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 6 nights
    • Submitted via mobile

    Nothing

    Everything

    Stayed in November 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 16 May 2016

    7.9
    Good location and very helpful reception.
    • Leisure trip
    • Couple

    Pay to park car and breakfast was OK, just.

    Good location and very helpful reception.

There are also 8 reviews without text. These impact the overall review score.

Showing 1 - 11